Kinleigh Folkard & Hayward Fulham and Chelsea Sales reviews in Hammersmith and Fulham

★★★★★ 5/5

Trustpilot

Extremely helpful and an excellent asset to the company.

Swan, Ravi, and Sharon were an excellent, passionate, and enthusiastic team. They responded very quickly, were friendly, and always available to help. They listened to our concerns carefully and went above and beyond to assist us, which was extremely helpful. They made our home-buying process smooth and hurdle-free.I can't thank them enough, their help was greatly appreciated. Many thanks, Swan, Ravi, and Sharon.Highly recommended for anyone. Great people.Roopender and Jyoti

Jyoti · 3 June 2024

★★★★★ 5/5

Trustpilot

Great work from Angela Lessani and team…

Great work from Angela Lessani and team on the sale of a project of ours in Shepherd’s Bush. Wasn’t the easier transaction to say the least, but well managed by Angela and team to get it over the line in the end.Couldn’t recommend them any more, and hope to do much business going forward. An agent you can trust.

Ola · 12 November 2024

★★★★★ 5/5

Trustpilot

Grear broker who helped me with my first mortgage

Sawan was a great broker who helped me secure very good mortgage in the turbulent times of extremely volatile interest rates! He was always available to answer my questions and kept me in the loop on what was going on in the market and how the rates were changing. Sharon was a great support in the process after I received the mortgage offer. It was my first mortgage in the UK and Sawan and Sharon made me feel more comfortable and confident in the process. Thank you!

Joanna · 7 October 2023

★★★★★ 5/5

Trustpilot

A great team!

I wasn't looking forward to the whole selling the house thing, but I needn't have worried. Laura, Harry, and the rest of the team were professional, efficient, and hugely importantly kept me informed as to what was going on. There are always delays, or periods where you wonder if anything is happening but I had regular emails and phone calls from the team keeping me up to date with the progress. I can recommend them without hesitation.

Ian · 1 November 2025

★★★★★ 5/5

Trustpilot

Competent and professional

Will and Amanta did a wonderful job in selling my flat in Kingston for me. I live abroad, so I needed a reliable, pro-active estate agent capable of selling my flat in my absence to manage efficiently all the viewings and offers; which they did very competently and professionally. I would most certainly recommend KFH, particularly Will and Amanta who I found to be very approachable, pleasant and caring during the whole process. Many thanks Will and Amanta for everything, I can’t thank you enough! I wish you all continued success!

Ellie · 27 September 2023

★★★★★ 5/5

Trustpilot

Excellent lettings service in Chiswick

I would like to sincerely appreciate the way KFH Chiswick Lettings Team (and Rebecca in particular) managed our recent tenancy. Throughout the period we were renting the property and upon closure, the service provided by Rebecca and team was impeccable in quality and timeliness. Balancing landlord and tenant needs in a really healthy and fair way throughout the tenancy made it positively memorable.

Anar · 2 September 2024

★★★★★ 5/5

Trustpilot

Sally and Hannah were great!

Sally and Hannah were great!Given I was travelling from the south coast to do viewings, Hannah arranged for visits to several houses in an afternoon. She was very knowledgable about all the properties and I was so impressed with her professionalism. Once my offer had been accepted, the vendors refused to take the house off the market until exchange and Sally was very supportive during what was a stressful time. There were a number of issues that cropped up over the intervening weeks and she managed these expertly and efficiently, liaising with all the other estate agents in the chain whilst communicating regularly with me so I was always kept in the loop. Thank you both!

Mrs · 12 September 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Valerija to find tenants for my flat, and I was very happy with the service she and the team provided. Valerija was helpful, responsive, and professional. Throughout the entire process, Valerija was always available to answer my questions and address any concerns I had. Her prompt responses and clear communication made the entire experience seamless.

Jaïs · 23 August 2024

★★★★★ 5/5

Google

We have just rented a property through KFH Fulham and are so impressed with the service we received. In particular, Valerija helped us find the perfect property to call our home. She was quick to respond, extremely helpful and very kind during a stressful time which made our experience with KFH even better. Thank you Valerija and team!

