Trusted Agent profile · Hackney

Savills Victoria Park reviews in Hackney

4.2

★★★★★ Great

1,959 reviews across 2 platforms

81 Lauriston Road, Victoria Park, E9 7HJ, Hackney, E9 7HJ

Savills's office in Hackney, at 81 Lauriston Road, is rated 4.2 out of 5 across 1,959 reviews on two platforms, including 181 Google reviews rated 4.9.

Google logo

4.9 / 5

181

Reviews on Google

This office

Trustpilot logo

1,778

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Trustpilot

In these Covid times I was not…

In these Covid times I was not expecting the sale of our property to be an easy experience, especially from 1000 miles away. Adam Smith was not only very professional but went way beyond the call of duty. All our paperwork for the buyer and solicitor was in the flat and he painstakingly went through it all for me. He also organised a very competent firm to organise our goods before removals. And he achieved a good price for the flat. A good man to know!

Customer · 29 April 2021

Agent replied · 23 October 2024

Hi Fiona,Thank you so much for your feedback, I’m glad it all worked out in the end.Best,Adam

5/5

Trustpilot

Selling your home is not easy

Selling your home is not easy. No matter how organised and how relaxed we were at the onset, the process is stressful and fraught with unforeseens, but Tom Bedford was the most wonderful agent we could have hoped for. He worked hard to keep both parties on track from the initial offer through to completion. His calm, honest, charming and cheerful demeanour made entire process infinitely easier. We have recommended him to all our family and friends without hesitation.

Mrs · 7 July 2021

Agent replied · 23 October 2024

Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Regards,Tom

5/5

Trustpilot

Claire Reynolds

Claire Reynolds has been in the real estate business for 16 years and loves her job. You can tell - she is extremely good at it and I have never seen her without a big smile. I have been very impressed with her professionalism at every step of selling our family house. At the start of the process we got three different valuations and hers ended up being spot on. She and Savills' PR department worked very hard to present our property in the best possible way - I was very pleased with the listing particulars and our post received over 8,000 likes on Savills instagram account.Claire gave me feedback after every viewing, remained positive and Savills sent regular updates on progress. Claire had a targeted approach - the first viewer through our front door ultimately was our purchaser with her second viewer just as keen but, due to Covid, slightly behind in timing.So many prospective purchaser’s now have buying agents. Claire and her expertise weights the odds in your favour. She also worked to protect us from the inevitable static that can arise in the period between a successful offer and exchange as a result of the purchaser’s surveyor, architect, buyer’s agent and solicitor all trying to get the very best for their client. She is commercially minded and drives the deal forward with an iron fist in a velvet glove. Claire is very supportive and every interaction I have ever had with her ends by her saying “ Please let me know if there is anything else I can do to help”. Her recommendations of two conveyancing solicitors (ours had retired to Malta) and a removals firm were all excellent.It goes without saying I cannot recommend Claire highly enough - and will be doing so to all my friends.

Anne · 20 April 2021

Agent replied · 23 October 2024

Thank you for such a kind review, Anne. It was our absolute pleasure and I wish you all the best in the future!Regards,Claire

5/5

Google

I have just had a tenancy secured with Savills and the process has gone incredibly smoothly under some difficult circumstances created by a previous estate agency. Nikita has been efficient and professional and is restoring my faith is estate agents after my recent dreadful experiences elsewhere! Thank you.

Laila · 15 May 2024

Agent replied · 11 November 2024

Thank you kindly for your positive review, Laila!

5/5

Google

Cannot recommend Savills Victoria Park highly enough - Damien was an absolute superstar from start to finish. Friendly & professional, he kept us up to date throughout the whole process and made sure we were happy along the entire journey

Katie · 24 October 2025

5/5

Trustpilot

How to make moving home a pleasure

Extremely pleased with the superb service we received from Melissa Gallagher in handling all aspects of our home sale. Whatever issues occurred Mellissa remain calm and super efficient in the way we moved towards a firm sale. We were kept informed of progress and appreciated the personal service we received. My wife and I were highly delighted with the service received from Savills overall and in particular Melissa. Howard & Myra Greenwood

H · 20 June 2022

Agent replied · 23 October 2024

Thank you so much for the review, knowing you were happy with the service makes it that much more special. It was an absolute pleasure to work with you, and I wish you all the best!Regards,Melissa

5/5

Google

Couldn’t recommend Felix Mitchell and the team at Savills Victoria park enough - quick communication, clear processes and always available to answer questions big or small. This made a huge different to us and our first experience renting, and we would definitely rent through Savills again!

