Trusted Agent profile · Hammersmith and Fulham

Dexters Fulham reviews in Hammersmith and Fulham

4.4

★★★★★ Great

2,289 reviews across 2 platforms

569 Fulham Road, Fulham, SW6 1ES, Hammersmith and Fulham, SW6 1ES

Dexters's office in Hammersmith and Fulham, at 569 Fulham Road, is rated 4.4 out of 5 across 2,289 reviews on two platforms, including 327 Google reviews rated 4.7.

Google logo

4.7 / 5

327

Reviews on Google

This office

Trustpilot logo

1,962

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Fulham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.

What do you need help with?

Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

5/5

Google

Liz has been very helpful through our property search process, she understands our needs and reaches out frequently to provide property information. As we are working on the transaction, she has been also diligently following up with different parties, always quick in responsive and efficient. I’ve been seeing so many agents in Fulham in the past few months and Dexters definitely stands out among them.PositiveResponsiveness, Quality, Professionalism

Meilin · 11 November 2021

Agent replied · 10 November 2024

Dear Meilin. We are pleased to read you received a five star service from Liz in our Fulham office. We hope that we can assist you again in the future. Kind regards Lesley Alford Customer Relations Team

5/5

Trustpilot

Nasra is great!

Nasra was one of the best and most efficient people I have ever dealt with in property! She made me feel seen and heard, nothing was too big of an askI have no doubt Dexters will always be on hand to help me if I need

Nicola · 4 December 2023

Agent replied · 26 December 2024

Dear Nicola, Thank you for taking the time to leave a lovely review regarding Nasra. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I am working with Olivia from the…

I am working with Olivia from the Brentford office and it’s the first time I feel like the property is in truly good hands. She’s very responsive, attentive and empathetic. Long may she continue managing my property.

Jon · 15 September 2026

3/5

Trustpilot

Issues with marketing letters

EDIT: I have received a swift resolution to the below issue and so I have amended my review accordingly. Since reaching out to Dexters (which was lovely and helpful) I have since been bombarded by sales post. I asked to be removed from the list and yet the letters keep coming. It's roughly one a fortnight. The latest letter contains inaccurate information about my property being for sale which it is not, with an agent I've never spoken to and at a price its never been listed at. Having already tried to speak directly to them, I'm now feeling ignored and frustrated that I keep having my time wasted.

Nicola · 30 August 2024

Agent replied · 26 December 2024

Dear Nicola, I am sorry to read your 1* review comments. I understand that our Area Director has already been in touch to discuss this further with you. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Overcoming a challenging Tenancy

After experiencing some challenges with a tenant, Joe and his team at Dexters were extremely supportive in navigating the best way forward. Offering professional and friendly advice. They were able to adapt quickly in finding a solution and have responded to my many questions very swiftly.

Joanna · 28 November 2023

Agent replied · 26 December 2024

Dear Joanna, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Terrible experience

The house was handed over to us in disastrous conditions regarding dirt, garbage left by the previous tenants that was never taken away, humidity on the walls, and a bad smell. After several emails completely ignored by the agency, we had to spend our own money to restore the premises to a livable condition (additional professional cleaning and purchase of a dehumidifier).During the rental period, we suffered a water leak that flooded the house. Dexter left us in these conditions for almost a month because, according to them, it was not their responsibility. When we left the house 2 months before the end of the contract out of desperation, the agency, at the end of the rental period, asked to withhold a huge amount from the deposit, accusing us of leaving the house dirty and damaged. Despite the physical and moral damages we suffered, we still cleaned the house before leaving. In conclusion, I highly recommend staying away from such people who, in addition to being unprofessional, unavailable when it comes to their responsibilities, and greedy, only care about the customer when they have to sell, abandoning them immediately after to face problems alone and only making themselves heard to collect payments.

Domizia · 27 August 2024

Agent replied · 26 December 2024

Dear Domizia, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Shayan Waziri made my experince a 5*…

Shayan Waziri made my experince a 5* experience, he has helped me with my inquiries and he is extremely professional and helpful. Shayan is a big credit to the company and because of this experience, I am very satisfied with the service and will continue working with Dexters as a tenant.

Mr · 19 July 2023

Agent replied · 26 December 2024

Dear Mr Taha, It’s great to hear that you have had a brilliant experience with Shayan. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Selling and buying

They kept us up to date with everything on hand to help with any problems.Alistair and Kate made our move go very smoothly and hassle free,Yes we would recommend them to any.

Robert · 24 August 2024

Agent replied · 26 December 2024

Dear Robert, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Incompetence writ large

We were recommended to use an agent that had been taken over by Dexter's. Since engaging Dexter's Finchely to let our property we have had numerous issues namely; 35% of monthly payments have been incorrect, over charges on agreed management fees and unauthorized letting board.On every occasion it has taken us to highlight the errors before they were rectified despite repeated (hollow) assurances that the Company highly values it's relationships. Avoid these cowboys at all costs.

Tony · 25 October 2024

Agent replied · 26 December 2024

Dear Tony, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations.

