Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery pleased
Thought my offer/position would be immediately rejected but Lucy took it seriously and helped to make the purchase work. I appreciate that Savills are working primarily for the seller but they were genuinely helpful to us as purchasers. They were accommodating with multiple viewings, open with progress and professional throughout. We are very pleased with the process and would not hesitate to deal with Lucy again.
Nick · 11 March 2020
Agent replied · 23 December 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotExcellent and efficient service
Excellent and efficient service. Ryan kept me fully informed at all stages.
June · 24 August 2021
Agent replied · 23 December 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
GoogleAnthony is the best agent I’ve ever worked with - friendly, timely and very helpful. Thank you for getting us our dream house
Sibylle · 24 October 2023
★★★★★ 5/5
TrustpilotReally great experience
Really great experience. Charles and his team were very quick and prompt in all responses.
YPL · 1 December 2020
Agent replied · 23 December 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotI dealt with Jess exley who was…
I dealt with Jess exley who was extremely helpful and professional. Jess was available at all times to answer questions and support. This really made things a lot easier especially considering it’s covid times. Very happy with the service I was provided and highly recommend.
Will · 5 May 2021
★★★★★ 5/5
TrustpilotPurchase through Savills Mayfair
The team at Savills Mayfair have been faultless from start to finish during our purchase, Claire Reynolds delivers a professional , no-nonsense approach and is clearly out to achieve the best result for her client but was always pro active and helpful with us as buyers , we would definitely want her acting for us on a sale.
Chris · 8 October 2021
Agent replied · 23 December 2024
Thanks Chris, it was our absolute pleasure. All the best.Regards,Claire
★★★★★ 5/5
GoogleWhat a great experience we had. Made selling a house so stress free and Megan our sales executive was the best ever.
Rhys · 10 October 2025
★★★★★ 1/5
TrustpilotBlatant disregard for covid restrictions
I was a tenant in a house that Savills were selling. Multiple members of the household were quarantining after a trip abroad, which Savills were well aware of, but they still brought elderly and vulnerable prospective buyers around to view the property. Not only was this a blatant disregard of the government restrictions, but also of the safety of the prospective buyers.
Alex · 14 November 2020
Agent replied · 23 December 2024
Hi, we're sorry to hear this. Please can you email further information and your contact details to socialmedia@savills.com so we can investigate this? Thank you.
★★★★★ 5/5
TrustpilotPremium service from premium agents
Friendly & professional service from a great team of people who guided me through every step of selling my character cottage. Despite being a large firm I dealt with the same people who always answered the phone or replied to my emails. They're definitely not cheap but you pay for service.
Mr · 6 September 2022
Agent replied · 23 December 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotLauren Sullivan is an extremely…
Lauren Sullivan is an extremely efficient agent and is always responding and reacting swiftly to any request or questions that I might have as a landlord.
Anja · 4 July 2023
★★★★★ 5/5
TrustpilotFiona
Fiona, our Property Manager from Savills, was always most helpful if and when we needed her. Our overall experience with Savills has been excellent from beginning to end.
Audrey · 15 May 2024
Agent replied · 23 December 2024
We really appreciate your kind feedback, Audrey. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 4/5
TrustpilotSavills have performed well to date and…
Savills have performed well to date and respond quickly when any issues occur. Nice people to deal with
Stephen · 28 October 2024
Agent replied · 23 December 2024
Thank you for taking the time to review our service, Stephen - feedback is always incredibly helpful.I’m delighted that we meet your expectations.
★★★★★ 5/5
TrustpilotSavills too snobby to turn up at our property
So I booked an appointment online with Savills for an valuation. Their office called back and said they would pass the enquiry on, on the Wednesday, which is when I had booked the appointment for, I had still heard nothing so called them to see if they were turning up! They weren’t and he said they still had not got through to the right person. They day after I had booked the appointment I got a phone call from the office again saying they didn’t think it was for them, they didn’t know the area. Well what complete rubbish, they sold next door only this year and had another neighbour on the books. We have a unattractive little bungalow with an amazing view plus planning permission to build the most amazing eco modern architectural home that is going to be worth a fortune. Good one Savills, you are too snobby to turn up to see what’s on offer! Knight Frank wins all the way!
