Taylors Halesowen reviews

★★★★★ 5/5

Google

I cannot thank the team at Taylors enough, from start to finish of our purchase and sale they have been very responsive and resourceful to get us through to the finish line. I would like to thank Jak who was beyond helpful in the purchase and sale of our homes and especially Fern who probably got fatigued by my perpetual phone-calling. Again from the bottom of mine and my families hearts, thank you.

Alex · 26 February 2026

★★★★★ 5/5

Google

I just wanted to say a huge thank you to everyone at Taylor’s Estate Agents in Halesowen for all their help in selling my properties. I’ve been working with the team since 2023, and the service has been consistently excellent throughout. A special shout out to Jack, Fern, Lauren, and Stuart, who I’ve worked closely with, I really can’t thank you enough for your support, professionalism, and dedication. You’ve made what can be a stressful process feel smooth and manageable every step of the way. I truly appreciate all the hard work and would highly recommend the team to anyone looking to buy or sell.

Gamil · 24 March 2026

★★★★★ 1/5

Google

Taylors estate agents Halesown are by far the worst company I have ever had the misfortune to contact , I phoned them today 14-10-25 to ask if they had got the right valuation on a house that they have for sale opposite myself in Rowley Regis, the person that l spoke to -Mark Taylor was very arrogant and very unhelpfull, I would advise anyone thinking of selling their house to avoid Taylors, or at least get a second opinion , also dont believe all of the 5***** reviews that you see posted on their site any one can write a review. Taylors recently valued a house on Fairbourn Ave , for £ 259.950, to calm my neighboure;s I had my house valued this morning = £280.000 how come such a difference in price for two houses that are very simular .? remember this when or if you decide to sell your house . as l have now been waiting for a call back from the solictiors that are dealing with No 3 Fairbourne Ave for almost one week . I am now going to contact all of the beneficiary's regarding the sall of this house .

Jeffery · 30 October 2025

★★★★★ 5/5

Google

From the initial enquiry to the completion of sale Taylors Halesowen were simply amazing! Being new to the whole moving house thing we decided to get three estate agents to value our property and see who seemed to be the most professional and helpful with regards to the process and what was involved. It was a 'no brainer' when Mark Taylor came to see us, he was an instantly likeable guy and made us feel comfortable with him and what Taylors would offer us, so we had him back to take photos and put the house on the market and waited for the phone to ring... It did, almost immediately and this is where our journey with Taylors really became a pleasure! We very quickly built up a good rapport with Nicki and Fern by phone and email, they couldn't have been more professional, courteous, and patient with us. They made us feel at ease with the process and genuinely couldn't have done enough to help us. Now everyone will tell you that moving house is stressful - however when Taylors number flashed up on my phone to arrange a viewing it really was the highlight of my day! Throughout the process they communicated effectively and efficiently with all parties concerned with the move and would never tire of our endless questions and my (sometimes) amusing phone banter. The fee is also worth mentioning at this point, Taylors worked for us on a fixed price agreement which was way better than having to cough up a percentage of our sale proceeds and I can almost guarantee that we got way more, for less money. Something you might want to bear in mind if you are about to move house and are wondering if you should go with Taylors then consider this - They do exactly the same job as other estate agents, just way better and probably cheaper! Bottom line, I wholeheartedly recommend Taylors Halesowen, the staff go above and beyond what I would consider to be good customer service, they absolutely smashed it for us and we will never forget the efforts they put in to get us into our new home. Thank you very much to Mark, and especially to Nicki and Fern for all your hard work! The saddest part of the move is that we no longer get to have our chats! 11/10 Totally Recommend! ❤️

Likklemuppy · 31 August 2025

★★★★★ 5/5

Google

I recently sold my house with Taylor’s Estate Agent and had a really good experience. The team were friendly, helpful, and kept me updated through the whole process. They gave great advice, answered all my questions, and made everything feel easy and stress-free. My house sold quickly and for a good price, and I couldn’t be happier with how everything went. I’d definitely recommend Taylor’s to anyone looking to sell their home.