Abigail · 18 August 2025

5/5

Trustpilot

Huge thank you to Pauline Kay and…

Huge thank you to Pauline Kay and Savills for selling our home.They was outstanding and got our home sold in no time Pauline truly was fantastic to deal with.Moving home can be very stressful and while in a chain can be a slow Process,But Pauline and Savills were on the ball and kept on pushing for it to move quickly, even looking after other clients in the chain who wasn’t their clients to get the process moving along and making it as stressful free as possible.If we was to ever move again we would only use Savills thank you for all your hard work xxx

Mandy · 2 February 2021

Agent replied · 23 October 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

Jasmine Lawrence

Jasmine has been amazing throughout the whole letting process. From the moment of viewing right up to moving in (last Saturday) and checking in afterwards she has been there and incredibly supportive every step of the way. I'm self-employed which is not the easiest to manoeuvre when comes to renting but Jasmine kept on top of everything and kept me informed every step of the way. I cannot speak highly enough of her professionalism and dedication. Thank you Jasmine!

Virginia · 21 April 2021

Agent replied · 23 October 2024

Hi Virginia,Thank you for taking the time to write such a lovely review. You were a pleasure to deal with and I hope all goes well in your new apartment. All the best,Jasmine

5/5

Trustpilot

Jess Exley is amazing!

I don't usually give reviews in all honesty, but Jess Exley has got to be mentioned because I am beyond impressed! She has been the most helpful individual I have ever worked with when looking for a property. From the moment I showed my interest in a place, she has been on top of everything and has taken away all the stress and worry involved with finding the right property for me and my partner. With her constant updates, she never shies away from any task and has answered every single question (and there have been many to say the least!) with such professionalism and an impressively quick turnaround time. A huge thank you to Jess for all she has done. Savills - you truly have an asset who is amazing at her job! Thanks to Jess' hard work and her going above and beyond to meet our needs, you have another very happy and satisfied customer.

Ibrahim · 12 January 2021

Agent replied · 23 October 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Wonderful Service

My brother in law fell ill and we were tasked with selling his property. Where to begin?

Doreen · 20 August 2026

Agent replied · 24 September 2026

We really appreciate your kind feedback, McGuinness. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Tenant review

We've had several issues with the property we were renting and Yato has been very helpful, responsive and assisted us in all our requests to the landlord. We were very happy with the service. Thank you very much again!

ClemVS · 24 September 2024

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you, Clem. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Excellent service

We have been greatly impressed by the service received from all of the team at Savills from start to finish. They went out of their way to make a very complicated sale as simple as possible for us. They were very respectful and sensitive to our needs and we really felt they were working with our best interests as their primary focus. They worked extremely hard (often late into the evenings) to make sure we knew what was happening and to answer any queries we might have. I would like to particularly thank James Barnett for his kindness and dedication to helping us to achieve the sale we needed. I would not hesitate to recommend them to others, and would happily work with them again in the future.

T · 3 December 2020

Agent replied · 23 October 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Bought & Sold through Savills

Having bought and sold through Savills this time around, to Ruaraidh and the team in Aberdeenshire & Angus, thank you so much for your diligence and professionalism. For us, this move has been quite a journey and you have played a key, supportive role in all aspects. I don’t believe the outcome would’ve been quite the same if we’d chosen other agents. Many thanks, we are truly grateful.

Mark · 24 October 2022

Agent replied · 23 October 2024

Thank you, Mark, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Ruaraidh & team

5/5

Google

I’ve had a really positive experience with the letting team at Savills Victoria Park, and I’ve always felt very well supported. Angus Wong, my property manager, is responsible and reliable in following up on matters, which gives us great peace of mind. A special thank you as well to Sandy Sitlani, Head of Lettings, who is always thoughtful, approachable, and generous with advice. Overall, the team has given us real confidence, knowing that our property is in very capable and caring hands. We would happily recommend the letting team there to anyone looking for a professional yet friendly service.

