Every review we hold for the Halifax office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAs first-time buyers
As first-time buyers, we expected some bumps on the road, but nothing quite like the rollercoaster we ended up on. Thankfully, with Connor as our estate agent, the ride wasn't just bearable, it was actually incredible.From day one, Connor's communication was flawless. He kept us in the loop with every update, big or small, making us feel like partners in the process, not just clients. His advice was invaluable, guiding us through unfamiliar territory with clear explanations and unwavering patience.Then came the unexpected challenge, entirely outside our control, that threatened to derail everything. But Connor? He never flinched. He tackled every curveball with expertise and calm, constantly reassuring us and working tirelessly behind the scenes to keep the ship afloat.His colleagues, too, were fantastic, jumping in to help wherever needed. But it was Connor, with his unwavering dedication and strategic brilliance, who ultimately brought us home, literally! Without him, we honestly don't know if we would have completed on time, or at all.If you're looking for an estate agent who's more than just a salesperson, someone who'll champion your needs, navigate the chaos with you, and celebrate your victories like their own, Connor's your guy.Five stars aren't enough, Connor. Thank you for turning our stressful first-time experience into a story with a happy, homey ending.
Jayde · 23 January 2024
★★★★★ 4/5
GoogleBarnaby was really helpful throughout the whole selling process, it included a couple of setbacks which Barnaby proactively dealt with. Can highly recommend them.
Samantha · 6 September 2021
Agent replied · 6 September 2026
Many thanks for your review Samantha, it is much appreciated!
★★★★★ 5/5
TrustpilotGreat service and communication. 😊
Property took a while to sell but Geraldine especially, Alice and Zoe all worked hard and were consistent in their efforts to help secure the eventual sale. They always provided great advice, were exceptionally friendly and helpful and acted in my best interests. 😊 Huge Thankyou to all of you!
Susan · 4 December 2023
Agent replied · 23 October 2024
Thank you for your review all the very best for the future, Geraldine, Zoe & Alice.
★★★★★ 5/5
TrustpilotMatt is the best!
We wanted to express our sincere gratitude to Matt, our sales negotiator for all his hard work and support during our home buying journey. We couldn’t be more pleased with the service Ryder& Dutton Estate Agents Rawtenstall provided. We are incredibly grateful for everything you’ve done and are thrilled with the outcome! Wishing you all the best for future :)Warm Regards, Dagmara and Marcin
Dagmara · 5 November 2024
★★★★★ 3/5
TrustpilotMixed opinion
I am happy and grateful that Gemma helped me out with finding a house when I was struggling to find one.I’m unhappy and disappointed with the fact that the property has been handed over to me without cleaning. I have informed it immediately after moving in but no response which is worrying.
Dr · 16 October 2023
Agent replied · 23 October 2024
Thank you for your review.You have mentioned issues with cleaning but I can’t see this being reported to us on our systems. This is a property in which we just find a tenant for, and then the Landlord manages everything else, have you reported this directly to the Landlord? If you still need any help please get in touch with me at gareth.hunt@ryderdutton.co.ukGareth HuntLettings Director
★★★★★ 5/5
TrustpilotAbsolutely fantastic Estate agent
Absolutely fantastic Estate agent - would highly recommend,excellent communication & regular updates Always very professional Georgia & Ashley are a true asset to the company, such truly amazing ladies Thank you both for easing our stress levels on our bungalow purchase journey Simply the Best Much appreciation Tracey & Tim
Tracey · 2 December 2023
Agent replied · 23 October 2024
Hi Tracey & Tim, thank you for your review. So glad you now have your new bungalow and we wish you many happy years living there! All the best, Georgia, Ash & the whole team at Ashton!!
★★★★★ 5/5
TrustpilotSarah Green
Recently moved from rented accommodation in Helmshore and dealt with Sarah Green from the Rawtenstall office - Sarah made the whole experience a much easier process in what can often be a stressful time and was very helpful with great expertise, communication and professionalism - Thanks SarahJonathan Sargent
J · 5 October 2022
★★★★★ 5/5
TrustpilotGreat service!
Ryan was brilliant. Kept in touch with us and helped us to secure our dream home in around 3 months from offer to completion. Thank you!
Customer · 18 May 2024
★★★★★ 5/5
GoogleBrilliant service from Steph and the team from beginning to end. Timely communication, practical advice and professional right up to the very end. Puts other agents to shame.
Stuart · 16 September 2020
Agent replied · 21 June 2024
Thanks for the review Stuart and also for completely trusting us when it came to handling your two properties whilst you live so far away. We will keep you posted with the works at the other property. In the meantime, have a lovely Christmas and New Year in the sun. Kind regards, Steph
★★★★★ 5/5
TrustpilotMichaela and Jade made my first time…
Michaela and Jade made my first time buying experience fantastic, Excellent communication and always willing to help. Thanks to you both for everything.