Kirsty · 30 October 2025

★★★★★ 5/5

Google

Taylors Halesowen have been brilliant and i would highly recommend. I have sold 2 properties and purchased a property with them over the past 12 months. Selling my late fathers property they were respectful and supportive. We met with 3 different local estate agents. Jaks expert knowledge of the local area and to the point advice won Taylors the work. Lauren guided us through the sale process and was responsive to all enquiries (for which i had a lot). She also has experience with the conveyancing process and her knowledge of this was invaluable. Following this they helped us sell our property and also helped us find a property. Lauren (again) and Fern has been superb throughout this all of this. Fern had a calm and reassuring approach. The property we purchased had many challenges come up (no fault of Taylors) and Fern & Lauren managed to get this completed in just over 3 months. Which was a brilliant achievement considering the circumstances. Anything asked of Taylors was never too much. Thank you to all of the Taylors (Halesowen) team for everything you have done!

Rob · 26 June 2025

★★★★★ 1/5

Google

Absolutely waste of estate agent , did a viewing on the house , called them to give my price and was told we will call you next day , no call made. Had a email 3 days after to say all bids need to be sent on email and asking all personal details from bank account deposits , solicitors details etc . Submitted revised offer and was told they will contact me next day . Still 3 days and no contact but house has been sold based on there website . At least call all the people who have gone out there way and notify them as we have have all made the effort and supplied personal financial statements which you now have possession of. Don’t waste your time with this estate agent .

Deb · 30 October 2025

★★★★★ 5/5

Google

Great service from start to finish. The team have been transparent, responsive, and easy to deal with throughout. Everything was handled professionally and without any hidden surprises. I’d happily recommend them for their straightforward and reliable approach to letting service.

Shaz · 20 April 2026

★★★★★ 5/5

Google

From start to finish Taylors have been great. Stuart was super helpful and very responsive. I had contact with Fern who was fabulous and was easy to get hold of. The majority of my contact was with Maddie who is a credit to the team, just lovely, very attentive and efficient, thanks Maddie you have been wonderful, CS x

CJ · 26 August 2025

★★★★★ 5/5

Google

We have recently moved down to Devon and used Taylors to sell our house in Halesowen Fully recommend. The whole team were excellent. In particular Lauren and Nikki. Very professional and friendly and made the whole process easy.

David · 29 November 2025

★★★★★ 5/5

Google

Fern worked tirelessly to achieve the sale of my late father’s home. It proved a frustrating process with a number of false starts but she stuck with it, managing the process with efficiency and good grace. Thank you to her and the whole Taylor’s Halesowen team.

Esther · 22 December 2025

★★★★★ 1/5

Google

NEVER AGAIN. House sold through Taylors recently but things went bad on moving day. There was a delay on the buyer’s part and their solicitors regards to payment. The issue was that Julie Jones (Taylors Estate agent) told my buyers they could have the keys to my house however payment was not showing as cleared via our solicitor. It is the solicitors that should tell the sellers and the buyers when they can have the keys. I did report this to Stuart Down who is a manager at Halesowen branch. He did agree that it is the solicitors that should give the go ahead when the keys are released. On the day of moving we were extremely stressed out; we were also exhausted and tired. We expected to be out by 12.30 but this didn't happen due to payments not cleared. We had the buyer on the door step around 2pm 'we want the keys now or we are going to call the Police, this is legally our house' I do not blame the buyers in any way as this I think anyone would do when given the wrong information. The cause was the estate agent Julie Jones. There had been no arrangement for the buyers to come directly to our house, Julie Jones had rung moving day morning and told us to drop the keys at the estate agents when we were ready! We were at this point feeling weak with the stress. She was telling the buyer to get the keys, us to give the keys over, and our solicitor saying payment is not cleared, do not give them the keys. A house is not legally owned by the buyers until payment is cleared. Our buyers were seeing red and fuming. This really is not how we wanted to leave the buyer and the house we had lived in for 20 years. We wanted to leave on friendly terms. We did everything to the house leaving it in a clean welcoming condition on the day, as if to say ‘welcome to your new home’ to the new buyers, but instead it felt that this extra attention we had made was for nothing. We really looked after the house over the years and got it to a very high standard. Julie Jones says she has 30 years’ experience; she knew everyone in the trade, even said she knew our solicitor really well but guess what? when I asked our solicitors, they said no never heard of her. I spoke to many other estate agents when looking for a house and they came across as professional and knew what they were doing. Taylors you need to have a complete rethink on your business. Start listening and make changes for the better. I am left with a very bad feeling. My buyers I know think it was us that caused the issues still to this day. I did complain to Stuart Down and he did try his to smooth things over with my buyers. During one of our conversations he did start to get worked up and muttered a few words 'for goodness sake' I said 'sorry what did you say?' He then started talking like he had not said anything wrong. I think really, I should have complained to trading standards rather than a person that works for the company, after all you will never get a fair conclusion. Julie Jones was not reprimanded for any of this. I recently had to sell my mother’s house, and the keys were with the same estate agent. On moving day I got a call from them telling me they had released the keys to the new owners as they had the call from the solicitor giving key release proving solicitors say when funds show cleared and keys are released and not individual members of staff who think they know better. I am not one for giving negative reviews but in this case due to the stress caused it is justified. THE REPLY FROM TAYLORS SAYS IT ALL. LIES ALL THE WAY. OUR REMOVAL VANS HAD LEFT - YES LEFT BY 12.30 THERE WERE 5 REMOVAL MEN WHO CAN CONFIRM THIS. WE WERE WAITING FOR OUR SOLICITOR TO SAY YES HAND THE KEYS OVER. YET TAYLORS SAID HAND KEYS OVER EVEN THOUGH PAYMENT HAD NOT CLEARED. WE WERE READY AT 12.30 IT WAS ALL DOWN TO CLEARED PAYMENT FROM THE BUYERS AND HANDING THE KEYS OVER AT THE CORRECT TIME. ESTATE AGENTS CAN NOT GIVE THE GO AHEAD TO GIVE KEYS OVER - IT IS THE SOLICITORS WHO HAVE THE SAY WHEN TO DO THIS NOT TAYLORS HENCE WE SUFFERED EXTREME STRESS ON THE DAY.

