Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSale of our Barn Sept 2020
Savills are at all times professional with strong local /market knowledge. Our property sale was staggeringly quick: 4 weeks and 3 days from start to completion. Very happy to recommend them.
MR · 15 September 2020
Agent replied · 23 December 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 5/5
TrustpilotThanks for the Jess Help
Thanks for the Jess Help, I found a lovely apartment for my famliy in short time. The property fit my request perfectly. the visting arrangment and introdution are very good.
Tao · 10 December 2020
Agent replied · 23 December 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
★★★★★ 1/5
GoogleOverall disappointed with the dishonesty and lack of support. They are the biggest agency in the UK and this is exactly how they make money; by taking advantage of their own customers. I would not trust them again.
Dafni · 24 October 2023
★★★★★ 5/5
TrustpilotOutstanding service from Daniel Omell
Outstanding service from Daniel Omell. Very dedicated and available. Accommodated all our meeting requests. Really went the extra miles for us.
Nicolas · 7 June 2022
Agent replied · 23 December 2024
Thanks Nicholas, it was my pleasure. Happy everything worked out.Regards,Daniel
★★★★★ 2/5
TrustpilotSent negative feedback re the new sale…
Sent negative feedback re the new sale of isle of dogs two weeks ago, havent receive any follow up.
AN · 28 August 2022
Agent replied · 23 December 2024
We are sorry to hear that noone has followed up with you. If you'd like, please email further information so we can investigate and get back to you: socialmedia@savills.com
★★★★★ 5/5
TrustpilotVery helpful and trustable agent.
Very helpful and trustable agent.Helping me solved lots of problem and kindly helped my tenants make their live in UK easier as well.
Tianzhuo · 11 February 2022
Agent replied · 23 December 2024
Hi Tianzhuo, Thank you for your kind feedback. It has been my pleasure to assist, and I am glad your tenants are pleased.With regards,Rosanna
★★★★★ 5/5
TrustpilotAn excellent experience
An excellent process, Savills understood the market for renting our type of property, priced it accurately and managed the process of completing the tenancy very well.
Peter · 13 August 2021
Agent replied · 23 December 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotGreat support.
The People we worked with at Savills were at all time professional and very engaging. It always felt as though they really wanted to support us to achieve the right outcome.
S · 23 May 2020
Agent replied · 23 December 2024
We are so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotMy daughter has rented a property from them
My daughter has rented a property from them, the whole experience has been lovely! Process running smooth, communication all the time- on point and the properties are all well-maintained
Kate · 25 November 2020
Agent replied · 23 December 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 1/5
TrustpilotNice people. Ineffective service.
Their Lettings department leaves a lot to be desired. Nice people (when you can get hold of them) but totally ineffective. Have had to wait several days/weeks for simple issues to be fixed over the past two and a half years.
Peter · 4 July 2023
★★★★★ 5/5
TrustpilotI am severely autistic
I am severely autistic, they were very kind and considerate with regards to my needs. I am happy with the results and again how I was dealt with.
Hugh · 24 April 2024
★★★★★ 5/5
GoogleHad a great experience with Currell. Chloe was always polite and couldn't do enough for us. Would definitely recommend.
Julie · 25 October 2017
★★★★★ 5/5
TrustpilotGood job Savills
Fiona at Savills has been an excellent help all the way through selling my Mother's property. She has been supportive, always on the end of the phone and prompt to answer any queries. We could not have expected any better.
Lesley · 28 June 2023
★★★★★ 5/5
TrustpilotThis is a rating for Lauren Sullivan
This is a rating for Lauren Sullivan. She has been an outstanding property manager of my rental apartment. She has been proactive and professional throughout all my communication with her.
DIDOG · 20 February 2024
★★★★★ 5/5
TrustpilotThe Sales team gets 5 stars
The Sales team gets 5 stars The rental team gets 5 starsThe property management team gets 0 stars
Mark · 5 July 2022
Agent replied · 23 December 2024
Thank you for your review, but would appreciate further feedback regarding the property management element. If you'd like, please email socialmedia@savills.com with further information so we can investigate.
★★★★★ 5/5
TrustpilotIv found savile's to be extremely…
Iv found savile's to be extremely helpful and professional, they have always kept me well informed of the progress of my sale I couldn't be happier and would highly recommend.
Clare · 24 January 2020
Agent replied · 23 December 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations
★★★★★ 5/5
GoogleBrilliant service. Felix in particular was a pleasure to work with from start to finish.
Alex · 24 October 2022
Agent replied · 23 October 2024
Dear Alex,
Thank you so much for your review which we appreciate. Delighted to hear Felix was of great assistance!
★★★★★ 5/5
TrustpilotSavills made buying my flat easy
Savills made buying my flat easy. Kathryn osland my advisor was a fountain of professional knowledge and made the sale go through without a hitch. Totally recommended
Richard · 5 April 2024
★★★★★ 5/5
TrustpilotGreat working with Mike Churchill
Great working with Mike Churchill, efficient and professional. He followed up and even worked with us after hours to get the last document signed.
Dave · 21 June 2021
Agent replied · 23 December 2024
Hi Dave, it was our pleasure - and thank you for the great review!Regards,Mike
★★★★★ 1/5
TrustpilotSavills staff cannot be trusted
Savills staff cannot be trusted. They will tell you something different everyday about the availability of property. If you want to save time and money use any other agency but Savills.
Lorenz · 28 January 2019
Agent replied · 23 December 2024
Hi Lorenz, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
★★★★★ 1/5
TrustpilotSavills and their building manager are…
Savills and their building manager are totally useless and we pay lots of money for service charge every year, they keep ignoring us when we have a problem to ask for.
Chao · 27 January 2019
Agent replied · 23 December 2024
Hi Chao, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
★★★★★ 5/5
TrustpilotHad problems in the flat and Savills…
Had problems in the flat and Savills helped solve it very urgently! Thanks a lot
Customer · 15 September 2022
Agent replied · 23 December 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us,
★★★★★ 5/5
TrustpilotSavills did a great job of marketing…
Savills did a great job of marketing our property resulting in three offers at asking price in the first week of launch, resulting in a sale!
Heather · 2 December 2020
Agent replied · 23 December 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotExcellent service by Sholto with…
Excellent service by Sholto with regular communications to ensure we were kept informed throughout the sale of our property.
Chris · 24 February 2022
Agent replied · 23 December 2024
It was a pleasure dealing with you Chris and thank you for your patience throughout the process. Enjoy your new home!Regards,Sholto
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