Trusted Agent profile · Halifax
Verified
★★★★★
2,445 reviews across 3 platforms
8 Silver Street, Halifax, HX1 1HS
Part of Ryder, see every office.
Ryder's office in Halifax, at 8 Silver Street, is rated 4.8 out of 5 across 2,445 reviews on three platforms, including 303 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Ryder won in 2026.
Every review we hold for the Halifax office, from every platform, shown as written. First names only.
5/5
TrustpilotFirst class service from start to…
First class service from start to finish, both Leanne and Laura have been great. The property sold in less than 24hrs due to their knowledge and database of potential buyers.
Thank you for your lovely review Richard! The Slaithwaite team.
5/5
TrustpilotHouse sale completed smoothly
We have just sold our house with the branch in Ashton-under-Lyme. We were helped and guided through the experience after bereavement by Amber Royle. She is kind, caring and helpful alongside being professional. Amber could not have been more helpful, making herself available at all times, keeping in contact with advice around the housing market, viewings and feedback . The house sold and it was completed smoothly.
5/5
TrustpilotMy experience with Ryder & Dutton has…
My experience with Ryder & Dutton has been a pleasant one.Particularly the help, respect and patience shown to me when dealing with Samantha and Kirsten.Thank you
5/5
TrustpilotHelped me and my partner to buy our…
Helped me and my partner to buy our first home. Kept us updated at all times with phone calls and emails. Excellent service from start to finish. Many thanks for everything.
Thanks for the review we are so happy you were pleased with our service, we wish you lots of happiness moving forward from all at Ryder and Dutton Heywood Branch
5/5
TrustpilotAbsolutely brilliant I can’t fault the…
Absolutely brilliant I can’t fault the help, responsiveness and expertise with this estate agents. I would like to give praise to Amber she’s completely on the ball always proactive with her emails, phone calls and help, she’s a brilliant asset to Ryder and Dutton!
Hi Sam, I'm delighted you were so happy with the service provided by Amber! She is doing very well at the job and certainly one of our rising stars! All the best for the future. Alex, Amber & the team at Ashton!
4/5
TrustpilotDecent time when buying a property
Decent time when buying a property, they were informative about what was going on with the seller, and weren't rude or anything with the chasing. The welcome package was really lovely after completion.
Thanks, Daniel! We hope you're happy in the new home!
5/5
TrustpilotSuperb experience
Looking to move and have been searching for a while I saw this property with mortimers I had the pleasure of dealing with Rachel and Ella. From start to finish they where superb I had a couple of questions during the hosue move and they where quick to respond. They made the whole process easy and stress free. Great ambassadors for the company so thank you to you both and the team.
5/5
TrustpilotElla and Rachel
Rachel and Ella were very helpful and friendly with a good professional team throughout Thank you A wentworth-walker
1/5
GoogleThey can't give an appraisal in a suitable time (2weeks after enquiry) and then they don't stop hounding you. I have lost count of the amount of phone calls and messages I have had off them. They are still trying to arrange a valuation on my house despite it now having been on the market for 3 weeks. I have spoken to at least two people to tell them this and yet I am still receiving messages.
5/5
TrustpilotHelpful
Conor & Michaela made the experience seamless and helped with advice best they could. Easy to get hold of and responded quickly to emails/phone.
5/5
GoogleBig Thankyou to every member of staff at Rye, they have all been amazing. Nothing was ever too much hassle, they went out of their way to help us. It’s been a long road for us and they have done everything they can to get us our forever home, always going that extra mile. Would definitely recommend their service, very helpful, friendly and professional. Thankyou again!
Many thanks for the review John, much appreciated!
5/5
TrustpilotTOP EMPLOYEE
What a pleasant experience dealing with you Jorgina Ashton. She not only did as she promised but kept me in touch whilst doing so and got a result. I think Tyder & Dutton have chosen well in Jorgina's employment. Steve R
Hi Steve R, thank you for your kind review. Jorgina is an asset to the company and a great fit for the team and I'm glad she was able to resolve the issue for you in a satisfactory manner. Best regards, Alex - Ashton Branch Manager.
