Trusted Agent profile · Hammersmith and Fulham
★★★★★
2,023 reviews across 2 platforms
825-827 Fulham Road, London, SW6 5HG, Hammersmith and Fulham, SW6 5HG
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Hammersmith and Fulham, at 825-827 Fulham Road, is rated 4.4 out of 5 across 2,023 reviews on two platforms, including 269 Google reviews rated 4.8.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
TrustpilotLucas Matta
Lucas Matta - excellent, proactive, professional and thoughtful mortgage advisor with KFH. This is my first home, its an unknown and daunting process, Lucas has made it much more transparent with clear explanations of how the products work, alongside a real effort to understand my position and needs. Really recommend dealing with Lucas and the KFH Clapham team Well done!
5/5
TrustpilotMoving experience
Just wanted to share the positive experience I had finding a new home with KFH. Really felt supported and cared for every step of the way. What is a stressful time for anyone was made so much easier by the professional and friendly approach of our lovely lettings negotiator Rachel Butcher. Nothing was a problem. Made to feel that she genuinely cares about her clients and truly put us at ease throughout our move. Well done and thank you.
5/5
GoogleAfter dealing with many different agents Damien and Amy made selling our flat painless. They profiled potential buyers exceptionally well which meant that the disruption of selling a property was kept to a minimum. I wouldn't hesitate to use them again or recommenced them to friends and family.PositiveProfessionalism
5/5
TrustpilotGood people to do business with
The property was in a tired / run down condition, leading to a couple of Buyers not following through - not KFH's doing at all. KFH remained committed and excellent throughout. Straight forward in communications, honest and good people to do business with. Thank you to KFH for sticking with it and getting the sale over the line
5/5
TrustpilotExcellent and Professional Service
I recently had the pleasure of working with Charlie from Raynes Park Branch during the process of purchasing my first property, and I couldn't be happier with the level of service and expertise provided.He guided me through every step of the buying process, making sure I understood each stage and addressing any concerns I had with patience and clarity.He was responsive to my inquiries, promptly returning calls and emails, and keeping me informed at all times.I am delighted with the outcome of my property purchase.
5/5
TrustpilotHighly Recommended
Ravi is very professional and patient. For some reason, our plan was delayed due to a change in our personal status. Ravi helped us by working with other employees to ensure our plan started. Much appreciated!
4/5
TrustpilotThanks Darren KFH
After a bumpy sales “ride” Darren at KFH Borough went the extra mile.Thank you
5/5
TrustpilotHighly professional agents delivering results
I recently had the pleasure of working with KFH (Belsize Park) while selling my house, and I must say, their services were absolutely top-notch. Right from the beginning, they demonstrated a deep understanding of the real estate market and navigated the sales process with remarkable expertise.Peter West stood out for his tenacity and his extraordinary commitment to our objectives. At times when the sale faced delays due to issues on the buyer's end, he showed an exceptional drive, persistently following up with the buyer and their solicitor. His proactive approach ensured that the process stayed on track, and he continuously communicated with us to keep us updated.What impressed me most was how he always went the extra mile to secure our interests. His negotiation skills are commendable, and he always sought the best outcome for us. Thanks to his efforts, we were able to finalize the sale within our desired timeframe and at a price we were pleased with.It was indeed a pleasure to have KFH represent us. Their professionalism, attention to detail, and tireless pursuit of our interests has set a high bar for real estate agents. I would highly recommend KFH to anyone in need of a reliable and effective real estate agent. You can rest assured, knowing they will go above and beyond to deliver results.
3/5
TrustpilotNot bad, not great.
I chose KFY because I was impressed by their local expertise and realistic approach to valuation in comparison with other agents. We had some initial hiccups (like posting the property online with the wrong details), but overall the experience was pretty smooth. It was a challenging market at the time and viewings etc were slow, so that didn't help. But I just never felt my business was at all valued by KFH and I don't think I'd use them again.
5/5
TrustpilotSeamless Service!
The whole process was super smooth and easy. Maxine and team were so professional and sold our house quickly and with minimal disruption. Would definitely recommend KFH!