Nddreemer · 9 July 2024
★★★★★ 5/5
TrustpilotHighly Recommended…
Every person we dealt with at Ryder and Dutton was very professional and knowledgeable. Conner and Michaela have gone above and beyond with their support, keeping us fully updated and liaising between solicitors.
Anne · 20 December 2023
★★★★★ 5/5
TrustpilotGreat customer service by the staff
Great customer service by the staff, very helpful and organised! I must give a special shout-out to Gemma Horn who has been so great at keeping us updated, we’ve really felt like we were in safe hands. Thanks again Gemma.
Lucy · 12 June 2024
Agent replied · 23 October 2024
Hi Lucy, Thank you very much for your lovely review. I'm happy that I could help the process go smoothly for you, Enjoy your new home. Many Thanks Gemma
★★★★★ 5/5
TrustpilotGreat company is dealing with 4 of my…
Great company is dealing with 4 of my properties. in particular Freya has been very helpful with a recent query of mine. Dealt with swiftly and efficiently. Thank you again.
Bilal · 15 February 2024
★★★★★ 5/5
TrustpilotI have just completed a purchase with…
I have just completed a purchase with the Rawtenstall branch of Ryder & Dutton. I was really pleased with how Leon dealt with my transaction and despite some delays, he was always on hand to answer me questions.
Ryan · 18 July 2024
Agent replied · 23 October 2024
Thank you Ryan for all your help with this, I look forward to working with you in the future. - Leon
★★★★★ 5/5
TrustpilotI would like to thank Carmel & Emma for…
I would like to thank Carmel & Emma for there great help during my first time renting into a property, especially Carmel who has been extremely helpful from the very start .. I couldn’t thank her enough!!
Reagan · 1 September 2023
★★★★★ 5/5
TrustpilotThank you to Geraldine Marsden
Thank you to Geraldine Marsden, Who went above and beyond keeping me updated every step of the way on the purchase of my property. Great service
Nas · 4 May 2024
★★★★★ 5/5
TrustpilotI bought my first home with the help of…
I bought my first home with the help of Micheala Hewson and morgage advisor Peter Hill, they recommended Jill Gregor at North Ainley. All three were so helpful and made my experience happy and stress free.
Becky · 23 September 2023
★★★★★ 4/5
TrustpilotI have been very satisfied with Ryder…
I have been very satisfied with Ryder and Dutton over the past few weeks with their excellent customer service in finding me a new home.I would like to recognise Rachael H Cofield for her help.
Ken · 3 September 2024
Agent replied · 23 October 2024
Thank you for your kind words. We're thrilled to hear you've had a positive experience with us and that you were pleased with the customer service you received.Gareth HuntHead Of Lettings
★★★★★ 5/5
TrustpilotRyder and Dutton Were very helpful at a…
Ryder and Dutton Were very helpful at a sad time in our families lives mum had passed away and they handled everything from start to finish. Thank you very much Ryder and Dutton. Nick, Mike and Phil.
Nick · 1 August 2024
Agent replied · 23 October 2024
Thanks so much guys, it was a pleasure working with you all!
★★★★★ 5/5
TrustpilotExcellent services
I am much excited with the company's process on how to secure a property.Much gratitude to Carmel for her support and how she helped and explained whole process.I will always recommend this agency to anyone who wants to rent a property because their services are superb.Thank you guys
Thez · 27 December 2023
Agent replied · 23 October 2024
Your feedback is much appreciated, all the best in your home.
★★★★★ 5/5
TrustpilotThank you 🤩
Would have struggled with out the Estate Agent Ada. Super star for chasing up the world’s worst solicitor. So happy we got there in the end. Thanks for all your hard work and help.
Shaun · 22 October 2025
★★★★★ 5/5
TrustpilotExcellent Service!
I had the pleasure of working with Jade and Michaela during the process of buying my new home, and I can't recommend them enough! From the start to receiving the keys, they provided exceptional service and made the entire process seamless and stress-free. If you're looking for a team that will go above and beyond to make sure your home buying experience is a positive one, look no further than Jade and Michaela!- Shaji
Rayon · 28 April 2024
★★★★★ 5/5
TrustpilotGood advice at every stage of the…
Good advice at every stage of the process of selling in a difficult market for a Victorian era house. All major contacts were with staff in the local office who understood the environment. Friendly approach with none of the pushy commercialism that you get with some other agents. They were great!
Robert · 12 October 2023
Agent replied · 23 October 2024
Thank you for your review Robert and Thelma. It was lovely to sell your stunning home and we wish you all the very best for your new home.
★★★★★ 5/5
TrustpilotIn what was a very stressful house move…
In what was a very stressful house move , Megan from Ryder and Dutton was amazing. She kept me informed every step of the way. Thank you Megan
Suzanne · 16 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