Katy · 8 November 2024

★★★★★ 5/5

Trustpilot

very professional

Pardeep was very professional and helpful on choosing the right cover and finding the best quotes for our insurance requirements. He took care of everything, from finding the right insurance, at the right price (and challenging the p ice when asked) to liaising with the insurance to ensure all the info they had to start our cover were accurate. I really recommend

Sandray · 5 September 2024

★★★★★ 5/5

Trustpilot

Fantastic help for first time buyers!

Shadane was brilliant from start to finish and really helped us as first time buyers with our move. He was flexible with viewings and supportive throughout the entire process. His unwavering enthusiasm genuinely made such a difference during what was a very stressful time in our lives and we cannot thank him enough for all the work he has done!

J · 3 October 2024

★★★★★ 5/5

Trustpilot

Exceptional mortgage advisor Lucas M

Lucas M from KFH provided us with an outstanding level of service as our mortgage advisor. He consistently offered thorough, up-to-date advice in a super friendly manner (despite all of our basic questions!!). Lucas was always accessible and responsive, making it easy to reach out to him whenever needed. I would seriously recommend him to anyone in need of mortgage advice. Thanks again for your help Lucas!

Murray · 5 June 2024

★★★★★ 1/5

Trustpilot

found a leak in my kitchen april 25 i…

found a leak in my kitchen april 25 i called in a plumber he found the leak and told me it was coming from the consumer soil stack i informed kfh they came in june25 to remove asbestos found in the flat dismantled the kitchen so its not useable we are now in november 14 and the kitchen is still dismantled and i cant use it they are a bunch of amateurs and liars

Teddy · 14 November 2025

★★★★★ 5/5

Trustpilot

TROUBLE FREE SALE. I approached three estate agents in the…

I approached three estate agents in the Hornsey area and was particularly impressed by Barrington Dutton of KFH whose attitude was so positive. I was selling a property in my role as executor for an old friend who had recently died. Although we could not sell until we had probate, Barrington showed the house to a variety of interested parties, some of whom offered significantly more than the asking price. When the mortgage rate began to climb, we lost these offers and the house suffered water damage during the winter. Undeterred, Barrington achieved an excellent offer from a purchaser who was happy to pay a good price for the property in its unrestored state. I am really grateful to Barrington and his team at KFH Crouch End for achieving such an excellent result in what the newspapers constantly refer to as a falling market.

Customer · 25 August 2023

★★★★★ 1/5

Trustpilot

Very disappointing experience

I recently sold a flat through KFH Canada Water and I would not recommend using them. I found the interaction with them very unpleasant and unhelpful. My agent was consistently condescending and uninterested. The way he spoke to me was unacceptable; I was shouted at over the phone, he frequently talked over me, and he refused to let me finish my sentences. His sole interest throughout appeared to be the buyer, who could not be inconvenienced at any cost, even to my own inconvenience, and he clearly forgot that he was supposed to be acting as my agent, which is extraordinary on reflection.Selling and buying properties is a stressful and emotional process and we had a fairly complex chain whereby we had to exchange and complete the purchase/sale of 3 properties simultaneously, involving multiple parties. It was a challenging transaction and had to be carefully managed by everyone involved. My agent was the least responsive/supportive of the group (and some way short of the other KFH agents acting on one of the other properties) and made very minimum contribution out of the 3 real estate agents that we worked with. When they did take up the reins it was to chivvy me into doing whatever the buyer needed, rather than supporting me as my sales agent. He has caused unnecessary frustration by putting pressure on me to conclude on the single sale when the whole chain was being delayed due to a factor outside of our control (another party in the chain was waiting for a mortgage offer). Rather than help me with the communications with my buyer, he threatened that that the buyer would pull out if I could not provide certainty on timing - in that particular conversation he imposed 3 hours to respond, which was completely unreasonable given the delay was not within my control. Clearly, he had no interest in anything other than getting his commission from selling my flat. At the end of the day, the delay was one week and during this already stressful time he only created more tension than help easing it.As soon as we finally completed on all 3 properties, we simultaneous had multiple calls from the real estate agents and our solicitors to say congratulations. My agent from KFH Canada Water was the only one who failed to do the same. This said a lot about how much the sale mattered to him.

Elly · 23 August 2023

★★★★★ 5/5

Trustpilot

KFH Muswell Hill - A great team, very helpful and professional. Would recommend!

