Trusted Agent profile · Hackney
★★★★★
2,017 reviews across 2 platforms
331 Mare Street, London, E8 1HY, Hackney, E8 1HY
Dexters's office in Hackney, at 331 Mare Street, is rated 4.4 out of 5 across 2,017 reviews on two platforms, including 297 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service
Excellent service. Always reliable and professionalI would highly recommend Dexters
Dear Leone, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotOutstanding experience
From start to finish it’s been an outstanding service. From getting the many potential buyers through the door, to negotiating, and finally the coordination with solicitors, it’s been fantastic. I have absolutely no hesitation in recommending Dexters.
5/5
TrustpilotExcellent service
Excellent serviceAgent follow up is close and highly reponsibility
Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotAvoid like plague!
Avoid, very bad people!
Dear James, I am sorry to read your 1 star review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotThey can cause a lot of unnecessary…
They can cause you a lot of unnecessary stress.
Dear Giulia, Thank you for your feedback, we are sorry to hear what you have experienced. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotRude agent
Rude agent , poor customer service, lack of clarity and accountability
Dear Mary. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
1/5
TrustpilotThe worst estate agents
Bad estate agents. Low efficiency estate agents. Helpless estate agents.
We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotDexters Cricklewood Moritz
Dexters Cricklewood Moritz, great experience!
Dear Julio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI been with Sonia de abru in kingston…
I been with Sonia de abru in kingston branch for a long time she is excellent and very helpful very good customer service thank u Sonia for every thing
5/5
TrustpilotExcellent service
Dexters have been very proactive throughout the sales process, communicating well with all parties in the chain and supporting both buyers and sellers. Overall an excellent service.
4/5
TrustpilotAll good
..............................
Dear Craig, thank you for your 5* review. Kind regards Asma Chughtai Customer Relations Team
4/5
TrustpilotConstructive
5/5
TrustpilotFrom a Solicitor's point of view
From a Solicitor's point of view, rather than chase, chase, chase, Dexters were helpful and assisted when requested.
5/5
TrustpilotHouse sale
Professional, considerate and had excellent understanding of the trials of house moves and the difficulties of sellers & buyers fixing dates.
5/5
TrustpilotFantastic Service
We work with Dexters a lot and always a fantastic help to keep the transaction moving.Pleasure working with you.Kind regards
5/5
TrustpilotAlistair it’s amazing.
Alistair it’s amazing. He always do his best to make the process quicker and easier. Thank you!
1/5
TrustpilotLate customer service!
Rating only, no written review.
Dear Cia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
5/5
TrustpilotDexters has gone above and beyond
Dexters has gone above and beyond! Couldn’t recommend them more! Thank you
1/5
TrustpilotSPAMMERS
They keep sending letters and letters EVERY SINGLE month offering their services or properties. They just generate more waste!
5/5
GoogleRating only, no written review.
Dear Ciaran, Thank you for taking the time to rate your service with our Hackney office. Kind regards, Asma
5/5
TrustpilotI deal with Sonia - professional, effective and friendly
I deal with Sonia and it has been a pleasure. Professional, effective and friendly - can't ask for more.Keep up the good work.
1/5
TrustpilotAbsolutely atrocious customer service
Absolutely atrocious customer service. The staff becomes extremely unhelpful the second you sign the tenancy agreement.
1/5
GoogleRating only, no written review.
5/5
TrustpilotExcellent service from Georgina and…
Excellent service from Georgina and Sheikh. Any problems are dealt with promptly. would highly recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Hackney won Gold; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Sunbury On Thames won Platinum; Dexters, Richmond won Platinum.
