Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery helpful at Mayfair Lettings
Very helpful at Mayfair Lettings! Excellent service from start to finish.
Will · 12 May 2021
Agent replied · 26 December 2024
Hi Will, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients.
★★★★★ 5/5
TrustpilotExcellent service
Very professional, and friendly service:)
Emma · 8 February 2022
Agent replied · 26 December 2024
Hi Emma, thank your for the positive review!
★★★★★ 1/5
TrustpilotPoor
As a landlord I won't use them again - released the tenant's deposit without making proper checks.
John · 25 October 2016
Agent replied · 26 December 2024
Hello, thank you for your feedback.If you would like to discuss this matter further, please contact feedback@carterjonas.co.uk
★★★★★ 1/5
TrustpilotThey are disgusting
They are disgusting, bad service with bad manners.
Natalie · 16 March 2021
Agent replied · 26 December 2024
Hi Natalie, we are sorry to see this review, if you have any specific feedback for teams to improve our service, please get in touch marketing@carterjonas.co.uk
★★★★★ 5/5
TrustpilotMaddy Peris
Excellent service from Maddy Peris
Tiffany · 7 October 2021
Agent replied · 26 December 2024
Hi Tiffany, thank you for the five star review!
★★★★★ 5/5
TrustpilotGreat Mayfair Team
Great Mayfair Team! Excellent service.
Hugh · 12 May 2021
Agent replied · 26 December 2024
Hello Hugh, thank you for the great star rating!
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐ Great service
Jetmir · 10 June 2026
Agent replied · 24 June 2026
Hi Jetmir, thank you for your review. It's great to hear that you are so happy with the service provided to you by Ed and Rupert. Please do let us know if there's anything else that we can do for you.
★★★★★ 5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Laura · 24 February 2026
Agent replied · 21 March 2026
Hi Laura, thank you for your review. We are delighted to hear that you received such a supportive and professional service from Ed. Please do not hesitate to contact us if you need anything else in the future.
★★★★★ 4/5
TrustpilotGreat agents very supportive.
Great agents very supportive.Currently in the process of changing our solicitors on their advice. Really great guys.
Anna · 5 March 2020
★★★★★ 5/5
TrustpilotGreat firm.
Rating only, no written review.
Consumer · 3 December 2025
★★★★★ 5/5
TrustpilotGreat service
Great service!
Colette · 19 September 2025
★★★★★ 1/5
Trustpilotvery unprofessional
Rating only, no written review.
Eugene · 29 April 2022
Agent replied · 26 December 2024
Hello Eugene, we are sorry to hear you did not have a positive experience with Carter Jonas. Please can you email the details of your issue to feedback@carterjonas.co.uk and we will look in to the matter as soon as possible.
★★★★★ 5/5
TrustpilotExcellent help from Kate in Fulham
Rating only, no written review.
T · 10 December 2021
Agent replied · 26 December 2024
Hello, thank you for the positive star rating!
★★★★★ 5/5
TrustpilotVery efficient and helpful
Rating only, no written review.
Mrs · 15 October 2021
Agent replied · 26 December 2024
Hello Mrs Anstey, thank you for five star review. We are happy to have helped!
★★★★★ 5/5
TrustpilotVery helpful and friendly team
Rating only, no written review.
Julie · 2 June 2021
Agent replied · 26 December 2024
Hello Julie, thank you for the great star rating - we are happy to have helped!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.