Dexters Shepherds Bush reviews in Hammersmith and Fulham

★★★★★ 5/5

Trustpilot

Best in Class Property Management Services

I have been with Dexters for several years and what i really appreciate is that they go above and beyond. They really partner with customers to ensure the best outcome. Their entre team are amazing and take customer service to a whole new level. I would always recommend Dexters to any Landlord or tenant for efficient and best-in-class services. A personal thank you to Property Manager Marco Correia, for being an excellent solution oriented and very prompt manager.

Janet · 16 January 2024

★★★★★ 4/5

Trustpilot

Thank god for Natasha - can get stuff sorted

Despite many challenging situations with Dexters staff (including the out of hours helpline who were not helpful when my boiler broke during winter) and other such instances - Natasha and Saad in the Great Eastern Street branch have been the saving grace for Dexters. Since taking over, Natasha has been extremely professional, mediated resolutions that are fair between tenant and landlord and been responsive to significant issues in the flat (through no fault of anyone’s). If only Dexters had more people like Natasha.. I think tenants would enjoy their experience! Suggestion - get Natasha to lead and train all property management staff to represent tenants and landlord like she has with my situation! very impressed with Saad - he has a very good manner and etiquette in speaking to people and good customer service and strong understanding of managing issues, timelines and remediation. Again, Saad should continue to be front facing and train other colleagues.

Consumer · 30 November 2023

★★★★★ 5/5

Trustpilot

Team Dexter's kudos!!

My experience with Dexters has been pleasant. Ever S nice Jada had taken over the management responsibilities of my property, all issues were being addressed with utmost care and promptly. She is on the ground the moment we raise an issue or concern in relation to property. She has taken the effort to personally visit and inspect the issue and bring it to a resolution in no matter of time. Thank you Jada for addressing our issues, especially making the effort to understand and sort the whole flooring repair in a matter of 5 days. You rock!!Cheers! - happy tenant

Chaitanya · 23 November 2023

★★★★★ 5/5

Trustpilot

Petros Giorganios

Inspection with Petros went very smoothly. Much appreciated!!!

Areena · 12 May 2026

★★★★★ 5/5

Trustpilot

High quality property management

I have been a customer of Dexter's now for almost a year. I wanted to single out Donalina Gargrupe for excellent customer service in the day to day management of my account. - Payments are on time- Email communications are timely and well written- Work to address any issues flagged by my tenants have been timely and completed to a high quality at a decent priceIt is great to work with an agency who put as much care and attention into the day-to-day management as buying and selling properties. Thanks Donalina

100003788584045 · 21 November 2023

★★★★★ 5/5

Trustpilot

Jadasa Andjadiumi

Jadasa was a tremendous, conscientious, and thorough resource for my wife and I as we settled into our flat managed by Dexters. The property was not in an ideal condition after the prior tenants' departure and required a lot of attention to bring things up to par. Jadasa masterfully managed the process, tactfully engaging both the owners and contractors to complete the various tasks in the most time efficient manner possible. Moving is always a gut wrenching experience but Jadasa helped ease many of the difficulties we encountered along the way. We are grateful for her help and vigilance and are hopeful Dexters recognizes her contributions to the company.

Thomas · 18 November 2023

★★★★★ 5/5

Google

My husband and I have been renting a flat with Dexter's Shepherd Bush for 2 years and the service has been very good during this time. Anytime we had problems, we would call them and they would come fast to fix the issue. We now can't wait to start our new adventure in our new flat! As first time buyers, it hasn't been easy to understand the process at the beginning but Avni and Penelope helped us during all the steps we needed to take. We need to say a big thank you to Avni that pushed for things to be done and she helped me, especially, because I have been quite nervous, stressed and demanding about the purchasing process (Ah, these first time buyers ;-D). It's such a big step for us and we are so happy :-) Thank you very much to Avni and Penelope for always being very professional, for your precious help and for your dedication throughout these months! We can highly recommend them! :-) Kind regards, Beatrice & Federico

