Trusted Agent profile · Hammersmith and Fulham

Dexters Hammersmith reviews in Hammersmith and Fulham

4.4

★★★★★ Great

2,391 reviews across 2 platforms

164 King Street, Hammersmith, London, W6 0QU, Hammersmith and Fulham, W6 0QU

Dexters's office in Hammersmith and Fulham, at 164 King Street, is rated 4.4 out of 5 across 2,391 reviews on two platforms, including 341 Google reviews rated 4.9.

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4.9 / 5

341

Reviews on Google

This office

Trustpilot logo

2,050

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Recently left a dexters managed…

Recently left a dexters managed property in Peckham. Dealt closely with Natalie from the Peckham branch - Natalie was really easy to work with and managed to sort our issues out promptly and kept us informed throughout.

Josh · 19 October 2023

Agent replied · 23 October 2024

Dear Josh, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

So happy with the customer service. Manny responded quickly to queries and went above and beyond to make sure everything was handled smoothly.

Bmunii · 3 October 2026

5/5

Google

Dexters have been amazing, I bought a house through Olly, he was great from start all the way through to completion. Highly recommend.

Richard · 3 October 2026

5/5

Trustpilot

Myra is excellent and very personable

Myra is excellent and very personable. I need confidence that my property is looked after and any issues dealt with swiftly so no issues to report to date so I recommend Myra and her team.

Customer · 4 December 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave a lovely review regarding Myra. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

The sales side of Dexters is 5 star plus, in my point of view.

As a Landlord whose property Dexters has managed for many years, I am on the whole satisfied. The sales side of Dexters is 5 star plus, in my point of view. Zahra, who I deal with, is early on the case at the end of each tenancy and works flat out to find the best tenant for me. She gives very good advice but also listens to my requirements as a client. What lets Dexters down a little, for me, is its property management team. They operate a sort of pool system, which gives me the feeling that no one is taking personal responsibility. Often when I call the office I find I directed to someone new who I have not spoken to before. Quite often important pieces of information have been left off my file by the previous colleague. In addition, some of the staff seem inexperienced in the maintenance issues which they are handling. It would be good if I was kept updated on who my personal contact was at any point in time.

R · 6 February 2024

Agent replied · 23 October 2024

Dear R Ward, Thank you for your feedback. Reviews are really important to us and your feedback helps us ensure we are delivering the best service in the future. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Lily was my contact from Dexters while…

Lily was my contact from Dexters while I was a tenant in one of their flats - she was always available to answer my calls - and very easy to get on with. Thank you.

Dan · 30 November 2023

Agent replied · 23 October 2024

Dear Dan, Thank you for taking the time to leave a wonderful 5* Google review. Lily will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Connor Rowan at Dexters Property…

Connor Rowan at Dexters Property Management is a reliable and professional property manager who is always responsive to our needs and goes above and beyond to ensure that we are happy and comfortable in our rental property.

Kalman · 12 October 2023

Agent replied · 23 October 2024

Dear Kalman, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent service. Charlotte and Carla were heavily involved in getting the sale through. Frequent calls from them to the seller, their solicitor, buyer, buyers solicitor and above all chasing even the Management Company to provide information etc!! Unbelievable! EXTREMELY PROFESSIONAL!! Great job and wish you good luck and a BIG THANK YOU ALL!!!PositiveResponsiveness, Quality, Professionalism, Value

Gilbert · 25 October 2021

Agent replied · 24 October 2024

Dear Gilbert, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Gina was an absolute delight to work with in finding our new flat. Helpful, communicative and supported us in flexing the start date of our tenancy I think we had a really honest and transparent process. We would recommend Gina and Dexters, Hammersmith as reliable and supporting agent for finding your next home. Michael & LauraPositiveProfessionalism

Michael · 25 October 2021

Agent replied · 24 October 2024

Dear Michael, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Trustpilot

Myra Mettam is and was my first contact…

Myra Mettam is and was my first contact with Dexters her professional approach and her problem solving is second to none. I can highly recommend this person to manage your properties they are in safe hands

Jane · 1 November 2023

Agent replied · 23 October 2024

Dear Jane, Thank you for taking the time to leave a lovely review regarding Myra. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Joseph was an absolute pleasure to work…

Joseph was an absolute pleasure to work with very knowledgeable and professional. He understood what I was looking for and got it done. Great Job!!!

