Jordan Fishwick Hale reviews

★★★★★ 1/5

Trustpilot

Agent to one of the worst landlords…

Agent to one of the worst landlords I've ever experienced. Said they worked for the landlord and not us. Well they wouldnt have renters for the landlords if that's how think. Incessant phone calls when we were moving out - we wanted to buy the house we rented, got told we had first refusal if it went up for sale. Finally after asking 5 times over 3 years if we could buy it, we let the landlord know we were moving and magically it went up for sale. Jordan fishwick advertised it so overpriced they only got 1 viewing in a year and ended up putting it back up for rent - for 200 more than welcome wanted it for! With no improvement, lack of insulation, falling apart brick work, mouldy shed, rats next door, no parking, no garden, bathroom floor leaking for £925 a month!!! Outrageous. House in question was 6 Chadkirk Cottages. Would not recommend renting with original landlords Sefton Bleasefale and would barter down price to the 700 we were paying (it's a 1 bedroom house!)

Annabel · 25 August 2024

★★★★★ 1/5

Trustpilot

Shambolic

Shambolic. Sent confirmation email of viewings to the wrong email address (which was copied wrong by them from Rightmove). Then when we showed up, both houses had Sold signs outside with nobody there to meet us for the viewing. The next day had the audacity to call and complain for not showing up to the viewings!

Nathan · 16 June 2025

★★★★★ 5/5

Trustpilot

We used a Jordan Fishwick after our…

We used Jordan Fishwick after our landlord switched management company, the transfer process was very promptly and professionally handled by our contacts at the company Joely and Yasmine, who were both very helpful and polite during the transfer and our eventual moving out of the property.

Niall · 6 August 2024

★★★★★ 5/5

Trustpilot

Great experience of purchasing a house!

My partner and I have just purchased a property through Jordan Fishwick and Richard Peck was excellent. His communication was clear and he was always honest with me - even when it was something I didn’t want to hear, which is really important to me. I would recommend Jordan Fishwick and particularly Richard to friends and family

Sophie · 15 September 2022

★★★★★ 5/5

Trustpilot

Friendly and professional.

We viewed a property twice with Olivia at the Sale branch helping us on both occasions.At all times she was friendly, cheerful and efficient. Unfortunately,we did not proceed with the purchase but she handled to he feedback professionally.We wouldn't hesitate dealing with Jordan Fishwick again.

Charles · 26 September 2025

★★★★★ 1/5

Trustpilot

Poor customer service, unprofessional. Not worth the money

Used Jordan Fishwick to sell my house - what a mistake. Left 2 external doors unlocked after doing viewings. Even having 20 min appointments for viewings, they didn't show people anything in the house and just let them wander around. Didn't bother to stay for all the viewing appointments and never made the video house tour that was promised.Completely unprofessional attitude. Rude staff who hung up mid sentence. Could not recommend and would never use again. Didn't do their job and very unimpressed by the customer service (or lack thereof).

Anon · 3 July 2021

★★★★★ 5/5

Trustpilot

Cheers to Mr Mack for excellent service

I rented a property in Manchester for 2.5 years managed by Adam Mack on behalf of Jordan Fishwick. Despite an incredible workload, Adam attended to and resolved all issues raised throughout our tenancy which inevitably arose in an older property. I also enjoyed using interactive apps for administrative tasks that made locating important documentation easier. It has been a pleasure working with Adam Mack and would therefore recommend Jordan Fishwick to friends & relatives.

Luke · 4 September 2024

★★★★★ 5/5

Trustpilot

Emanuel was friendly and helpful…

Emanuel was friendly and helpful throughout the whole process. Responded quickly to emails and was able to answer all of our queries. Thank you!

Oliver · 1 October 2024

★★★★★ 5/5

Google

Excellent agents, never let us down from start to finigh. Highly recommended, thank you so much Kat Walker.

Chris · 26 December 2024

★★★★★ 5/5

Google

Fanastic letting agents. All rental issues always promptly sorted. Would highly recommend.

Billy · 11 June 2026

★★★★★ 5/5

Google

Kat was great throughout our tenancy

Thomas · 11 May 2025

★★★★★ 5/5

Google

Jordan Fishwick provided exceptional service throughout my tenancy, making everything seamless and stress-free. A special thanks to Kat for her professionalism and prompt assistance.

