Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHamptons Estate Agents delivered a highly professional and efficient service when letting my property. The team was consistently helpful and detail-oriented throughout. I’d especially like to recognise Justyna, whose patience and support stood out, she was always on hand to assist at every step. The overall experience exceeded our expectations, and we would confidently recommend their services.
Paddy · 10 July 2026
Agent replied · 10 October 2026
Thank you, Paddy, for your wonderful review! We're thrilled to hear that our customer-centric service exceeded your expectations and that Justyna's support made a positive impact on your experience. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotProperty management
Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.
Peter · 18 March 2026
★★★★★ 5/5
GoogleAggie was absolutely perfect from start to finish she made everything smooth and stress me. She was incredibly responsible and always available 24 seven I went above and beyond to ensure everything was handed efficiently her professionalism and dedication truly stood out making the entire process I enjoyable I couldn’t have asked for a better Agent highly recommend her!!
Amir · 4 April 2025
Agent replied · 10 October 2026
Thank you so much for your kind words! We are so happy to hear that Aggie provided exceptional service throughout the entire process. Our team takes pride in going above and beyond for our clients. Thank you for recommending us, we truly appreciate it! Kind regards, Lucy, Hamptons Customer Care.
★★★★★ 5/5
TrustpilotVery pleased
We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.
Andreina · 3 September 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a fantastic review.
We are delighted to hear that you have enjoyed such a positive experience during your tenancy with Hamptons. It's especially pleasing to learn that Patryk has provided prompt, thorough and reliable support whenever issues have arisen.
Providing responsive property management and ensuring concerns are resolved efficiently are key priorities for us, so it is wonderful to know that Patryk's service has had such a positive impact on your experience over the past year.
We will be sure to pass your kind comments on to Patryk, who I know will be very pleased to receive this recognition.
Thank you again for your feedback and for choosing Hamptons.
★★★★★ 5/5
TrustpilotHamptons - Excellent Tenant Experience
Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.
Michael · 26 June 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a positive review.
We are delighted to hear that you have had such a consistently positive experience with Hamptons throughout your four-year tenancy. It is particularly pleasing to know that Daniel has been responsive, courteous, and supportive whenever you have needed assistance.
We are also grateful for your comments regarding the wider team and the professionalism shown throughout the tenancy, from your initial viewing and tenancy agreement through to the regular property inspections.
Your feedback is greatly appreciated
★★★★★ 5/5
TrustpilotHamptons Canary Wharf office team
Hamptons Canary Wharf office have let and managed my property for the last few years and have never let me down. Laura and her team are hard working and always on hand with professional advice and assistance. My property manager, Charlie has been brilliant, always proactive and understanding and finding the best solution for myself and my tenants.
Damsel · 19 February 2026
★★★★★ 5/5
GoogleRenting my new flat was a breeze, thanks to Aggie! She was incredibly professional, always quick to respond to my messages, and super helpful throughout the entire process. Aggie made sure everything went smoothly and that I was in the loop every step of the way.
Navigating the offer negotiation could have been really challenging, but Aggie expertly handled every detail. She skillfully negotiated on my behalf, making sure I landed a great deal in a competitive market. Her support made all the difference!
Huge thanks for making this experience so positive. If you're looking to rent, you can’t go wrong with Aggie. Highly recommend!
Daniel · 26 April 2024
Agent replied · 23 October 2024
Thank you for your review Daniel. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleI had the pleasure of working with Aggie to find a property to rent, and I couldn't be more satisfied with the experience. From the very beginning, she demonstrated exceptional professionalism and dedication to helping me find the perfect home. She was always available to answer any questions I had and to provide expert advice.
Thanks to Aggie, I found the ideal property in a timely manner and with minimal stress. I highly recommend Aggie to anyone in search of a reliable and efficient estate agent.
Екатерина · 26 April 2024
Agent replied · 23 October 2024
Thank you for the great feedback Екатерина. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Parsons Green and Fulham was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
TrustpilotApartment 5 West Wing SL4 3TD Windsor
We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.
Mustafa · 2 June 2026
Agent replied · 22 September 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear that you had a positive experience with our team. Providing excellent customer service is extremely important to us, so it is always rewarding to receive such positive feedback.
Your kind comments will be shared with the team, who will be pleased to know that their efforts have been appreciated.
Thank you again for your review and for choosing Hamptons.
★★★★★ 5/5
GoogleEverything was easy and perfect
Igor · 10 July 2026
Agent replied · 10 October 2026
It was our pleasure to provide you with a seamless experience. We strive to make things easy and perfect for all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI recently rented a property from Hamptons Parsons Green and found the whole experience smooth and easy. Aggie was very helpful and always on hand to respond to any queries. I would definitely recommend Hamptons Parsons Green.
Isabella · 22 October 2025
Agent replied · 22 November 2025
Thank you for choosing Hamptons Parsons Green for your rental needs! We are thrilled to hear that your experience was smooth and easy, and that Aggie provided helpful and responsive service. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRobert was consistently helpful and responsive while we searched for our flat. He gave us good advice and plenty of his time. As a result we found Hamptons useful and above all, trustworthy. We would highly recommend their very professional and friendly service.
