Trusted Agent profile Β· Halifax
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2,444 reviews across 3 platforms
8 Silver Street, Halifax, HX1 1HS
Part of Ryder, see every office.
Ryder's office in Halifax, at 8 Silver Street, is rated 4.8 out of 5 across 2,444 reviews on three platforms, including 303 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Ryder won in 2026.
Every review we hold for the Halifax office, from every platform, shown as written. First names only.
4/5
TrustpilotRyder and Dutton
Ryder and Dutton have a "branch support" system, which means that if everyone at the branch you're calling is busy, you can still talk to someone. Viewing are hit and miss. Sometimes it's someone who knows about the property and can answer your questions, sometimes it's just someone with the key, which can be frustrating
1/5
TrustpilotThey NEVER answer the phone
They NEVER answer the phone, tried ringing loads over the last couple days and Iβm getting no answer .
Dear Hallie,I am very sorry hear this.As we do not appear to have your contact details, please could you email me at graham.shuttleworth@ryderdutton.co.uk and I will be happy to assist.Kind regards,GrahamBranch Manager,Ryder & Dutton - Rawtenstall
5/5
TrustpilotMore than expected
We approached Ryder and Dutton to put our property on the market for sale. From beginning to completion they were enthusiastic, always in communication, updating the progress. Once the sale was agreed, Geraldine took over and managed the process between solicitors and all parties involved. She was excellent. Thank you to all at Ryder and Dutton. Shankar S
5/5
Trustpilot10/10
Amazing from start to finish, special thank you to Conor, Michaela and Jade for making my experience so smooth π
5/5
TrustpilotExcellent Service at Mossley
Geraldine Marsden and the team very pro-active in supporting us to purchase our property. Excellent communication throughout and nothing was ever too much.Thank you so much, highly recommended.
5/5
GoogleBarnaby in the Rye office gave us first class service throughout the process of buying a house in Camber Sands. He was warm and friendly to deal with, consistently professional and efficient in his handling of questions and sorting out issues as they arose, and quick to return calls and keep us fully informed of developments. Highly recommended.
Thank you for the review Tina, much appreciated!
5/5
TrustpilotLizzie Gamwel had contributed immenselyβ¦
Lizzie Gamwel had contributed immensely towards my success journey of securing/rent a good property from Ryder & Dutton, I sincerely can't thank her enough for her gestures. She treated me like a family not like a client. I appreciate your effort, Lizzie. You are worth having in any organisations.
5/5
Trustpilotthe cottage
from first contact through to getting the key for the cottage was effortless ryder and duttons team kept me informed and assisted with all my questions
Hi Gary,Thanks for your 5 Star review. I am thrilled that you were happy with the service provided by our team.Gareth HuntHead Of Lettings
5/5
TrustpilotMy custimer experience with Carmel Eveleigh and Amanda Bell
My custimer experience with Carmel Eveleigh and Amanda Bell is a top notch.They are both great personality.Thanks
3/5
TrustpilotAt times the staff were amazing andβ¦
At times the staff were amazing and couldn't be more helpful. However, i did often feel hounded. This was especially bad at one point when i was hospitalised and was still beinv hounded.
Thankyou for your feedback and please accept our apologies for chasing you whilst you were in hospital. It appears our team were unaware of your situation. We hope you are settling in well and wish you all the best for the future. Thanks, Oliver White, Branch Manager, Ryder & Dutton - Royton.
5/5
TrustpilotMichaela was excellent all the wayβ¦
Michaela was excellent all the way through buying my property Great service definitely recommend Keep up the good work thank you
5/5
TrustpilotFantastic team at Holmfirth branch!
From start to finish the whole team were great, made the process stress free. Would definitely recommend, from advice to support through all the process the whole team were brilliant
Thanks Michael! We hope you will enjoy your new jet set lifestyle!
5/5
TrustpilotA buyer was found very quickly
A buyer was found very quickly. The staff were polite and professional and everything went like clockwork. Thankyou for your service.
Thank you for your kind words. We are thrilled to hear that you had a positive experience and that we were able to find a buyer quickly. We strive to provide excellent service and appreciate your feedback.
5/5
TrustpilotThis review is in particular for Leannβ¦
This review is in particular for Leann Green who is managing 4 of my properties. She has given a professional and extremely polite service from start to finish. She is always available to assist with queries and has been a great help. Very friendly personality. she has been managing my properties for almost 2 years. As usual expecting the continued service from Ryder and Dutton.
4/5
TrustpilotI have used both the sales and theβ¦
I have used both the sales and the lettings team and staff in both departments have gone out of their way to provide help, advice and support. Alex in particular from the Ashton branch has excelled in all expectations so thank you!
Hi Saheida, thank you for your review and kind words. Let me know if we can help you in the future! Many thanks, Alex
5/5
TrustpilotRyder& Dutton is simply the best
Ryder& Dutton is simply the best. and same quality experience has been given to my family and friends I referred.
1/5
TrustpilotVery poor service
Very poor service. The company deducted fees from my rents without my prior consent and ignore my communication to provide further clarifications. I would not recommend this agent to anyone!οΌWorst experience ever had.
Hi, we are sorry to hear you are dissatisfied with your experience. If you could send some more details to reviews@ryderdutton.co.uk we can look into this for you.Thanks,Ryder & Dutton
5/5
TrustpilotPositive review
It was great doing business with this company; I would recommend anyone who is looking for a house to work with them.Thank you very much!
Thank you for the kind words, Augustine! We hope all is going well in the new home!- Lewis & The Chadderton Team
5/5
TrustpilotExtremely helpful and informativeβ¦
Geraldine was Extremely helpful and informative during whole process
5/5
TrustpilotLucy&Amanda were very professional andβ¦
Lucy&Amanda were very professional and helpful. They made our move to a new house smooth and easy.
5/5
TrustpilotSpecial Thanks to Conor & Michaela
Special Thanks to Conor & Michaela, they were really nice and understanding friendly staff.Hamza
5/5
TrustpilotWe were really pleased with the serviceβ¦
We were really pleased with the service that we received from Ryder and Dutton in Holmfirth.In particular, our negotiator Fiona who made sure the long drawn out process went smoothly. We would thoroughly recommend them.
Thank you for your review Liz
5/5
TrustpilotFrom the start
From the start. We had help all through our journey. So Thankyou. For all the. Help Carmel. We got there in the end. Thankyou.
Thank you for the review, Elaine!- Carmel & the Chadderton team
5/5
TrustpilotGood experience with Ryder & Dutton
Good experience with Ryder & Dutton, once property is sold itβs passed to specialist team to complete the sales process. This team was very well organised and communicated excellently. Would highly recommend.
Really appreciate the positive feedback, particularly in regards to our dedicated move manager team. Thank you again for working with us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Ryder, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Ryder and Dutton a message.
Yes. Ryder and Dutton won Trusted Agent in The Trusted Agent 2026 awards.
