Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDear Mark and Fred
Thank you for all your efforts and hard work in making the sale of our property successful (with the property selling well over the asking price). Our appreciation for your team's honesty, patience and kind assistance throughout the process. From the valuation and right to after completion, you and the Fulham team have kept an open line of communication and gave timely advice and responses to all our requests (even during Saturdays). Your knowledge and experience about the property market have been invaluable. Customer service in Knight Frank was excellent. It has been a real pleasure doing business with you.
All the best
Cindy and Darwyn
Cindy · 28 October 2015
★★★★★ 5/5
TrustpilotMany thanks for Louna help
Many thanks for Louna help. She’s really responsive and helpful.
田童绯 · 7 March 2024
Agent replied · 22 October 2024
Dear Tongfei,Thank you for your kind review, I am glad I was able to help you and hope you will enjoy your new home for many years. Kind regards,Louna
★★★★★ 5/5
TrustpilotHolly Pemberton manages a number of…
Holly Pemberton manages a number of properties in our portfolio and has been outstanding. Very polite and processional. Holly has great attention to detail and always responds in a timely manner.
Roger · 16 June 2022
Agent replied · 22 October 2024
Thank you for your lovely review, it is a pleasure to be of assistance. I look forward to continuing to work with you moving forward. Best wishes, Holly
★★★★★ 5/5
TrustpilotGreat marketing and support from Zara…
Great marketing and support from Zara throughout the process
Doug · 21 March 2024
Agent replied · 22 October 2024
Thank you DougIt was a pleasure dealing with you. All the best, Zara
★★★★★ 5/5
TrustpilotResponsive Property Manager
It is a pleasure working with Jason Nwimo, who has been responsive to my emails and in helping to follow up on the various matters relating to the management of the properties.
Min · 28 April 2022
Agent replied · 22 October 2024
Many thanks Min, for the positive feedback. Glad I could be of assistance on that matterAlways pleasure working with you on your property!Best WishesJason
★★★★★ 5/5
TrustpilotExcellent property management
Have been using Knight Frank for many years to rent a flat out. They have always been knowledgeable and extremely helpful. Jane Wallworth particularly has been a pleasure to work with and I would not hesitate to recommend her.
Supermummy1 · 12 February 2021
Agent replied · 22 October 2024
Thanks so much Yvonne. It has been a pleasure managing your flat for you and here’s looking forward to the next 18 yrs!Kind regardsJane
★★★★★ 5/5
GoogleWe have nothing but positive things to say about our experience of buying through the Knight Frank (Fulham) office. Emily Hope managed the process brilliantly and kept us fully informed and engaged throughout. She managed to balance the delicate family circumstances of the sellers with our needs and interests as a buyer, notwithstanding the limitations imposed by the Covid crisis. We are extremely grateful and delighted with the service received.PositiveResponsiveness, Quality, Professionalism
Simon · 26 October 2020
★★★★★ 5/5
TrustpilotJocelyn has provided a kind and speedy…
Jocelyn has provided a kind and speedy support - thanks
Hiroma · 24 February 2024
Agent replied · 22 October 2024
Thank you Jun, I will continue to provide the same service. If you have any query, please do not hesitate to contact me. Kind regards, Jocelyn
★★★★★ 5/5
TrustpilotSatisified
Good and efficient letting service.
Khaled · 23 May 2024
Agent replied · 22 October 2024
Thank you for your review Khaled, It has been great working with you. Best, Beth
★★★★★ 5/5
TrustpilotPromptly resolved the problem with the…
Promptly resolved the problem with the door lock issue.
Dmytro · 5 March 2024
Agent replied · 22 October 2024
Dear SorokaThank you for taking the time to leave your feedback, glad we managed to resolved this for you quickly.Please do not hesitate to contact me should you require anything in the futureRegvita
★★★★★ 5/5
TrustpilotCharlotte McClean was super efficient
Charlotte McClean was super efficient, courteous and helpful. Excellent service!
