1/5
Trustpilotpoor
dishonest, unreliable, inconsistent
Agent replied · 24 October 2024
Thank you for your feedback. We take this very seriously, could I ask you to get in touch with socialmedia@savills.com so that we can discuss your concerns.
Trusted Agent profile
Savills East London New Homes reviews
★★★★★
1,821 reviews across 2 platforms
61 Wallis Road, Hackney Wick, E9 5LH, Hackney E9 5LH
Savills's Hackney office at 61 Wallis Road is rated 4.1 out of 5 across 1,821 reviews on two platforms, including 15 Google reviews rated 3.9. The 1,806 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleJo was really helpful!
1/5
Trustpilotnot great estate agent as expected poor…
not great estate agent as expected poor service
Agent replied · 24 October 2024
We take all feedback seriously and would like to investigate the comments raised in your review. Please email further information directly to Carole Bratt, Director, Compliance & Customer Relations at CBratt@savills.com so we may address your concerns.
5/5
TrustpilotWe reccomend Savills
George Hill at Savills was most helpfull, he kept us well informed throughout the sale of our property. Equally all the girls in the Truro office went that extra mile for us.
1/5
TrustpilotBad customer service
Bad customer service . Bad everything
Agent replied · 24 October 2024
Hi Jo, we're sorry to hear this. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so this can be investigated? Thank you
5/5
TrustpilotExtremely helpful
Extremely helpful, efficient and thoughtful.
Agent replied · 24 October 2024
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotExcellent advise
Excellent advise, professional service and a great sale. A pleasure to deal with.
5/5
TrustpilotSavills and Roisin have been great
Savills and Roisin have been great, very helpful, efficient and patient.Many thanks!
5/5
TrustpilotSuperb
Helpful, hardworking and unflappable.
Agent replied · 24 October 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful.
1/5
TrustpilotExternal cleaning operative (Retail Park ) Metrocenter
Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.
5/5
Trustpilotgood experience
Lauren helped us check out and she is very responsive.
5/5
GoogleHad a wonderful experience of working with Savills and Laura in particular. Very professional attitude and individualistic approach. Much recommended.
1/5
TrustpilotDishonest
Dishonest, unapologetic, rude and arrogant.
Agent replied · 24 October 2024
Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.
5/5
TrustpilotExcellent customer service
We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.
5/5
Trustpilotkind and helpful
ready to help, kind and professional
5/5
TrustpilotI moved with Savills and found the …
I moved with Savills and found the process straight forward and excellent from start to finish. The team were helpful with all my queries and made moving home with them a delight! Would recommend to everyone.
5/5
TrustpilotGreat service from a professional and…
Great service from a professional and polite team
1/5
TrustpilotToxic environment
Toxic environment, toxic managers, certain support staff treated appallingly badly - do not work for Savills if you value your mental health.
1/5
TrustpilotStop sending me spam in the mail
Stop sending me spam in the mail. It comes in an envelope and all that makes it look NOT like spam. So annoying.
5/5
TrustpilotBrilliant
they are very good agency,we have tried them so many times and they have not failed they help between landlord and tenant...thanks to them
1/5
TrustpilotTime waster
Time waster, lot of Ghost properties seem their business is just collect information from buyers
1/5
TrustpilotAuction Property
5/5
Trustpilotgreat
am happy, very fast agency....hmmmmm. super decent
5/5
TrustpilotRitesh is very welcoming, approachable and empathetic.
Rating only, no written review.
Agent replied · 24 October 2024
Thank you for taking the time to review our service, Liana - feedback is always incredibly helpful.I’m delighted that we meet your expectations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Savills East London New Homes
How many reviews does Savills East London New Homes have?
Savills's Hackney office has 1,821 reviews across two platforms: 15 on Google, 1,806 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Savills East London New Homes's rating?
Savills East London New Homes is rated 4.1 out of 5 across all 1,821 reviews, and 3.9 out of 5 on Google from 15 reviews, checked 9 October 2026.
Where is Savills's Hackney office?
Savills East London New Homes, 61 Wallis Road, Hackney Wick, E9 5LH, Hackney E9 5LH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.