Trusted Agent profile · Hammersmith and Fulham
★★★★★
2,020 reviews across 2 platforms
825-827 Fulham Road, London, SW6 5HG, Hammersmith and Fulham, SW6 5HG
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Hammersmith and Fulham, at 825-827 Fulham Road, is rated 4.4 out of 5 across 2,020 reviews on two platforms, including 269 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Fulham and Parsons Green Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
TrustpilotTop class agent
Rebecca came to value our property We thought she was realistic with the valuation & gave us some great tips on presenting our property From start to finish we were kept up to date with Feed back, from viewings & Offers . Josh was very patient with our sale as it was quite a long process due to being probate sale . He was great at chasing up solicitors Would definitely use KFH Earlsfield again Top class
1/5
TrustpilotTerrible service in lettings and…
Terrible service in lettings and virtually no property management concerning serious issues with house. It is shocking how unprofessional and uncommunicative they are have been despite renting a high end property with them. We were left as a family on our own and ignored.
5/5
TrustpilotKFH has an excellent mortagage broker! (Katarina Hambalkova)
We worked with Katarina Hambalkova to arrange our mortgage in the middle of a chain. Ms Hambalkova is extremely professional, nonweldable, and engaged. We had multiple check ins in the process of getting to exchange and completion and she was always "on it" to check that lenders conditions had not changed for the better - such that a new offer would have been better for us.Even when we got very close to the wire she was able to find a better offer and processed it in a heartbeat to get it to the solicitor in the span of an hour in time for exchange of contracts the day after.I cannot recommend her enough!!!!
5/5
GoogleJordana was so thorough, helpful, and kind. She helped us find the perfect home for our family. She went above and beyond and continued to follow up with us after our move in. Jordana made our move so easy!
5/5
TrustpilotWe highly recommend them
We’re very happy with the service from Angela and her team. In just a week after handing over our property, it was not only on the market but it went under a great offer! The whole process was smooth and efficient, and their communication throughout was fantastic. We highly recommend them to anyone looking for a reliable and professional estate agent. Thanks again for such a great experience!
5/5
TrustpilotHouse purchase with Henrietta Macer
We just bought a house in Putney and Henrietta Macer helped us throughout the whole process (from finding the property all the way to completion). She did an amazing job both on the selling side (very knowledgeable of all the characteristics of the house and quick to answer any question) as well as during the selling process helping coordinate between conveyancers, sellers and buyers to accelerate the process where posible. Thanks for all your help Henrietta!
5/5
TrustpilotMortgage advisor Kevin - KFH Balham
Kevin was very helpful in my search for a mortgage product when buying my first home this summer.He was easy to reach and very responsive when I had questions or needed to book in a call. Went through the products in detail, which helped me decide which one to go for. Made the process of becoming a homeowner for the first time a bit easier, which is much appreciated.
5/5
TrustpilotKFH,the agent you can trust.
Sally Playfoot filled me with confidence from the first time I met her. She was very enthusiastic about my home even though it needed some tlc. I knew she would sell it for me.She and her team , Hannah and Jason kept me up to date throughout, on the viewings and the viewers responses. They were so friendly and efficient.I felt in good hands throughout the process. I cannot recommend them highly enough.
5/5
TrustpilotDiego was an exceptional mortgage…
Diego was an exceptional mortgage advisor who went above and beyond to secure the best possible deal for my home loan, even when others couldn't. His expertise and dedication were evident throughout the entire process. He was incredibly friendly, approachable, and always available to answer any questions I had, no matter how big or small. I highly recommend Diego to anyone seeking a knowledgeable, reliable, and personable mortgage advisor who truly cares about their clients' success.
5/5
TrustpilotEden and KFH Tooting - Couldn't Recommend Enough
Would like to say a huge thanks to KFH tooting and especially to Eden. In what could have been a very difficult purchase of a flat with each day bringing a new complication Eden provided assistance and reassurance making the process as easy as possible. If you need to purchase or sell a property and want a guarantee that the estate agent will work to ensure that the needs of the buyer and sellers are met so that you are both happy then look no further than Eden.Having worked with several estate agents in my personal property hunt I can confidently say that Eden was by far the most professional, helpful and friendly agent I had the pleasure of working with and would wholeheartedly recommend him to anyone in the market.
5/5
GoogleIts always a pleasure working with Kate Gromova and her team. They always respond to my searches and queries promptly, enabling me to progress with my schedules. Kate is always accomodating and provides a great service. Thank you!
5/5
GoogleGeorgia was fantastic to work with when I was looking for a flat. She really took the time to understand my needs and preferences, and shared a number of properties that were a great fit. She was very quick to respond to any questions I had and was always available to help. I would highly recommend Georgia to anyone looking for a flat in Fulham!
5/5
TrustpilotGreat team helped make everything easier
While we have had mixed experiences with a lot of agents, our experience with KFH has been brilliant. Euan, Sawan, Ravi and Sharon from the team in Highgate helped us to find a place and made the whole process much easier than we could have hoped, especially as they had to handle issues with our mortgage. They were all very professional and friendly and we really appreciate it.
1/5
TrustpilotThey have been the worst lettings…
They have been the worst lettings agency I have ever been with. We had a delayed contract due to expired electrical safety certificate, we felt pressured to offer more rent and were very rushed into our decision. We didn't know any details about our move in day until I contacted the landlord directly the day before. Now 3 months in and any repairs I have had to work directly with the landlord, and now there is an emergency leak, there is no emergency contact number to use, nor does the online form work correctly to report this issues. I would never go with KFH.
