Trusted Agent profile · Hammersmith and Fulham

Chestertons Fulham Road reviews in Hammersmith and Fulham

4.5

★★★★★ Excellent

2,185 reviews across 2 platforms

654 Fulham Road, Fulham, London, SW6 5RU, Hammersmith and Fulham, SW6 5RU

Part of Chestertons, see every office.

Chestertons's office in Hammersmith and Fulham, at 654 Fulham Road, is rated 4.5 out of 5 across 2,185 reviews on two platforms, including 344 Google reviews rated 4.8.

Google logo

4.8 / 5

344

Reviews on Google

This office

Trustpilot logo

1,841

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

5/5

Trustpilot

I recommend Chestertons very highly

Chestertons have just let my flat and the whole process was a joy to experience; each department is efficient and helpful, and prepared to go the extra mile to reassure and smooth the journey.I’m especially grateful to Simone Green, Tom Hadley and Ruth Peterson. 🙏🏻 Special thanks too, to Frances Boyt, who handled my call yesterday so well and set the tone for a super full management, looking after all aspects of my rental after move in day. Very highly recommended!

LAO · 12 June 2024

Agent replied · 28 December 2024

Hi LAO, thank you for your wonderful feedback. We're thrilled to hear that your experience with Chestertons was so positive. Simone, Tom, Ruth and Frances will be delighted to know they made a lasting impression. Looking forward to working with you!

5/5

Trustpilot

Would highly recommend

A very smooth and easy process thanks to Joanna at Chestertons. Great communication from start to finish with problems or concerns addressed promptly. Her friendly & professional nature really made us feel at ease with everything, and made the whole experience far less stressful. Thank you for finding us the perfect home, we would highly recommend going through Chestertons because of Joanna.

Nicki · 10 November 2021

Agent replied · 6 February 2025

Thank you for sharing!

5/5

Trustpilot

Great help during tenancy renewal

Lavie and Alice were very helpful in renewing my tenancy. They efficiently coordinated with the landlords and ensured our needs were met. Thank you!

OR · 21 October 2024

Agent replied · 28 December 2024

Hi OR, thank you for your review. We're thrilled to hear that Lavie and Alice assisted you with your renewal and everything went smoothly. Best wishes!

5/5

Trustpilot

New tenants

We asked Chestertons to find tenants for our property in Kingston and they were very helpful and obliging. Within about three weeks new tenants had been found and references were taken up. The new tenants have moved in and all seems to be working well. We do the manage the property ourselves but whenever I have sent e mails or needed to check any details they have responded very quickly in a cheerful manner. I found Chestertons to be delightful to work with and very professional.

Jacquie · 22 August 2025

5/5

Trustpilot

I recently had to do a docu sign and I…

I recently had to do a docu sign and I needed help.Niema was very understanding and helped me through the whole process.

Mrs · 18 November 2024

Agent replied · 28 December 2024

Hi Catherine, thank you for the positive feedback. We appreciate the kind words and wish you all the best.

5/5

Trustpilot

Excellent experience with Leusa

Leusa helped me find and move into my flat over the past 3 months. She has been the most lovely and caring agent I have worked with. It wasn’t a straightforward process as there was “competition” for the property I wanted to rent, but she communicated very well, during the offer process, and thereafter. Always available, answering questions fast, iterating with the landlord on my questions, but above all, I really felt she was transparent with me throughout the process and never tried to push me in any unreasonable way. Very happy to have met her!

Filitsa · 5 June 2024

Agent replied · 28 December 2024

Hi Filitsa, thank you for your kind words! We're delighted to hear that Leusa provided excellent support and care throughout your flat search. We'll pass on your appreciation to her. Best wishes!

5/5

Trustpilot

5 stars for Juliette

Perfect experience with Juliette who helped us find a perfect flat after a desperate week of apartment hunting ! Everything is fast and clear I highly recommend.

Laura · 30 August 2024

Agent replied · 28 December 2024

Hi Laura, thank you for taking the time to write a great review and sharing your experience with Juliette. We appreciate the support and wish you all the best.

5/5

Trustpilot

Amanda Goodman has been excellent

Amanda Goodman has been excellent. She has dealt with our account in a professional and efficient manner. We have had a positive experience since we have dealt with Chestertons.

Andrew · 26 July 2024

Agent replied · 28 December 2024

Hi Andrew, thank you for your feedback. We're glad to hear everything is running smoothly with Amanda and is on hand when needed. Please feel free to let her know if you need anything else.

5/5

Trustpilot

Since taking over as my property…

Since taking over as my property manager Isaiah Samuels has been responsive and willing to work with me on any issues that arise. He is professional in his communication.

Chloe · 23 July 2024

Agent replied · 28 December 2024

Hi Chloe, thank you for leaving a review for Isaiah. It's lovely to read that he's been responsive and helped you with various issues. Please do let him know if you need anything else.

5/5

Google

Big thanks for Isabel for helping us throughout the entire process. We had a 10/10 experience & would recommend her for anyone in the future :)

Grace · 10 March 2026

Agent replied · 10 October 2026

We're thrilled to hear about your fantastic experience with Isabel! Thank you for the glowing recommendation. We're always here to help and look forward to assisting you or your friends in the future!

5/5

Trustpilot

Dawn Cunningham is a superstar

Dawn Cunningham is a superstar. She found us a stunning place and organized everything perfectly for us to move in within a week!

Siri · 25 October 2024

Agent replied · 28 December 2024

Hi Siri, congratulations on your new home and thank you for sharing your experience with Dawn and the team. Wishing you all the best!

