Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
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5/5
TrustpilotGreat service from Jada
After some back and forth with my previous landlord, the property manager Jada Palmer entirely sorted the issue, she liaised with the landlord after the difficulty I was having. She was quick, efficient and had great all round service, canβt thank her enough for the attentiveness she showed to get this issue resolved.
Nn Β· 13 December 2023
Agent replied Β· 26 December 2024
Dear Nn, Thank you for taking the time to leave a lovely review regarding Jada. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotCass and his team are exceptional
Cass and his team are exceptional! They go above and beyond for their clients! Very flexible to answer your questions at any time through email or WhatsApp
Ali Β· 16 September 2021
Agent replied Β· 26 December 2024
Dear Ali, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
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5/5
TrustpilotSagar P gives 5 stars service
Sagar P. Is on the maintenance team of Dexters. When we had a problem with the boiler he not only was reassuring, and emphatic, he was quick to fix the issue whilst providing great customer service! He was a star and took great care of us! Since we moved to the property Dexters manage, it has been an incredible experience!
Carolina Β· 6 June 2023
Agent replied Β· 26 December 2024
Dear Carolina, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldnβt have been any better and Sagar will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleGreat experience of buying a property via Dexters Fulham Office. Tadas was extremely professional, responsive and facilitated a prompt and seamless exchange of contracts and completion. Highly recommendedPositiveResponsiveness, Quality, Professionalism
Marin Β· 11 January 2021
Agent replied Β· 10 January 2025
Dear Marin, Thank you for taking the time in providing such lovely comments about Tadas in our Fulham office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
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5/5
Trustpilot5 star service
Great service from Rob C and Dexters Lettings Management team. They have managed my property for 5 years and itβs very reassuring to know that everything is efficiently handled. Importantly for me, they are totally supportive should there be any problems. They appear to be happy to take all the stress from my shoulders!
DIANE Β· 9 November 2023
Agent replied Β· 26 December 2024
Dear Diane, Thank you for taking the time to leave a wonderful 5* Google review. Rob will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotUSE DEXTERS!
Dexters have been incredibly professional and helpful throughout our selling experience. Simon and Tom through to Megan and Verity with Billy and Conor also chipping in their help. They priced our house and made sure they delivered that price and ensured interest was maintained to make sure buyers were interested in these turbulent times. A pleasure to deal.
Sally Β· 27 July 2023
Agent replied Β· 26 December 2024
Dear Sally, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleWe bought our flat in Sands End through Dexters, Fulham Branch. What a team, Liz and Avni did a fantastic job keeping us up-to-date (even though we lived abroad) and prompted us, as and when necessary. We had nightmare solicitors, whom they also poked to keep the process alive. Without their friendly, able, and professional support, we wouldnβt be where we are today - settling-in π₯³
Jan Β· 11 November 2022
Agent replied Β· 10 November 2024
Dear Jan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Liz and Anvi, and we wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotJessica is very helpful and alwaysβ¦
Jessica is very helpful and always reponsive
Candas Β· 9 October 2023
Agent replied Β· 26 December 2024
Dear Candas, Thank you for taking the time to leave a lovely review regarding Jessica. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotEfficient and Helpful service
George Caldera represented the sale of our property and was very helpful, informative, and efficient throughout the whole process. You could always get hold of him on the phone and if he wasn't available, he always called back. Dexters were very professional and I would recommen their services.
Mrs Β· 14 March 2024
Agent replied Β· 26 December 2024
Dear Mrs Raynor, Thank you for taking the time to leave a lovely review regarding George. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotDonalina and Ellis
Donalina and Ellis in the property management and maintenance teams have been looking after us since we moved in and have been really responsive in resolving all of our snagging issues. It makes me feel confident that I will be looked after should anything go wrong with the house in the future. Thanks team!
Gareth Β· 1 November 2023
Agent replied Β· 26 December 2024
Dear Gareth, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldnβt have been any better and the team will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleExcellent services.Very efficient services by Eden and Jalal .They work quickly and found the best top offers for letting in a very short time .
The flat was rented in a weekβs time .
Many Thanks
Alicia Β· 12 October 2024
Agent replied Β· 10 November 2024
Dear Alicia, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
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5/5
TrustpilotDexters have managed 2 properties forβ¦
Dexters have managed 2 properties for us for over 10 years and we have nothing but praise for the service. Their individual managers have all proved to be helpful and professional and we are pleased to recommend them highly.
