Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service in finding new tenant.
The Chestertone team member- Charlie Ridge - acted promptly to find me a new. tenant. Excellent service and available whenever I needed to give instructions to him from abroad.
Amjad · 22 February 2022
Agent replied · 22 October 2024
Thank you for sharing your experience with Chestertons!
★★★★★ 5/5
TrustpilotContract renewal
Amanda Goodman and Lavie Kim handled the tenancy renewal smoothly and efficiently. Good communication throughout.
Jonny · 3 March 2025
★★★★★ 5/5
TrustpilotWes Mohamed best agent
Wes Mohamed offered his honest opinion and experience during this search. Would highly recommend him for all my friends.
Rupert · 28 March 2023
Agent replied · 22 October 2024
Hi Rupert, we're happy to hear that Wes assisted you with your recent search. Should you need anything in future, please do not hesitate to get in touch. Wishing you all the best!
★★★★★ 5/5
TrustpilotFantastic services and could not have asked for better
Fantastic services and could not have fished for a better experience as a first time buyer. Always informative and kept me up to date. Super friendly and polite and always smiling.
Michael · 25 October 2021
Agent replied · 22 October 2024
Thank you very much for your feeback Michael. We are so pleased to hear this.
★★★★★ 5/5
TrustpilotChesterton
Marianna does a great job managing the property and no issues.
Matt · 31 October 2023
Agent replied · 22 October 2024
Thanks Matt!
★★★★★ 5/5
TrustpilotNiema Latif
I have been dealing with Niema Latif and have found her to be extremely helpful and efficient and would not hestitate to recommend her.
Susan · 27 September 2022
Agent replied · 22 October 2024
Thank you very much for the review
★★★★★ 4/5
TrustpilotNo problems at all
Quick, efficient, friendly!
W · 15 April 2024
Agent replied · 22 October 2024
Hi there, thanks for your positive review. Please feel free to reach out if you need any further assistance. Best wishes!
★★★★★ 5/5
TrustpilotNorma had been very helpful and…
Norma had been very helpful and efficient. Service experience was very good.
Amanda · 28 September 2023
Agent replied · 22 October 2024
Thanks for your kind words Amanda! We'll make sure to let Norma know and should you need anything else, please do get in touch. Best wishes!
★★★★★ 1/5
TrustpilotCompletely Unprofessional!
I had one experience with this Barnes based estate agency and would never employ their services and have also told them so.The information that they supplied me with was not only incorrect but a complete lie.Unfortunately for them I’ve been in the business of buying and selling houses for several decades and know the procedure and law inside out!I would recommend that anyone reading this takes note of what I’ve written.
Tiger · 4 June 2019
★★★★★ 5/5
TrustpilotChestertons South West Lettings, Tamara Price
We have had an amazing experience with Tamara! She has always been very prompt, called back on the same day and answered all our queries making the renting process much smoother!
Olivia · 31 August 2021
Agent replied · 22 October 2024
It is excellent to read such positive feedback!Thank you for the five star review.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, I have been renting through them for over 2 years in Fulham.
Elisabetta · 26 July 2023
Agent replied · 22 October 2024
Hi Elisabetta, we're so happy to hear you've been renting through us for the past two years - Fulham is an amazing part of London! Should you ever need anything from us, please do not hesitate to reach out to our local branch. Best wishes!
★★★★★ 5/5
TrustpilotVery efficient renewal of tenancy
Very efficient renewal of tenancy. Very good service from Sharntell & Liliya. Thank you both!
Jemnelson · 17 February 2025
★★★★★ 5/5
TrustpilotGreat experience
We have recently rented a property through Chestertons and I really recommend this agency. Everything worked perfectly and our agent, Ed in South West Chestertons Lettings, was really helpful and professional!
Erica · 19 August 2021
Agent replied · 22 October 2024
Thank you for posting a review.
★★★★★ 5/5
TrustpilotMelissa at Chestertons was excellent…
Melissa at Chestertons was excellent with us and made the whole process easy. We are very grateful for her help, she was easily contactable, and kept us updated throughout the process.
Katie · 18 August 2021
Agent replied · 22 October 2024
Please do not hesitate to get in touch if we can be of any assistance in the future!Thank you for the review.
★★★★★ 5/5
TrustpilotExcellent
Excellent. From the beginning through to moving into our short-term let the team at Chestertons have been on-point, communicated thoroughly and with exceptional clarity.
Scott · 15 August 2022
Agent replied · 22 October 2024
Thank you for your review Scott!
★★★★★ 1/5
TrustpilotVery bad experience to rent a flat at…
Very bad experience to rent a flat at Fulham through an agent called Madi. She has 0 response to me,the tenant for the problem with the flat!
Leung · 28 March 2022
Agent replied · 22 October 2024
Thank you for getting in touch Leung. We are sorry to hear you are not satisfied with the service received.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.
★★★★★ 5/5
TrustpilotShakil Khan
Shakil KhanGood communication skills and quick response to your questions.
Negar · 26 October 2023
Agent replied · 22 October 2024
Thank you for your review Negar, Shakil will be delighted to see this!
★★★★★ 1/5
GoogleIn short: No tenant should ever have to go through this, and I am now pursuing legal action against them. … More
YA · 6 November 2024
★★★★★ 5/5
TrustpilotGreat service
They were great throughout the whole process. Quick to respond and sent reminders on documents that were required. They're electronic docu sign feature was also convenient.
Kwetu · 5 May 2022
Agent replied · 22 October 2024
Thank you Kwetu for sharing your experience!
★★★★★ 5/5
TrustpilotAmanda Goodman has a very quick…
Amanda Goodman has a very quick response. Even though she had a day off.
Cheyan · 24 February 2025
★★★★★ 5/5
TrustpilotChestertons Battersea provided us with…
Chestertons Battersea provided us with an excellent service, they always let our property for a great rent with a minimal vacant period. It’s always a smooth process, including the management of the property.
Kathy · 29 January 2021
Agent replied · 22 October 2024
Thank you so much for leaving a review of our Battersea branch, we've passed this on to Gary and the team. Have a great day!
★★★★★ 1/5
TrustpilotWorst estate agents ever used
I am writing this review after a surrender of tenancy through Chestertons estate agents.
Francesca · 21 February 2025
★★★★★ 5/5
TrustpilotGreat service
I’ve just moved country so things aren’t exactly straightforward however Chesterton’s service has been extremely understanding and helpful which has made the process as smooth as possible.
J · 21 February 2022
Agent replied · 22 October 2024
Thank you for sharing your experience!
★★★★★ 5/5
TrustpilotA Entirely Professional Experience
From start of tenancy to end: a thoroughly decent experience.
Floyd · 11 October 2023
Agent replied · 22 October 2024
This is amazing to hear Floyd, thank you for sharing this with us! Please feel free to get in touch in the future if you need assistance. Best wishes!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.