Trusted Agent profile · Hackney

Savills Victoria Park reviews in Hackney

4.2

★★★★★ Great

1,964 reviews across 2 platforms

81 Lauriston Road, Victoria Park, E9 7HJ, Hackney, E9 7HJ

Part of Savills, see every office.

Savills's office in Hackney, at 81 Lauriston Road, is rated 4.2 out of 5 across 1,964 reviews on two platforms, including 186 Google reviews rated 4.9.

Google logo

4.9 / 5

186

Reviews on Google

This office

Trustpilot logo

1,778

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amazing service from Robyn

Robyn (Waterfront, Battersea) was so friendly and easy to deal with when buying my new flat. Despite the purchase taking longer than expected, she was always on hand to help and made me feel at ease during every stage in the process. Highly recommended!

Alison · 14 September 2022

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you, Alison. Thank you for providing us with an update and for taking the time to review our service!Regards,Robyn

1/5

Trustpilot

Non existent

I really value customer support and the entire process here was shoddy. I was the sole bidder on the property for a number of weeks, no proactive communication and when eventually contacted several weeks later the price had now increased significantly without any notice to me. They only engage when seeking to encourage frenzy bidding, otherwise they have no interest.

David · 15 October 2018

Agent replied · 23 October 2024

Hi David, we're sorry to hear this. Savills endeavours to give the best possible service so we would like to investigate your comments further, please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks

5/5

Google

Nikita of Savills has been doing a fantastic job for us so far. Well done!

Martin · 11 October 2025

5/5

Trustpilot

Thumbs up to Emma, the best lettings coordinator that takes great care of customer’s needs

I wish to express my heartfelt and sincere appreciation to Ms Emma Kohler, she was my lettings coordinator since I purchased the apartment in Jan 21. She is extraordinarily effective and helpful in handling every matters relating to my rental issues and other enquiries, the information she provided are informative.

Zi · 27 October 2021

Agent replied · 23 October 2024

I really appreciate your kind feedback. I am very pleased we were able to help and wish you all the very best for the future!Regards,Emma

5/5

Trustpilot

Was very happy with the whole…

Was very happy with the whole experience at Savills. Very professional and helpful. A whole team familiarised themselves with the property and gave useful feedback. Becky helped to keep the communication between vendors/buyers/estate agents which hastened the whole process. Would definitely recommend.

Fee · 13 November 2022

Agent replied · 23 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Becky

1/5

Trustpilot

Worst commercial letting agent ever

Worst commercial letting agent ever. Savills did not care about the tenants at all. Maybe it is because I am in the affordable space. They have construction work frequently without noticing us. They play around with air conditioning without telling us either. The lady that is responsible even avoiding us by having receptionist lie for her saying she was on holiday.

Ying · 19 July 2017

Agent replied · 23 October 2024

We are sorry you are unsatisfied with the service you have received. We would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details directly to cbratt@savills.com so that we can address your concerns.

5/5

Trustpilot

My sale: Savills at Bristol

Excellent service. Richard and Kirsty were extremely pro-active and worked hard at moving things forward. Richard sometimes seemed surprised at the speed with which the sale was going but that was because of his efforts.

Cara · 19 August 2021

5/5

Trustpilot

Victoria Short from the Stamford Office…

Victoria Short from the Stamford Office dealt with the sale of our property recently. We found her to be polite, efficient and enthusiastic at all times in her dealings with us and she kept us well informed throughout - she was a pleasure to deal with.

Just · 24 May 2022

Agent replied · 23 October 2024

Thank you for your review, its much appreciated.Regards, Victoria

5/5

Trustpilot

Working with Kitty Haley

Working with Kitty Haley on the purchase of my new flat has been a pleasure. Kitty was always prompt in responding to any questions and professional in everywhere.

KL · 3 August 2022

5/5

Google

My partner and I found our dream flat thanks to Savills! Our letting agent, Nikita, was incredibly helpful throughout, from accommodating our schedule to expediting the move-in process. She was very responsive and ensured everything ran smoothly. We couldn't be happier!

Katherine · 12 November 2022

Agent replied · 11 November 2024

Dear Katherine, Thank you for taking the time to review us and we wish you every happiness for the future!

5/5

Trustpilot

This is an incredibly professional and…

This is an incredibly professional and client focused agency. Olivia in particular went above and beyond to ensure that our specific needs were met. We are now happily settled in our home which meets all of our requirements. We highly recommend Savills if you want to find your ideal home.