CM Β· 23 August 2024
Agent replied Β· 26 December 2024
Dear CM, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotHighly recommend!
Decided to go against my doubt for estate agents and called Dexters to see if they could arrange a viewing for me. I can highly recommend Dexters, especially the very helpful staff member (Tyler Dennis) who was very proactive and helpful in catering to my property preferences. I appreciated the level of honesty and his easygoing approach in dealing with what is now a "crazy" property market.
Anton Β· 1 September 2022
Agent replied Β· 26 December 2024
Dear Anton, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
GoogleI've been very impressed with Dexters Fulham during my tenancy at a property managed by them, specifically our property manager, Christian who always responded promptly, was extremely helpful, always professional and a pleasure to deal with. I would not hesitate to recommend Dexters or use them in the future after the service received.
Sapna Β· 11 November 2023
Agent replied Β· 10 November 2024
Dear Sapna, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotWonderful experience
Dexters have been so flexible and understanding - we recently moved to the UK from North America and theyβve gone above and beyond to help us with everything. The Notting Hill property manager Chris McCandlish is especially wonderful, even coming by the flat after hours to help us out with an issue themselves.
Emily Β· 10 November 2023
Agent replied Β· 26 December 2024
Dear Emily, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotSean was very helpful in assisting meβ¦
Sean was very helpful in assisting me with getting me set up with all that was required in moving to my new flat.
Jarrod Β· 23 February 2022
Agent replied Β· 26 December 2024
Dear Jarrod, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotReceived really proactive support fromβ¦
Received really proactive support from Christian Pengelly, who saved me a huge cost for gas consumption. I didn't know about the over billing and was about to pay. Christian contacted me and warned the potential over billing, what I should do, and supported all comms with the gas supplier. Incredible, thanks a lot!!
εΎη’ε°ι·θ°· Β· 7 November 2023
Agent replied Β· 26 December 2024
Dear εΎη’ε°ι·θ°·, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotI am a current tenant of Dexters andβ¦
I am a current tenant of Dexters and are looked after by Nasra, Paul and their team.They are always on hand to assist when I need them to and very friendly. If you are a landlord you can be confident in your tenants being looked after by a professional and hard working team.Thanks guys!
Joe Β· 12 October 2023
Agent replied Β· 26 December 2024
Dear Joe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotDexters, tenancy management
Every time I have spoken to Phoebe at Dexters she has been so helpful and given me lots of advice in regard to my questions. She has a lovely, friendly approach while also being professional and nothing seems to be too much trouble. Thank you
Jane Β· 25 April 2024
Agent replied Β· 26 December 2024
Dear Jane, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
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5/5
TrustpilotRia Huxley
I have had the pleasure of having Ria as my contact at Dexters for the last 2 years. As a landlord is vital to have a good contact and I have always found Ria to be excellent in her communication and attention to detail
Philippa Β· 13 May 2024
Agent replied Β· 26 December 2024
Dear Philippa, Thank you for taking the time to leave a lovely review regarding Ria. Kind regards, Asma, Customer Relations Team
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4/5
TrustpilotGood customer service
I have recently reported a couple of issues and the property managers have responded quickly and sorted them out within a reasonable time. Staff working in the property management team and the contractors have been so far helpful, professional and friendly. One suggestion for improvemenr: having a dedicated phone line or chat, or access to an online form to report non-emergency issues.
Laura Β· 19 February 2023
Agent replied Β· 26 December 2024
Dear Laura, Itβs great to hear that you have had a brilliant experience with our office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotGreat experience
They had various options best suited for our needs. Experience was very good and they handled the process very well.
Vatsal Β· 30 June 2022
Agent replied Β· 26 December 2024
Dear Vatsal, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotGreat service from start to finish
Great service from start to finish. I dealt with Esta she was fantastic and always on top of things
Louise Β· 11 August 2022
Agent replied Β· 26 December 2024
Dear Louise, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
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5/5
TrustpilotThank you
Donalina is always very responsive and takes action whenever we need her. Thank you
Candas Β· 14 February 2023
Agent replied Β· 26 December 2024
Dear Candas, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.