Stuart · 26 March 2020

★★★★★ 5/5

Google

Jak, Fern & colleagues were genuinely so lovely. Down-to-earth advice in such a cutthroat industry is so refreshing. They didn't tell us just what we wanted to hear by placing an attractive high end valuation when they were trying to secure our instruction. But explained how the price would be set and explaining about their vast knowledge and comparable evidence and experience. Not like some agents who seemed to value quite highly, just to get a foot in the door. During the marketing they were diligent in chasing viewers for feedback; and then when a sale was agreed they regularly chased our buyers and their solicitors for up-dates on their progress. It wasn't a long chain - but it dragged on because of our purchasers delays on finance; it was hard not to feel anxious and frustrated; but Taylors did a sterling job in keeping it all on an even-keel. We would wholeheartedly recommend Taylors Estate Agents, Halesowen to sellers and buyers alike; you will be in safe hands. As an aside, we also used the services of Mark Taylor for RICS Homebuyers surveys on our prospective purchases. He was extremely thorough and the report was expedited within no-time and anything we didn't understand on the survey - he was happy to chat with us to explain his findings.

Sally · 29 November 2025

★★★★★ 5/5

Google

Having to sell a property in Halesowen, in the capacity of Lasting Power of Attorney for Property & Finance to a 96 year old Aunt, and living a good two hours away, I needed an Estate Agent that could take charge of the whole process; Taylors fulfilled this role completely, with speed and professionalism second to none. I was kept informed throughout the whole process. I have no compunction in fully recommending the Halesowen Branch of Taylors, all their staff possessed a "Can do" attitude, which has not been the case with other Estate Agents I have worked with. Sincere thanks to all at Taylor's for your expertise and efforts. Simon W-B North Shropshire

Simon · 30 October 2025

★★★★★ 5/5

Google

House sold very quickly and at a good price. Taylors were also able to help with a prompt evaluation for CGT purposes. Fees were very reasonable.

C · 30 October 2025

★★★★★ 5/5

Google

If you look at the statistics, Taylor’s gets all the results. I can’t thank them enough for helping us through the buying and selling process, which can be challenging, but with their help, it was a lot better than we thought. They really did eliminate a lot of the stress that is associated with buying and selling a house. We went through all the local estate agents and initially chose a different one to try and get a good price. This wasn’t achievable, as is the case in a lot of times like this. We decided to go to Taylor’s as we bought the house from them 14 years ago, and they were fantastic. Arranged for them to come round , we cannot fault them. Jack really knew what he was talking about and had an idea of how he wanted to present the house. Some of the viewers from the previous estate agents said that our house was a lot nicer than the pictures. We definitely have a house that’s awkward to show its best light in pictures alone. Taylor’s took extra photographs and really did show the property at its best. Within less than a month, we had an agreed sale. Everybody we dealt with in the Halesowen office has been professional, friendly, and always returning your calls. They were also able to give us invaluable advice about purchasing. They really do know the market in Halesowen , Romsley, and surrounding areas. Taylor’s genuinely wants the best for you and your buyer.