Alan · 23 August 2025
Agent replied · 22 September 2025
Thank you for taking the time to leave such a positive review, it means a lot to our team. We are thrilled to hear that Robert provided you with excellent service and helped you find your perfect flat. We strive to be trustworthy and professional for all our clients. Thank you for recommending us! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleDanish is by far the most helpful estate agent I’ve met. As my property manager, he has handled every issue with patience, professionalism, and efficiency. No matter the concern, he always finds a solution quickly and ensures everything runs smoothly. His dedication, attention to detail, and willingness to go the extra mile truly set him apart. I highly recommend Danish to anyone looking for a reliable and proactive property manager!
Niki · 10 October 2025
★★★★★ 5/5
GoogleI recently had the pleasure of working with Agniezska Gleba, and I cannot express enough how satisfied I am with the entire experience.
She not only responded promptly to my inquiries but also ensured that every step of the property sale process was handled with the utmost professionalism and speed.
Aggie took the time to understand my needs and preferences, making the entire process feel personalized. Her genuine care for her clients goes beyond just making a sale; it's about creating a positive and memorable experience.
I highly recommend Agniezska Gleba to anyone seeking a dedicated, efficient, and personable property sales/rent professional. Her combination of efficiency, kind personality, and helpful nature creates a winning formula for a positive real estate experience. I am grateful for her assistance and would not hesitate to work with her again in the future.
Ksenia · 28 December 2023
Agent replied · 23 October 2024
Thank you for your review Ksenia. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
TrustpilotVery efficient
Very efficient and responsive to requests from our tenants and sourcing the correct tradesmen to sort issues in a quick and timely manner and at a competitive cost.
Particular mention to Mandy and Patryk who are superb
Anna · 30 September 2026
Agent replied · 10 October 2026
Thank you for your kind review.
We're delighted to hear that you have found our service efficient, responsive and reliable. Providing prompt support for both landlords and tenants, while sourcing trusted contractors who deliver quality work at a competitive cost, is something we work hard to achieve, so it's wonderful to know this has been reflected in your experience.
A special thank you for recognising Mandy and Patryk. They will be absolutely delighted to hear your feedback and to know their hard work, dedication and attention to detail have made such a positive difference.
We truly appreciate your support and thank you for taking the time to share your experience.
★★★★★ 5/5
GoogleVery pleasant agency to rent with. Quick, easy and respectful communication from the start until the end. Instructions were clear and the agents were swift with sending out documents to make move in very easy. During the tenancy, the agency kept us up to date with all changes and reminders as well being the bridge between us and the landlord. Special thank you also to Justyna for always responding to all queries and requests swiftly and in a comprehensive manner, a very professional attitude shown from her. Will definitely be renting with Hamptons in the future.
Sarvar · 24 October 2023
Agent replied · 23 October 2024
Hi Sarvar, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!
★★★★★ 5/5
GoogleI had the pleasure of working with Aggie for the letting of a property, and she has been an absolute professional. From our first call, she impressed me with her knowledge and friendly demeanour.
Aggie's expertise in the real estate market was evident throughout the process. She provided valuable insights, keeping me informed about market trends and rental rates. Her attention to detail and knowledge of the local area were truly impressive.
What sets Aggie apart is her unwavering support. She patiently answered all my questions and made sure I felt supported every step of the way. Her communication was excellent, and she made the letting process stress-free.
I want to thank Aggie personally for her outstanding service. Her professionalism and friendly approach made a significant difference, and I highly recommend her to anyone seeking a reliable real estate agent.
Aggie, thank you sincerely for your expertise, hard work and support.
N · 24 October 2023
Agent replied · 23 October 2024
Thank you for your review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
TrustpilotThe very fast and efficient response I…
The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.
Ian · 17 March 2026
★★★★★ 5/5
GoogleAggie was really helpful and patient with assisting me while I moved to my new apartment, really grateful for her , we had really good communication and she was very reactive.
Mary · 10 October 2025
Agent replied · 10 October 2026
Thank you for your review Mary. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 4/5
GoogleWould definitely recommend Robert who helped facilitate an exchange of contracts and subsequent completion on a house in two weeks! Clearly knowledgeable and was professional at all times.
L · 10 October 2025
Agent replied · 10 October 2026
Thank you for your wonderful review. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleA big thanks to Aggie for helping us find and rent a great flat! She was professional, friendly, and made the whole process smooth and stress-free. Highly recommend!
Mohammad · 10 October 2025
Agent replied · 10 October 2026
Thank you for your review Mohammad. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleRobert from Hamptons Parsons Green was fantastic to work with. He was professional, responsive, and incredibly helpful throughout the process of finding a property for my overseas buyers. His local knowledge and clear communication made everything smooth and efficient. Highly recommend
Elise · 22 May 2025
Agent replied · 24 June 2025
Thank you for choosing Hamptons Parsons Green and for your kind words about Robert! It's great to hear that he provided professional and efficient service, and we're glad his local knowledge was helpful for your overseas buyers. We appreciate your recommendation and hope to work with you again in the future! Kind regards, Lucy, Hamptons Customer Care.
★★★★★ 1/5
TrustpilotHamptons Letting Agents APALLING
Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.
Laurie · 3 July 2023
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotDena is a great Property Manager
Dena is my current contact and Property Manager at Hamptons, and she has been extremely professional and a pleasure to deal with. She has been very helpful in assisting with recent parking issues and in resolving ongoing problems with unauthorised vehicles.
Zai · 20 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.