Berna · 27 July 2021

Agent replied · 23 October 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

5/5

Trustpilot

attentive and helpful

Tami was attentive and helpful. Plenty of constructive effort on my behalf for which I was grateful.

Doug · 17 July 2023

5/5

Trustpilot

Kitty O'Sullivan

I would highly reccomend Kitty O'Sullivan to anyone who is in need of a real estate agent. She has been professional, supportive, helpful, easy to communicate and fast throughout the entire process. She provided updates to me on everything that was being done and she made herself available even after work hours.

Dora · 23 February 2021

Agent replied · 23 October 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

The whole experience was excellent

The whole experience was excellent. It was a tricky sale, selling my mother's house with all the family, with their sometimes conflicting views, to keep happy, but Jamie and other staff made the whole process as easy as it could possibly have been. I could not speak more highly of Savills.

Mr · 10 May 2021

Agent replied · 23 October 2024

Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

5/5

Trustpilot

Simply unbeatable service from Ram…

Simply unbeatable service from Ram Bekir. If I could rate six stars, I would. Expert and helpful guidance on insuring a block of four maisonettes Thanks a million. Ram. Yee art a gentleman and a scholar. And there aren’t many left. Amen David Soanes

Soanes · 20 June 2022

Agent replied · 23 October 2024

It was a pleasure - and we really appreciate you leaving such a lovely review, wishing you all the best for the future.Kind regards, Ram

5/5

Google

Kevin Green at Currell - Victoria Park was a pleasure to deal with. He is the perfect for the job, no ego, no hard sell, turned up on his bicycle - just straight forward, pragmatic and honest. A great asset to Currell.

Milagros · 13 November 2018

5/5

Google

Savills were really good to work with on the sale of my flat in Bow. My first contact was with David Easton, who is the Head of Sales, and he came to visit my flat prepared with examples of similar properties Savills had sold recently and lots of local knowledge. He valued the property confidently at a higher number than other agents who I spoke to. My sale was managed by Harry Charalambous, who was helpful, organised and very straighforward to work with throughout the process. He kept me informed about viewings, advised me on how things were progressing and also gave me confidence that we would achieve close to the price that they had originally suggested, even when offers were not forthcoming. Eventually, we did. If you are looking for the personal service and knowledge of a small local agency and the reassurance of an international firm, I would strongly recommend Savills Victoria Park.

Shoubhik · 12 November 2021

5/5

Google

Had a great experience working with Jasmine in helping me find and move into my new flat. She is lovely, communicative and very responsive, she made the experience as seamless as possible, especially given the Pandemic situation. Could not recommend her more as an estate agent :)PositiveResponsiveness, Quality, Professionalism

Diana · 12 November 2021

Agent replied · 11 November 2024

Dear Diana, We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Very attentive and professional service

Very attentive service and an agent that actually provides the service they charge for. Extremely professional staff.

Tim · 27 June 2024

Agent replied · 23 October 2024

Thank you for taking the time to review our service, Tim - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

I found Duncan Petrie to be hugely…

I found Duncan Petrie to be hugely helpful with what is a somewhat unusual situation. He was quickly able to see the challenges I faced and clearly put my interest first, before any commercial consideration of his own.I'd recommend him!

David · 11 November 2022

Agent replied · 23 October 2024

Thanks David, it's been a pleasure to work with you and wish you all the best.Regards,Duncan

5/5

Google

Harry has been exceptional, surpassing all expectations of how someone can make the experience of buying a house more enjoyable, professional and as seamless as possible. Had a good laugh along way tooPositiveResponsiveness, Quality, Professionalism, Value

Conor · 12 November 2020

5/5

Trustpilot

Trust/ Confidence

We are of a senior age and we so delighted that Jodie Lands of Savills was so helpful and willing to spend over half an hour to go thru a detailed document on the phone.She gave us confidence.

Krysia · 4 January 2023

Agent replied · 23 October 2024

This is so nice to hear, Krysia - thank you. It was a pleasure to be able to help you, and thank you for such a lovely review.Regards,Jodie

5/5

Trustpilot

Navik Solanki is an epic property…

Navik Solanki is an epic property manager. Super on top of things and organized.

Nick · 2 September 2023

4/5

Google

We recently secured a rental property with Letting Agent Anthony Casingena at the Victoria Park, Hackney branch. He was super professional, friendly, communicative and went the extra mile to sort out some issues for us whilst we were on holiday and unable to speak directly with their letting hub reference company; I cannot recommend him highly enough. Lovely chap!

Linda · 12 November 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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