5/5
Great communication and responsiveness
Great communication and responsiveness. Process was well managed end-to-end. Fully recommend working with KFH.
Trusted Agent profile · Hammersmith and Fulham
★★★★★
2,024 reviews across 2 platforms
825-827 Fulham Road, London, SW6 5HG, Hammersmith and Fulham, SW6 5HG
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Hammersmith and Fulham, at 825-827 Fulham Road, is rated 4.4 out of 5 across 2,024 reviews on two platforms, including 269 Google reviews rated 4.8.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
Great communication and responsiveness
Great communication and responsiveness. Process was well managed end-to-end. Fully recommend working with KFH.
4/5
Ivan and the team were polite and…
Ivan and the team were polite and professional in supporting a quick turnaround on a rental property. I was guided through the unfamiliar process and they were very helpful. Thank you.
5/5
Amy waller at KFH really goes above and…
Amy waller at KFH really goes above and beyond. She has been so helpful from the start of looking to rent a property and continues to call and update you throughout. It wasn’t straight forward for us with the first property we found ( nothing to do with Amy’s or our part) but she found us another property in no time and is always polite and understanding as moving is stressful. She is a very hardworking and lovely girl.
5/5
Professional and great team work
We found that all at the Dulwich office dealt with us in a professional way . They showed potential buyers around our property after spending alot of time with us to get to know us and the property . We were provided with feedback after all viewings . They gave us an excellent service would highly recommend .
5/5
Myles was absolutely amazing
Myles was absolutely amazing, he had all the answer for my questions I was very impressed.
5/5
Charlotte Christie is a very capable…
Charlotte Christie is a very capable agent who helped us greatly with the navigation process of buying our first home
5/5
Iwona has been incredibly helpful and professional. Highly recommend!
4/5
Great communication, check fees
KFH we’re easy to get hold of and were great at communication throughout the transaction. The agent was really helpful acting as the liaison between the different parties and helped make it a smooth process. I didn’t quite get the price that was first suggested at the valuation, so felt like I ended up paying more in fees as they gave me a fixed rate rather than a % fee of the sale price. Something to consider at the outset.
5/5
Excellent
Sophie was very helpful and professional. Overall an excellent service.
4/5
Sarah and the team in Brook Green
Sarah and the team in Brook Green, including Rob and Francesca worked hard to achieve the sale of my flat in Olympia/West Kensington. Thanks!
5/5
Their putney team headed by Rohan is…
Their putney team headed by Rohan is very active who started giving me offers for my property in few hours of coming in market.
5/5
Chiswick branch is amazing
Chiswick branch is amazing, Craig was so helpful.
5/5
I have received excellent service
I have received excellent service, everything with great detail, speed and facilities so that I had everything at hand. Thank you Very much Ottavia
5/5
Sawan was knowledgeable and helpful and…
Sawan was knowledgeable and helpful and helped us organise our mortgage for our house purchase. Would recommend to others and would definitely use again in the future.
5/5
Lucas Matta - Amazing
Lucas Matta - what a hero! He has been extremely helpful with my mortgage over the past 2 years! Will always use his services going forward. Highly recommend anyone who isn't the most clued up with all of the finer details. Attention to details is second to none! Thanks again Lucas!
1/5
Terrible Terrible experience as a…
Terrible Terrible experience as a responsible Landlord.Payments are made late, they hold on to rent for 5 days once received from the Tenants before paying to the Landlord.Incompetent Lazy service with an attitude of once your signed up we don't care. A whole team of people not willing to provide any resemblance of a service on the lettings side. Over 3k charged in lettings fee whilst providing a minimal responsive efficient service.The option of providing no stars is not provided.
5/5
Josh Collins was brilliant
Josh Collins was brilliant, supporting us through the sale and speeding up the process where required, would definitely recommend!
5/5
Very easy & almost enjoyable lettings process!
Rukshana was nothing short of amazing in her support in our letting process. From the initial viewing to my infinite follow-up emails, she was informative and prompt. Thank you!
5/5
Myles was lovely
Myles was lovely, provided me with all the information I needed, was a great experience
5/5
Brilliant service, super friendly, Ben found me a lovely flat in a day with a move in date a week later ! Highly recommend
5/5
Mortgage
Sawan was great, very responsive and knowledgable.
5/5
SUPERB SERVICE
The sales manager Hannah was superb at every level of the transaction.She was very helpful and was always on hand to sort out any issues.Would recommend highly
1/5
Service level very poor
Service level very poor. Since we signed up with KFH in Oct 2022, we had several changes with property managers, on average every two months. Furthermore, there seems to be no proper hand over from the one to other.Worse to come, KFH lost the spare keys and is delaying the replacement by requesting that the landlord pays for the replacement of the FOB. How bad can this get!?
5/5
Keith was instrumental in finding us…
Keith was instrumental in finding us the perfect apartment. His efficiency and dedication made the process seamless. Highly recommend!
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