Rachel · 8 December 2022
★★★★★ 5/5
TrustpilotGoes the extra mile
I have both sold and rented out my apartments and the team couldn't have been any more helpful. Maria goes the extra mile to make the experience as trouble free as possible.John Paul and Alistair have given me the benefit of their extensive experience over the last 10 years and I hope it continues for many years to come! Thanks very much, great team!
Jan · 16 January 2020
Agent replied · 23 December 2024
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. We are delighted your experience of Savills was such a positive one.
★★★★★ 5/5
TrustpilotVery good attention during our tenancy
We were tenants for almost two years and during our stay we got very nice attention from Savills. Property Managers Ritesh Goupal and Cato Ng answered quickly to any inquiry that we had regarding the apartment and our tenancy.If we had any issue on the flat or questions about the agreement, managers were able to find help and answer our questions as soon as possible.
Samuel · 25 January 2024
★★★★★ 1/5
TrustpilotAbsolute nightmare company
Absolute nightmare company. Provided false information in regards to how our application would be processed which led to us “failing”. Then tried to illegally withhold our holding deposit. Scammers.
Katie · 15 April 2024
Agent replied · 23 December 2024
Hi Katie, we are very sorry to hear of your experience and would like to find out more. Feedback is incredibly important to us in order to provide a service customers expect from us. Could you please email socialmedia@savills.com with additional detail so we can investigate.
★★★★★ 5/5
GoogleMegan was really amazing - professional and tenacious! I sometimes wonder whether our sale would have gone through without her! Thanks
Blake · 24 October 2023
★★★★★ 5/5
GoogleCindy in this office is such an unbelievably kind and helpful team member, she went above and beyond to help solve an access issue with my flat outside of her working hours, waiting past closing time to make sure all was resolved. I couldn’t recommend her assistance more and I’m so grateful I chose Savills so I have access to that kind of support. Thanks, Cindy and Savills!
Lauren · 24 October 2023
★★★★★ 5/5
TrustpilotSavvy People
From the moment George Hill and Penny Bolton from Savills Truro office stepped inside The Red House we knew we were in safe and astute hands. Penny on the ground with viewings and George on the phone and email assessing the property market and advising. Communication has been first rate from the off, and that’s important with something as stressful as moving house.
J · 5 March 2024
★★★★★ 4/5
TrustpilotI have dealt with Savills for a good…
I have dealt with Savills for a good many years now, they have always managed to find good tenants for us. They are right up to date with the latest legislation, however, this inevitably generates a huge amount of necessary correspondence, which can be very time consuming. The end result always seems to justify all that is involved.
Mr · 6 July 2021
Agent replied · 23 December 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotLauren is always very helpful
Lauren is always very helpful, very responsive and professional. It is a pleasure to work with her
Sebastien · 15 January 2024
★★★★★ 1/5
TrustpilotWebsite doesn't work ...
The website rarely works, if you view a property online then you can only view one photo despite listing numerous, last week you could only view "Sold" properties (laughable). In my personal dealings with them Ive also found them to be arrogant. LIke customers aren't worthy of them. Needs to change
Anon · 12 July 2022
Agent replied · 23 December 2024
We are sorry to hear that you were dissatisfied with the website, if you'd like please email socialmedia@savills with any further information so we can look into improving.
★★★★★ 5/5
GoogleWe had a great experience with Savills Hackney as buyers. Tom was easy to work with, very responsive and helped keep the process moving along smoothly. We’d recommend Tom and the team for buying or selling in Hackney.PositiveResponsiveness, Quality, Professionalism
W · 24 October 2021
★★★★★ 5/5
TrustpilotOutstanding service from Savills
Outstanding service from Savills. Sue Trybus made the whole process effortless. If you want to work with someone with old fashioned values of integrity, honesty and kindness then look no further than Sue. A precious gem in the world of estate agents.
Mrs · 8 June 2021
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