5/5
GoogleFantastic team on both sales and lettings
Trusted Agent profile · Hammersmith and Fulham
Savills Shepherds Bush & Brook Green reviews in Hammersmith and Fulham
★★★★★
1,945 reviews across 2 platforms
166 Shepherd's Bush Road, London, W6 7PB, Hammersmith and Fulham, W6 7PB
Part of Savills, see every office.
Savills's office in Hammersmith and Fulham, at 166 Shepherd's Bush Road, is rated 4.2 out of 5 across 1,945 reviews on two platforms, including 176 Google reviews rated 4.9.
Reviews
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
Google5/5
TrustpilotGreat property management
Lauren was always really quick to respond, solution focused and very polite and helpful.
5/5
Trustpilotexcellent team , bridge street, manchester
The whole team at savills bridge street manchester are phenomenal but I must lay extra thanks to my property manager Sam. He is excellent & has been since I moved in. He is responsive, helpful & more than anything utterly understanding to individual circumstances.Can’t recommend them enough !!
Agent replied · 25 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
GoogleAnother successful renewal after the tenant moved out sooner than expected. The team have been knowledgeable and helpful, and Ume ensured the process went smoothly.
Agent replied · 24 October 2024
Dear Charlotte, Thank you for sharing your wonderful experience with us! We are thrilled to hear that our team was knowledgeable and helpful throughout the process, and that Ume ensured everything went smoothly. Your satisfaction is our top priority, and we're glad that we were able to meet your expectations. Thank you again for your kind words, and we wish you a fantastic year ahead. Warm regards, Anthony Calder Director, Head of Brook Green & Shepherds Bush Lettings
5/5
TrustpilotSuper helpful agents and really good experience!
Tom and Poppy were really helpful, I would suggest Savills to everyone!
1/5
TrustpilotDidn't keep offers private
Didn't keep offers private. Tried to go back and forth between potential buyers to increase bids. Told other buyers I had offered asking price in a bid to increase sales price. I didn't think practices like this still existed. Disappointed to learn that they believe gazumping is fair.
Agent replied · 25 October 2024
We are very to hear this, if you'd like please email further details and your contact information to socialmedia@savills.com so we can investigate.
5/5
GoogleMy flatmate and I received an incredible service from Katie George. She was incredibly accommodating and helpful making our move into our new apartment as easy as possible. I can't recommend her services enough to others who are looking to rent within the area.
Agent replied · 24 October 2024
Dear Edmund, Thank you for taking the time to write a review of your applicant experience for the rental of your property. I am delighted with the service you received from Katie George. I hope you have a long and enjoyable stay in your new home. Kind Regards Anthony Calder Associate Director, Head of Brook Green & Shepherds Bush Lettings
5/5
TrustpilotI had a pleasure dealing with Aziz
I had a pleasure dealing with Aziz. Great guy, professional and friendly. Helped me all the way through to the point where I moved in, and even after due to a great relationship is still available for a call and any assistance. Very pleased)
Agent replied · 25 October 2024
Thank you, it was my pleasure. I know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Regards,Aziz
5/5
GoogleVery professional and efficient team and also friendly and helpful. I just had a great experience renting my flat with them. I definitely recommend them!
Agent replied · 24 October 2024
Dear Gianna, Thank you for taking the time to share your client side experience working with us! I am thrilled to hear that you had such a positive experience working with Jack, and myself and the full team. I'm glad you have felt the experience was professional and we got the desired outcome you wished. Thank you for recommending our branch, and for entrusting us with your property needs. It was a pleasure working with you, and we look forward to building a long lasting relationship with you. Warm regards, Anthony Calder Director, Head of Brook Green & Shepherds Bush Lettings
5/5
TrustpilotSavills made selling our house a…
Savills made selling our house a pleasant experience, Phaedra especially seemed to be there when advice was needed. We loved the house and circumstances forced us to sell so having the Savills team there made it that much easier.
Agent replied · 25 October 2024
We understand that selling a home can be hard, and I really appreciate your kind words that we made things a bit easier for you. Thank you for the review!Regards,Phaedra
4/5
TrustpilotSelling with Savills
Working with people who are committed, knowledgeable and honest was a delight. Rory Ogilvie and Gail McRae made the selling of my home of some thirty odd years less traumatic than I thought it was going to be. For me, the people who work for Savills are a pleasure to work with.