5/5

Google

We were very happy with our service from Dexters and would highly recommend. Max our agent was extremely helpful, responded quickly when we needed guidance. He made the moving process seamless and quick.

Frank · 17 February 2026

Agent replied · 17 April 2026

Dear Frank, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Full manged letting service

We have used Dexters for many years for a fully managed letting service and have never had any problems with there service

Mr · 15 May 2026

Agent replied · 25 May 2026

Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Dexters agents have been helpful in sorting all the issues when I moved into new flat. Craig Coles has been my my agent and he has been very responsive in handling all issues and sorting them in timely and most hassle free manner possible. Craig always responds to emails and calls back if you leave a message. He has understanding of various teething issues tenant can face and is ready to get them sorted.

Vishrut · 12 November 2019

Agent replied · 10 November 2024

Dear Vishrut, I am writing to say thank you for your kind comments about the service you received from our Fulham Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

Kirlon Sanchez

We have been dealing with a mould issue in our flat, the extent of which was actually discovered by Kirlon Sanchez during a property inspection. He immediately told me how he planned to fix it and actioned it immediately. Within 48 hours, the mould had been deeply cleaned and we had a new dehumidifier as well as a booking made for a further company to come and investigate.

Hannah · 21 January 2026

5/5

Trustpilot

5/5 Service

In my opinion, i am surprised on how amazing coming to dexters truly was. The staff are top notch. Khadija and her team, city and east team 3 are recommended by me massively. The work they put in to solve my problems are of high status.

Musa · 15 November 2023

Agent replied · 26 December 2024

Dear Musa, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Responsive experience for renters

Dominic has been very responsive in managing my experience in a new flat. Very proactive in communicating with the landlord and getting issues resolved as quickly as possible. Thanks very much!

JF · 2 September 2024

Agent replied · 26 December 2024

Dear JF, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

The whole team in Dexter is super…

The whole team in Dexter is super helpful and always very attentive to our needs. Daragh, in a particular moment of challenge, was very thoughtful and thorough. Thank you so much for taking care of us!

Carlotta · 5 June 2024

Agent replied · 26 December 2024

Dear Carlotta, Thank you for taking the time to leave a wonderful 5* review. Daragh will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Google

Super lovely & speedy experience with Maddie! She was mega responsive and on it with completing everything. Very happy with the service we have been provided! :)

Patricia · 3 April 2026

Agent replied · 17 April 2026

Dear Patricia, Thank you for your kind comments regarding Maddie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

I had the most fantastic experience with Ria Verma. She was so attentive in understanding what I was looking for, which reflected in properties she found for me. She didn’t waste any of my time in showing properties that didn’t fit my requirements and the flat we did look at together was exactly what I was after, in fact more than I asked for! Truly she made the flat hunting experience SO easy and seamless and helped me land my dream flat in the same day of viewing, while helping me stay within my budget and comfort zone but still winning it and staying competitive. I will absolutely look to work with her again if I ever leave this dreamy new flat she found me. Thank you SO much, I cannot recommend her enough.

Meagan · 13 August 2024

Agent replied · 10 November 2024

Dear Meagan, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

George Calderara manager of the Hendon…

George Calderara manager of the Hendon agency and Daniel Grossman were supper efficient in makin the sale process progress so quickly. Our offer was made on the 6th November and we exchanged on the 19th December. Thank you to the team. We are delighted

Joe · 21 December 2023

Agent replied · 26 December 2024

Dear Joe, Thank you for taking the time to leave a wonderful 5* review. George and Daniel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Joe has been very friendly and has…

Joe has been very friendly and has great knowledge of the rental sector in our area. He is approachable and very positive, efficient and effective. He communicates well and keeps us informed at all stages . We could thoroughly recommend Joe for all rental needs.

Laura · 28 November 2023

Agent replied · 26 December 2024

Dear Laura, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters North Property Management Team…

Dexters North Property Management Team are great and have sorted out any issues for me within a reasonable amount of time of me moving in.Petros Giorganios has been extremely helpful and polite and I would definitely recommend him to anyone that wish to uses Dexters Property Management.

Rekha · 11 October 2023

Agent replied · 26 December 2024

Dear Rekha, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Zen in Battersea

I would like to commend Zen Sinclair at the Battersea office for the excellent service she provided to us in securing an apartment in Theatre street. She was efficient, quick to respond and very attentive and her assistance since we moved in has been huge. Thanks Zen!

Rosie2009 · 11 October 2023

Agent replied · 26 December 2024

Dear Rosie, It’s great to hear that you have had a brilliant experience with our Battersea office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had the pleasure of having Jemima as my estate agent. She was incredibly professional, friendly and chatty. She was able to answer any questions I had with ease. I really enjoyed my viewings with her.

J · 17 January 2026

Agent replied · 17 April 2026

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Alistair Maclean was superb

Alistair Maclean was superb - he ensured we were fully informed throughout the house purchase process and kept us up to date with every piece of information during a complex scenario and answered all queries promptly - Kudos to him and our thanks ! Simon

Simon · 27 November 2023

Agent replied · 26 December 2024

Dear Simon, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters Fulham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent