Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional and clearly working in our favour throughout a difficult sale
They kept in regular contact with updates. We felt they were absolutely doing their best for us in what turned out to be a difficult sale. We had to manage the sale of our parents house from a distance under emotional circumstances. They were supportive and took on extra responsibilities as we live so far away and couldn't get there at times. The buyer proved difficult and the sale was protracted but they handled it professionally and we got there in the end. Highly recommend this company. Thank you
Kirsten · 29 October 2024
★★★★★ 5/5
TrustpilotGreat experience dealing with KFH…
Great experience dealing with KFH Catford estate agents, the communication was good and they found us exactly what we were looking for within our budget. Myles was a great help and supportive throughout the whole procedure from start to finish. We highly recommend.
Campbell · 20 April 2024
★★★★★ 5/5
TrustpilotI was a first time buyer and had loads…
I was a first time buyer and had loads of questions and concerns .Mihai was superb he helped me with all my questions . The process was smooth and he made me feel always secure .
Ac · 24 August 2024
★★★★★ 5/5
GoogleAmazing, hard working Agency. Rob, who directly dealt with our property search and purchase was such a delight to speak with and was able to land us into our dream house. He was thorough with his searches in line to our preferences and knew exactly what we wanted. Thank you Rob!
Cyrus · 25 October 2023
★★★★★ 5/5
TrustpilotGreat selling experience
Great work Rita and team on selling our flat! We had 60 viewings within 3 days of going on the market and 11 offers of which we accepted £20k over asking. KFH just have the best database of buyer clients and the pictures were stunning. Would highly recommend for a quick and easy sale.
James · 7 August 2023
★★★★★ 5/5
GoogleKFH were brilliant from start to finish whilst selling my flat. They were the most realistic and likeable of the three agents I had round to value it and their fees seemed very fair. Sam was a brilliant salesman, Rebecca managed everything professionally and patiently from above (even when the going got tough) and Daisy closed out the deal with a cool, calm head in the face of the some last minute issues. Would highly recommend to any one else selling their property.
Robin · 26 October 2018
★★★★★ 4/5
TrustpilotGood communication overall from the…
Good communication overall from the Finchley branch of KFH and had plenty of people coming to view. Once an offer was accepted Hannah was very good at guiding us through the process. Thanks KFH
Julie · 18 September 2024
★★★★★ 5/5
TrustpilotKFH Crystal Palace are excellent!!
KFH Crystal Palace are excellent, professional and efficient. From day one to the completion sale of my property there was excellent communication and honest feedback. Would highly recommend the team, Lewis was great throughout the entire process and made things run smoothly.
Seb · 27 April 2024
★★★★★ 1/5
TrustpilotBATTERSEA BRANCH
BATTERSEA BRANCH - AWFUL EXPERIENCE I would start by saying I never ever write bad reviews. I am a reasonable person and understand things (especially with property sales) don't always go in a straight line. However, when you sell a property (a 2bed with outdoor space in Battersea) with a supposedly reputable agency you expect some level of service. I have had a terrible experience with a particular agent at this branch which all could have been avoided with clear communication.I got one phone call with the initial offer and then I spent the next 4.5months chasing her. I firmly believe that her lack of urgency and clarity has cost me a lot of money so my advice is to do your due diligence before just agreeing to work with a particular agent. I wish I'd asked for some references! Even after settlement she is sending me threatening emails. Thank you to the branch's manager who stepped in and ultimately helped move things along but I just wish we'd never had to get there.
Marie-Louise · 13 October 2024
★★★★★ 5/5
GoogleJust bought my first home with the help of KFH Brook Green. Giulio was very helpful, he kept me informed at each step of the process, he offered genuine advice, he was very responsive and made sure all my enquiries were answered by the seller. He was always available to arrange additional viewings to the property, even after the exchange of contracts.
Anastasis · 25 October 2022
★★★★★ 4/5
TrustpilotGood customer service
Thank you to all the team at north Finchley Branch for their attentiveness in the course of renting my property through them. Everything went smoothly & to my satisfaction
Fatima · 25 November 2024
★★★★★ 5/5
TrustpilotWe highly recommend Kerry Golding from KFH
Our Mortgage broker, Kerry Golding, worked exceptionally hard to ensure that we could get the best possible mortgage offer within a tight timeframe (moving from offer to completion within 28 days). She used everything in her toolkit to ensure the offer came through in time and her expertise and regular communication helped us to feel at ease through what could have been an exceptionally stressful experience.Kerry came recommended to us and we would certainly recommend her to others.
Naomi · 9 November 2024
★★★★★ 5/5
TrustpilotCan’t thank Joseph and Kerry enough.
