Trusted Agent profile

Savills East London New Homes reviews

4.1

★★★★★ Great

1,821 reviews across 2 platforms

61 Wallis Road, Hackney Wick, E9 5LH, E9 5LH

Savills's Hackney office at 61 Wallis Road is rated 4.1 out of 5 across 1,821 reviews on two platforms, including 15 Google reviews rated 3.9.

Google logo

3.9 / 5

15

Reviews on Google

This office

Trustpilot logo

1,806

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Hackney office, from every platform, shown as written. First names only.

1/5

Trustpilot

Maintenance requests…

Maintenance requests are not getting addressed in timely manner. We have some requests still left open from almost a year ago…

Matt · 23 December 2023

5/5

Trustpilot

Best agents in town

Best agents in town. They have the largest selection available and are very professional and trustworthy. Tzveta B.

Tzveta · 2 March 2020

Agent replied · 24 October 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.

5/5

Trustpilot

Great service from George Prior

George Prior helped me find a flat, and he was absolutely fantastic. He was incredibly responsive, and helped me navigate each step of the process.

Doni · 14 September 2023

5/5

Trustpilot

Graeme provided an excellent service

Graeme provided an excellent service - highly personable and professional

Kieron · 11 December 2021

Agent replied · 24 October 2024

I am so glad to have been able to help and I thank you for your kind words. I look forward to working with you again in the future!Regards,Graeme

4/5

Trustpilot

A professional experience from start to…

A professional experience from start to finish.

John · 26 April 2022

Agent replied · 24 October 2024

Thank you for providing us with an update and for taking the time to review our service

5/5

Trustpilot

Always a pleasure to deal with Savills

Always a pleasure to deal with Savills. They said they would sell and they delivered. Thank you to the great team in Battersea Park

Rosie · 18 September 2023

4/5

Trustpilot

Good experience overall and would use…

Good experience overall and would use again. Sometimes relatively slow in getting back on issues with the flat and often quicker to go direct to Landlord.

Customer · 28 July 2023

5/5

Trustpilot

Savills have been incredibly efficient…

Savills have been incredibly efficient from finding a tenant to them moving in

Mr · 3 March 2021

Agent replied · 24 October 2024

Thank you, Trevor. We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Great first class service provided by…

Great first class service provided by Sholto. Fully updated from start to finish.

Greg · 1 March 2021

Agent replied · 24 October 2024

Thank you for the positive review, Greg. It has been a pleasure dealing with you and enjoy your new home!Regards, Sholto

5/5

Trustpilot

Excellent service and very easy to deal…

Excellent service and very easy to deal with the whole team at Savills

Stephen · 27 February 2021

Agent replied · 24 October 2024

Dear Stephen, we really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

2/5

Trustpilot

BAD CUSTOMER SERVICE!!

BAD CUSTOMER SERVICE!!! I put the 3 time this review, trust pilot delete all the time and I don’t understand why ??? That very strange!!!

Adeli · 28 July 2023

5/5

Trustpilot

Professional and very competent

During a slightly complicated purchase, Savills did an excellent job of keeping things moving forwards. Kay McKluskey handled the purchase and we found her to be professional, friendly and incredibly responsive. We would have no doubts in highly recommending both Savills and Kay.

Claire · 29 June 2021

5/5

Trustpilot

Savills provided an excellent service…

Savills provided an excellent service in marketing and selling Nether Balgillo famhouse.

Angus · 26 March 2021

Agent replied · 24 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

The entire team led by Sue where on top…

The entire team led by Sue where on top of every aspect of the process, finding a buyer immediately and guiding us all through to exchange.

Jeff · 20 June 2023

1/5

Trustpilot

I am a tenant who rents a property…

I am a tenant who rents a property through Savills, they could not be any worse. Not recommended.

Kevin · 23 February 2019

Agent replied · 24 October 2024

Hi Kevin, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks

5/5

Trustpilot

Savills were great…

My recent experience with Savills was excellent. Aileen dealt with the sale of my house and did a great job. She kept me informed and was enthusiastic and professional throughout. I am very happy with the service they gave

Myrtle14 · 21 January 2022

5/5

Trustpilot

Fabulous service from Jess Exley

A fabulous service from Jess Exley at Savills. Professional, helpful, friendly and very knowledgeable. Exactly what we needed when choosing our new home. Thank you so much for all of your time and effort, great job! We love our new place 😁.

Rachel · 13 July 2021

5/5

Trustpilot

Saville's were excellent throughout the…

Saville's were excellent throughout the process of buying our house. Honest, transparent and always helpful, we were very well served.

Ralph · 3 November 2023

1/5

Trustpilot

Probably the worst customer service I have ever experienced!

We’ve just had to pull out of our sale and purchase, mostly due to developers solicitors being unreasonable, which isn’t Savills fault. However, what I am absolutely gobsmacked at is the appalling customer service received by 2 Savills members of staff on site. Arrogant, opinionated,rude, deceitful, argumentative....where to begin!

Nellie · 14 March 2019

4/5

Trustpilot

Got the house we wanted

Savills team helped us navigate a tricky purchase to a tight deadline.

Harry · 7 December 2020

Agent replied · 24 October 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

1/5

Trustpilot

These agents do not help vulnerable…

These agents do not help vulnerable tenants. They are con artists and should be avoided at all costs!!

Deb · 15 March 2018

Agent replied · 24 October 2024

Hi Deb, we’re sorry to hear your feedback. Please can you email lettingscustomerservices@savills.com with further information? We will then be able to investigate this. Thanks

1/5

Trustpilot

Would avoid and all costs

Would avoid and all costs, liars, and try to keep deposits.

Jason · 22 April 2024

5/5

Trustpilot

Sell with the experts

Reliable, personal and professional with unique experience and expertise. Sold

Richard · 24 March 2021

Agent replied · 24 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

4/5

Trustpilot

Great service from Harry Fisher in a…

Great service from Harry Fisher in a very difficult market.

Susanna · 21 February 2021

Agent replied · 24 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviews

Questions about Savills East London New Homes

How many reviews does Savills East London New Homes have?

Savills's Hackney office has 1,821 reviews across two platforms: 15 on Google, 1,806 on Trustpilot (across the whole business).

What is Savills East London New Homes's rating?

Savills East London New Homes is rated 4.1 out of 5 across all 1,821 reviews, and 3.9 out of 5 on Google from 15 reviews.

Where is Savills's Hackney office?

Savills East London New Homes, 61 Wallis Road, Hackney Wick, E9 5LH, E9 5LH.

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