Trusted Agent profile · Hackney
★★★★★
1,630 reviews across 3 platforms
40 Great Eastern Street, London, EC2A 3EP, Hackney, EC2A 3EP
Stirling Ackroyd's office in Hackney, at 40 Great Eastern Street, is rated 4.4 out of 5 across 1,630 reviews on three platforms, including 307 Google reviews rated 4.7.
307
Reviews on Google
This office
9
Reviews on Facebook
Business-wide
1,314
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Stirling Ackroyd Shoreditch hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hackney.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
TrustpilotPrompt response
Freddie contacted me immediately after I had shown an interest online. He was helpful in taking down pertinent information concerning my search. The property in question was not suitable but I would consider using Stirling Ackroyd again should they be handling a property I am interested in.
5/5
GoogleLuke at SA provided me with the best customer service that I’ve ever had in real estate. Nothing was too much trouble when assessing a property (and we had a lot of questions). He was incredibly attentive and got back to emails and calls in a prompt fashion. He also made the service comfortable and not unnecessarily formal, but very professional. This allowed for more open conversation and gave us a higher level of trust in his service.
5/5
TrustpilotI recently had to renew my tenancy…
I recently had to renew my tenancy contract for my house, I found the process quick and easy largely thanks to Abby Goopto the Renewals Manager who helped us through the process!
5/5
TrustpilotThe Bloomsbury letting department ( …
The Bloomsbury letting department ( Henry specifically ) has been very helpful over the the last few months with two lettings I have had.Henry has shown me that it is still possible to receive a good professional service from a company individual which is a rare thing now days.
Thank you Martin for taking the time to review us
5/5
TrustpilotGreat experience
We came from a tiring period of searching for properties within our budget and we ended up viewing a couple of properties with Stirling Ackroyd. Our agent, Feroza, picked up pretty quickly our taste and understood our requirements. She showed us immediately something that fitted ourselves and made the process easy. I highly recommend them!
5/5
TrustpilotReally efficient and friendly service…
Really efficient and friendly service from Rahat and the team at Shoreditch. Thanks!
5/5
TrustpilotAnita has been my property manager and…
Anita has been my property manager and I have had such a pleasant experience. She has responded quickly to my issues and ensures a prompt and thorough response. Thank you
4/5
TrustpilotPrompt, logical progress
Dealing with Andrew Aldworth - good prompt, to the point, no-nonsense reposeI did not have proper experience of dealing with Stirling ACKROYD I am positively surprised about excellent responses that I have received, when I considered to sell my property..A well thought response which saved my time and energy..I will use Stirling to sell my property in future..
5/5
TrustpilotVery professional
Both Freddie and Eddi were very professional, friendly and responsive.
1/5
FacebookHorrendous service from Sterling Ackroyd today emergency reported at this morning nothing reported on and numerous phone calls and still no no call back or service engineers out to fix the problem.
Hi, please get in touch and we will be happy to give you an update, alternatively please email help@stirlingackroyd.com giving your address and we will get in touch with you. Many thanks
5/5
TrustpilotSoho Office
I had a really good experience letting my flat through the Soho office; Scott, Nic and the the team provided me with a very professional service. They vetted prospective tenants closely and gave me very honest feedback.They were good at problem solving when issues arose and gave very valuable advice at each stage of the letting process. I would recommend them highly and of course, use them again.
5/5
TrustpilotGreat guy
Great guy. Polite helpful and proactive. Thank you David.
5/5
TrustpilotNick and Martin were extremely helpful…
Nick and Martin were extremely helpful and proactive in getting the sale through. Best agents I have dealt with. T
5/5
TrustpilotI had a really good experience with Jan…
I had a really good experience with Jan Marie Aguinaldo visiting a couple flats in the Hackney area. Aside from great communications and a very positive energy I was impressed by the effort she made in trying to understand my needs and wants, which is not something I experienced with other agents during my flat hunt. She seemed to genuinely care which was really appreciated. Thanks again Jan!
5/5
TrustpilotNicole is great - and so is Stirling Ackroyd
Townends and now Stirling Ackroyd following the rebrand has been my property manager and agent since 2006. They have been highly effective in securing tenants and managing the property. In particular I have worked closely with Nicole who is an excellent, and extremely responsive property manager. She makes my life as a landlord alot less stressful and she is great at making sure tenants are well looked after.
1/5
TrustpilotService was fine until something went…
Service was fine until something went wrong with a parking permit. Then suddenly nobody can help. All I’ve requested is a new permit and now there’s no responses to email!
Hi Ciaran, if you still need help getting the permit please get in touch using help@stirlingackroyd.com and we will do what we can to speed things along. Amber
5/5
TrustpilotSufina Akter was very responsive and…
Sufina Akter was very responsive and helpful.
5/5
TrustpilotExcellent
Nelson was really helpful. Thank you for his help. Everything was perfect
5/5
GoogleReally enjoyed working with Freddie. He was super helpful in finding a flat and even sent me a helpful article on the rental market, which helped dictate the areas we would continue to look at. He was willing to be a real partner in our search, who was always willing to answer questions. I would highly recommend that anyone reach out and ask for him in particular.
5/5
TrustpilotMany thanks to David Harvey for his…
Many thanks to David Harvey for his help!
5/5
TrustpilotBest letting agents!
I have been using Stirling Ackroyd for some time and I can always rely on them to find me what I need! William (hackney central branch) is extremely helpful, professional and always a pleasure to deal with. A great service - I would highly recommend them!
Thank you Pasquale - we appreciate the feedback
1/5
TrustpilotUntrustworthy agents
Untrustworthy agents. Very stressful transaction. We spent several months trying to purchase a property to be told by the agents we were out of purchase.
Hi Mario, I am sorry to ready your comments. I would like to understand what prompted your negative review and if you would like to discuss this further please do get in touch using help@stirlingackroyd.com - kind regards, Amber
5/5
TrustpilotGreat service and understanding
I contacted Stirling Ackroyd to enquire about manage my portfolio of properties and was so pleased that I did. I found that they listened to what I was saying and immediately understood what it was that was needed. The staff working there were knowledgeable, friendly and happy to help. Will continue with to use and would recommend them wholeheartedly. Thanks!
5/5
TrustpilotPrompt and efficient service from Marty…
Prompt and efficient service from Marty and team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Stirling Ackroyd Shoreditch hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hackney.
