Every review we hold for the HAMILTON office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe would like to thank Natalia Mesa and the Team at Slater Hogg & Howison Letting Agents in Hamilton. They have provided us with exceptional service. They have helped to manage our property refurbishment process, and have found us an excellent Tenant for our property. It is rare to find Letting Agents who provide such a great level of service!
Alison · 5 December 2024
Agent replied · 10 December 2024
Many thanks for the great 5* review and your kind words Alison. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a faultless experience using Slater Hogg in Hamilton to find a flat to rent.
Kirstie McKinnon helped me from the start when I expressed an interest in viewing the flat, took an interest in my needs & requirements and fully understood these. Once I decided I wanted to go ahead with the rental, Kirstie made sure everything went seamlessly. Couldn’t recommend enough ! Thank you.
Elliot · 21 August 2024
Agent replied · 26 August 2024
Thank you Elliot for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently moved home and the team at Slater Hogg made my move a pleasure. I would highly recommend them and especially Kirstie McKinnon who looked after me from start to finish and made sure all went smoothly
Martin · 14 August 2025
Agent replied · 28 August 2025
Thank you for your kind words! We are thrilled to hear that Kirstie and our team at Slater Hogg were able to make your move a pleasure. We take pride in providing excellent service and we appreciate your recommendation. Thank you for choosing us! Kind regards, Maggie, Customer Relations.
★★★★★ 1/5
GoogleI let my property out with SH for about one year. The initial process as a first time landlord was good, and SH were supportive throughout.
However, when I regained access to the property one year later, the tenants had left piles of stinking rubbish in the living room, which included soiled clothes, and rotten food. The back garden was left in a mess, and beds still had smelly bed clothes on them. There were also numerous missing and broken items, and damage to fixtures and walls.
SH were absolutely no help at all in bringing the property back to a reasonable condition, they were perfectly happy for me to move back into the house in a unsanitary condition - shame on SH.
In the end I had to clean up the house and garden myself - 23 bin bags full of rubbish, not including the refuse bins which were all filled with miscellaneous rubbish, that also needed to be emptied. I also made all the arrangements for items to replaced and/or fixed.
I would urge you not to use SH to manage your property.NegativeResponsiveness, Quality, Professionalism, Value
Graeme · 27 August 2023
Agent replied · 8 June 2023
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHello, my experience with Slater Hogg & Howison Sales and Letting Agents in Hamilton was outstanding throughout when they assisted me in renting a property in the Uddingston area. Everything was explained to me clearly and in detail and the staff were all extremely knowledgeable and professional. Assistance was given in all areas in relation to my new rental property including help to acquire home insurance at a great price and assistance with setting up my utilities and council tax payments. This company made what could have been a complicated and difficult process for me totally straight forward and hassle free. I am very grateful to the all the staff who assisted me and really appreciated the gift box that was left for me at my lovely new property. I can 100% recommend Slater Hogg & Howison Sales and Letting Agents in Hamilton.
Piotr · 27 July 2023
Agent replied · 27 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent Service by Slater Hogg & Howison
I recently had the pleasure of working with Slater Hogg & Howison while moving to a new house, and I couldn’t be happier with the experience. Kirstie, in particular, was incredibly helpful, professional, and supportive throughout the process. She went above and beyond to ensure everything was handled smoothly and efficiently.
Her communication was prompt, and she made what could have been a stressful experience much easier to manage. I highly recommend Slater Hogg & Howison, especially Kirstie, for their outstanding service and dedication.