Krista · 23 December 2025

5/5

Trustpilot

Danielle has been professional and…

Danielle has been professional and helpful and, when I spoke to her on the phone, today, we had a good discussion about the property that she's managing on our behalf and how best to move things forward. I'm appreciative of her insights and advice.

J · 26 June 2024

Agent replied · 23 October 2024

Thank you so much for your review, JP. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

We have dealt with Chris...

We have dealt with Chris for the past 10 years for both buying and selling. He is extremely knowledgeable, great to work with and contactable round the clock, which for us has been important given we are often overseas. The last sale Chris dealt with for us was not an easy sale due to legal complications but with sound advice from Chris we were able to reach a successful conclusion with both ourselves and the buyers being extremely satisfied with the outcome and sale.

Kate · 13 November 2020

Agent replied · 23 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

5/5

Trustpilot

House sale

We selected Savills to sell our home last year which they did within a few days. Unfortunately owing to a combination of circumstances we had to postpone the sale which was reestablished earlier this year again within a few days with contracts being exchanged in around six weeks.The combination of a very strong brand and highly motivated knowledgeable staff in Stamford is a winning combination and we wouldnt hesitate to recommend them.

Peter · 13 April 2022

Agent replied · 23 October 2024

Thank you for sharing a lovely review. Congratulations on the sale of your home and we are delighted to have been able to help you.Regards,The Savills Stamford Team

5/5

Trustpilot

Worked hard in a slow market

Savills worked very hard to deliver the sale of our house in a slow market. They never gave up and were supportive and responsive throughout the process - from beginning to end.

Owen · 30 April 2026

Agent replied · 27 May 2026

We really appreciate your kind feedback, Owen. We are very pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

AVOID AT ALL COSTS

AVOID AT ALL COSTS. NEED INVESTIGATING. If you do wish to deal with Savilles then a word of advice: be armed with Environmental Health and Safety contacts before hand! (You'll need it) Not even 1 star. This company is run by greedy little men. Zero diplomatic skills for solving issues. More concerned about getting bodge builders in to do cheap unsafe work on houses that are unfit for staying in. They do not care for children's safety. They only care about ripping landlords and tenants off for money. In our case Savilles were caught out LYING to the landlord and subsequently got found out when Environmental Health and Safety got involved. Worst company in the UK.

Marc · 3 October 2020

Agent replied · 23 October 2024

It’s very disappointing to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, email your contact details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Feedback on a recent sale through Savills- Stamford

Having just completed the sale of a property through Savills I am moved to note that I hold them in the highest regard for their professionalism and commitment to achieving the sale of a 'difficult' house.James Abbott and his team have served me very well in that endeavour.James himself is both humble and decisive ( a rare combination in ones normal perception of an estate agent ) and has a perfectly honed instinct for differentiating between the emotional interest of prospective buyers and their real potential as proceedable candidates. His efficiency and the level of energy he invests in the process is an example of what one can expect from this trusted Company. So many thanks to James and his team.HC. Lincolnshire.

Hans · 1 October 2020

Agent replied · 23 October 2024

Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

5/5

Trustpilot

Mark Fell

Mark from Waterloo office went out of his way to help us find the perfect flat for us! He was incredibly friendly, knowledgeable and went above and beyond. He was open and honest about where we could negotiate and communicated well between us and the landlord, especially through the whole lockdown period. He handles clients with a great deal of respect, consideration and “let’s get it done” manner He has made himself available despite the 8 hour time difference. Felt very supported and helped :) thank you again for making the process so easy and stress free. I recommend Savills services and strongly recommend Mark as your agent.

Madge · 19 September 2020

Agent replied · 23 October 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Google

Anthony was exceptional from the start. His communication was outstanding, and he consistently displayed a polite and kind demeanor. He arranged a viewing within a day, and his strong relationships with both the tenant and the owner ensured a smooth and efficient process. Anthony kept us regularly updated and made courtesy calls to ensure everything was in order as we moved into our new home. I highly recommend reaching out to him for any property inquiries.

Hikaru · 14 June 2024

5/5

Trustpilot

Vivian

Vivian, thank you very much for your support throughout this whole time! It was such a pleasure to communicate with you in the past 2 years.

Laura · 11 June 2026

Agent replied · 24 June 2026

Thank you so much for your review, Laura. It's much appreciated. If you need anything further please don’t hesitate to contact us.

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