1/5
TrustpilotI am not satisfied
I am not satisfied; I found the client myself. The agency is solely focused on profits from property sales. Only one email regarding the acceptance of the offer, then no further interest. Avoid it at all costs.
We are sorry you are not satisfied with our service, however, your comments about finding your own client are incorrect as your buyer ultimately only became aware of your sale due to our marketing and the original viewing we arranged for them.Lewis McLartyBranch Manager
5/5
Trustpilot1st time buyer move, no hassle
Georgia at ryder and dutton made my journey really easy, explaining all the steps, always on hand to assist the whole way throughout the process. Thank you for assisting me with buying my 1st time home im over the moon !!! ...
Hi Natalie, thank you for taking the time to leave a review. We are delighted that you found the process easy and its been a pleasure helping you buy your first home. Keep in touch and pop in to see us when you are nearby! Best regards, Georgia and the team at Ashton branch.
5/5
TrustpilotGood experience with difficult sale
I sold my house on behalf of my grandad recently there was a few issues along the way with buyers but Tom and Lauren where great throughout the whole process
Thank you for your kind review. It was a pleasure working with you.
5/5
TrustpilotEvery aspect of the changeove
Every aspect of the changeover of the tenants was seamless and done very professionally and I would like to thank Elouise and Rachael
5/5
TrustpilotReally helpful from start to finish!
Geraldine and Zoe were extremely helpful throughout the entire house purchase, from viewing to completion. They made everything so much easier and really helped my experience as a first time buyer!
4/5
TrustpilotStaff
Bryony Crookes was always very helpful, friendly and understanding.
5/5
TrustpilotRyder & Dutton were just great
Ryder & Dutton were just great and a shout out to Samantha, Freya and Gabrielle for their joint efforts.
5/5
TrustpilotGood experience
Excellent photo’s got the marketing off to a good start. Once a buyer was found, Jenny Boyle did a sterling job keeping all informed and ensured the momentum was maintained until final completion.
So glad you were happy with the service, Steve! Thank you again.
5/5
TrustpilotBeen dealing with Gabrielle and she has…
Been dealing with Gabrielle and she has made the process so smooth and easy. Highly recommend her and R&D. They’ve made the process stress free for me as an investor.
Thank you for leaving a review of our service, we very much look forward to helping you find tenants for your future investments! Kind Regards, Gabrielle Wray MARLALettings Valuer
1/5
TrustpilotDisgusting service
Disgusting service. How can I trust them to be there if i make the journey of 2 hours to view the house (1h each way)?Different agents give different information. Some agents have the appointments available and others don't. Some are just after your details and nothing else bothers them. All this mess created so much confusion and issues trying to rearrange the appointment which we booked a few minutes before wanting to rearrange. These guys spent like 20 mins or something all giving different information. We decided to just bun it and go to the viewing which was half an hour away from where we were. We wanted to get something done but all this crap, we decided to just go view the house. Rang in back again to confirm we are on our way and should arrive closer to the viewing time or something. We arrived only 6 minutes late as the Satnav took us slightly to the wrong address. Then all the mess and these guys no where to be seen. Then rang in the office. They said okay they will find out but nothing happened. We rang in back again and they put us on hold and after sometime, they said oh we left coz you were not there. Had an argument but they were not having it and asked us to come back again making a very long journey. our house is around an hour or more away from this desired house and we decided to visit it as we are in midway today. No apology or nothing just dont care about the clients or anything. If we lived in the city or near by then that makes sense but making more than an hour journey each way, would be so pathetic that someone who likes the house would be put off.
5/5
TrustpilotElla and Rachel are the best.
I had a fantastic experience with Ryder&Dutton, due to Ella and Rachel as my 1st points of contact. Their professionalism, friendliness, and helpfulness made the process of renting my house smooth and enjoyable. I highly recommend their services!
Thank you for your great review - Team Rawtenstall
5/5
TrustpilotExcellent all round service
Excellent all round service from first visit and valuation, through the selling process & completion. Always kept informed and easy to talk to when we needed it.
Hi Simon, thank you for your review. I'm glad everything went through and would like to wish you the best for the future. Kind regards, Alex & the whole team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Ryder, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send Ryder and Dutton a message.
Yes. Ryder and Dutton won Trusted Agent in The Trusted Agent 2026 awards.
