Jordan Fishwick Hale reviews

★★★★★ 5/5

Trustpilot

Always helpful

We've been working with Jordan Fishwick (and Joely) for sometime and found their management efficient and helpful

Matthew · 3 June 2024

★★★★★ 5/5

Trustpilot

Friendly and on top of things

Very happy with my experience and in particularly with Joely. Attentive and responsive.

Sinead · 30 July 2024

★★★★★ 1/5

Google

Disgusted to hear that a tenant had to pay a month's rent in their property, even though they were unable to move into the property for a month. How can forcing tenants to commute from another city for a month and making them lose income because of this be considered acceptable? Now under the lockdown, they're being treated like second class citizens because they had been furloughed, and were unable to pay their full rent. It has been government guidance that estate agents and landlords work with tenants to help during the lockdown, and this is how Jordan Fishwick treat their tenants? On top of this they were given their gas safety inspection 2 months late, which is completely illegal showing you just how inept they can be.

Oscar · 22 June 2021

★★★★★ 5/5

Google

Vikki and Tom at Jordan Fishwick, Hale have worked above and beyond their scope of practice as the agents in the sale of my property. They made what could have been very complicated completely stress free. They kept me updated throughout without overloading me with detail. Contact with another agent, at a different firm for my purchase has highlighted how professional, organised and skilled Vikki and Tom are at what they do. I would never use anyone else. Highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Emily · 22 June 2021

★★★★★ 5/5

Google

Abbi at Jordan Fishwick in Hale is extremely helpful and a pleasure to deal with. Very responsive to any queries and handles everything efficiently and professionally. Would definitely recommend!!PositiveResponsiveness, Quality, Professionalism

Andrew · 26 August 2021

★★★★★ 5/5

Google

I recently sold my house through Jordan Fishwick, Hale. Chris, Jamie and Kurtis are all very personable and helpful. I was particularly impressed with how much they kept me up to date on progress so I always knew what was going on. Thanks so much team for all your help!

Angela · 22 April 2024

★★★★★ 5/5

Trustpilot

Good customer services and communication

Debbie · 26 November 2025

★★★★★ 5/5

Google

I cannot recommend Leyla and Faye enough, they were so helpful from start to finish and made the process as smooth as possible. Thank you so much!!PositiveResponsiveness, Quality, Professionalism, Value

Ashleigh · 26 August 2021

★★★★★ 1/5

Trustpilot

Bad at selling, awful at renting.

JF we’re supposed to market our house for sale. They showed people round when we weren’t there (which was fine) but failed to remember where the keys for the back door were to show people to garden. Needless to say, it didn’t sell. Oh, and they tried to sell it to a disability charity. A house with stairs. And no room for a lift. They then rented it to a guy (who was apparently a friend of theirs) who didn’t pay the rent, who blocked the drains, who beat up his partner causing the police to come round, and who caused a leak that wrecked the wooden floor. They also didn’t check the house when he was there so missed the dog living there.

Kathryn · 23 February 2021

★★★★★ 5/5

Trustpilot

My partner and I are in the process of…

My partner and I are in the process of buying a property through Jordan Fishwick. The agent, Tom, was extremely helpful in organising viewings speedily and at convenient times for us and communicating our offer to the seller. Throughout the process, Tom helped to move things forward, was clear and open, and was easy to contact. We are thankful to Tom and the Hale team and would recommend.

Roz · 15 November 2022

★★★★★ 5/5

Trustpilot

Richard and the team were spot on…

Richard and the team were spot on supporting us with our sale and purchase. Couldn’t have asked for a better service!

Thomas · 1 October 2022

★★★★★ 5/5

Google

Excellent. Very courteous and efficient in all our dealings with them. Rapid response when needed. Would recommend them wholeheartedly

Paul · 16 June 2025

★★★★★ 5/5

Google

Excellent service from the team from serving notice to arranging for the deposit to be assigned to myself

Jennifer · 25 June 2025

★★★★★ 1/5

Trustpilot

This company is quite frankly…

This company is quite frankly shockingly awful. Right from the start of the rent period, when furniture that was due to be removed wasn't and the house was filthy, to the end when they tried to keep my deposit and disputed for over 3 month. Now when go legal with the TDS Tenancy Deposit Scheme, is over 3 months so cant get my money back - they knew this from the beginning. This firm is one on the worst I have ever dealt with. They have no customer care ethic at all. Indeed their attitude is so bad would make a perect comedy sketch. I would avoid at all costs.