Savvas · 16 June 2024

Agent replied · 23 October 2024

Dear Savvas, Thank you for taking the time to leave a lovely review regarding Joseph. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

I’ve had a fantastic experience with…

I’ve had a fantastic experience with Dexters due to Jada Palmer, my agent. She’s gone above and beyond to be both responsive and to fix any issues I’ve faced in my new flat since I’ve recently moved in January. I’m so, so grateful to have such a good agent, especially since I’ve had a terrible experience in the past with my previous letting agency. I would definitely recommend Dexters and especially ask for Jada!

Asma · 28 May 2024

Agent replied · 23 October 2024

Dear Asma, Thank you for taking the time to leave a wonderful 5* review. Jada will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Really professional and timely…

Really professional and timely responses from them especially Danilo Shabudin. I have had a few requests over past few days that Dan professionally handled. Highly recommend

Shehroz · 27 May 2024

Agent replied · 23 October 2024

Dear Shehroz, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters - St. John’s Wood - Patrick Downham

Had a very positive experience working with Patrick at the St. John’s Wood Dexters office. I had very limited time to find a flat before starting my grad school program and Patrick went above and beyond to ensure that it happened. I love my current flat and most definitely will return to Dexters in the future.

Anne · 28 September 2021

Agent replied · 23 October 2024

Dear Anne, It’s great to hear that you have had a brilliant experience with Patrick in our St Johns Wood office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Dexters, do not lose this gem

Rented for almost 1.5 years, had to move due to change in jobs: we have had an excellent experience from start to finish with Dexters.

Gokay · 16 September 2026

5/5

Google

Me and my bf had a great experience with Dexters, Daniella is amazing, she helped us a lot during our paper work and moving in procedures, she was always available and ready to help, everything went perfectly without issues. Very professional, kind, and helpful! She deserve 5 stars!

Arianna · 25 October 2022

Agent replied · 24 October 2024

Dear Arianna, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

On a process of renting a one bedroom…

On a process of renting a one bedroom flat, managed to book a viewing on the same day, thank you to Jaden support and flexibility. My offer has been accepted on the next day, All the paperwork is now in place and his manager Liz is keeping me updated with the approvals progress. Fingers crossed 🤞

Angelica · 24 September 2021

Agent replied · 23 October 2024

Dear Angelica, Thank you for the Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Trustpilot

Excellent service

Excellent service, made the process easy and straightforward.The team are very knowledgeable and helpful. Really friendly and reliable. When picking up keys they even called and booked up a cab for me, Nina was extremely helpful. 100% recommend!Thank you.

Consumer · 4 August 2023

Agent replied · 23 October 2024

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Nasra Said leaving her post as my property manager

I was very sorry to hear that my property manager with Dexters, Nasra Said, will be moving to another department. She has spoiled me with her efficiency and her dedication to her job and she will be difficult to replace. Always caring, always listening, doing her best to keep her clients happy.I wish her the best of luck in her future post and I will miss her.

Frosso · 18 September 2024

Agent replied · 23 October 2024

Dear Frosso, We really appreciate you taking the time to leave such lovely comments about Nasra, They will be so pleased to read your 4* review. Please do not hesitate to contact the team in the future. Kind regards, Asma

5/5

Google

Great experience! A special thanks to Avni and Sian, they both have been super helpful and accommodating throughout the whole purchase process. Would highly recommend! Thanks a lot for all your help :)

Alfonso · 29 December 2023

Agent replied · 24 October 2024

Dear Alfonso, Thank you for your kind comments regarding Avni and Sian and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Archive and Ryan were very professional…

Archive and Ryan were very professional in keeping us informed of properties appropriate for us.

Sasha · 18 November 2024

Agent replied · 24 December 2024

Dear Sasha, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Trustpilot

Great to work with you guys.Remi…

Great to work with you guys.Remi daniels helped me alot…

Imran · 19 May 2026

Agent replied · 25 May 2026

Dear Imran, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Trustpilot

Alistair Maclean was excellent in…

Alistair Maclean was excellent in progressing from his end of the sale chain and was a pleasure to work with. He has a great manner and is a highly effective sales progressor keeping me updated all along the way until completion. Thanks for all your help.

Stuart · 21 December 2022

Agent replied · 23 October 2024

Dear Stuart,We really appreciate you taking the time to leave such lovely comments about Alistair. They will be so pleased to read your 5 star review. Please do not hesitate to contact the XXX team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The agent Myles made the process very straight forward. He was always helpful and accommodating. Prob. the best agency I’ve dealt with.

Martin · 26 July 2024

Agent replied · 24 October 2024

Dear Martin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

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