Mahir · 28 August 2024

★★★★★ 5/5

Google

I know most of the team at Jordan Fishwick Hale personally. They are always professional, helpful and courteous. I would definitely recommend using this branch for any buy, rent or sale of your properties in Hale and the surrounding areas. Abbi is still quite new to the team and has taken on her role very well. 5 starsPositiveResponsiveness, Quality, Professionalism, Value

Steven · 22 June 2021

★★★★★ 5/5

Google

Tom and the team, have been excellent throughout the whole process of the sale of 2 properties and purchase of our next home. Under pressure at times, Tom drove the speed and coordination within 11 weeks to completion. Highly recommend

Clare · 11 October 2023

★★★★★ 5/5

Google

I have used Jordan Fishwick (Hale/Macc) for a couple of rental properties as tenants. They are very responsive to any query and easy to get hold of. In particular Kat Walker has been outstanding when dealing with maintenance and financial queries. Night and day compared to other agents I have used in the past.

Peter · 22 June 2022

★★★★★ 5/5

Trustpilot

This was the first property I bought…

This was the first property I bought but it was made a lot less daunting by the Jordan Fishwick team, who were always friendly and helpful to a fault. I want to give a special thanks to Maura who was always on hand to help and made what was quite a long and stressful sales process a lot easier for me.

Anna · 1 May 2021

★★★★★ 1/5

Trustpilot

Avoid at all costs

Jordan Fishwick managed our property for 4+ years and while it was good to begin with and we had attentive service it quickly declined and we had incredibly poor service. They are very quick to request money from you and encourage you to sign a contract but they absolutely will not fix any maintenance problems, even if you complain multiple times. If you end up getting Stefan Bowers as your property manager then god help you because the man is about as useless as a chocolate teapot and will not reply to any of your emails. If he does reply to your email he is aggressive and completely illiterate - good luck. Avoid these estate agents at all cost.

AP06 · 9 March 2024

★★★★★ 5/5

Google

I can’t thank Chris and his team enough. They have gone above and beyond in the process of selling my house. Attentive, helpful, knowledgeable and super friendly Nothing was too much trouble Five star ⭐️ all the way.

Lisa · 11 October 2023

★★★★★ 5/5

Google

Excellent branch. Joely was amazing throughout my tenancy and would always go above and beyond whenever an issue arose.

Jonathan · 11 October 2024

★★★★★ 5/5

Trustpilot

Great Service

The whole experience from coming to value the property to marketing it was very professional. The staff at the Wilmslow Office were friendly and kept us informed along our journey of selling and buying our new home . Theo and Richard thank you I would highly recommend them

JULIE · 11 November 2022

★★★★★ 1/5

Trustpilot

Rude, deceitful and patronising

I contacted them to arrange a viewing to buy a flat. They asked for a mortgage in principle or proof of cash(?!?) just to book a viewing! - nonsense and unprofessionalMore importantly, the person on the phone was entirely rude, unprofessional, patronising and I honestly believe racist. To add to that they were also full of lies saying that all agencies need mortgage in principle to arrange a viewing. - I've personally had several viewings now and in the past without a decision in principle.Maybe they were having a bad day but honestly I would never trust this person and consequently the agency to handle such a transaction for me. If I were someone considering selling or letting with them, I'd stay clear. - hope this reaches people and the agency to improve their service.

AP · 25 January 2024

★★★★★ 5/5

Trustpilot

They are really helpful and friendly

They are really helpful and friendly. May Trigg was especially good, she took care of us and gave us so much help

Janice · 23 July 2024

★★★★★ 5/5

Google

Probably the best estate agent I've come across in the region - really efficient, friendly, no question was too much, seemed to genuinely care and wasn't just after money. If I was renting again, I'd only look at their properties now as I know it would be a smooth process. Leyla was fantastic.PositiveResponsiveness, Quality, Professionalism

Nina · 26 August 2021

★★★★★ 5/5

Google

Tom and Vicki at Hale were great to deal with. Their knowledge and experience eased the typically stressful process of selling a house! My initial enquiry was dealt with quickly and professionally, the property listing was of a high quality and communications were regular and constructive throughout. Would definitely use again and recommend.PositiveResponsiveness, Quality, Professionalism

Louise · 26 August 2021