Trusted Agent profile · Hammersmith and Fulham

Dexters West Kensington reviews in Hammersmith and Fulham

4.3

★★★★★ Great

2,165 reviews across 3 platforms

181 North End Road, London, W14 9NL, Hammersmith and Fulham, W14 9NL

Dexters's office in Hammersmith and Fulham, at 181 North End Road, is rated 4.3 out of 5 across 2,165 reviews on three platforms, including 284 Google reviews rated 4.7.

Google logo

4.7 / 5

284

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

1,879

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Outstanding experience

From start to finish it’s been an outstanding service. From getting the many potential buyers through the door, to negotiating, and finally the coordination with solicitors, it’s been fantastic. I have absolutely no hesitation in recommending Dexters.

Debbie · 5 December 2022

4/5

Trustpilot

Very good service

Very good service. Cannot fault them in anyway. Have special interest in their clients.

Michalis · 4 October 2021

Agent replied · 22 November 2024

Dear Michalis, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

1/5

Trustpilot

No refund of deposit after a month

No refund of deposit after a month, sent a few emails without any responses.

JIDONG · 28 September 2021

Agent replied · 22 November 2024

Dear Jidong, we are concerned to read your review. I understand that our property management team have been in contact with you to get this issue resolved. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Excellent service

Excellent serviceAgent follow up is close and highly reponsibility

Michael · 14 June 2022

Agent replied · 27 October 2024

Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Avoid like plague!

Avoid, very bad people!

James · 22 December 2022

Agent replied · 27 October 2024

Dear James, I am sorry to read your 1 star review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

They can cause a lot of unnecessary…

They can cause you a lot of unnecessary stress.

Giulia · 31 May 2022

Agent replied · 27 October 2024

Dear Giulia, Thank you for your feedback, we are sorry to hear what you have experienced. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Rude agent

Rude agent , poor customer service, lack of clarity and accountability

Mary · 26 January 2022

Agent replied · 27 October 2024

Dear Mary. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Sold my property with Chris

Sold my property with Chris, professional and quick on closing the deal!

George · 17 November 2021

Agent replied · 22 November 2024

Dear George, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

They go way above the standard to give…

They go way above the standard to give Excellent Service

Frank · 3 December 2021

Agent replied · 22 November 2024

Dear Frank, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Trustpilot

Had an amazing experience with this…

Had an amazing experience with this company and where extremely helpful

Shooters · 23 September 2021

Agent replied · 22 November 2024

Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Trustpilot

Great service!

Great service!Poppy’s been super friendly and professional! Thank you sooooo much!

Eric · 23 September 2021

Agent replied · 22 November 2024

Dear Eric, thank you for the 5* review. We appreciate you taking the time to leave us a review and wish you all the best going forward. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Dexters Cricklewood Moritz

Dexters Cricklewood Moritz, great experience!

Julio · 13 May 2022

Agent replied · 27 October 2024

Dear Julio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent job West Hampsted branch…

Excellent job West Hampsted branch (Felix)

Leonardo · 30 September 2021

Agent replied · 22 November 2024

Dear Leonardo. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

I been with Sonia de abru in kingston…

I been with Sonia de abru in kingston branch for a long time she is excellent and very helpful very good customer service thank u Sonia for every thing

Hala · 17 October 2022

5/5

Trustpilot

Excellent service

Dexters have been very proactive throughout the sales process, communicating well with all parties in the chain and supporting both buyers and sellers. Overall an excellent service.

Kel · 1 December 2022

4/5

Trustpilot

All good

..............................

Craig · 16 January 2022

Agent replied · 27 October 2024

Dear Craig, thank you for your 5* review. Kind regards Asma Chughtai Customer Relations Team

4/5

Trustpilot

Constructive

Mahrun · 12 September 2026

5/5

Trustpilot

From a Solicitor's point of view

From a Solicitor's point of view, rather than chase, chase, chase, Dexters were helpful and assisted when requested.

Bryan · 19 April 2023

5/5

Trustpilot

House sale

Professional, considerate and had excellent understanding of the trials of house moves and the difficulties of sellers & buyers fixing dates.

Silvi · 2 December 2022

5/5

Trustpilot

Fantastic Service

We work with Dexters a lot and always a fantastic help to keep the transaction moving.Pleasure working with you.Kind regards

Natalie · 13 October 2022

5/5

Trustpilot

Alistair it’s amazing.

Alistair it’s amazing. He always do his best to make the process quicker and easier. Thank you!

Eugen · 14 December 2022

1/5

Trustpilot

Late customer service!

Rating only, no written review.

Cia · 14 May 2026

Agent replied · 25 May 2026

Dear Cia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

5/5

Trustpilot

Dexters has gone above and beyond

Dexters has gone above and beyond! Couldn’t recommend them more! Thank you

Mr · 13 December 2022

1/5

Trustpilot

Oh my god

Oh my god, so very very unprofessional. I’d lick a stinging nettle rather than work with them again.

Melvin · 7 October 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews
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