Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe staff at Faron Sutaria Fulham branch were an absolute pleasure to deal with;
- They were professional and responsive at all times,
- Kept me fully up to date,
- Didn't add any additional stress to what can be an emotional process
- but most importantly didn't give up when things took a little longer than anticipated and finally managed to sell my property in a slow market.
Keep up the good work.
Tamara · 25 October 2015
★★★★★ 5/5
TrustpilotHad a really good experience
Had a really good experience! Ellie Bowers the estate agent I was in contact with was very nice, efficient... She showed me a few properties and really into consideration what I liked and did not liked and found me the ideal flat. Her approach was not as salesy as can be with some other estate agents. Feels like she really cares about her customers. I would highly recommend.
Maxime · 7 March 2020
★★★★★ 4/5
TrustpilotJohn D Woods a great choice
We are very satisfied with a capital V with the service we received to sell our property in Weybridge. All the team are great but Ruby Rowntree who dealt with us from day 1 is excellent both caring and professional.
Dona · 23 November 2023
★★★★★ 5/5
TrustpilotTenant changeover - handled very well
The tenants that JDW found for me in 2019 decided to leave after one year, disappointingly, but JDW (Trinity Road branch, SW18) found two people who appear to be excellent replacements, with only a 10-day void. The necessary arrangements were all made in a professional manner. I'd particularly like to single out Shoeni Oates for the excellent service and advice I've received as an inexperienced landlord.
David · 19 August 2020
★★★★★ 5/5
GoogleExcellent service from start to finished, J D Wood & Co. help to assist our client in selling their property.
Peyton · 23 October 2022
Agent replied · 22 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat quality service from the team. Very happy to finally find some non pushy estate agents. The team completely understood the situation we were in, and were able to work to our requirements. I highly recommend using them.
James · 24 October 2017
Agent replied · 22 October 2024
Thank you for the wonderful 5 star review James. With many thanks and warm regards.
★★★★★ 5/5
GoogleJames (Mooney) made the whole experience of renting a property stress-free and easy for us. He always answered our queries quickly and in detail to help us as best he could which meant we could move quickly on the house we really wanted. As a result of James' help and hard work we have just moved into our dream house in Fulham, we would definitely use you again. Thank you!
Frances · 24 October 2017
★★★★★ 5/5
TrustpilotSam and Ailsa were amazing
Sam and Ailsa were amazing! Super responsive. They helped me at every step!
Laura · 9 June 2021
★★★★★ 5/5
TrustpilotI found the team at Fulham led by…
I found the team at Fulham led by Eduard to be very caring and thorough, quick to respond to any queries. The team's personable approach made a big difference and built trust between us from the get go. Thank you for a successful outcome along a very smooth journey of interactions between us.
Brian · 12 July 2022
★★★★★ 5/5
TrustpilotJ D WOOD Parsons Green
The Parsons Green office have been absolutely wonderful in the sale of our property in Fulham, offering excellent advice and exceptional service. Adrian and Molly in particular have been wonderful to work with - they are incredibly knowledgeable, and so supportive. Couldn’t recommend the team more highly!
Bianca · 30 January 2023
★★★★★ 5/5
GoogleWilliam has given us outstanding service. He has been very attentive and has kept us constantly informed. We shall definitely use D. W. Wood again and would highly recommend them.
Michael · 23 October 2020
Agent replied · 22 October 2024
Thank you for your brilliant 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 4/5
GoogleBrooke Blanchard and Martina Lo Magno have given me my best ever experience of selling a property in 30 years of trading.PositiveResponsiveness, Quality, Professionalism, Value
Barons · 23 October 2021
Agent replied · 22 October 2024
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had great experience with Faron Sutaria Ltd and its Letting agent Mr Shay Hoque. He was proactive and helpful from the very beginning. He is very approachable and always readily available which I thing is not typical for all letting agents. He works hard and out of hours to ensure that his clients are getting the best possible service. Thanks you for all your help.
Tom · 24 October 2016
★★★★★ 5/5
GoogleKesha and the whole team have been brilliant throughout the process. Couldn’t ask for a better estate agent team!!PositiveResponsiveness, Quality, Professionalism, Value
Charlotte · 23 October 2021
Agent replied · 22 October 2024
Many thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleThe service has been friendly, professional and attentive. I am delighted by the team helping me with my tenancy. Thank youPositiveResponsiveness, Professionalism
Alison · 23 October 2021
Agent replied · 22 October 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleGreat support, not pushy, very understanding of our slightly complicated situation!
Thanks Damien, we love our new house!
Emily · 25 October 2015
★★★★★ 1/5
TrustpilotAwful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
Stephen · 26 February 2022
★★★★★ 5/5
GoogleOutstanding service. After seeing many flats in the area which did not suit me, Faron Sutaria showed me three great flats, each better than the last. The agent, Damien, was not pushy like many other agents trying desperately to let their mediocre flats. Instead he was friendly, well informed and went above and beyond to help us expedite the process. I highly recommend this service.
Simon · 25 October 2014
★★★★★ 1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
RW · 2 July 2020
★★★★★ 5/5
TrustpilotI am very happy with the attention…
I am very happy with the attention Alexandra Crocker, Emily Hughes and Harry Crookenden are given to me in regard to the short-let tenancy of my flat.Any issue I have they try to solve immediately .I recommend John D Wood for the very professional and experienced people they have.
Toni · 13 February 2022
★★★★★ 1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
Bilge · 4 October 2021
★★★★★ 1/5
TrustpilotBad tenant Chris Witts
J D Wood let my flat in Weybridge. The bad tenant Chris Witts stopped paying the rent and left the flat damaged and very dirty. He would not admit his financial responsabilities, luckily I was able to recover the debt from the deposit through mydeposits.
Richard · 30 July 2022
★★★★★ 1/5
TrustpilotWhat a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
Michael · 25 July 2020
★★★★★ 1/5
TrustpilotVery unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
John · 13 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.