Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOlivia is very helpful and…
Olivia is very helpful and competent,always trying to help and very good at solving problems.
Colin · 25 May 2022
Agent replied · 23 December 2024
Thank you for your lovely review, Colin. It was a real pleasure to be able to help you.Regards, Olivia
★★★★★ 5/5
GoogleIn searching for a rental apartment in Hackney I've met real estate agents from most of the major companies. I finally settled on an apartment through Savills after viewing a number of apartments with one of their agents, Anthony Casingena and am very happy with the outcome! All the viewings were a pleasure and he has been my favorite agent to work with through the process.PositiveResponsiveness, Professionalism
Ryan · 24 October 2021
Agent replied · 23 October 2024
Dear Ryan,
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
★★★★★ 5/5
TrustpilotFive stars
Savills have been looking after my property for years and I have always found them to be very helpful and efficient anytime there are any issues.
Francesca · 23 November 2024
Agent replied · 23 December 2024
Thank you for taking the time to review our service, Francesca - feedback is always incredibly helpful.I’m delighted that we meet your expectations.
★★★★★ 5/5
GoogleAnthony was a pleasure to deal with. So helpful throughout our time. Very knowledgeable and always available if we had any issues. Made for a great experience, can’t recommend him enough.
Jack · 24 October 2023
★★★★★ 5/5
TrustpilotWe rented our flat in Twickenham and…
We rented our flat in Twickenham and decided to use Savills. Our agent was Sophie Candlin, she found us a tenant super quick and got us £200 a month more than the last let. Even the old tenants said how good she was on the site visit. Very slick operation with terrific service. We will be staying with Savills for sure.
David · 1 August 2022
Agent replied · 23 December 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Sophie
★★★★★ 5/5
TrustpilotProfessional support from start to finish
I accepted an offer on my house which fell through at the last minute. I was devastated but my Savills agent stepped in and took a very positive view of the matter. Within ten days they had found another buyer. This was a client who’s house they had sold. The agents know their clients and they do their homework. I felt supported the whole way through by their professional approach.
Christine · 8 February 2021
Agent replied · 23 December 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 1/5
TrustpilotBuilding Management Is a Joke
Building Management Is a Joke - All the apartment lifts are out of service since 7 days due to fault of Savills. Savills manages our apartment and have not renewed Insurance Certificate of the lifts as per the lawThis is a 8 floor Building in Hayes (Machine Works House)Both property manager and property director are clueless, and cannot provide a timeline
Ankur · 21 July 2022
Agent replied · 23 December 2024
We are very sorry to hear about this, and want to reassure you we are looking into the issue as a matter of priority. In the meantime, if you'd like to receive direct updates about the progress of this please email your details to socialmedia@savills.com so we can keep you informed.
★★★★★ 5/5
TrustpilotSophie was great at helping me secure…
Sophie was great at helping me secure my property and also helping out with all the procedures! Would highly recommend!
Fiona · 24 June 2021
Agent replied · 23 December 2024
Thanks for the review, Fiona. We are so pleased everything worked out for you.
★★★★★ 5/5
TrustpilotLouise Kerr highly recommended
Louise has been patient, knowledgable and informative when showing us round too many houses to mention. She is a fabulous agent for buyers to work with.
JL · 14 October 2019
Agent replied · 23 December 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
Trustpilot1st class service from Savills in Stamford…
All the staff at Savills in Stamford have been extremely helpful and professional throughout the sale of our property. We would happily recommend them to other people
Susan · 13 November 2025
★★★★★ 5/5
TrustpilotThe team at Savills in Stamford are 1st…
The team at Savills in Stamford are 1st Class - the whole process in selling our home has been dealt with in the most professional and proactive way. The calm and courteous manner that Victoria and James both have is the perfect antidote to the stress of selling your property. I cannot recommend them more highly! Peter & Sarah, Rutland.
Peter · 19 August 2022
Agent replied · 23 December 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. And we are delighted that we met your expectations. Regards,James, Victoria and the Stamford team
★★★★★ 5/5
TrustpilotTami Falzon is fast, friendly, and helpful
Tami is always really fast, friendly, and helpful in our exchanges. Their support has far surpassed what we have experienced with other large property management companies.
