Trusted Agent profile · HALESOWEN
★★★★★
97 reviews across 1 platform
19-21 Hagley Road, HALESOWEN, B63 4PU
Taylors's office in HALESOWEN, at 19-21 Hagley Road, is rated 4.1 out of 5 across 97 reviews on 1 platform, including 97 Google reviews rated 4.1.
Every review we hold for the HALESOWEN office, from every platform, shown as written. First names only.
1/5
GoogleAbsolute rubbish..allegedly sold in April and had no feedback at all through the summer.. September informed that buyer ill so sale probably not happening! A waste of our time.. stringing us along all this time. Now got to start all over agsin
1/5
GoogleThings were ok until after the sale was agreed . Once sold I had no communication from them unless I called and chased them. I did ask to be kept informed on how the sale was proceeding every week but I don’t think anyone could be bothered. They have been paid a lot of money for very little work. I would not recommend them or use them again.
1/5
GoogleTaylors in Halesowen have been dealing with my late father's sale of his house. I emailed them months ago and have called on several occasions and got no reply whatsoever. Absolutely awful to be cast aside
It is always disappointing for us to read a review like this. HOWEVER, as you know, we are legally obliged only to speak with the Executor of an estate sale. By no means were you 'cast aside,' and we appreciate that while this might not have been ideal, we have to follow legal protocol. This estate agency will always 'stick to the rules'.
5/5
GoogleOutstanding Service & Really Helpful Jak was brilliant and helpful from the very start. The viewing process was made easy by him and his team. The selling process was even easier, especially with the wonderful Scarlett at the helm. I recommend this company to everyone I know who is selling.
5/5
GoogleI never usually leave a review on things (bad of me) however Taylors Halesowen were absolutely superb! Especially Ebony who was always professional, always got back to me when she said she would and always kept me in the loop. Fully recommend!
5/5
GoogleCan not thank Taylor's, Halesowen enough. The efficiency and excellent communication from staff made selling our property such a smooth process. No issue was too big, and any typical problem that usually comes up in sales was dealt with swiftly and professionally. Cannot recommend enough
5/5
GoogleScarlett Norrey was the woman who dealt with us when we purchased our home recently. She was brilliant, really helpful, good communication and kept us in the loop. Couldnt of asked for a better estate agent when we found our dream home. Thankyou! Rob and Sofia Lowe
1/5
GoogleNo one turned up for our viewing despite receiving multiple email confirmations, knocked on the door to find the occupier in her pyjamas, she’d been told by Taylor’s we’d cancelled the viewing which we hadn’t
1/5
GoogleDreadful for lots of reasons. Taylors valued my home at more than £20,000 LESS than another 2 agents (I went with one of the other agents and sold within a week) Unfortunately the property I chose to buy was being sold by Taylor's. They were dishonest about other interest, stating that others were in a proceedable position and later disclosing that they were not. After agreeing the sale nothing was done for over 6 weeks, although I was chasing constantly. I was repeatedly fobbed off, saying the draft contract from the solicitor would be sent out in the next couple of days, this went on for weeks. Eventually I spoke with the seller, who was completely unaware as Taylor's hadn't contacted them either, and they got things moving. Eventually contracts were exchanged and a completion date agreed... 2 days before completion I received a call from Taylor's asking if my solicitor had requested searches on the property yet. I couldn't believe it. How could they be so inept? I've been in my new home for over 2 weeks now and the SOLD board has yet to be collected. I've given 1 star because although they were useless the staff were all very polite.
1/5
GooglePossibly the worst decision my wife and I made was to put our property for sale with Taylors estate agents Halesowen, we have had nothing but problems for 7 months, the office manager Stuart Down even admitted himself that we had not received the service expected of them, how they can advertise saying they are "EXPERTS" with "CONSIDERABLE EXPERIENCE" is beyond belief, we were passed between 3 different members of staff none of which we believed to be competent, we had to keep chasing them for information on our sale eventually we went with another agent and sold within 1 day. VERY VERY POOR!!! If I could post this review with a zero star rating it would be too much. Very disappointed.
5/5
GoogleYet again superb, Stuart and the staff brilliant, by far the best estate agents in the area, thank you so much
1/5
GoogleOur complete experience buying a house from Taylors was awful. From the very start we had a meeting with their financial advisor who told us lots of wonderful things about using them for everything. We asked them to send us all the details so we could confirm but we were supplied nothing. The whole thing went down hill from here really. After trying to get a memorandum of sale, which by the way was incorrect 3 times! The third time there was a mistake they just said oh it would be fine... Poor quality if you ask me. we proceeded with the purchase. About 4 months went by without basically a word so I contacted them to request some communication with the vendor to talk about completion/exchange dates. No response after about 4 weeks for them to tell us there is a delay in the chain, which they would have known about previously but decided to try and delay by sticking their head in the sand. If we were told a week or so before and had open communication we could have continued our letting agreement and proceeded with the purchase but unfortunately that was not the case. We had to pull out of the purchase after a horrible 6 months of time wasting. Taylors had no interest in communicating with us and were no importance to them. AVOID! As a comparison we purchased a house with Lex Allan Grove. Completed in 6 weeks with communication constantly. Don't waste your time with Taylors.
1/5
GooglePoor at negotiating a purchase. Not kept informed I had to chase. Jak and Mark let down by their team
5/5
GoogleScarlett was excellent, but the flat i bought was not, so I will be looking for somewhere else.
5/5
GoogleFirst class service and can't thank Jak and Scarlett enough for their support and help.
5/5
GoogleTaylors were excellent with my purchase. Scarlett Norrey is friendly, efficient and kept me updated every step of the way. Thank you.
3/5
GoogleCalled and spoke to Mark Taylor who didn't seem as if he wanted to listen or was interested to help
5/5
GoogleWas good food. Steak was a bit tough though
1/5
GoogleWe did not trust this estate agents with their comments and opinionated views regarding the value of property when we had other values They did not like our comments so please be careful if you use these agents there are better in the locality
5/5
GoogleI was very pleased with the service given by the Halesowen branch who managed to agree a sale after my property being on the market for 6 months. The commission was very reasonable and service was brilliant particularly by Jak. I would definitely recommend this agent to anyone in the Halesowen area
5/5
GoogleMr Jak Taylor what a wonderful young man so helpful, he knows is stuff and points you in the right direction. I would not go any we're else in the future 5 starts on his rating thanks Mr G Iezzi
5/5
GoogleGood service and a family business found Jak our first point of contact very knowledgeable and helpful his father was equally very experienced and professional to deal with, our house sold in 4 weeks for the full asking price.
1/5
Google*posted on behalf of vendor* 1 star given as no facility to leave none! Proposed sale of 378 Birchfield Lane, Oldbury, B69 1AE. Extremely disappointed …
1/5
GoogleThey are the worst Estate Agents don't bother to many lies to many excuses .
Your comments are of obvious concern to us Paul. We'd like to opportunity to discuss your issue and see what can be done to put the matter right. Perhaps in the first instance you could speak with our Branch Manager at the Halesowen office, or the resident Director? Of course, if there are aspects of our service which need addressing, we will do so. Do give us the opportunity to have a chat 0121 550 3978
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Taylors's HALESOWEN office has 97 reviews across 1 platform: 97 on Google.
Taylors Halesowen is rated 4.1 out of 5 across all 97 reviews, and 4.1 out of 5 on Google from 97 reviews.
Taylors Halesowen, 19-21 Hagley Road, HALESOWEN, B63 4PU.
