Trusted Agent profile · Hammersmith and Fulham
★★★★★
2,371 reviews across 3 platforms
191 Munster Road, Fulham, SW6 6BY, Hammersmith and Fulham, SW6 6BY
Part of Chestertons, see every office.
Chestertons's office in Hammersmith and Fulham, at 191 Munster Road, is rated 4.5 out of 5 across 2,371 reviews on three platforms, including 58 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Chestertons Munster Road Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.
Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you Jack
We worked with Jack to rent our property and he was brilliant . He is always there to give advise about the market and is accurate in his evaluations . The first viewing and the deal was done . Thank you so much Jack to you and your team ! Also when ever I call him for any information or evaluation he provides it , a very considered view point
Thank you for sharing Sabina!
5/5
TrustpilotWe used Kew branch-Daniel, Natasha, Lizzy
We used Kew branch. From start to finish, Daniel, Lizzy and Natasha were great. Professional and they sold our flat which had been on market for a long time within two weeks. Common sense approach to marketing and proactive. They also handled our next purchase and helped to chase things through do we met stamp duty saving. Very pleased. We’ve learnt it’s worth paying a bit extra in commission if it gets the job done.
Thank you so much for the five star review. Daniel, Lizzy and Natasha are so pleased you're happy. We hope we can help you again in the future. All the best
5/5
TrustpilotNishaad Ali Marla Chestertons
Recently dealt with Nishaad Ali Marla to rent a home in Victoria. What a wonderful experience from the very initial talk to the final purchase. Nishaad was extremely helpful and was very efficient with everything. All enquiries we had were dealt with promptly and in a professional manner. He made the process of renting much easier than it usually is and took away all the stress. Highly recommend!
Thank you for the wonderful review
5/5
TrustpilotProfessional and Kind
I would like to thank Amanda Goodman and Lavie Kim for their excellent support throughout the tenancy renewal process. They are professional, attentive, efficient and responsive.
Hi Kathy, thank you for taking the time to write a great review. We appreciate the support and wish you all the best.
1/5
TrustpilotKatherine is awful!!!
I waited for the agent named Katherine to come with a client today at 09:30AM to see the flat that i’am currently staying.The day before I asked her to RECONFIRM the viewing because sometimes people cancel last minute.1. She did not call me to reconfirm the viewing!2. She was 20 minutes late for viewing and of course I thought it was cancelled!3. The BIGGEST problem: She didn't even ring the doorbell to allow entry into the apartment. She just opened the door with the keys and I woke up with her in the flat and a man (the customer).I was undressed and I am also 9 months pregnant.Disappointing!!!!!
Hi there, thank you for your review, it's great to hear Lilly made the process of agreeing a tenancy an easy one! Should you need any future assistance, please feel free to get in touch. Best wishes!
5/5
TrustpilotGreat team!
We have recently rented out our property through Chestertons. It’s been a really good experience. They are extremely helpful , polite and thorough professionals . It really has been a seamless transition.Thank you so much to the team especially Charlie who has stayed on top of things reminding me of things, and ever so helpful. He is always there to answer any question . Thank you so much Charlie!
Thank you for leaving your review with us Sabina! We are so pleased to hear this.
5/5
TrustpilotOutstanding team
The Fulham team led by Abbie were outstanding and extremely efficient in finding tenants, going through the process to onboard and carrying out all the relevant checks. Very professional, exceedingly competent and knowledgeable and courteous in their approach.
Hi Mak, thank you for sharing your experience with our Fulham team. Wishing you all the best for the future!
5/5
TrustpilotExcellent care and customer service
Excellent care and customer service. I dealt with Abbi Harap and she was very responsive and found me what I was looking for very quickly. I enjoyed dealing with her and she took all my concerns into account given and explained anything that was unclear. When Abbi wasn't available the other team members would avail themselves to assist.
Hi there,It's fantastic to hear how Abbi was able to offer an excellent service. We wish you all the best. and please do reach out if you need any further assistance.
5/5
TrustpilotWould use again, Bobby went above and beyond
I called to query about letting my property out in Blackheath the agent called me and advised they had a viewing the next day, Bobby later returned and we discussed the tenant was looking for a fully furnished property, they arranged all furniture/ delivery/ cleaning for a very reasonable price and the property was let within a week for 3 years- the rates were also very good, Bobby was very knowledgeable
Thank you for the five-star review!
1/5
TrustpilotSHARKS
SHARKS. ONE GIANT CALL CENTRE AND NO CUSTOMERS SERVICE KNOWLEDGE OR CONTINUITY WHATSOEVER . AND UTTER SHARKS.
We’re sorry to hear about your experience, Natasha. Providing great customer service is our priority, and we appreciate your feedback. Thank you for sharing your thoughts.
5/5
TrustpilotI recently made a purchase via…
I recently made a purchase via Chesterton on the Isle of Dogs. Andreas was great through the whole proccess from offer to completion. And made the journey as stress free as is possible with a property purchase.
Hi Lawrence, congratulations on your new home and we're happy to hear that Andreas made the process stress free. Wishing you all the best!
5/5
TrustpilotConor Bunn
Conor Bunn! A fantastic agent who helped us with our flat purchase. Conor was extremely helpful and always there for support throughout the process. Top marks for Conor, and I would certainly work with him again.
Hi Ben, congratulations on your new home and thank you for sharing your experience with Conor. We wish you all the best for the future!
