Every review we hold for the Hackney office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe best Estate Agent we've ever worked…
The best Estate Agent we've ever worked with, throughout the selling process, I can not fault Easthaus. It turned out to be a complex sale, and Jenna and the team went above and beyond to assist me at every step. I am extremely grateful to them, and would highly recommend Easthaus. Thank you.
JT · 23 July 2025
Agent replied · 25 December 2025
You are very kind! It was pleasure to be able to help. Wishing you all the best, Jenna
★★★★★ 5/5
TrustpilotLondon Flat Sale - Excellent
I chose Easthaus recently to handle the sale of my flat in Hackney (while not physically in the UK). I think I made a good choice. My main contact was Jenna Buck, who I found to be friendly, helpful, efficient and reassuring. The same was true of all the other members of staff that I dealt with during the course of the sale. The whole process could have been quite fraught and stressful, but Jenna handled it with aplomb and took 99% of the stress out of the situation for me, for which I'm very grateful. I would recommend Easthaus to others (and indeed I already have). A very good experience.
Bigalxyz · 28 August 2026
★★★★★ 5/5
TrustpilotFar better than my previous agent!
I chose to let my property through Easthaus having heard they were honest, professional, efficient and reliable. They are all those things but, above all, they care. Sophie and Alanah, have constantly given me invaluable advice over the years, and have dealt efficiently with all issues concerning the property I let through them. They protect both my interests and those of my tenants, thus guaranteeing a worry-free arrangement between myself and the tenants. I wholeheartedly recommend Easthaus.
Sara · 23 April 2026
★★★★★ 5/5
TrustpilotExceptional company
We let out our property with Easthaus and have been using them for a few years now. Right from the beginning of the process we knew they were a different kind of estate agent. They are knowledgeable, professional and friendly. They’re not the cheapest, but definitely not the most expensive and are 100% worth the money. It’s a shame they only operate in the east of London as I would love to use their service all over London! They are truly fantastic company and I would recommend them (and have done so) to family and friends
Yasb · 24 January 2025
Agent replied · 25 December 2025
What lovely words, thank you so much, its really apprecaited.
★★★★★ 5/5
TrustpilotJenna was outstanding
Jenna was outstanding! Easy to work with, cheerful and positive throughout, went the extra mile and even took a phone call whilst on holiday!
Customer · 16 April 2025
Agent replied · 24 September 2026
Thank you so much for taking the time to leave us such a lovely review. It was a pleasure to assist with your sale, wishing you all best.
★★★★★ 5/5
TrustpilotVery Professional and communicative. Highly recommended
Easthaus recently sold our flat in challenging market conditions. We dealt with Jenna for the most part. Original sale price guidance was realistic and ultimate sale price also realistic in the current market. Jenna was very professional throughout, with clear and frequent communication both to/from us and from the viewers and prospective purchasers. She was diligent in respecting the privacy and limitations of our tenant and conducted the many viewings mostly herself. Once an offer was received she was proactive in the negotiations towards an agreed price, and then once again to all parties involved to complete the sale. Easthaus were considerably superior to the many estate agents that we have used for house moves in the past and I have no hesitation in recommending them.
David · 31 March 2020
Agent replied · 19 September 2023
Thank you so much for taking the time to leave a review of the service you received from EastHaus, it means a lot to us. We are so pleased to have been able to assist in the sale of your property and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotThe LNook
As a new agent we didn't really know what to expect. Our initial contact for details didn't result in repeated calls unlike other agents we contacted. Throughout the process Jenna provided a bespoke service and helped to navigate the somewhat difficult purchase and even helped sort out various issues that remained two months after completion. Throughout the process Jenna was available to meet various family members on site at short notice. The purchase experience was made all the easier with Easthaus's involvement.
Mr · 23 November 2017
Agent replied · 19 September 2023
Very many thanks for taking the time to review our services, and for your kind words, it is really appreciated. We are so pleased to have been able to assist you with your purchase and hope that we can be of help again in the future.
★★★★★ 5/5
TrustpilotExcellent service. Professional and friendly.