5/5
Trustpilot5-star performance
SAVILLS CAMBRIDGEThey are always professional and courteous and enthusiastic, and committed to the task in hand. They have all been a pleasure to work with, including notably Stewart Chipchase and Ed Meyer. Whether you're buying or selling, they will achieve a fair price.
Agent replied · 25 October 2024
Thank you for taking the time to leave a review! We are delighted to hear that we were able to help with your real estate needs, and your kind words are much appreciated. We look forward to working with you again in the future.Regards,The Savills Cambridge Team
1/5
TrustpilotPoor service
Poor service, bidding against the wall is the norm .Beware they charge estate agent fees from the buyer and not the seller!Post sale service is poor with no response to calls, emails or texts.Consider other Auction houses which I have used with much superior service and not as costly.
Agent replied · 25 October 2024
We’re very sorry to hear about the inconvenience and would like to investigate this issue, please call us on 020 7824 9091 to discuss it further.
5/5
TrustpilotExcellent management from Anmol Johal
Anmol Johal took over as our property management agent recently and has been outstanding. She responds quickly to our concerns, answers emails promptly and has dealt tactfully with challenging tenants. I feel very confident in her care and highly recommend her!
Agent replied · 25 October 2024
I am so grateful for your kind words. It has been a pleasure to work with you and please feel free to reach out if there is anything else I can do to assist.Regards,Anmol
5/5
TrustpilotSavills
Ben was efficient, patient, knowledgeable and a pleasure to deal with.
5/5
TrustpilotGreat, hard working team
The staff at Savills worked tirelessly for our sale, whilst we didn't get the price we hoped we would they communicated honestly with us about the market and what was realistic. They have supported us throughout with flexibility and a real work ethic.
Agent replied · 25 October 2024
Thank you so much for your kind words. We know that selling and moving house can be a difficult time, so it's great to hear that we made it that little bit easier for you.Regards,The Savills Team
5/5
TrustpilotSophie is relentless and an amazing salesperson
Sophie did an amazing job - twice. She is relentless, a very good negotiator, does her homework before any discussion and a fantastic salesperson. I would recommend her to anyone willing to sell his or her flat. She never gives us and is very astute.
Agent replied · 25 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Sophie
1/5
TrustpilotThis company appears to advertise…
This company appears to advertise properties for rent when it isn't available for many week despite repeated requests to remove it from advertising platforms. Be wary .
Agent replied · 25 October 2024
Thank you for getting in touch and letting us know. Could you please email further detail to socialmedia@savills.com so we can investigate?
5/5
TrustpilotAliya Charnley have been very helpful…
Aliya Charnley have been very helpful during the entire tenancy process.
Agent replied · 25 October 2024
Thank you so much for your review, Shen. It's much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
Trustpilot5 star service from Savills …
Superb service from a very professional team. I am so pleased that Savills arranged the tenancy - I can’t find anything to complain about - most unusual for me !
Agent replied · 25 October 2024
Thank you so much for your review, Ian, it is much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotConnie and Georgina at Savills were…
Connie and Georgina at Savills were great help, warm and professional throughout. Even though we eventually found a place elsewhere, the guys at Savills stood out as having the balance of engagement, without ever being pushy or forgetting our needs.
Agent replied · 25 October 2024
Thank you for your kind words. We are glad to have been able to work with you and wish you best of luck in your new home. Regards,Connie and Georgina
5/5
TrustpilotSelling through probate
Very impressed with the service we received, they understood the emotions we had attached to the property. Really can't thank them enough as we weren't the easiest of familes to work with.Definitely found the right person for the property which made a difficult time much easier.
Agent replied · 25 October 2024
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
1/5
TrustpilotComplete waste of my time
They told me the seller would consider offers within my budget, but then once I’d been to view it and showed interest they said the seller wanted more than my budget. Complete waste of a 3 hour round-trip during a pandemic with no explanation or apology.
Agent replied · 25 October 2024
We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotSavills Letting Department in Bristol…
Savills Letting Department in Bristol have looked after our needs very well and secured professional tenants for our apartment quickly. The team have been excellent in keeping us informed, they know their market and we would have no hesitation in recommending their Letting Service.
Agent replied · 25 October 2024
Thanks for your review, Sally, it is much appreciated. If you need anything further please don’t hesitate to contact us.RegardsBristol Lettings team
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