K · 26 August 2025

★★★★★ 5/5

Google

Exceptional Service and Expert Guidance. I recently called Taylors Estate Agent's to get advice and an updated rental valuation for one of my properties, and I couldn't be more impressed. They were incredibly knowledgeable about the latest government guidance on rental policies in the UK and helped me navigate the process of increasing the rent in a fair and compliant way. Their advice was clear, up-to-date, and tailored to my specific situation. They took the time to explain the new regulations and ensured everything was handled correctly and professionally. Thanks to their support, I was able to adjust the rent appropriately while maintaining a positive relationship with my tenants. Highly recommend them to any landlord looking for reliable, informed, and friendly service!

George · 28 May 2025

★★★★★ 5/5

Google

Taylors in Halesowen recently acted in the sale of my late mother's house, and I am grateful for their excellent service. Everyone involved was helpful and professional throughout the process. Although it did not sell quickly, Jak and Julie were persistent, eventually finding a first time buyer. Then while the buyer's solicitor was very slow and uncommunicative, Jak was pro-active, and maintained good communications with me and with our buyer up to completion. Many thanks to Jak, Julie and Mark.

Steve · 26 March 2022

★★★★★ 5/5

Google

Worked with Taylor’s (Halesowen) previously when selling and didn’t hesitate to use them again for my recent house sale. First class service from start to finish as expected. Jack & Julie both have vast experience and more importantly are a joy to deal with. Julie in this particular instance was incredibly transparent, Honest & courteous throughout the whole process and is incredibly knowledgeable which takes away a lot of unnecessary stress which usually comes when selling. Wouldn’t hesitate for a second to recommend them to anyone else when choosing an estate agent to work with.

Alex · 26 March 2021

★★★★★ 5/5

Google

The team at Taylor’s Halesowen were absolutely outstanding from the first day to the day we moved house . It took 7 weeks and we were kept informed every step of the way , particularly by Dom . There was a long chain invovled but Dom seemed to keep it moving . He always returned a phone call or email straight away with professionalism and enthusiasm. Well done Dom . Mark , jack and scarlet played their parts too and we would have no hesitation in recommending Taylor’s . Fantastic 👍🏼

Debbie · 26 March 2021

★★★★★ 5/5

Google

We were taken by Jak on our initial meeting.He was straight up,knowledgeable and effortlessly helpful to someone who hadn’t had any dealings with Estate Agents and house sales in 30 years. During the sale Jak was always on point and available during these pandemic times. Our initial trust in him was never bumped or dented. If you need a local Estate Agent to help sell your property at a fair price use Taylor’s. Find someone better than Jak? You Won’t.

Mark · 26 March 2021

★★★★★ 5/5

Google

Superb! Valuation with Stuart ... Very professional and considerate towards the seller. Contact continued with Jak who was mindful of the circumstances and provided excellent support both with assisted viewings and continued support throughout the process. I cannot recommend highly enough ! Difficult to explain how effective and helpful Jak has been due to the circumstances of the sale ....this is a public forum and Jak was acting through a family member hence lack of detail due to data protection. Seriously I would go to Jak / Taylors Halesowen if I decided to sell!! Thank you Jak!!!!!! Take care Karen Pooler

Karen · 26 March 2021

★★★★★ 5/5

Google

Want to say a big thank you to mark and all the team at Taylor's for a fantastic service especially Mark and Julie it's never easy selling your house but they helped and me, so I would highly recommend Taylor's there was always someone to talk to when I needed someone and that makes a differences as you never know what troubles may arise but they were supportive and very professional, so if you are wanting to sell your home give them a ring. Well done THANK YOU

Sharon · 26 March 2020

★★★★★ 5/5

Google

Want to say a big thank you to mark and all the team at Taylor's for a fantastic service especially Mark and Julie it's never easy selling your house but they helped and me, so I would highly recommend Taylor's there was always someone to talk to when I needed someone and that makes a differences as you never know what troubles may arise but they were supportive and very professional, so if you are wanting to sell your home give them a ring. Well done THANK YOU

Sharon · 8 July 2019