5/5
TrustpilotI can't praise enough the Chestertons…
I can't praise enough the Chestertons Sales team in Kew. Not only was everybody I dealt with very friendly and professional. I was impressed by how quickly suitable potential buyers were identified. Viewings were accommodated with sufficient notice, client feedback was promptly given and excellent guidance was provided during the conveyancing stages. I could not believe how smooth the process went from sales launch to completion. Thank you very much, Chestertons!
Thank you very much for sharing your experience with us Bettina! We are pleased to hear the positive feedback.
1/5
TrustpilotBad communication from the agency.
Worst communication from the property management team.I requested a call back from the agency several times due to my property manager, Shakil, was unavailable, however, he never called back or emailed back. I have to call them day after day to solve the property issues. It's been two months, and my request has never been satisfied. Their manager is busier than the prime minister, so just avoid this agency, don't bother them.
Good afternoon, we are sorry you had to leave this feedback. You will soon receive a request for further information so we can look into this for you
5/5
GoogleAfter a long journey trying to sell my development in Fulham with multiple agents in a tricky market I have been very impressed with Eva from chestertons who was very professional throughout and was the only agent who managed to find a suitable buyer and managed to get contracts exchanged in 3 weeks .. very happy thank you
Thank you for your fantastic feedback, Jimmy! We're thrilled to hear about your positive experience with Eva. Her dedication and professionalism truly make a difference, especially in challenging markets. Congratulations on the successful sale! We appreciate your trust in us.
5/5
TrustpilotWe have been using Property Management…
We have been using Property Management at Chestertons for several years and they continue to provide an excellent service. Our present Property Manager is Aleesha who has regularly provided sound advice and always reacts quickly to requests for help and information
Hi Conrad, we really value your feedback and thank you for using our Property Management service for the past few years. If you need anything else, please do not hesitate to contact Aleesha and the team, they'll be happy to help. Best wishes!
5/5
TrustpilotChestertons is very hands on about…
Chestertons is very hands on about finding you your home. From the moment I sent my initial inquiry, they were very adamant about getting me a place to live. Once I found my flat, Madie was on the phone with me constantly ensuring I had a quick turn around. Within less than a week my from finding the flat, I was moving in. Wish I would have found Chestertons sooner.
Thank you for the 5 star review, we are so pleased to read how helpful Madie was with your property search. We hope you are very happy in your new home.
5/5
TrustpilotDawn from Belgravia
I am currently searching for a flat with Dawn from Belgravia branch, she super helpful and very nice person to deal with. She is the agent who really takes care and sends options that are not random and definitely suit my criteria. During busy market periods some agents do not even respond to emails and do not call back - Dawn is nothing like that.
We are so pleased to hear this. Thank you for sharing!
5/5
TrustpilotAmazing!
Chestertons are a great business with some exceptionally talented individuals. I have worked with them for the past 3 years. This year, I have been very impressed with Niema Latif. She's been a great partner to me in helping keep my flat rented out. Always on hand to support and provide advice and guidance. Thanks to Niema and the wider Chestertons team!
You're very welcome Kabir! Thank you for your review, it's great to see Niema and our Tenancy Services team have been on hand throughout your rental journey with us. Should you need anything further, please do not hesitate to reach out. Best wishes!
5/5
TrustpilotHannah was so helpful and thanks to her…
Hannah was so helpful and thanks to her we didn't have any problem. And I know that if we need something she will happy to help us again.
Hi Emre, thank you for the great review. We appreciate the support and wish you all the best.
5/5
TrustpilotJuliette is the best
Juliette has been an amazing partner on my quite specific and urgent flat search. She understands my style, must haves, and parameters. Always punctual and with a great attitude - couldn’t be better. Highly recommend her.
Hi Nicole, we're happy to hear you would recommend Juliette when searching for a rental. Please do let us know if you need anything else and we'll be happy to help!
5/5
TrustpilotExcellent Renewal
Excellent: Amanda Goodman (Senior Tenancy Consultant Renewals) handled the process of renewing my lease with great aptitude and an equal measure of consideration, kindness and professional dedication. It was swift and soundly delivered, with the reassurance that genuine courtesy affords and that builds trust; following up with me on the phone and progressing the negotiation with grace, certainty and an appropriate touch of good humour. I was pleasantly surprised by Chesterons and it was Amanda who was the best ambassador they could hope for.
Hi Sir Giles, thank you for taking the time to write a great review and sharing your experience with Amanda. We are so glad she was professional and considerate. We appreciate the support and wish you all the best.
5/5
TrustpilotSuperb property management agent
Lucy has been amazing in helping us follow-up on all the issues that we’ve had with our home. She’s very efficient and I wouldn’t hesitate to recommend Chesterton to anyone looking for a great property management agent.
Hi Young, thank you for the kind words and sharing your experience. We are so thrilled Lucy followed up any issues and as efficient. Should you require any further assistance, we will be happy to help.
5/5
TrustpilotZoe Birch at Chestertons Battersea went…
Zoe Birch at Chestertons Battersea went well above and beyond to help us out in a set of extraordinary circumstances. She was well supported by her helpful colleagues, Alice Karn, Lina Small and Gary Noone. Together they worked as real team to achieve success on our behalf. It's been refreshing dealing with "can do" people who are really willing to work and think outside the box to get things done.
Thank you for your feedback Julie. We're delighted to hear of your experience of our team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Munster Road Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hammersmith and Fulham.
