Trusted Agent profile

Benham and Reeves White City reviews

5.0

★★★★★ Excellent

23 reviews across 1 platform

Unit 1, 1B Fountain Park Way, London, W12 7NP, Hammersmith and Fulham W12 7NP

Benham and Reeves's Hammersmith and Fulham office at Unit 1 is rated 5.0 out of 5 across 23 reviews on 1 platform, including 23 Google reviews rated 5.0. Checked 9 October 2026.

5.0 / 5

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hammersmith and Fulham office, from every platform, shown as written. First names only.

5/5

Google

I’ve had an excellent experience with Benham & Reeves in White City. From start to finish, the tenancy process was smooth, clear, and stress-free. A big thank-you to Di, Zak, and Joanna, who were incredibly helpful throughout. They were always responsive, patient with my questions, and proactive in making sure everything moved forward quickly. Their professionalism and friendly approach really made a difference, and I felt well-supported at every step. Highly recommend Benham & Reeves if you’re looking for a reliable and efficient letting agency!

Hiroaki · 16 December 2025

Agent replied · 16 April 2026

Hi Hiroaki, we're very glad to hear you are finding the service from our White City lettings and property team supportive, and that you are benefiting from the collective expertise provided by Di, Zak and Joanna. Thanks for sharing a five star rating and your custom. - Ruth, B&R

5/5

Google

It is my pleasure to work with Di and Zak of Benham & Reeves. My property is in safe hands for sure! Di is very experienced, extremely helpful and efficient in finding a perfect tenant for me in no time. I am grateful for the utmost support from Di and Zak, they take care of everything. I was kept informed at every stage, any questions I had were answered promptly and thoroughly. They gave me lots of valuable advice in my letting process. What I appreciated most was their commitment to ensuring that both I and my tenants were happy. Their bespoke services gave both parties peace of mind. I highly recommended Di Gong and Zak Taylor, for their expertise, dedication, and thoughtfulness to landlords and tenants!

Eve · 23 January 2025

Agent replied · 9 January 2025

Hi Eve, thank you very much for taking the time to leave such positive and detailed feedback about the service you have had from Di and Zak here in our lettings team at White City Living. We're very pleased to hear you have benefited from their collective expertise, ensuring you have had the best landlord experience. Thank you for your continued custom with Benham and Reeves. - Emily, B&R

5/5

Google

Dealt with Zak, couldn't have been any more helpful from start to finish.

Conor · 10 July 2025

Agent replied · 24 August 2025

Hi Conor, we are thrilled to hear you are having such a great experience with our White City lettings team. Di and Zakreally appreciate your kind acknowledgement of their helpfulness. Thanks for your custom. - Emily, B&R

5/5

Google

Big thanks to Di, Thuraya, and their team for being so friendly, helpful, and professional throughout the whole process, from finding the place and moving in, to supporting me during my stay. I always felt safe and well taken care of. Really appreciate all your efforts!

YUYUN · 25 June 2025

Agent replied · 16 April 2026

Hi Yuyun, many thanks for sharing such positive feedback for the service you've been having from Di and Thuraya in our White City lettings team. We are very pleased to hear you feel well supported as a tenant and are enjoying your tenancy with Benham and Reeves. - Emily, B&R

5/5

Google

Sherrie is absolutely wonderful to work with. The best lettings negotiator we have ever dealt with! Very professional and always available to answer our questions. She was extremely helpful, open, transparent, and reliable through the whole process; she really cared about us. Highly recommended!PositiveProfessionalism

Maria · 24 October 2021

Agent replied · 23 October 2024

Thank you Maria for taking the time to leave such a positive review of the service you received. We are glad you found our lettings process transparent - it is very important to us that you felt well informed throughout the property lettings process. Enjoy your tenancy. Kind regards, Emily, B&R

5/5

Google

We just moved, and we are very happy to choose Benham&Reeves. Zak is an amazing Agent, very professional and Kind.

Nazanin · 25 March 2023

Agent replied · 23 October 2024

Hi Nazanin, thank you for your kind feedback and five star rating, we're pleased to hear you've had a professional lettings service from Zak who was very happy to assist you. - Emily, B&R

5/5

Google

I had a really good experience with Sherrie. She is so nice and helpful. Thank you so much Sherrie!

Yanisa · 16 April 2022

Agent replied · 23 October 2024

Thanks Yanisa, we're glad to hear you had such a good experience with our White City lettings service, Sherrie was thrilled to hear this. best, Emily Taylor, B&R

5/5

Google

Having Sherrie of Benham and Reeves handle my apartment and the transition from the old tenants to my new tenants settling in, completely hassle free was an absolute delight. She exhibited a high level of professionalism and competence, from showing the property to settling the new tenants into their new abode. Well done Benham and Reeves for taking care of my property and interest, I commend you guys! Regards Daisy

Daisy · 24 October 2021

Agent replied · 23 October 2024

Hi Daisy, thank you for your five star rating, we are pleased that everything worked out successfully for you and thank you for your continued business with our White City lettings team. best regards, Emily Taylor, B&R

4/5

Google

Sherrie was very responsive to our messages and was very friendly during our viewings

Katie · 16 April 2022

Agent replied · 23 October 2024

Thank you Katie, we appreciate your feedback here, our White City lettings team are very happy to assist you any time. best regards, Emily Taylor, B&R

5/5

Google

Working with Benham & Reeves to let my flat in White city living was a sheer delight ! they have done a great, fast and highly professional job securing a high quality tenant for a good rent , i would most definitely work with them in the future and take pleasure to recommend BR to any landlord well done Di !