5/5

Trustpilot

Roni Bathaei was exceptional:)

Thanks so much to Roni we were able to secure our first apartment in Belsize Park in a really competitive rental market this year. Roni has been super patient, responsive and supportive throughout the process and went above and beyond to make things happen under a pretty pressing timeline. Thank you so much again Roni!

Hazel · 7 September 2022

Agent replied · 28 December 2024

Thank you Hazel!

5/5

Google

Connor Bunn did a very good job on the sale of my lovely flat in Mimosa Street, he had been nurturing a particular set of buyers and encouraged them to view when they might have gone for a very different property - but his tactful persuasion and skilled negotiating skills harvested a successful sale of a flat I didn’t really want to let go of…very happy buyer and seller xx

Clare · 7 November 2024

Agent replied · 12 November 2024

Hi Connor, thank you for the great review. We appreciate the support and wish you all the best.

5/5

Trustpilot

Leusa Ellis

Leusa is very helpful in finding me a good appartment in Pimlico .She is helpful patient and understands what I need.The whole experience is very smooth and fast. I really appreciate that

Yihan · 20 May 2024

Agent replied · 28 December 2024

Hi Yihan, thank you for sharing your experience and congratulations on finding a new home in Pimlico. Please do let us know if you need any further help. Wishing you all the best for the future!

5/5

Trustpilot

Landlord rental renewal

Niema Latif at Chesterton Renewals has been a wonderful contact for me to deal with. She has been extremely helpful and supportive throughout the rental renewal process.I really appreciate all of her help.

Karen · 29 April 2024

Agent replied · 28 December 2024

Hi Karen,Thank you for taking the time to write a great review and sharing your experience with Niema. Its great to hear how helpful and supportive she was throughout the process.We wish you all the best.Kind regards,Chestertons

5/5

Trustpilot

Thank you Ioana!

I contacted Ioana before our move-in into a Chestertons property and had a great experience, she was very kind and helpful.

Luca · 14 April 2026

Agent replied · 25 May 2026

Thank you, Luca! We're thrilled to hear about your positive experience with Ioana. Our team is dedicated to providing timely and helpful support, and it’s great to know that we met your expectations. Wishing you all the best in your new property!

5/5

Trustpilot

Kerl Ellie was very helpful with every issue

I recently used chestertons and while there were many issues along the way, the issues were solved, and Kerl Elie was always available to help me, even over the weekend. I would recommend Chestertons to anyone trying to rent a flat!

Pedro · 7 November 2023

Agent replied · 28 December 2024

Thank you for your feedback Pedro, we're glad to hear Kerl was on hand to help you throughout the process. Please let us know if you need anything else.

1/5

Trustpilot

Chestertons have been bombarding me…

Chestertons have been bombarding me with junk mail which are just full of the typical nonsense such as "Your property is particularly sought after""Chesterton has a list of buyers"Which is nonsense as (without going into reasons) our home is not at all sought after.Told them to stop sending us junk but they don't stop, hence the review.

Robert · 25 May 2022

Agent replied · 28 December 2024

Hello, so that we can assist please can you respond to the email from Trustpilot with a little more information to help us locate your property. Thank you

5/5

Trustpilot

We are glad to have Kate Bennett’s…

We are glad to have Kate Bennett’s professional & friendly support to help us source and close the tenancy agreement of our first home in UK within 10 days. Her patient advice to this foreign family from Singapore made our relocation relatively smooth. Chestertons’ online portal gives us clarity of step-by-step process and actions on contract and services. Nice job!

Jerry · 21 December 2021

Agent replied · 6 February 2025

Thank you Jerry for leaving your review. We are so pleased to hear this!

5/5

Trustpilot

Sharon Chattalis was very helpful

Sharon Chattalis was very helpful, and patient along the way. Instructions are clear, and letting everyone know what happens next and expectations! Highly recommended for everyone to use their services.

Charley · 18 June 2024

Agent replied · 6 February 2025

Dear Charlie,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.

5/5

Google

I have sold 2 properties in Fulham over the last year and Chestertons have proved efficient, professional and proactive. Thank you for your hard work

Rex · 10 March 2026

Agent replied · 10 October 2026

Thank you, Rex! We're thrilled to hear that you had a positive experience with us. Your kind words about our team's efficiency and professionalism mean a lot. We appreciate your trust and look forward to assisting you again in the future!

5/5

Trustpilot

Tamara has been an enormous help when…

Tamara has been an enormous help when renegotiating my tenancy, informing me of the recommended rental price and ensuring I am fully aware of all my options. Very efficient.

Penelope · 3 July 2024

Agent replied · 28 December 2024

Hi Penelope, thank you for your feedback and congratulations on the renegotiation of your tenancy. We wish you all the best!

5/5

Trustpilot

Tamara Price was really helpful in…

Tamara Price was really helpful in guiding us on the perfect application for a rental. We are new to the UK rental market, and we really appreciated all the help in giving context and advice for us to find a place to live!

Claudia · 7 September 2023

Agent replied · 28 December 2024

Hi Claudia, congratulations on your new home! We're happy to hear that Tamara was on hand to guide you through the process. Should you need any future help, please let us know. Wishing you all the best!

5/5

Google

Great knowledge from Conor on recent viewings. Knows the area, knows what he’s talking about, feels like he’s on your team through the process. Thanks Conor!

B · 24 August 2024

Agent replied · 23 October 2024

Hi B D, thank you for taking the time to write a great review and sharing your experience with Conor. We appreciate the support and should you require any further assistance, we will be happy to help.

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