Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAn excellent service selling my flat
An excellent service selling my flat . Two highly professional , sensible and focussed individuals , Jonathan and Jon who set the right price , presented the property very well and were tenacious and helpful right to the end to see the transaction through .
Stuart · 15 September 2023
Agent replied · 25 October 2024
Hi Stuart, congratulations on the sale of your flat! We're delighted to hear Jonathan and Jon were on hand to help throughout the process. Should you need any help in the future, we're here to help. Best wishes!
★★★★★ 5/5
TrustpilotExcellent service.
Excellent and timely help from property manager, Xiaoyi Fan, during my recent move. I really appreciate it. Julian Skinner
Julian · 13 January 2025
Agent replied · 6 February 2025
Hi Julian, thank you for taking the time to leave some positive feedback. We appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotThank you ‘Team Chestertons’
Chesterton’s are a well-rounded professional company offering exceptional service. Amanda Goodman, our tenancy renewal consultant, has negotiated three new rent extensions to date by providing quick and professionally qualified advice
SF · 25 July 2024
Agent replied · 25 October 2024
Hi SF, thank you for your review and compliments for Amanda. We're happy to hear she navigated multiple rent extensions for you and kept you informed along the way. If you need anything else, please let us know.
★★★★★ 5/5
TrustpilotRod went the extra mile in enabling the…
Rod went the extra mile in enabling the sale of my flat in a tight timeframe
Business · 27 July 2021
Agent replied · 25 October 2024
Thank you for the five star review
★★★★★ 5/5
TrustpilotFinding Tenants
Finding new tenants for my property was the task I set Chestertons and they did an excellent job. Josh Burfitt brought the negotiations to a conclusion along with the team and Gary Noone. They kept me in the picture all the time and carried out the process very satisfactorily. Highly recommended.
Jon · 16 March 2023
Agent replied · 25 October 2024
Hi Jon,Thank you for taking the time to leave this review. It's fantastic to hear how our team were able to provide an efficient service!
★★★★★ 5/5
TrustpilotExcellent process from Cormac
Excellent purchase process led by Cormac in the Battersea office, always very punctual with communications and was very appreciative of the timeframes needed, very smooth purchase in the end, thank you!
Chris · 2 July 2024
Agent replied · 25 October 2024
Hi Chris, thank you for taking the time to leave a review for Cormac. We're thrilled to hear that the purchase process went smoothly. Wishing you all the best!
★★★★★ 5/5
TrustpilotOutstanding property manager, Sarah is a real gem
We recently moved house to a new property which is managed by Chestertons, and our property manager is Sarah Doyle.
Peter · 20 December 2025
★★★★★ 5/5
TrustpilotGreat
Tamara has been so helpful and quick at getting back to us throughout the process!
Josie · 14 September 2021
Agent replied · 25 October 2024
Thank you for leaving such a great review for Tamara!
★★★★★ 5/5
TrustpilotViewing with Oliver
Had an amazing viewing with a gentlemen called Oliver, where he was very insightful and answered all the questions with detail that I had about the property. Thank you so much!
Marvelbase · 28 June 2024
Agent replied · 25 October 2024
Good afternoon,Thank you for taking the time to write great review and sharing your experience with Oliver. We are so glad he answered all your questions.We appreciate your support and should you require any further assistance, we will be happy to help.Best WishesChestertons
★★★★★ 5/5
TrustpilotWe have been using JP Homes since 2012…
We have been using JP Homes since 2012 to rent out a flat. The service we received has always been great and most importantly they have always found reliable tenants quickly. Suzan and Marcus have been great this time round. Thank you!
Richard · 14 November 2023
Agent replied · 6 February 2025
Dear Richard,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Thank you for your continued support. Wishing you all the best for the future.
★★★★★ 5/5
TrustpilotOur experience with Sebastian Walters…
Our experience with Sebastian Walters was great he was so helpful and ambitious with us
Linda · 4 September 2021
Agent replied · 25 October 2024
Thank you for the five star review!
★★★★★ 5/5
TrustpilotMy experience with Chestertons has been…
My experience with Chestertons has been great so far. Katherine Ma has been really helpful and effective helped me getting an ideal apartment for a great price. Very good!
Fl · 1 August 2024
Agent replied · 25 October 2024
Thank you for the 5 star review!
