Trusted Agent profile · Hammersmith and Fulham
★★★★★
2,371 reviews across 3 platforms
191 Munster Road, Fulham, SW6 6BY, Hammersmith and Fulham, SW6 6BY
Part of Chestertons, see every office.
Chestertons's office in Hammersmith and Fulham, at 191 Munster Road, is rated 4.5 out of 5 across 2,371 reviews on three platforms, including 58 Google reviews rated 4.5.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
TrustpilotDear wonderful Risida
Dear wonderful Risida, I cannot thank you enough for your kindness, professionalism, and continuous support. You have always handled everything with the utmost care and efficiency, making every step seamless and stress-free for me. Your dedication, patience, and exceptional service truly make a difference, and I sincerely appreciate all your efforts. I am deeply grateful to you, Ms. Risida!
5/5
TrustpilotZelda Carr is a welcome addition to the team
Zelda Carr has brought a welcome level of more professional service to the day to day management of my properties with Chestertons. Her pro active approach gives me confidence that things will just get done. This is good to see.
Hi Ravinder, thank you for taking the time to write a great review and sharing your experience with Zelda. We are so glad Zelda was pro active and was professional giving you confidence. We appreciate the support and should you need anything else, we will be happy to help.
5/5
TrustpilotThank you to Heather and the team
Thank you to Heather and the team at Chestertons who made moving super easy and very grateful for her help and the great service.
Thank you for the 5 stars - so please to hear Heather was able to help make the move a little easier!
5/5
TrustpilotChestertons South West Lettings - Cynthia
Cynthia was great, very professional and helpful through the whole process. She is very personable and makes the stressful process that house hunting is all the easier.
Thank you for sharing!
5/5
TrustpilotQuick and efficient
After contacting the Chestertons management office, Isiah Samuels returned my call. He listened to my query I was then sent the information needed. It was quickly and efficiently sent. What was a very stressful experience was sorted. Thank you so much
Hi Paul, thank you for taking the time to write a great review. We are so glad Isiah quickly and efficiently sent the information you needed and sorted the stressful experience. If you require any further assistance, we will be happy to help.
5/5
TrustpilotMillie Brandon was exceptionss as l in…
Millie Brandon was exceptionss as l in her attention to detail, momentum, honesty and clarity. A wonderful and surprising collaboration.
Thank you for the five stars
5/5
TrustpilotNishaad was a pleasure to deal with!
Nishaad was a pleasure to deal with! His professionalism and friendliness were top tier from the beginning, and his willingness to help never waivered.
Thank you for sharing Ifra!
5/5
TrustpilotThanks for helping me.
I was on the lookout for a two bed room apartment, with a rent within my means. I got in touch with Charlie Carter, who went out of the way in helping me get an apartment of my choice on very reasonable terms and conditions. Thanks to Charlie. I am now wonderfully settled in my new apartment. Philip Lobo
5/5
TrustpilotLeusa was super kind
Leusa was super kind! She was so energetic and had so many details to share.
Hi Kelly, thanks for taking the time to provide this feedback! Leusa is a superstar, so we're not surprised by the energy and assistance you received. Wishing you all the best!
4/5
TrustpilotChestertons: Ryan Briggs
Ryan Briggs has recently taken over managing my son’s flat tenancy. He is very pleasant to deal with, efficient and gets things done. He has made it his job to understand the property he has inherited. So far, so good.
Hi Warwick, thank you for taking the time to leave a review for Ryan. If you need anything else, please do not hesitate to reach out. Best wishes!
5/5
TrustpilotExcellent personalised service
Excellent personalised service which is a considerable feat during a pandemic. They made the process of moving into our rental property as smooth as possible., Special thanks to Melissa.
Thank you for the five star review - we hope you are enjoying your new home.
5/5
TrustpilotExcellent
Chestertons were amazing from the get go. To Jess, Michelle and the team, thank you for the great experience :)
Thank you for sharing!
1/5
TrustpilotDisappointing service start to finish
Disappointing service start to finish, would avoid renting through them at all costs.Maintenance requests were never completed or completed to a poor standard so that they broke again within a few days. Extra rent charges were added and deposit withheld arbitrarily.Some staff were friendly and helpful but others were rude and short.Edit:If Chestertons were as fast to respond to tenant needs as they are to public reviews then they likely wouldn't be rated 90/92 for estate agents.
Hello Jamie, sorry to see that you are disappointed. Could you please provide some more information to us so we can investigate? TrustPilot does not share your email address so I cannot see the details of your complaint. Feel free to email social@chestertons.com or there is an option for you to send us more details through TrustPilot. Thank you
5/5
TrustpilotFinding a 2 bedroom flat in Fulham SW6
My experience was very good ! Agent Madi Doe was always on it, arranged suitable viewings and guided me through the process. Highly recommended !
Thank you for taking the time to leave a review!
5/5
TrustpilotEveryone in the team were very helpful…
Everyone in the team were very helpful and hands on. Thank you Toby and Suzan!
Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
5/5
TrustpilotChestertons South West Lettings, Tamara’
Tamara was really friendly showing us around and super helpful with the application process after we'd put in an offer helping us wherever it was needed.
Your comments have been shared with Tamara who was thrilled to have been able to assist you.All the best.
5/5
TrustpilotRecommending Fiona
I would highly recommend Fiona who, with her expertise and guidance, managed to renegotiate a new lease successfully.
Thank you for taking the time to leave Fiona a review - we hope you continue to be happy in your home
5/5
TrustpilotGreat help from Niema Latif
Great assistance from Niema Latif in facilitating the extension of a lease. Responsive, flexible, clear, and effective. She helped me wade through a barrage of automated messages the timing of which were hard to decipher otherwise.
Hi Eliseo, thank you for the great review and sharing your experience with Niema. We are so glad she was responsive and helpful. Wishing you all the best.
5/5
TrustpilotTamara Price was super helpful and…
Tamara Price was super helpful and understanding throughout the whole process. Really supported us in securing an amazing home!
Thank you for sharing Leo!
5/5
TrustpilotI had very good service from the…
I had very good service from the initial meeting all the way through to completion. We listed the property with Emlyn Rees who gave us good advice, then Alex Renardson managed the sale and was always helpful and professional.
Hi Caznewland, thank you for the great review. We are so glad Alex was always helpful and professional. Should you require any further assistance, we will be happy to help.
5/5
TrustpilotFriendly professional service
Friendly professional service in renewal of my apartment.
Thank you, Christine! We’re thrilled to hear you had a great experience with our team during your apartment renewal. Your feedback means a lot to us, and we look forward to continuing to provide excellent service in the future!
5/5
TrustpilotVery helpful
Niema Latif was very helpful
Hi Robert, we're happy to hear you found us helpful. Feel free to reach out again if you need anything in the future. Best wishes!
5/5
TrustpilotStraightforward and hardworking
Chestertons in Barnes did a great job for us - hardworking and knowledgeable, kept us up to date at all times and always on hand for strategic advice. Chris and Richard stood out and were helpful, sensible and straightforward to deal with.
Hi Julia,Thank you for the great review.We are so glad the team were helpful and straightforward to deal with.Thank you for the support.Best WishesChestertons
5/5
TrustpilotResponsiveness
I cannot rate Shakil highly enough. As far as the Property Managers go he has by far been the best I’ve dealt with, his willingness to solve issues in a timely manner and fantastic communication skills has made my renting period very easy. He has always been very professional and approachable.
Hi Vishal, thank you for your review. Shakil will be delighted to hear this. Wishing you all the best for 2024!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Munster Road Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.
