5/5
TrustpilotManagement Services
I have been working with Stirling Ackroyd for several years now and Clive Martin and his team have always acted professionally and Clive specifically has a problem solving attitude.
Trusted Agent profile · Hackney
Stirling Ackroyd Shoreditch reviews in Hackney
★★★★★
1,630 reviews across 3 platforms
40 Great Eastern Street, London, EC2A 3EP, Hackney, EC2A 3EP
Stirling Ackroyd's office in Hackney, at 40 Great Eastern Street, is rated 4.4 out of 5 across 1,630 reviews on three platforms, including 307 Google reviews rated 4.7.
307
Reviews on Google
This office
9
Reviews on Facebook
Business-wide
1,314
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleWe've completed the sale of our flat with Shoreditch branch of Stirling Ackroyd. It was a good experience overall and we felt they were decent people to deal with - efficient, supportive and professional. Their fees were reasonable.
Agent replied · 22 October 2024
Hi Tom, thank you for taking the time to leave great feedback for our Shoreditch team. We wish you the very best and thank you for choosing Stirling Ackroyd - Claire
5/5
TrustpilotCan’t thank Ella enough was brilliant…
Can’t thank Ella enough was brilliant from start to finish! Was so informative about the property and even answered all my annoying questions without any hesitation will definitely recommend!
1/5
GoogleI would give 0 stars if I could. Absolutely impossible to deal with, repairs ongoing for 6 months and overall incompetency across the property management team
Agent replied · 22 October 2024
Hi Margarida, I am very sorry to hear how unhappy you are with your experience. I understand that our Property Managment team are currently working with both your Landlord and Contractors to rectify anything outstanding for you. Should you require any further support, please do contact us at help@stirlingackroyd.com. - Claire
5/5
GoogleGeorge was really helpful at communicating with all the parties involved and really went out of his way to assist our sale and purchase. At such a stressful time he made us feel we were glad he was working with us.
5/5
TrustpilotAs a landlord using Sterling Ackroyd
As a landlord using Sterling Ackroyd, During my short time using them I have found them very responsive and communicative. Their representative Aaran has been very helpful.
4/5
TrustpilotVery professional
Marty Staplehurst has been great help in answering my queries and providing all the information.
5/5
TrustpilotDan was great
Dan was great. Very helpful and quick in dealing with our request to arrange a viewing.
5/5
TrustpilotAlex comes to mind he is friendly…
Alex Ripley comes to mind he is friendly informative and not pushy like so many people are these days!!!! Stirling Ackroyd give a honest realistic valuation and are always on hand to help with any questions you may have. I appreciate the service Alex brings and if I was looking to sell or buy I would completely put my trust in him and of course the company.
5/5
TrustpilotSpencer De Jonge helped sell our flat…
Spencer De Jonge helped sell our flat and was excellent in managing our expectations. he was knowledgable and kept us up to date with potential buyers giving us feedback along the way. I can’t comment on the next stage as this is now being dealt with by a different team in Stirling Ackroyd but Spencer has set the bar high.
5/5
TrustpilotGreat team, would use again.
Really excellent outfit. We used SA for renting out a flat and they were all over it. Our liaison, Ghilles, was first class being both efficient and responsive. His market knowledge was excellent and we found (excellent) tenants within a day or two. Others there we have had to speak to have been super helpful too.A pleasant change to the sometimes tough process of dealing with agents. Would highly recommend.
5/5
TrustpilotGreat service
I had the pleasure of speaking with Andrew Aldworth today, who had a patient and informative nature when talking with me to arrange a viewing and house evaluation. Although it turns out the property I wanted to see was about to take final offers I wound still be happy to continue working with SA due to the excellent service i've received so far.
5/5
TrustpilotGreat experience
Never thought I'd say this about an estate agency but the most professional firm I've worked with so far. Great experience overall. Pleasure to have worked with Ghiles.
5/5
TrustpilotThank you Kyle
Thank you Kyle for the promtness and efficiency and all the support you demonstrated in managing my property. Highly recommended. Thank you Stirling Acktoyd for hiring professional staff.
5/5
TrustpilotAmazing customer service!
Within five minutes of sending my enquiry, I received a call from Ashley. What fantastic customer service! She asked me a few questions about what I was looking for and promptly sent me an email with further information about the property. She was very sympathetic and friendly.
5/5
TrustpilotSam was polite
Sam was polite, accommodating, and efficient in all aspects of our conversation.
1/5
TrustpilotAvoid avoid avoid!!!!!
We chose Stirling Ackroyd to do a transfer of deed, it was a simple procedure, as we were told by them and would take about 3 weeks, however, 4 months on and several mess ups on there part, ie continuously sending the wrong paperwork through via email, they were very difficult to get hold of and never returned a call. We finally completed on 24th December. I would definitely avoid these at all costs, they were unreliable and made a simple job very stressful and I had to do a lot of the work that they should have been doing myself. They are a complete waste of time!!!!
5/5
GoogleLewis looked after us and was always quick to respond with any questions we had. We found a great property before it went to market. Would highly recommend the agency and Lewis to help you in your property search as there are numerous cowboy companies about. Not Stirling Ackroyd.
Agent replied · 22 October 2024
Hi Chris, Thank you for taking the time to leave such fab feedback - I know Lewis and the team will be thrilled 😊 Wishing you the very best in your new home! Claire …
5/5
GoogleGeorge Davey and his team have been excellent throughout the whole sale process, making what could have been a painful experience very stress free. Highly recommend Stirling as helpful, efficient and a pleasure to deal with.
5/5
TrustpilotEstate Agents with a heart
Shortly after I requested a valuation, I spoke to a delightful young lady called Ellie about organising an appointment for my valuation, which has been agreed. She was professional, kind and understanding of my circumstances. I felt like I was just having a nice chat as she put me at ease immediately. One in a million. A definite asset to your business at Stirling Ackroyd.
1/5
TrustpilotTried To Commit Daylight Robbery
This agent tried to steal money from us. Following the moving out inspection, they tried to take nearly £200 from us claiming that we did not resolve a pre-existing mould issue in 1 of the rooms.We informed them that when we moved in during the Summer the mould issue was already existing in the entire property, stated on the itinerary they provided. The agent we dealt with (Clive) ignored this document which Stirling Ackroyd provided, and still persisted. After we refused to accept the deduction, he called us at least twice a day seeming desperate. He then tried to negotiate a lower deduction which was very surprising, after days of harassment trying to get what he initially wanted.After we informed him we'd raised a dispute with the deposit protection scheme, he then removed the deduction for the mould issue. A show this letting agent is not trustworthy. Absolute crooks!
5/5
Trustpilotappreciated
i really would like to thank Cherrelle Wilson - the move in manager for her effort in doing her job , along with the team of Stirling Ackroyed for helping in finding a proper tenant really appreciated
5/5
GoogleNever thought I'd say this about an estate agency but the most professional firm I've worked with so far. Great experience overall. Pleasure to have worked with Ghiles.
5/5
TrustpilotIssac is very helpful and is proactive
Issac is very helpful and is proactive. As a customer, I really appreciate his efforts.
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Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Stirling Ackroyd Shoreditch hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hackney.