★★★★★ 5/5
TrustpilotGreat job
Thanks to Tom Hewitt @ChestertonsSouthKen for all the help, great job.
Miguel · 15 April 2022
Agent replied · 25 October 2024
Thank you for the 5 stars!
★★★★★ 5/5
TrustpilotWonderful experience, very happy clients!
We had a great experience working with Chestertons and were thrilled with all of Madi’s support, timely responses, and advice. We are first time renters in the UK having moved here from the US and Madi helped us through the process and we were able to get our dream flat, the first one we made an offer on at that!
Renee · 22 February 2022
Agent replied · 25 October 2024
Thank you for sharing your experience. We are so pleased to hear this.
★★★★★ 5/5
TrustpilotChestertons South West Lettings - Liam
Liam went out of his way to help me find the flat I really wanted.
Klaus · 19 August 2021
Agent replied · 25 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotMelissa has been great at getting us…
Melissa has been great at getting us good tenants over the years.
Mark · 8 February 2022
Agent replied · 25 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotOutstanding and dedicated property management
Chestertons has consistently provided an outstanding property management service, with fast response to all needs and dilligent handling of all matters related to my property. Can only recommend them!
JDB · 25 July 2024
Agent replied · 25 October 2024
Hi JDB, thank you for sharing your experience with our property Management team. If you need anything else, feel free to get back in touch and we'll be happy to help!
★★★★★ 5/5
TrustpilotSuzan Salih & Thomas Soutar
Really appreciative of assistance provided by Suzan Salih and Thomas Soutar. Made it a smooth process providing detailed and timeous information and responses. Never easy to make lease and tenancy arrangements from another country, so their assistance and helpful attitude in completing was invaluable.
Manley · 12 September 2023
Agent replied · 6 February 2025
Dear Manley,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Suzan and Thomas will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotGreat property manager - Vanessa Newman-Wright
Vanessa Newman-Wright at Chestertons has been our Property Manager over the past year and has done an excellent job in dealing with any issues at the property and keeps us informed and also takes a sensible and commercial approach to all matters which is greatly appreciated.
Robert · 6 March 2025
★★★★★ 5/5
Trustpilotvery pleasant experience with Isaiah Samuels
Very pleasant experience with Isaiah Samuels. He is very professional, pleasant and proactive. He has quickly helped us after our move to the new flat after raising couple of issues in the property. I definitely recommend him.
KM · 19 February 2024
Agent replied · 25 October 2024
Hi,Thank you for the great review. We are delighted Samuels was so professional and proactive. Enjoy your new flat and best wishes.
★★★★★ 5/5
TrustpilotVery pleasant experience
Very pleasant experience! Olivia has been truly fantastic, very reachable, enthusiastic and hands-on.
Coraline · 25 November 2021
Agent replied · 25 October 2024
Thank you for your review!
★★★★★ 1/5
TrustpilotRUDE AGENT
The worst agency ever. 0 ★ if possible. The only agency that would shout at you over the phone, and cut off your conversation while you are trying to talk nicely to them. 0 responsibility for everything and always trying to get away with everything by having a phone call instead of sending an email
Christian · 13 September 2022
Agent replied · 25 October 2024
Dear Christian, we are very concerned by your review and would like to investigate this matter further. We will be sending you a request for contact information, if you could please complete this.Thank you
★★★★★ 5/5
TrustpilotIv had the pleasure of working with…
Iv had the pleasure of working with Juliette on several occasions.She is very organised, dedicated and cares not only about the clients but partner agents.Great collaborative skills.
Dean · 19 August 2024
Agent replied · 25 October 2024
HI Dean, thank you for the kind words and great review. Its great to read how organised and dedicated Juliette was. Should you need anything else, we are always here to help.
★★★★★ 5/5
TrustpilotThank you Leusa!
Leusa secured us our dream property in Pimlico and was extremely helpful, friendly and efficient in both the search and confirmation of our flat. 5* and would definitely recommend to a friend!
Cummins · 21 May 2024
Agent replied · 25 October 2024
HI Isabel,Thank you for writing a great review. Its great to hear how helpful Leusa was and we are so glad you found your dream property.We hope you love your new home and wish you all the best.Chestertons
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