Ameen · 20 January 2025
★★★★★ 1/5
GoogleHad a recent valuation done by this company on our present home after spending serious amount of money on the property, all. We got is statts , from the guy who came out to value it , hell I knew them before hand absolutely no price increase for giving the home a complete transformation and a low ball estimate, plus had the cheek to ask for 1 percentage of the house sale way over the top , a local agent valued our house at least £20k over there price , avoid
Chaz · 29 July 2025
Agent replied · 28 August 2025
Hello Chaz,
Thank you for sharing your feedback with us. I'm sorry to hear about your recent experience with our valuation service. We take your concerns seriously and would like to address them further. Please contact us at EAComplaints@Connellsgroup.co.ukso we can assist you.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleBoth Pauline Colvan and Kirstie McKinnon were an amazing help. They done everything in their power to get me moved in as quickly as possible and their customer service skills and professionalism were unmatched. I highly recommend slater Hogg and Howison if you’re looking to find a new home but more specifically I would really recommend Pauline and Kirstie
Sean · 27 July 2024
Agent replied · 26 August 2024
Thank you for your glowing 5* review and recommendation Sean. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to say that Slater Hogg Hamilton were fantastic from start to finish. From meeting Neil the valuer and speaking to Marianne, I knew I was in very good hands. The flat was on just over a week and went to a closing date. Marianne updated me every day with feedback and advice, she was fantastic. What a great team Hamilton sales are, would not hesitate to recommend them.
Linda · 22 October 2023
Agent replied · 29 October 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a fantastic experience with Kirstie McKinnon oh she’s so lovely❤️ I must commend the Team also. They managed to secure my new place say a week 💪🏾something I didn’t think was possible! The process was smooth, efficient, and stress-free from start to finish. Communication was clear and prompt, and they were always available to answer my questions. I truly felt supported throughout. If you’re looking for a reliable and proactive letting agent, I highly recommend them!
Tolulope · 29 June 2025
Agent replied · 28 August 2025
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe've used this agent to let out a property for several years and recently contacted them to let another for us. Happy to report the level of service from Kirstie and the team doesn't seem to have dropped. Professional, friendly and contactable - also honest about expectations and what's required to help present the property as well as possible. Delighted to get a tenant secured so quickly, and we'd have no hesitation recommending them or using them again going forward.PositiveProfessionalism
Martin · 27 August 2022
Agent replied · 8 June 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently just got my flat with them, and Kirstie McKinnon was amazing, super professional and made the process very smooth, thank you to the whole team as well! Also I got a cute little house warming gift which I've never got from any letting agency I've used before, super nice 😊 …
Amy · 14 February 2026
Agent replied · 14 April 2026
Thank you so much for your kind words! We are thrilled to hear that Kirstie and our team were able to provide you with a smooth and professional experience. We're glad you love your new flat and hope you enjoy the house warming gift. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat service from SH&H, made renting for a year a pleasure, friendly and helpful staff even got my deposit back 10 days early.
Having used this Estate agent over many years both for buying, selling and renting for the last 12 months ( new house now built and lease cancelled )I would not hesitate to recommend Hamilton Office to anyone, super service. Thanks to all the staff.
Mike · 29 September 2023
Agent replied · 29 October 2023
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy wife and I had been at the game of trying to find a rental property for several weeks. We then came across a listing in Coatbridge with Slater Hogg, managed by Kirstie McKinnon. From the start we had a great experience in comparison to other 'cold' estate agents, where we felt just like a number. Kirstie was welcoming, professional and helpful throughout the process with a great insight on the landlord's needs and wants as well. We owe a lot to the time and effort taken by Kirstie. If only the other companies could reflect this level of service, finding a new rental would be far less stressful.
Thank you Kirstie, we can't wait to start our new chapter!
Nicholas · 8 June 2022
Agent replied · 8 June 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe are very happy with the service we received. Kirstie Mckinnon and the office was always kind, responsive and very helpful. She answered all our questions quickly and made the whole renting process much easier for us. Thank you for your support!
Emese · 10 April 2026
Agent replied · 14 April 2026
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Kirstie and our team provided top-notch service. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleA massive thank you to Marianne Neil Fiona and their amazing team who handled the sale of my house from start to finish. Warm friendly team who went above and beyond in their support when the process was hit with circumstances outwith our control. They guided me every step of the way and were professional knowledgeable and totally had my back. Thank you!
Sandra · 15 October 2023
Agent replied · 29 October 2023
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKirstie Mckinnon
Senior Lettings
This was first time I have used a Letting Agency before I was somewhat unsure about the whole process as previously I used a Private landlord.
