Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAlistair at Dexter's was brilliant!
Alistair at Dexter's was brilliant at communicating with all the solicitors and estate agents involved in the chain and worked very hard to effect exchange after a 3 day delay. Alistair always kept all parties informed of recent updates and remained very professional throughout. Would definitely recommend! Well done Alistair!
FS · 17 November 2022
Agent replied · 29 October 2024
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotI have been with dexters as a tenant
I have been with dexters as a tenant, I have been impressed with how quick Nora deals with my issues, and communicating with me. She is very empathetic and understanding. Overall Dexters have been great towards me.
Layla · 30 November 2023
Agent replied · 29 October 2024
Dear Layla, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotScammers
Scammers. They will hire your services and will not pay reasoning that their client is at overseas and transferred the payment which is not true
James · 25 July 2024
Agent replied · 29 October 2024
Dear James, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleKeishan at Dexters was an exceptional agent. His knowledge and dedication made our renting experience seamless. Highly recommended !
Sarvesh · 29 October 2024
Agent replied · 12 November 2024
Dear Sarvesh, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotOur manager is Dominic Glover and he is…
Our manager is Dominic Glover and he is really helpful. Always calls back if we have issue to double-check if it was sorted.
Alina · 21 August 2024
Agent replied · 29 October 2024
Dear Alina, Thank you for leaving a 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleKeishan been amazing with my property search he went above and beyond my expectations highly recommend him to anyone.
Lisa · 22 October 2024
Agent replied · 12 November 2024
Dear Lisa, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
TrustpilotMonika Piszczyk
I would like to express my gratitude towards the efforts which Monika Piszczyk, has done for handling of our resident urgent maintenance and services. She has acted promptly, professionally and friendly.Many thanks
HP · 29 February 2024
Agent replied · 29 October 2024
Dear HP, Thank you for taking the time to leave a lovely review regarding Monika. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotWorst agency ever
Worst agency ever. I've been with KFH for years and they were just amazing. Dexters Property Manager team just cares about the landlord. If you have an issue you have to call them many times, and IF it gets sorted, it takes a long time. (it took 3 weeks to fix my washing machine the 1st time, 2 weeks the second time and so many other issues just IGNORED). When you call them, each person you talk to tells you something different. They always say they are going to call you back to give you an update and they never do. They just IGNORE you. This is so disappointing and just unprofessional. I'm looking forward the end of my contract and never going to use this agency again.
Margherita · 20 December 2022
★★★★★ 5/5
GoogleSuperb service. Alexandra, Dan and Jenny have regularly gone over andabove to help us find the right tenants and prepare the property for their arrival. Nothing has ever been too much trouble. I have no hesitation in employing Dexters as agents for other properties we will be renting out
Anna · 13 November 2022
Agent replied · 12 November 2024
Dear Anna, Thank you for your great 5 star review, and mentioning your experience with Alexandra, Dan and Jenny in our Shepherds Bush office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHappy with Dexters
I have been a Dexters' landlord for eight years and have no complaints. My current Property Manager, Tia Blackmore-Saunders, has been particularly helpful. When making recommendations for repairs or renewals she is always ready to explain and discuss them with me and, once agreed, keeps track to make sure they are satisfactorily completed.
Belinda · 25 May 2022
Agent replied · 29 October 2024
Dear Belinda, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotYasmin has kept us up to date with all…
Yasmin has kept us up to date with all listings relevant which has been better than any agent we've interacted with during this process. She's been on time for all viewings, very responsive on all queries and really enjoyable to work with.
Carolyn · 28 June 2023
Agent replied · 29 October 2024
Dear Carolyn, Yasmin will be so pleased to read your kind comments. Thank you for taking the time to leave a wonderful 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters did an amazing job to rent out my property very quickly, the service provided by the team has been seamless, particularly from Keishan Wignall - thank you!
Naomi · 16 May 2024
Agent replied · 12 November 2024
Dear Naomi, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGood service
Petros at Dexters is a good communicator who responds pormptly and it has been easy working with him and the Dexters team.
Nathaniel · 29 August 2024
Agent replied · 29 October 2024
Dear Nathaniel, Thank you for leaving a wonderful 5* review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotRenting out for my parents with Dexters…
Renting out for my parents with Dexters more than 1 year. Great work from Dexters North Property Management Team. Our current contact person, Petros Giorganios, is always friendly and solves any issue quickly and efficiently. Appreciate this.
ILLIA · 3 November 2023
Agent replied · 29 October 2024
Dear Illia, Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters North Property Management review
Dexters assumed management responsibility for our properties in Primrose Hill in 2022 and we are extremely happy with their support. A special mention for Rachel McConnell of Dexters North Property Management, and Tom Bussman of Design and Refurbishment.
Warwick · 9 October 2023
Agent replied · 29 October 2024
Dear Warwick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotConnor has always been available to us…
Connor has always been available to us for any queries. His professionalism and good attitude to work is exemplary and should be praised for his continuous commitment to Dexters.I cannot fault Connor even if I wanted to 🙏🏼🙏🏼
Hajer · 9 October 2023
Agent replied · 29 October 2024
Dear Hajer, We really appreciate you taking the time to leave such lovely comments about Connor. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotCompletely Incompetent
Could not organise a Gas Safety Inspection properly. Had to do it myself. Can’t even imagine what environmental disaster there will be if they are commissioned more complex task like organising a **** in a brewery…
Alex · 18 November 2023
Agent replied · 29 October 2024
Dear Alex, I am concerned to read your comments and have passed them to the Director of our Tenancy Management. I am sorry your experience with us has not been as we would have expected and we will be in touch with you to discuss further. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat help from Neil Plit!
Very happy with the assistance I received from Neil Plit! He responded very quickly, was very understanding and helpful. Great communication as well.Thank you!
Addie · 17 July 2024
Agent replied · 29 October 2024
Dear Addie, Thank you for taking the time to leave a wonderful 5* review. Neill will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service as always
I have worked alongside Dexters for over 2 years now and always get great service and communication from the PM team, especially team 3 from the City and East office who always go above and beyond
Systems · 14 November 2023
Agent replied · 29 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat team in sales, very knowledgable and quick to respond to queries. Thank you!
R · 20 December 2024
Agent replied · 27 December 2024
Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
TrustpilotDexters North and Petros Review
Dexters North Property Management Team and Petros in particular do a great job in helping out whenever there is an issue. They are responsive and empathetic to anything that may come up. Overall, a great experience.
Daniel · 10 November 2023
Agent replied · 29 October 2024
Dear Daniel, Thank you for taking the time to leave a wonderful 5* Google review. Petros will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Petros!
I’ve lived in a property managed by Petros for a year now and he’s brilliant! He’s always on hand to solve any issues quickly and with minimal fuss.
Siobhan · 29 April 2024
Agent replied · 29 October 2024
Dear Siobhan, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent customer service drom Donalina
I have had the pleasure of experiencing for the past year excellent customer service and communication from Donalina. She has been attentive, helpful, and went above and beyond to assist and respond to all my queries.
Laura · 8 November 2023
Agent replied · 29 October 2024
Dear Laura, Thank you for taking the time to leave a wonderful 5* Google review. Donalina will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had a few viewings with Amrita and she was lovely to work with. Super responsive and honest. Unfortunately our offer didn't get accepted in the end, but she supported us throughout the process and kept us in the loop about the seller's situation. Would definitely recommend!PositiveResponsiveness, Professionalism
Sophie · 13 November 2022
Agent replied · 12 November 2024
Dear Sophie, It’s great to hear that you have had a brilliant experience with our Shepherds Bush office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