Beatrice · 13 November 2023

★★★★★ 5/5

Google

AVNI THE ABSOLUTELY AWESOME!!!!!! I recently had the privilege of working with Avni Patel, and I can confidently say that she is an exceptional solicitor who deserves the highest praise for her outstanding work. From the moment we engaged her services as our buyer's solicitor, Avni demonstrated a level of professionalism, dedication, and expertise that far exceeded our expectations. Avni's ability to navigate the often complex and challenging world of property transactions was truly remarkable. She showed an unwavering commitment to resolving issues promptly and efficiently, even when faced with a buyer's solicitor who seemed intent on causing unnecessary delays and complications. One of Avni's most remarkable qualities is her solution-focused approach. She never shied away from tackling problems head-on and finding creative solutions to overcome them. Her proactive attitude ensured that our transaction progressed smoothly, and her tenacity in pursuing our best interests was both impressive and reassuring. What truly sets Avni apart is her intelligence and legal acumen. She possesses an extensive knowledge of property law and a keen understanding of the intricacies of the buying process. Her ability to provide clear, concise, and practical advice was invaluable to us as clients. Avni's attention to detail and meticulousness in reviewing documents ensured that we were always well-informed and protected throughout the entire process. I can't emphasize enough how grateful we are for Avni's hard work, dedication, and expertise. She not only met but exceeded every expectation we had for a solicitor, making our property purchase as seamless and stress-free experience as possible (as the other party was hell-bent on making things as difficult as possible). Avni's professionalism and commitment to her clients are truly commendable. In conclusion, if you are in need of a solicitor who will go above and beyond to ensure your interests are safeguarded, I wholeheartedly recommend Avni Patel. Her exceptional service, unwavering dedication, and remarkable problem-solving skills make her a standout solicitor in her field. We are incredibly fortunate to have had Avni as our solicitor, and I have no doubt that she will continue to excel in helping clients achieve their legal objectives. The only negative I have, is that the transaction is coming to an end and thus I won't be able to work with her until our paths meet again. I wish I could have Avni on the other side of every transaction that I do. Thank you, Avni, for your outstanding work and for making our property purchase a success. Sincerely, Shad

Shad · 13 November 2023

★★★★★ 5/5

Google

Amrita and her colleagues at Shepherds Bush were great to work with. Professional, communicative, and very affable. I felt they were working hard to get viewings and negotiate offers on my behalf. When it came to instructing conveyancers, I was happy to take their recommendation (Taylor Rose), who were equally good. Amrita was a very reliable correspondent between both parties and their representatives, making sure we kept to schedule. A difficult moment to be selling, but they made it happen. Would definitely recommend!

Christopher · 13 November 2023

★★★★★ 5/5

Google

A BIG shoutout to Jenny at Dexter's, she went above and beyond to help us find the right home (ticking all the boxes) in a very short time frame - since we have just moved in from overseas. Throughout the whole process, Jenny was extremely attentive to us, very resourceful, honest, and next level efficient. We highly recommend Dexter's Shepherds Bush to anyone looking to rent or buy a property. Moreso, my family and I strongly recommend working with Jenny, she is excellent! Thank you so much.

S · 13 November 2023

★★★★★ 5/5

Google

I must thank the team at Dexters, Shepherds Bush from the bottom of my heart. They really made the headache that is selling your home, quite manageable. Thanks to the diligent work from Georgia's team ( Georgia combining a natural bubbly, cheeriness with a serious streak of professionalism), the transaction was accomplished from start to finish in less than three months! Oliver diligently ran interference between myself and the buyer. Thanks to him, every issue that came up was dealt with quickly, and most importantly, diplomatically. Without his help there would have been delays. He was courteous, professional and always on point. Avni was relentless. She'd chase down people, and make sure people were on point. She was really supportive during the tough moments, and really came through for us. Again, if it weren't for her, there would surely have been considerable delays. The Dexters team were to a fault, professional, welcoming and a pleasure to work with. Thanks to you all, we can now enjoy our new life in Spain. Gracias Dexters! Kind Regards, Milan and Goli

Shadowsift · 13 November 2023

★★★★★ 5/5

Google

We've recently sold our flat through Dexters Shepherds Bush and throughout had great support from Amrita and Penelope at the office, organising the viewings and paperwork and promptly responding to any enquiries while keeping us in the loop. The process took a long time for us, but they remained helpful and positive throughout. Avni Patel has been hugely supportive and we are super-impressed with how she has assisted with our sale; following up and chasing up anything outstanding with diligence and in just the right way.

Mia · 13 November 2023

★★★★★ 5/5

Google

Amrita and Avni undoubtable deserve 5 starts. I brought my first flat through Dexters, Shay Boo office. Amrita was hot on the case, calling me as soon as a property came to the market that met my criteria, which ultimately resulted in me securing the place I wanted. Avni was the best support I could have asked for throughout the process, constantly on top of the solicitors from both side of the transaction and even received praise from my solicitor saying she was the best sales support agent he's ever worked with. I couldn't have asked for a better team throughout the process, I will, without a doubt, be looking to work with Amrita and Avni for my next purchase!

Joe · 13 November 2023

★★★★★ 5/5

Google

I am writing this from my new dream home thanks to Daniel's immaculate service. We are new in the country and when we saw the property, it was love on first sight. Daniel must've noticed because he made the whole process very easy for us. Always there for us and our various questions as first-time UK tenants and always giving clear and detailed answers so we knew what was expected from us. Everything went as smoothly as it can get. We're really happy and can't recommend Dexters Shepherds Bush and especially Daniel enough.