4/5
TrustpilotBakers Street office - thank you 🙏🏽
Yasmin Vedat of the Bakers street branch of KFH is the deal! From the moment we met she sold the property from the first sentence. Amazing! … And true to fact we have been happy purchasers with everything she said holding true. KFH with Kemi and the team were quite diligent and professional. The transaction went as smoothly as it could despite the fact we were doing this on the back of another sale. There was need for patience, understanding and allighnmnets which Yasmin ably provided between the two parties and the office delivered effectively. Highly recommended ..
5/5
TrustpilotParham at KFH took over the day to day…
Parham at KFH took over the day to day management of my rental property recently and I’ve been impressed by the care and attentiveness he brings to every task. Communicative, personable and efficient I’d highly recommend him as a property manager.
1/5
TrustpilotKFH management of rental property DO NOT RECOMMEND
KFH management of rental property have been a nightmare to work with. There emails are not clear. There communication is terrible- never allowing transparency of actions, just billing me or arranging works and then telling me what they will cost. Often their billing statements repeat costs from previous months- and its not clear if they are double billing or their internal service just has not dealt with it yet. Also the turn over staff to manage my property was so frequent creating no continuation, so when works were quoted for- the next person never knew what they were for and we had to start again, meanwhile issues got worse. Every time I called or emailed to be called back it would be days before they got back to me. And apologies for incompetency was always too little too late. Warning if considering having them manage your property- they are hard work!
5/5
TrustpilotWould use KFH Catford again
I sold my flat with KFH and chose them due to the initial reception from the manager, Alex, and also because they offered a short term commitment whereby you can jump ship if you feel you need to.I didn't need to. They have a good database and pull out all the stops in that initial period. I had an offer I could accept before the listing was even published.I primarily dealt with Millie and sometimes Alex. They are both good and sales and very proactive. They kept on the case with the solicitors, which was very much needed at times.I'd sell through them again.There was a couple of clangers with the admin side of things but I spotted the mistakes and they rectified quickly. Nothing to hold against them, just a reminder to be 'on it' yourself at all times in the process.... Including with your own solicitor. Just the nature of these things with the amount of people involved and all the paperwork.Thankyou Millie and Alex and everyone else involved in the sale!
5/5
TrustpilotI highly recommend this property and…
I highly recommend this property and the real estate agent, Ayo Akigbogun. When a difficult issue arose with the paperwork, he did his best to assist with my contract, and as a result, I am now renting a fantastic home. I would like to express my gratitude once again for his hard work, and I strongly recommend Ayo Akigbogun to anyone looking for a property in the area.
5/5
TrustpilotPost-Acquisition Review
Post-Acquisition ReviewI must say, the team has been outstanding throughout the process! Special thanks to Gurdeep Gohler, who managed everything from day one. He was incredibly proactive, coordinating seamlessly with all stakeholders whenever needed. Thanks to Max Turner as well for his support!I highly recommend the Clapham team for anyone looking to handle their property sale or purchase.Purchase completed in just 3 months!
1/5
TrustpilotTotally appalling and useless company
Totally appalling and useless company. Never ending change of managers for one property. This is their tactics, let someone take over to annoy their customers to start all over again. They have absolutely no clue how to communicate, even when you engage with senior directors Richard Benson and Carl Warland, they can't help!. Shannaleigh Batson is a senior manager- not sure how!. Alex Kelly and Linda Foss are totally unhelpful and they just ignore any emails sent out to them. There are so many names to put out there but these are the current ones Everyone at KFH including their account team can't do simple spreadsheet. Please avoid at all cost
2/5
TrustpilotPoor property management
We were tenants with KFH property managing for four years during which time we found their service to be incompetent. Serious issues (leaking roofs, lack of working shower) took months to fix, and we had a serious mouse infestation for 9 months which lead to personal item and property damage (which could have been resolved with contractors coming in to block up large holes in the property as the mice were mainly residing in the flat below us - instead a man on a bike came round to glue the smaller holes temporarily). We could seemingly never get a straight answer from whichever current property manager was working on our property, and they always seemed to have no idea what they were doing or how to move the issues forward to resolve. We were often treated like we didn't know what we were talking about and had to spend significant time dealing with numerous contractors for these issues. KFH were never timely with updates on the problems or communications from the landlord - we always had to chase. I would not advise renting a property where they are property manager, it is not a well run organisation.
5/5
TrustpilotProfessional property management service
I am very impressed with the service I receive from Lily Porter who manages my property. She is really professional, responds in a timely manner and deals with issues very satisfactorily.
Thank you for your kind words, Anne-Marie. We are delighted to hear that you find our service professional and timely. Our knowledgeable team is dedicated to providing quality support and achieving truly successful outcomes for our clients. If you need anything further, please feel free to reach out to us.
5/5
TrustpilotProfessional and personable approach…
Professional and personable approach when selling our property and sourcing a mortgage for our onward purchase. Since the first meeting and valuation with Shaun our needs have been met with support from the team and especially from Oliver who has been looking after us and our potential buyers. Superb communication with a clam but reassuring and professional approach from Oliver is always appreciated. Also his recommendation to try KFH mortgage services was exactly what we were after and more. Sawan took time to understand our needs and finances to help us secure a mortgage offer which met our needs and then helped us to further reduce the rate as the market changed. His approach and experience is second to none with his colleague Sharon always accessible and communicating important steps for completion and information along the way. Thank you KFH Highgate team for looking after us in terms of our sale. In regards to our onward purchase with KFH Finchley a huge thank you to Shantay for helping us find a property to meet our needs. Your excellent communication and support in discussions, viewings and understanding our situation is very much appreciated.Thank you KFH Finchley team for looking after us in terms of our purchase.
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Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Fulham and Parsons Green Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.