KFH Muswell Hill were really great to deal with on both the sale of our property - helping us when our first buyer fell through and then securing us an above asking price offer - as well as sorting a mortgage out for us ... I would definitely recommend them! Special thanks for Elysia and Ashley on the sale & Sawan and Sharon on arranging our mortgage. Hopefully we wont need their help again anytime soon, but if we do they will be our first call!

RB23 · 22 August 2023

★★★★★ 2/5

Trustpilot

Less hassle to manage the property myself

Initially KFH Lettings were very helpful in finding a great tenant but as time went on they became unresponsive and I ended up dealing with the tenant directly (rather than routing communication via KFH management) as it was much easier. In the end I was paying KFH Management a fee just to collect the rent but dealing with the management myself. I am currently waiting for KFH to return the tenant's deposit after the end of the tenancy which they are refusing to do (despite several emails from both me and the tenant). Generally not a good experience.

Marie-Claire · 22 August 2023

★★★★★ 5/5

Trustpilot

KFH Nothcote road

I contacted KFH in northcote road to search for property to rent long term. I spoke to a lovely lady called Lucy whom I found extremely helpful in guiding me through the whole process. She was very professional and kept me informed and updated throughout. Some agents I have spoken to have been very pushy and not at all eager to help. Lucy was fantastic in every way!! I would just like to say “thank you so much Lucy for finding me my perfect home” you’re a real gem 😃

Denise · 20 August 2023

★★★★★ 5/5

Trustpilot

Excellent service

The Southfields KFH team were fantastic from valuation through to completion. We were given expert advice to achieve the best price for our property and they really ensured the sale went through smoothly with nothing too much trouble - even printing, signing and witnesses documents etc. We would highly recommend Grant, Connor and the KFH team.

AB · 27 November 2024

★★★★★ 5/5

Trustpilot

KFH Raynes Park

I recently had the pleasure of working with Charlie at KFH Raynes Park to search for a new home. I am incredibly pleased with the service I received. From start to finish it was an absolute pleasure. From our initial conversations and throughout the whole process Charlie was professional and highly knowledgable about the local market. Charlie demonstrated immense patience and understanding of my situation. I'm so glad I chose KFH to help me with my search. I would recommend KFH without hesitation.

Judith · 15 August 2023

★★★★★ 5/5

Trustpilot

Great team - great experience

We worked with KFH when we rented our house out when living abroad and then used their sales team when we decided to sell. My experiences have been overwhelmingly positive. The Blackheath team are excellent - real experts, very professional but also very warm and understand the emotions involved with your home. We got some great tips and advice on the sales process and really do credit them with a smooth and successful sales chain.

Charlotte · 31 October 2025

★★★★★ 5/5

Trustpilot

Thank you to KFH for their efforts over a long sales process

We decided to sell our property in the UK as we now live abroad. This made the process slightly more complicated and we appreciated the responsiveness and viewing feedback we received from Michael Odejide and team throughout the sales process. We had a couple of false starts where the prospective buyers decided to pull out, so we were thankful that KFH were proactive in remarketing the property and offering advice on strategies in an ever changing market given the interest rate rises. It took over 12 months to eventually sell but we never had any reason to consider changing agents given our experiences above.

Brian · 10 August 2023

★★★★★ 5/5

Trustpilot

KFH are a very professional outfit

KFH are a very professional outfit - from first to last they were courteous, extremely helpful, knowledgeable, not pushy, and kind and understanding. Their advice is good. I dealt with Alex Singh whom I found heads above other agents I had considered using at the valuation stage, and John Hollywood further along the line when offers made and accepted. They also put me in touch with affordable and helpful conveyancing solicitors for the paperwork on sale, whom I would be happy to use again and recommend.I would not hesitate to use this branch (Putney) or these agents again.

Joanna · 8 August 2023

★★★★★ 5/5

Trustpilot

Pardeep

Highly recommend Pardeep as a mortgage broker. He provided advice on the various mortgage options available, explaining in detail the terms, the best rates, and how each option would fit my financial situation. He has consistently renewed my mortgage, as rates have fallen ensuring I always get the best possible rate.I recommend Pardeep for professionalism and efficiency throughout the process.

Patrick · 20 September 2024