Customer · 13 October 2020

★★★★★ 5/5

Trustpilot

Joely​​​​ Brooks MARLA is very helpful

Joely​​​​ Brooks MARLA is very helpful, efficient and communicative.

Armei · 9 August 2024

★★★★★ 1/5

Trustpilot

Absolute nightmare of a letting agency

Absolute nightmare of a letting agency! Do not ever rent from them!! When we moved from America to England we were told by JF the home had been “cleaned”. We opened the door and you would have though they were filming an episode of Breaking Bad in the home!! It was like squatters we’re living there. Food all over kitchen cabinets, broken glass everywhere. Trash all in garage and paint cans left. Over the 7 years we had no heat for weeks at a time no hot water. Basically JF never responded quickly and the home owner didn’t respond quickly at all to urgent repairs. I would never list a home for sale or rent from Jordan Fishwick. We must have gone through 20 different property managers during 7 years!!! What does that say! Such a terrible overall experience and now they have home listed to rent again after we were told homeowner was selling the home! Slimy people!!! 😡😡

Frustrated · 11 September 2020

★★★★★ 1/5

Trustpilot

Avoid Avoid Avoid Martin Moston and his team

If could award 0 stars this would be a better option.Patronising Martin Moston - has no clue about property. Says he's speaks as he wishes.Taylor and Megan are rude arrogant and get this if you want to visit a property you need to provide funds etc.Seriously avoid this branch.

Anon · 8 March 2024

★★★★★ 5/5

Google

STOP THE SEARCH - JORDAN FISHWICK (Hale) IS THE ESTATE AGENT YOU WANT TO SELL YOUR PROPERTY! What would we like from an Estate Agent when selling or buying a property? - An extensive and accurate knowledge of properties, prices and current market conditions in the local area. - Enthusiasm for your property. - Speedy and efficient service to get your house on the market and sell your home. - Proactive marketing and selling, promoting, and exhibiting knowledge of, your property to prospective purchasers. - To be kept in the loop, allowing oversight of selling details, launch, prospective viewings, immediate alerts to offers etc. - Accompanied viewings by trustworthy people who have a good knowledge of your home and can respond to most viewers questions straight away. - Being able to contact people in the office easily and/or have them call you straight back - AND for prospective buyers to be able to receive the same prompt response to any enquiries. - Pleasant, likeable, honest people, for you and your prospective buyer to deal with. - All at a more than fair fee. Tom Beevers, Vicki and the rest of the team at Jordan Fishwick Hale, gave me all of this and more. My property sold within a week of the launch, for well over the asking price. I cannot recommend these guys enough!

Sara · 22 June 2020

★★★★★ 1/5

Trustpilot

Would not recommend

Compared with a number of other agencies we have rented with prior to and since renting with Jordan Fishwick, they are the only ones we have known to charge annual renewal fees (well over £100), made us wait up to three months before attending to necessary repairs (we went from March to June without a kitchen ceiling after it collapsed due to poor grouting in the bathroom) and stung us on our deposit (we were deducted due to their builders failing to remove bags of plaster from the garden, despite requests from us for them to remove it). We paid everything on time and kept the property in immaculate condition, ensuring we notified the agency immediately of any repairs that were required and were therefore shocked at being treated with such a lack of professionalism. Thankfully, we have since purchased a property through an excellent agency and do not have to rent and go through this again.

Rosie · 7 March 2020

★★★★★ 5/5

Google

Great service from Tom and the Jordan Fishwick team. Tom was very responsive and great at keeping informed on how the sale was progressing throughout. Would recommend.

Laura · 22 June 2021

★★★★★ 5/5

Trustpilot

The staff are Very good and helpful.

Kwan · 5 August 2024

★★★★★ 5/5

Trustpilot

I can not recommend them enough!

I can not recommend them enough!I recently sold a house through this agency and from viewings to exchange and completion, it has all been faultless on their part. Richard has always been at the end of the phone to get an update or answer any questions that I had. They are very professional and knowledgeable which helped the process go as smoothly as it did

Nathan · 1 November 2022

★★★★★ 1/5

Trustpilot

Terrible underhand service

Terrible underhand service. They took four weeks from taking my deposit to eventually telling me they wasn’t giving me the property. They wouldn’t give me my deposit back then they put it on the market for 2 1/2 thousand pounds more per annum. That seems almost illegal

Andrew · 21 February 2024

★★★★★ 5/5

Google

Kat Walker at this branch has managed several tenancies for us over the years and has always provided professional, courteous, and knowledgeable help and advice.

Graham · 12 February 2025