This was my 6th purchase in London over a period of 18 years. By far, the most straightforward. Direct, honest and no gameplaying in an industry that is notorious for dodgy dealings. Jenna is approachable, friendly and professional. Responded quickly to all my queries and questions. They topped off the whole experience with a hamper waiting for me in my new kitchen, filled with lots of goodies including a bottle of gin! Essential after my experience dealing with other agents in the chain. Truly, could not recommend Jenna and her team highly enough.
Siobhain · 23 November 2017
Agent replied · 19 September 2023
Thank you for your very kind feedback. It was a pleasure to be able to assist you with your purchase and we wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotHighly recommended for first-time buyers
I was a first-time buyer and had the pleasure of dealing with Liam. He was simply perfect - From the first visit to the completion date, Liam was very efficient, supportive, and quick to respond to my many requests in a friendly and professional manner. Thanks to him, the process ran smoothly and stress-free. I couldn't recommend him highly enough.
Antoine · 27 November 2022
Agent replied · 19 September 2023
Thank you so much for your review Antoine, we’re very pleased to hear that you received excellent service from Easthaus!
We hope you have settled into your new home, and if you need any assistance in the future, please do not hesitate to reach out.
★★★★★ 5/5
TrustpilotI have now sold two properties through…
I have now sold two properties through Easthaus and can't praise them more highly. Jenna is literally there for everything, the highs, the lows, the madness! Both times she got me an offer within a week and saw them both through. Neither proved easy. But Jenna smoothed all the rough edges and surmounted every hurdle. She is invincible.
Mags · 26 January 2023
Agent replied · 25 August 2025
Thanks so much for your lovely words, its been a delight working with you over the years and having the opportunity to sell your beautiful homes, we are sad to see you leave East London. Best wishes for the future and please keep in touch.
★★★★★ 5/5
TrustpilotI recently bought a flat (FTB) and…
I recently bought a flat (FTB) and Easthaus represented the seller. Jenna and Liam were both generally really responsive and helpful in answering my various questions along the way, from the first viewing to ultimately completing, and did what they could to speed the process along. I wouldn't hesitate to recommend them to others in the area.
Joseph · 18 January 2023
Agent replied · 19 September 2023
Thank you Joe, so pleased to read you had a positive experience purchasing your first apartment via Easthaus. It was a pleasure working with you and we hope you are enjoying your new East London home. If we can be of assistance in the future, please do not hesitate in getting back in touch!
★★★★★ 5/5
TrustpilotEastHaus are excellent!
We bought our first home through EastHaus and couldn’t be happier. Jenna went out of her way on multiple occasions to make sure we were able to complete and move quickly, with very little notice from our side! We couldn’t be happier with the service and would definitely use Jenna and the team when we sell! Thanks so much EastHaus!
Jenn · 2 April 2020
Agent replied · 19 September 2023
Thank you so much for your kind words. We are really pleased to have been able to assist in the purchase of your first home and wish you all the very best for the future.
★★★★★ 5/5
TrustpilotEasthaus are an incredible team and oh…
Easthaus are an incredible team and oh so different from every other agent out there. I have worked with them as photographer and they sold my flat and every step of the way was a wonderful relationship. No BS and i knew i could trust them and we got what we wanted for our flat. THANK YOU EASTHAUS!!
Lewis · 23 November 2025
★★★★★ 5/5
TrustpilotI recently bought my first flat with…
I recently bought my first flat with the help of Liam at Easthaus. The process was very smooth and Liam was always helpful and responsive which helped us to complete the purchase quickly. Would highly recommend working them.
AC · 20 January 2023
Agent replied · 19 September 2023
Thank you for your review and we are delighted to read you were happy with the experience you had purchasing a home with Easthaus! Please do not hesitate in getting in touch if we can be of any further help. Best wishes.
★★★★★ 5/5
TrustpilotPerfect experience!
Patrick was everything we could have hoped for in a realestate agent. The process was made as easy as it possibly could be and he was able to accommodate all of our requests making for a drama free flat hunt.I have no hesitations recommending Patrick and the EastHaus team and will use them again when the time comes.
Frano · 8 February 2018
Agent replied · 19 September 2023
Thank you for your very kind review. We are really pleased to have been able to assist with finding you a property to rent and hope to be able to assist again in the future.