Markus · 13 November 2023

★★★★★ 5/5

Google

The team provided exceptional and speedy services throughout. As a landlord, I am very happy to have worked with Dexter, the whole team was simply amazing, ranging from the first date John took our key to market our flat to just a few days later that that he telephoned with good news that he found me a tenant. Daniel at Dexter has also looked after our account, liaised with tenants, making moving in easy for both tenants and landlord. We will continue to use Dexter service and will not hesitate to recommend them to anyone.

ตุ้ม · 13 November 2023

★★★★★ 5/5

Google

Dexters were great from start to finish with the sale of my flat. My first contact was with Georgia who was warm and friendly and informative. Avni & Amrita were both super diligent, extremely helpful and always put me at ease. Avni was brilliant to liaise with - and kept the sale on its tracks by ensuring all parties including solicitors and leaseholder services were acting on matters quickly and efficiently. I cant thank the team enough, would highly recommend their services to anyone. Thank you

Eleanor · 13 November 2023

★★★★★ 5/5

Google

After months of house hunting with different agents it felt like we would never find our first home until we spoke to Ollie at Dexters. Thank you for the exceptional service, for always being so helpful and approachable, and for making the process as smooth as possible. Ollie went above and beyond! Huge thanks to Avni who also really helped to push the process of exchange and completion. We will be recommending Dexters and these two to friends and family.

Deena · 13 November 2023

★★★★★ 5/5

Google

We've recently completed on the sale of our property - a process whch took a lot longer (and took a lot more turns) than we had anticipated. Throughout this, we've had excellent help and support from Dexters - particularly Amrita, Penelope and Avni, all of whom played a big part in finally getting us over the line. Good communication was key to the help we got during the sale, from helping us to understand the process to helping ensure that we provided the right information at the right time and seeing us through a few knockbacks on the way. I'd definitely recommend Dexters Shepherds Bush to anyone thinking of selling in the W12 area.

Stuart · 13 November 2023

★★★★★ 5/5

Google

I could not recommend Ollie at Dexters highly enough. He was the only agent I came across in the 2years that it took for us to find our dream home who didn't bombard us with properties that were clearly not appropriate for us. When the time came for him to show us the perfect property that he knew we would love he then did everything he could to vouch for us as buyers to the sellers and I can say with confidence that we wouldn't have had our offer accepted under asking if it wasn't for his efforts. Highly recommend having him as your agent!

Lauren · 13 November 2023

★★★★★ 5/5

Trustpilot

My name is Alex Mroue (Mroue…

My name is Alex Mroue (Mroue Maintenance LTD). I have been working with the North team for over a year now and I must say they are all amazing at what they do! The director, definitely knows how to motivate and support his team! The communication and listening skills are really good and they are always understanding. I really enjoy working with them and carrying out variety of different jobs! On that note, I would like to say that Paris Marshall is always willing to help us as a business and go the extra mile, he is certainly the person to go to if you are looking for a solution! Friendly, caring and always in a happy mood! Thank you all! Alex Mroue Mroue Maintenance LTD

Alex · 8 November 2023

★★★★★ 5/5

Trustpilot

Great property management team

My family and I have several properties rented out by Dexters for a number of years now. I also have properties with different management agents and can honestly say they have been one of the best. Special thanks to Natasha Benedik for all she has done for me over the years, and the rest of her team including Lydia Beesley, Rachel Sapurco and John Miller - very proactive in getting new tenants in, quick to reply to emails and help sort out flat maintenance. All in all, a great property management team and highly recommend them.

Tonia · 8 November 2023

★★★★★ 5/5

Trustpilot

Christian is a real problem solver

Christian is a real problem solver, sorts things out with minimum hassle - much better than previous companies.I recommend Dexters 100%

Andy · 15 September 2026

★★★★★ 5/5

Trustpilot

Dexters - Chris McCandlish - Outstanding Property Manager

We live in Australia and Dexters have been our managing agents since 1999. Our principal contact in the firm changed to Chris McCandlish, the Head of Property Management and I have nothing but praise for his work on our behalf. So much so in fact that, only half jokingly, I told him that if he ever fancied a move 'down under', I'd definitely employ him. He's frank in his advice, active in finding the right solutions for you and rigorous in execution. Given the distance between us and the limitations imposed by the time difference, communication is all important. Chris has again set a very high bar, he's even called me a couple of times when its either been very early or very late in the UK. In summary, I can't recall a better property manager that I've dealt with, here or in the UK, in over 24 years. Chris is outstanding and I unreservedly recommend his services. If he ever left Dexter's I'd go with him.

David · 4 November 2023

★★★★★ 5/5

Trustpilot

My experience with Dexters has been…

My experience with Dexters has been great. Since I moved in to a property, whenever I have a maintenance issue, Donalina Gargrupe/Property Manager is absolutely lovely and helpful. Most recently I had a boiler issue and Dona has been very helpful and diligent, since she got my first e-mail reporting the issue. She e-mailed and called me many times to keep me updated and kept in contact with the vendor until it was all sorted. So, a BIG thank you!

Ana · 3 November 2023