It’s been nearly one year of working with Kerry first, then Joseph, asking for multiple mortgage offers and it was never too much for them. I spoke with other brokers to make sure i was getting the best offers, and can hand on heart say that KFH had the best customer service and the best rates too. They reduced our rates before exchange by nearly 100 pounds a month. They truly restored our trust in brokers after having an incredibly bad experience the first time we purchased a home. I have already recommended these guys to friends and will use them again.
Mashal · 9 October 2024
★★★★★ 5/5
TrustpilotGood experience with KFH
We have recently bought a flat through KFH and were happy to work with them. Deana Watkins was an estate agent in this purchase and she was really helpful and responsive through entire process. She was helping us to resolve any issues or blockers we had and it was a really pleasant experience.
Anton · 7 August 2023
★★★★★ 5/5
TrustpilotDulwich Village KFH
From the very start Sylvia and Suzannah were so supportive, calm and patient with me and my family. The whole process was managed really well and I can't thank them enough for their care,
Rachel · 5 September 2024
★★★★★ 5/5
TrustpilotExcellent and professional service from the Tooting sales team
We sold our house through KFH, from valuation to completion the experience was very professional. Dan Todd was our agent who worked hard to ensure the experience was as stress free as possible. He kept us informed at each stage and always made himself available to talk. I would highly recommend KFH.
Marie-Claire · 27 August 2023
★★★★★ 1/5
TrustpilotAvoid KFH Block Management!
Avoid KFH Block Management!They have been managing our estate and have completely mismanaged contracts causing the annual service charge amount to increase exponentially.The have admitted to allowing the estates communal electricity to go out of contract for over a year, causing the cost to increase by over 500% (not an exaggeration!). They neglected to inform our estate directors for over a year, and claimed that they struggled to find a new contract for all that time, but did not tell anyone we were out of contract. The lack of communication on this and all matters is unbelievably poor. They don't respond to tenants queries at all and fail to follow through on any commitments they give. Avoid at all costs.
Simon · 4 October 2024
★★★★★ 5/5
TrustpilotAbsolutely outstanding and…
Absolutely outstanding and professional! I could not recommend KFH Dulwich more highly. My sister recommended Sylvia from her property sales and with Sharon and the team they achieved everything they promised. Also, we really enjoyed working with them.
Christopher's · 25 June 2024
★★★★★ 5/5
TrustpilotJesse has been an absolute star in…
Jesse has been an absolute star in helping us secure a rental property. He’s been on hand to answer all my questions (and there were a lot) & has kept me informed throughout the whole process. Being a first time renter, it was a bit daunting however Jesse has been on hand to guide me through, thankyou.
Louise · 2 April 2023
★★★★★ 1/5
TrustpilotUnhelpful and unprofessional
We were extremely disappointed and angry with how KfH handled our potential purchase of a property. They failed us more than once. Firstly, failing to tell us the full extent of the chain above us (which only transpired three months later!). Secondly, using increasing threats of chain breakdown and deadlines (which always passed without consequence). These always seemed to coincide with month-end and seemingly in the interests of staff commission as once in a new month they stopped! Thirdly, they even suggested we should ignore our solicitor's advice and guidance, questioning why further enquiries were being raised. Inappropriate and unprofessional. To cap it all on the very day exchange and completion dates were set, they informed us a higher offer had been accepted on the property (which presumably they had continued advertising despite our agreement once our offer had been accepted) but claiming that our vendor may be prepared to negotiate. Another way of increasing their commission?? We saw little integrity from KfH, plenty of bull-dozing in their own interests and I have no trust at all in them. Bizarrely, when the sale fell through, they offered to help us find another property. Absolutely no way!
Ann · 29 September 2024
★★★★★ 5/5
TrustpilotGreat mortgage broker services
KFH provided mortgage broker services for my flat purchase. Lucas was brilliant, provided me with full information on my options and was always happy to help when I had queries. Would definitely recommend.
Lauren · 12 September 2024
★★★★★ 5/5
TrustpilotSamara dealt with the sale of our…
Samara dealt with the sale of our property and from the start was excellent keeping us informed throughout. Really appreciate Samaras hard work from start to finish.
Stephen · 26 April 2026
★★★★★ 5/5
TrustpilotExcellent service. Callum at Streatham Hill was absolutely…
Callum at Streatham Hill was absolutely great at keeping us up to date with progress on our sale. He went out of his way to help us, as we live 2hrs away from the property. Thank you, Callum, for making it a 'painless' experience.
Pauline · 21 February 2024
★★★★★ 5/5
TrustpilotWe recently sold our flat with KFH…
We recently sold our flat with KFH Tooting. We were lucky to sell it on the first few days it was put on the market. A big part of that was the viewings that were lined up in advance. Antony, Morgan and the team provided a very professional service throughout the process.
Cornelius · 14 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
