Stirling Ackroyd Shoreditch reviews in Hackney

★★★★★ 5/5

Trustpilot

Letizia Lupi property manager

I was living in a property managed by Stirling Ackroyd for a year and have generally had a positive experience. Mid-way through my tenancy, a new property manager, Letizia took over, and handled everything very well. She was very punctual with her communication and responses, always called back if unavailable and escalated all issues in a timely manner. I appreciate the high degree of professionalism with which she approached her job, and her timely communication between tenant and landlord also helped get things done as quickly as possible.

Aamir · 28 June 2023

★★★★★ 5/5

Trustpilot

Kristian Sullings

We are extremely happy how professionally Kristian Sullings of Stirling Ackroyd Shoreditch branch, managed the letting of our apartment. Handled efficiently and concluded the letting within two days of giving him the business. Always polite, friendly and willing to listen. Well done and thank you Kristian for making it a pleasure doing business with you.

Kat · 21 September 2019

★★★★★ 5/5

Trustpilot

New Flat

We have just sorted our new flat thanks to Jad and Siobhan for all their help. We had great lines of communication throughout the process and we can't wait to move in, thanks again!

Matthew · 18 April 2023

★★★★★ 5/5

Trustpilot

Joanna made my experience great.

Joanna made my experience great.She helped me find the right property at the right price. She was determined to help me, and ultimately I’ve got the property I needed for my first buy to let.

Esh · 14 March 2023

★★★★★ 5/5

Trustpilot

Great service

Matthew was very helpful and fast to sort out any challenges we encountered. Despite the agency was far from the location I lived, the service I have experienced was by far much better than my local estate agent.

Delia · 30 November 2022

★★★★★ 5/5

Trustpilot

Our moving experience was great

Our moving experience was great, we can’t fault the professionalism, communication and quick response times of Joel, Jack and Martin, nothing was to much trouble, they were friendly and helpful and always got back to us quickly. Jack and Martin dealt with any questions or issues we had so well, they are both an asset to the estate agents, they really went above and beyond when chasing up our sellers solicitors etc. I would definitely recommend and would use again in the future, thank you!

Mrs · 12 June 2023

★★★★★ 5/5

Trustpilot

Great positive experience

Great positive experience. Patient and understanding. I used the Sunbury-on-Thames office and found them to all to be very helpful and accommodating.

DENISE · 25 November 2025

★★★★★ 5/5

Trustpilot

Helpful agent

Jake Ryan is really patient, helpful and attentive to all my queries. As a first time buyer, I feel comfortable to share my requirements without any hard sell

PaulAntonio · 23 September 2023

★★★★★ 5/5

Trustpilot

Joel in head office is a pleasure to work with

Joel in head office is a pleasure to work with. His communication and professionalism are refreshing. He’s always ensures that I am kept up-to date on the properties I’m interested in!

Wendy · 21 June 2024

★★★★★ 5/5

Trustpilot

Great team

This is my second time dealing with the letting team at Stirling. I chose them to let & manage my flat. The first prospective tenant offered the full amount & took an 18 month lease! So literally one day of marketing it was gone. Fabulous service. Knowledgeable, professional, friendly & above all available for queries & help & advice. My dealings were with David, Greg & Siobhan a fabulous team headed by Billy.

Kerry · 23 October 2017

★★★★★ 5/5

Trustpilot

Great Lettings Agent

Alex was really helpful and worked hard to find us a flat. Honest appraisals. Great advice. Quick responses. Pleasure to deal with.

Robert · 2 February 2024

★★★★★ 5/5

Trustpilot

Many thanks for excellent service

Many thanks to Abby in Renewals and to Huw in Hackney branch for excellent and helpful, considerate support for us as very inexperienced landlords.Hilary B.

MondayWomen · 14 August 2017

★★★★★ 5/5

Trustpilot

Eternally grateful after an eternal search

After looking for a flat for what felt like an eternity and experiencing a string of frustrating agents, I was immensely happy and relieved to work with Will. He was professional and efficient from the start and I felt like I was in safe hands with the handling of finding a new home. From the viewing to getting the keys he was helpful and friendly going above and beyond to get us in.

Bronwyn · 4 July 2017

★★★★★ 5/5

Trustpilot

Excellent service

Originally spoke to Ellie who made an appointment for Rominder to see me with regards to letting my property. Rominder was very polite and helpful. My experience from the onset has been very good.

Harj · 15 March 2023

★★★★★ 5/5

Trustpilot

Have been working with Stirling Ackroyd…

Have been working with Stirling Ackroyd for 3 years now in the same flat. The renewals are easy and Abby is always willing to help. They answer your queries quickly and are patient with you if you need additional information or have questions. I would definitely work with them again if I were to move flats.

Marina · 6 April 2018

★★★★★ 5/5

Trustpilot

great service always

THE STAFF ALWAYS GIVE GOOD ADVISE AND SERVICE,

Ramesh · 19 March 2026

★★★★★ 5/5

Trustpilot

The service rendered was top notch

The service rendered was top notch. Mr. Casini made it easy for me. I’m pleased with the service. I’ll sure refer Sterling Ackroyd Estate Agents to friends in the future. Thank you for all you do.

Ify · 6 January 2023

★★★★★ 5/5

Trustpilot

Ms Sandra Holmes is very kind and…

Ms Sandra Holmes is very kind and helpful she knows her job very well and understanding.

B · 22 May 2024

★★★★★ 5/5

Trustpilot

I would highly recommend Sterling…

I would highly recommend Sterling Ackroyd to friends and family. I spoke with Alyx from head office and the service I received was great, I couldn’t of asked for anything more when contacting an estate agents to look for properties to match my search requirements.

Rebekah · 22 November 2021

★★★★★ 1/5

Trustpilot

Absolute scammers

Absolute scammers! The original name of the company was Townedns ( check their reviews in Trust pilot) and because the have totally lost their reputation they decided to change the name to Stirling Ackroyd! Lied from the very beginning of the contract. When it came to maintenance it was absolute nightmare. We have been waiting for fridge replacement 6 months and at the we got ew fridge that was half of the original fridge size. We have been fighting for 1 year, 1 year, can you imagine , to get 1 sqm of shower ceiling that was moulded to be decorated, silicon, also moulded to be changed, they have sent 4 different people to finish the job alm of the absolutely out of the depth. 4 people to finish job for one for not more than a day. It turned out that they have charged the Landlord thousands for that , can you imagine! I would never ever recommend such a scammer even to my biggest enemy!

Stylekitchenslondon · 9 May 2023

★★★★★ 5/5

Google

Always a pleasure to deal with professionals. Oliver & his team did a first class job for their clients and were a pleasure to deal with in our clients acquisition of the home they were selling. 👏🏻 …

Henry · 2 June 2025

★★★★★ 5/5

Trustpilot

Freddie has been incredibly helpful

Freddie has been incredibly helpful. He organised valuations, gave me sensible advice and regularly checked in with me: never pushy, always polite and well informed.

Jerry · 9 November 2023

★★★★★ 5/5

Trustpilot

Great Customer Service from Abhijit Gooptu (Abby)

The Process could not have been made easier for me. Working with Abby was a positive experience. Communications were clear and timely. No surprises.

John · 20 September 2017

★★★★★ 5/5

Trustpilot

William was fantastic to work with -- …

William was fantastic to work with -- very responsive and flexible. Would highly recommend using this service and especially finding a flat with William!

Ms · 23 August 2017