But my mind was put at ease thanks to Kirstie she was very professional and helpful and very understanding I was needing a Flat in Hamilton ASAP and Furnished I used the Zoopla app and I have been blessed with a Flat thanks Kirstie 😊
was looking
Stuart · 8 June 2022
Agent replied · 8 June 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIn the midst of Covid SHH obtained a Home Report, photos & video and marketed my property professionally and in very quick time to catch Xmas viewers. They managed viewings throughout Covid restrictions & the property was sold quickly in mid January. All of my dealings with SHH were most courteous and professional and much appreciated as I was not based locally for a hands on sale. Many thanks to Fiona and thanks especially to Marianne & David for the on-site elements. Colin BeggPositiveResponsiveness, Professionalism
Col · 27 August 2021
Agent replied · 8 June 2023
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleWe were lucky enough to deal with Natalia and her team, and they were an absolute pleasure to deal with, they listened to all our family's requirement's and then set about finding us suitable properties to match our requests. Once we found the property we wanted they helped secure the property with ease, providing regular updates throughout the process and dealing with all aspects of our move. In the future I wouldn't deal with anyone else other than Natalia and her team at Slater Hogg.
Thank you for all your help in finding us the right place at the right time!!PositiveResponsiveness, Quality, Professionalism, Value
Fraser · 27 August 2021
Agent replied · 8 June 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI used Slater Hogg Hamilton to sell my property and my experience from start to finish was first class. The valuer David was very professional and efficient and explained the process to me and outlined the fees and charges so I understood what would be involved. He was on time for the appointment and also offered that Slater Hogg could do any buyer viewings which was extremely helpful to me on this occasion. David organised that on the visit.
Marianne from the Slater Hogg office in Hamilton was excellent and the service provided was very professional and very helpful. She answered all my question with ease and managed to negotiate on my behalf the offer price to guarantee me a sale price I was extremely happy with. The sale was concluded one day following the viewing and one week from going on the market. I couldn't have asked for more!! She helped out with correspondence between the buyer and myself during the difficulties of the pandemic and simplified the process that would have taken days via the legal process.
I wouldn't hesitate to use them again and would recommend to anyone looking to sell their property. In terms of value for money and service it proved to be very worthwhile and hassle free.PositiveResponsiveness, Quality, Professionalism, Value
Louise · 27 August 2021
Agent replied · 8 June 2023
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently completed the process of renting a property in Hamilton and I have been extremely pleased by the service offered by Slater Hogg & Howison (Hamilton). I have mainly dealt with Kirstie and found her to be professional, helpful, friendly and supportive during this process. She has been quick to respond to any queries and concerns and kept me informed at every step. Thank you for such good service.PositiveResponsiveness, Professionalism
MOIRA · 27 August 2022
Agent replied · 8 June 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI used Slater Hogg & Howison to rent my property. The service was excellent from the start, with clear communication and excellent customer service. Natalia and Kirstie made the process stress-free and were very professional in all correspondence. They were very experienced and knowledgeable in all areas of the rental process. I would highly recommend using this company.
Iain · 29 September 2023
Agent replied · 29 October 2023
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNow that the sale of my late Brothers house has taken place and all the legal aspects are completed. I am finding time to thank Marianne , Alan and Staff for the tremendous help you gave me on carrying out the position of Executor to my dear brother’s will.
I had very little knowledge of all the work involved in the selling of a property and of the numerous issues which came up.
It was so reassuring to be able to look in at sort notice to your office and ask for some help as things progressed. It was a very difficult and sad time for myself as Norman and I had been so close. However with all your help and kindness Marianne which I appreciated very much, it is now all completed. Also thank you to Robert for carrying out all the viewings.
Many, Many thanks to you all.
Margaret Richardson.
Margaret · 8 June 2020
Agent replied · 8 June 2023
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
★★★★★ 5/5
GoogleNatalia & Kirstie have assisted us for a number of years now with new tenant appointments and they have become an integral partner of ours in this regard. I note many great reviews from tenants who have had a great experience but I'm certainly happy to give a glowing report from our side as landlords too. Keep up the good work!
Scannell · 29 July 2025
Agent replied · 28 August 2025
Thank you for your kind words! It's always a pleasure partnering with you as landlords and we're delighted to hear that you've had a positive experience with our services. We strive to continue providing excellent tenant appointments and support for your business. Thank you for trusting us as your integral partner. #HappyLandlords #ExcellentServices Kind regards, Lucy Mawer, Customer Feedback and Support Team
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