Jack · 30 January 2024
★★★★★ 5/5
TrustpilotEllis was totally fantastic and…
Ellis was totally fantastic and supportive.She made the whole process so much easier for us.Thank you
Gemma · 7 February 2022
Agent replied · 23 December 2024
Thank you for your kind words! I am pleased I was able to help you throughout the process and I hope to work with you again in future.Regards,Ellis
★★★★★ 5/5
TrustpilotGreat team.
We were selling my fathers house. It was a large but quirky property. Everyone at Savills understood us and the house from the start. The sale was very well handled and when our agreed offer fell through in rather bizarre circumstances outwith anyone’s control, the calm and helpful manner that Ruaraidh and Sandra reengaged interested parties and swiftly concluded the sale a second time was first class.
John · 11 August 2021
Agent replied · 23 December 2024
The team here in Brechin all much enjoyed working with the family and were delighted at the outcome and very pleased to have been involved.Kind regardsRuaraidh and the Savills team
★★★★★ 5/5
GoogleThank you Jen @Savills. Always available, always helpful, always professional and positive throughout a difficult sale process.
All of my dealings with Savills @Hackney have been first rate. Thank you.
Bruce · 24 October 2023
★★★★★ 5/5
GoogleI worked with Anthony Casingena to secure that flat I wanted. He was polite, professional and trustworthy. I would definitely recommend to anyone, couldn't have asked for a better service!
Zachary · 24 October 2023
★★★★★ 5/5
GoogleI definitely recommend the services from Savills. The whole team has been fantastic but specially Anthony Casingena. Transparency and prompt reply throughout the entire process! I deal with estate agents on a daily basis and Savills by far has provided the most outstanding service, thank you!
Leila · 24 October 2023
Agent replied · 23 October 2024
Dear Leila,
We are delighted to hear of the positive experience had with Anthony; wishing you every happiness for the future and more searches that we might be able to assist with!
★★★★★ 5/5
TrustpilotEmma is very responsive and…
Emma is very responsive and professional, very glad to have her to manage my issues and buy to let matters. Thanks. Erietta
Erietta · 22 November 2020
Agent replied · 23 December 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 1/5
TrustpilotContacted Seville regarding a property…
Contacted Seville regarding a property that I wanted to view listed for around £20,000pcm, apparently it hasn’t been available for over a year, despicable.
Sam · 4 December 2024
Agent replied · 23 December 2024
Hi Sam, we are sorry to hear this and would really like to find out more. Could you please email socialmedia@savills.com with any additional detail of the office you spoke to so we can investigate.
★★★★★ 1/5
TrustpilotAbsolutely shocking experience with…
Absolutely shocking experience with this company.We been asked to do the Topographical survey and when work has been completed Mr.Dan Smyth ( Director) just vanished and do not reply to emails or phone calls.We actually worked very hard and it was challenging job to do and in the end we never got paid for the job.
Romanas · 2 January 2023
Agent replied · 23 December 2024
We are sorry to hear of your experience and would like to find out more so we can provide a resolution. Please email further detail to socialmedia@savills.com so we can investigate.
★★★★★ 5/5
TrustpilotBought a house recently and found the…
Bought a house recently and found the whole experience very good. Was kept in touch throughout the process. Very professional service.
Rachel · 13 February 2021
Agent replied · 23 December 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotThe Savills team is highly professional…
The Savills team is highly professional and very experienced. Good job! thank you Josh (and all the team)
ELENA · 17 September 2021
Agent replied · 23 December 2024
Thank you for your feedback, it was our pleasure.Regards,Josh (and the team)
★★★★★ 5/5
TrustpilotHouse Purchase Process
I’ve looked at many properties through several agencies but Savills was by far the most useful and trustworthy. I had Jess Jabou as my agent and she was knowledgeable, she kept us updated throughout the purchase, patiently answered all our enquieries and was overall a lovely agent to have. She made the process less stressful.
Anna · 1 February 2023
Agent replied · 23 December 2024
Thank you so much for your review, Anna, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Jess
★★★★★ 1/5
TrustpilotSavills is ok but it's just the front
Savills is ok but it's just the frontPutting one star simply because of the subprovider used by Savill's for referencing checks - LettingsHub.Worst experience ever and lot of new grey hair thanks to that one.If Savills wants to improve their service they must take care of the image constituted by the whole end-to-end process they drive their customers through, not just by the fancy front.
Ana · 12 November 2021
Agent replied · 23 December 2024
Thank you for your feedback. We take pride in providing great service, and take any issues very seriously. Please can you email socialmedia@savills.com with more details so we can investigate?
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