5/5
GoogleSamantha Duff has been extremely helpful in sorting out our tenancy - specifically helping us deal with the mire of paperwork. Hoping that we can continue to get the same level of support and help until we actually move in.
5/5
TrustpilotFirst class mortgage service provided by Lucas…
Cant thank Lucas Matta enough for his help with my mortgage application. Very professional, super responsive and so quick at getting things done. Couldn't ask for anything more.Highly recommended - thanks Lucas!
1/5
TrustpilotDreadful! Don’t waste your time
I had a dreadful, draining and time consuming experience with this property management company based in Wimbledon!My husband and I had an issue with the parking permit which suppose to reach out postbox back in February- received later - so we end up receiving a penalty for not displaying a parking permit. the penalty was partially paid and I duly requested for a refund! This happened in February 2023 - I have been dealing with Michelle Lwetutte who seems the be the most reasonable human being there- Sara Younas the manager apparently who did not even bother to call me back after asking for my contact number. After months of chasing we have not received the refund of £60 ish, can you believe? I asked to escalate the issue to Stephen Britton - Team Head - who assisted with the issue without solving it but then through it back to Michelle.Since February 2023 I have been chasing for a refund and today 12 July 2023 I had to call in again ?! Michelle said that the payment gets processed tomorrow so will be reaching my bank account by Monday! I don’t believe in any words she said! They are awful and I had enough. Is it worth it to get a lawyer involved for a £60? I am so irritated by those people attitude and they get paid by people like me to do their job! So unfair!!!
5/5
GoogleKFH has been amazing throughout the whole process of my property purchase, all staff members have been very kind and efficient in helping and providing professional service for every single step. I want to specifically thank Millie and Damien for their help throughout the process . It has been a thoroughly pleasant process. I strongly recommend KFH.
5/5
TrustpilotOutstanding service
Very impressed with the staff and the courteous and professional way they dealt with the myself. I called in the morning and was able to view the property the same day.The chap I met at the apartment was extremely knowledgeable about the property and extremely helpful.I really can’t fault their service and would highly recommend them.
5/5
GoogleThe best estate agent service that I could have asked for. Amy Lawes helped me with my property purchase and stayed close to all parties from start to finish. This ensured the purchase process was seamless and amazingly quick! Amy is super efficient, friendly, knowledgable, honest and reliable. I would definitely recommend Amy and KFH.
5/5
TrustpilotKinley Folkard & Hayward in Highgate…
Kinley Folkard & Hayward in Highgate have offered the most exceptional service in organising the sale of my son's flat. Their assistance has been outstanding, they dealt with every problem as quickly as possible and Oliver in particular went above and beyond the call of duty to make the whole process run as smoothly as possible. Many thanks for doing such a great job!
5/5
GoogleTom Foreman-Browne is an absolute star and helped me find a wonderful tenant in record time. He is professional, friendly and knowledgeable. He went out of his way to make the process stress-free (including meeting me at my local cafe on a Saturday morning!). That's what I call service. Highly recommend Tom and the team at KFH Fulham!
5/5
TrustpilotJonathan was extremely professional and…
Jonathan was extremely professional and most helpful
5/5
TrustpilotExcellent service and expertise
Shyanne was a pleasure to work alongside in getting us the home we wanted. She was persistent and transparent with us throughout the process and couldn’t have asked for a better person to help us.
5/5
TrustpilotAmazing Experience and Service
Amazing experience and service provided by KFH. Thank you so much Demi for your hard work seeing through my application at each stage!
5/5
TrustpilotGreat communication and support
I felt i got a really personal home buying experience with KFH, Lynne really listened to my requirements for a home and showed me options that were relevant to my needs. She walked me through the process and was very communicative going the extra mile to ensure there were no delays and supporting me through tricky aspects of the transaction. I would totally work with KFH again because of Lynne.
5/5
TrustpilotKenneth - KFH Dulwich
KFH is very easy to deal with. Very accomodating to requests and all the transactions have been seamless. Kenneth was particularly helpful and we are very pleased!
5/5
TrustpilotGreat service!
Pardeep was great and kept us informed throughout the process.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Fulham and Parsons Green Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.