Zeev · 24 October 2021

Agent replied · 23 October 2024

Thank you Zeev for your highly positive feedback about the letting of your apartment at White City Living. We hope you will pop in to see us soon, our branch just opened on-site. We're glad to hear you are happy with the service. Kind regards, Emily Taylor, B&R

5/5

Google

We have rented our new house with Sherrie. She is great! Her positive approach and smiling face made us feel very comfortable during our process. She is professional and returned me in a very short time whenever i had a question in my mind. Thank you for everything.

Secil · 25 March 2023

Agent replied · 23 October 2024

Thank you Cecil, we're really pleased to hear you've had such a positive service experience with our White City lettings team, thanks for rating it five stars which is appreciated. - Emily, B&R

5/5

Google

I can't express enough how grateful I am for their remarkable assistance and genuine care. Di, who works there, is an exceptional individual with a heart of gold.

Ali · 24 March 2024

Agent replied · 23 October 2024

Hi Ali, thank you very much for taking the time to share your very kind feedback here. Di is very pleased to hear how happy you are with all his service assistance and care, we all know these are important attributes. We appreciate you sharing a five star rating here, its appreciated by us all. - Emily, B&R

5/5

Google

Because I don't speak much English, I went to the White City branch for a consultation with a "let's give it a try" attitude. Luckily, I met Mr. Di Gong, whose patient, sincere, and professional explanations and communication ultimately …

Li · 16 April 2023

Agent replied · 23 October 2024

Hi Madame Li, thank you very much for your kind words and five star rating here. Di and Zak are very pleased to hear you have been so happy with the service from our White City Living branch and it is our pleasure to help you always. - Emily, B&R

5/5

Google

Pleasant and lovely experience meeting you Sherrie, you were extremely helpful and I appreciate your professionalism. I'm sorry I have to move back home but when I am back I will definitely look you up again. Do keep in touch, all the best at your new office!PositiveResponsiveness, Professionalism

Mel · 24 October 2021

Agent replied · 23 October 2024

Thank you very much for your five star review and kind comments about the service you received from our White CIty lettings team, we look forward to helping you again when you return to London. Emily Taylor, B&R

5/5

Google

Nice service at all times

Izzo · 24 March 2024

Agent replied · 23 October 2024

Thank you Izzo, great to hear we are consistently meeting your service expectations, thanks for sharing a five star rating here, we appreciate it. - Ruth, B&R

5/5

Google

Thank you very much Sherrie - amazing job. Can’t thank you enough 😊 …

Serina · 16 April 2021

Agent replied · 23 October 2024

Thanks Serina for rating our White City Lettings branch with five stars and for telling us you had an amazing experience, we are very pleased to hear this lovely feedback. … More

5/5

Google

Rating only, no written review.

Guy · 16 February 2026

Agent replied · 16 April 2026

Hi Guy, thanks for sharing a five star rating here for our White City Estate Agents, we appreciate your custom. - Ruth, B&R

5/5

Google

Rating only, no written review.

Wilianto · 16 February 2026

Agent replied · 16 April 2026

Hi Wilianto, thank you for sharing a five star rating here for our White City Estate Agents, it's appreciated. - Ruth, B&R

5/5

Google

Rating only, no written review.

Izzo · 24 March 2024

Agent replied · 23 October 2024

Hi Izzo, thank for sharing a five star rating for our White City team, we really appreciate it. - Emily, B&R

5/5

Google

Rating only, no written review.

Rashed · 16 April 2023

Agent replied · 23 October 2024

Hi Rashed, thanks for sharing a five star rating for our White City estate agents, we appreciate it. - Emily, B&R

5/5

Google

Rating only, no written review.

Katie · 16 April 2022

Agent replied · 23 October 2024

Thanks Katie for rating our White City Estate Agents with five stars, this is really appreciated. - Emily Taylor, B&R

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Benham and Reeves's Google reviews

Questions about Benham and Reeves White City

How many reviews does Benham and Reeves White City have?

Benham and Reeves's Hammersmith and Fulham office has 23 reviews across 1 platform: 23 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Benham and Reeves White City's rating?

Benham and Reeves White City is rated 5.0 out of 5 across all 23 reviews, and 5.0 out of 5 on Google from 23 reviews, checked 9 October 2026.

Where is Benham and Reeves's Hammersmith and Fulham office?

Benham and Reeves White City, Unit 1, 1B Fountain Park Way, London, W12 7NP, Hammersmith and Fulham W12 7NP.

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.