Michelle · 12 February 2024
Agent replied · 22 October 2024
Thank you for your kind words. It was a pleasure working with you. Please don’t hesitate to contact me should you require any further assistance.Kind regardsCharlotte
★★★★★ 5/5
TrustpilotExcellent experience with Vinoath
Excellent experience with Vinoath - was very responsive, and got us into a great position
Nick · 20 October 2023
Agent replied · 22 October 2024
Dear Nick,Thanks for the kind words.It has been a pleasure to assist you with your renewal.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotRenewal
Great job by Vinnie from Renewals
Omeed · 30 April 2024
Agent replied · 22 October 2024
Dear Omeed,Thank you for the great review.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotPerfect experience
Our agent Summer, was brilliant, she was incredibly knowledgeable and helpful and helped us find the perfect house with exactly the specifications we wanted, she managed to get us a great deal, and was brilliant through the application process.Was the perfect experience
Huw · 7 February 2024
★★★★★ 5/5
TrustpilotExcellent service…
Knight Frank worked tirelessly to complete my house sale despite having to cope with the many delays caused by the sale of my buyers' property. I would not hesitate to use them again.
Janet · 18 July 2024
★★★★★ 5/5
Trustpilotprofessional and reliable estate management service
professional courteous, prompt and efficient service
Maurice · 9 April 2024
Agent replied · 22 October 2024
Good afternoon Maurice,Thank you for your review, glad we could complete the emergency works prior to the new tenancy.Should you need anything else at all, please do not hesitate to reach out Warm Regards,Jason
★★★★★ 5/5
Trustpilotgreat service
Vinoath Selvakumar from their Belgravia office helpful and professional
Luigi · 8 February 2024
Agent replied · 22 October 2024
Dear Luigi,Thank you for the lovely review and choosing Knight Frank to act for you again.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotExcellent service
Excellent service and support thank you
Debbie · 5 April 2024
Agent replied · 22 October 2024
Thank you Debbie for your kind review. Knight Frank
★★★★★ 5/5
TrustpilotGreat support from Henna Ellahi for…
Great support from Henna Ellahi for following up on request to change personal details.
B · 14 September 2023
Agent replied · 22 October 2024
Thank you for your kind review. We are delighted you had a great experience with us.Henna
★★★★★ 5/5
TrustpilotWe always use Knight Frank
Knight Frank are always our go to agents and always deliver. It is always a very positive and professional experience and they have been our agents for many years.
Mrs · 21 August 2024
★★★★★ 5/5
TrustpilotBoth Alex and Jamie- Leigh and the…
Both Alex and Jamie- Leigh and the whole knightfrank team have been fantastic to deal with I would highly recommend using Knightfrank over any other letting agent they where Fantastic throughout the process
Eamonn · 8 August 2021
Agent replied · 22 October 2024
Dear Eamonn,Thank-you so much for your kind review.It was a pleasure to work with you again on this rental.All the bestJamie-Leigh, Alex & The Esher, Cobham & Weybridge Lettings Team
★★★★★ 5/5
TrustpilotVery professional excellent job mr hamzai …
Very professional excellent job and looking after clients
Sayed · 25 January 2024
Agent replied · 22 October 2024
Thank you for your review Sayed. It was a pleasure assisting you.
★★★★★ 5/5
TrustpilotThe Service
The excellent service I receive, especially from Shantel
Robin · 24 January 2024
Agent replied · 22 October 2024
I appreciate your positive feedback, Robin. It's a pleasure assisting you.Best regardsShantel
★★★★★ 5/5
TrustpilotVery kind staffs
Very kind staffs. I was helped by them when setting up the wifi, repairing equipments in the room and getting access to the facilities of the flat.
F.T · 23 June 2022
Agent replied · 22 October 2024
Dear Mr Takei,Thank you very much for your message and your kind words.We hope you enjoy your new home, and we look forward to assisting you in the future.Kind regards,Japan Desk Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