★★★★★ 5/5
TrustpilotEastHaus you have been wonderful
EastHaus you have been wonderful. I would like to say a big thank you to Patrick Brady who was nothing but supportive during a difficult move. He constantly kept us updated in a timely manner, this gave us great reassurance.We are now settled in our lovely new home, THANK YOU EASTHAUS. Hayley and Kieran.
Hayley · 10 February 2018
Agent replied · 19 September 2023
What a lovely review. Thank you so much for taking the time to leave your feedback. We are really pleased to have been able to sucessfully assist in securing the flat for you. Wishing you all the best and hopefully we'll be able to help again in the future.
★★★★★ 5/5
TrustpilotI would highly recommend East Haus
I would highly recommend East Haus if you are looking to sell your property. Jenna went above and beyond to help us sell our flat and made the whole process smooth through easy and efficient communication etc. We always felt very in the know about what was taking place throughout the process.
Harriett · 13 July 2018
Agent replied · 19 September 2023
Thank you so much for taking the time to provide your feedback. We are so pleased to have been able to successfully assist you in the sale of your property and wish you all the best for the future.
★★★★★ 5/5
TrustpilotAbsolutely seamless experience
Absolutely seamless experience! Liam was fantastic at completing my flat - always quick to reply and chase outstanding questions! It made the whole process very stress-free - would recommend to everyone! Thank you so much!
E · 21 October 2024
★★★★★ 5/5
TrustpilotChoose EastHaus!
I can’t speak highly enough about the fabulous Jenna and the East Haus team. Jenna went above and beyond to help us sell our property and provided an excellent service from start to finish! (hopefully won’t be moving for a while now, but wouldn’t consider using anyone else!)
Sophie · 30 August 2019
Agent replied · 19 September 2023
Thank you so much for taking the time to leave feedback of your experience of using EastHaus. We are so pleased to have been able to assist in the sale of your property and wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotPatrick and Jenna were great
Patrick and Jenna were great, very helpful and a pleasure to deal with. The whole process was smooth, simple and relatively quick compared to what other agencies had described as their standard procedures, and we are very happy with the flat we got to rent with their help.Would definitely recommend!A&F
Arianna · 19 January 2018
Agent replied · 19 September 2023
Thank you for your very kind review. Your feedback is really appreciated. We are so pleased to have been able to assist you in finding a property to rent and wish you all the best for the future.
★★★★★ 5/5
TrustpilotEastHaus were excellent
EastHaus were excellent. Jenna went above and beyond to make the whole process entirely stress free. We were regularly updated on progress, never had to chase and were assisted even with filling out the forms. The transaction was seamless and that is entirely down to the hard work of EastHaus.
Jemima · 16 January 2018
Agent replied · 19 September 2023
Thank you so much for your glowing review. We are really pleased to have been able to assist you in the sale of your home and wish you all the best for the future.
★★★★★ 5/5
TrustpilotSheer excellence
I can honestly say that I couldn't have asked for anything else from as estate agent. I have always found that most estate agents are quick to sign you up, but faster to not pick up when you need them. EastHaus sets a very high standard which enabled us to sell within record time at a decent price. Both Patrick and Jenna went above and beyond each and every time we needed assistance with the sale of our flat. From the very first time they both came to see us, value the property and provide us with all the answers as to why we should use them to the final email saying completion had taken place. Personal touch on every aspect.Even though they are a relatively small company, they tick every box, and cross every T. Completely professional, experienced and thoughtful. We couldn't have done it without them, and would absolutely go to them on another property sale or purchase.
Tara · 15 October 2018
★★★★★ 5/5
TrustpilotExcellent service, highly recommend!
I used EastHaus to sell my 1 bed flat in Dalston, and had nothing but the best service from them. Jenna and the team were really flexible in arranging viewings at times that suited myself and potential buyers. Being a small boutique company really means you get extra personal service, and were a pleasure to work with. Highly recommend and wouldn't hesitate to use them again in the future.
Michelle · 11 August 2021
★★★★★ 5/5
Trustpilot5 star service
Working with the EastuHaus team was an absolute pleasure, I didn't think buying through an agency could feel this comfortable or be this easy. Liam was a delight, attentive and helpful every step of the way (not to mention very easy on the eyes!). Would def recommend to anyone in the market for a property to look them up.
Andrew · 3 May 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.