Trusted Agent profile · Guildford

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The Partnership Guildford reviews

4.7

★★★★★ Excellent

2,551 reviews across 2 platforms

Guildford, GU1 9DP

The Partnership's office in Guildford is rated 4.7 out of 5 across 2,551 reviews on two platforms.

Trustpilot logo

2,550

Reviews on Trustpilot

This office

Kerfuffle logo

5.0 / 5

1

Reviews on Kerfuffle

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

4/5

Trustpilot

With a few issues toward the end

With a few issues toward the end, but still was relatively smooth.

Miss · 29 June 2021

Agent replied · 15 October 2024

Dear Karina,Thank you so much for your feedback. Pleased to hear you had a relatively smooth experience throughout. Happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Very professional

Excellent service all round. Highly recommended.

Happy · 2 June 2022

Agent replied · 15 October 2024

Dear Suzanne,We are delighted to hear you were happy with the service you received from Kim and the team throughout the process of your purchase. Grateful for your recommendations and happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Very efficient!

Very efficient service and easy to deal with!

Amy · 23 February 2022

Agent replied · 15 October 2024

Thank you so much for your lovely review, Amy.We are delighted you had such a pleasant experience with Buddhima and the team - they will be glad to hear it. Always happy to help and here if you need us.Tracy Holland Marketing Manager

5/5

Trustpilot

Good Service

Good Service. I like the transparency that the portal provides.

Ryan · 3 November 2021

Agent replied · 15 October 2024

Dear Ryan,Thanks so much for your review. Pleased you had a good experience with Helen and Maggie and found the portal so useful. Happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

First Class

Responsive, clear and helpful, couldn’t have had a better experience, very highly recommended.

Mr · 6 April 2021

Agent replied · 16 October 2024

Dear Andrew, Thanks so much for your review. Delighted to hear you had a great experience. Grateful for your recommendations and happy to help. Tracy Holland Marketing Manager

5/5

Trustpilot

Quick and efficient

Quick efficient and liked that you could track the progress

Lydia · 28 October 2021

Agent replied · 15 October 2024

Thank you for your kind feedback - efficiency goes to the heart of everything we do, and the portal is such an important part of that.Obviously, having fantastic lawyers such as Aurelia, supported by Ismail, makes a huge difference!Tracy HollandMarketing Manager

5/5

Trustpilot

Excellent service

Excellent service, good communication, highly recommend.

Douglas · 26 May 2022

Agent replied · 15 October 2024

We are pleased you had such a good experience with the team, Rosalind.Thank you so much for your review, Michelle and Kirby will be delighted. Grateful for your recommendations and here if you need us.Tracy HollandMarketing Manager

5/5

Trustpilot

Excellence at every turn

This was not the easiest of transactions but the Partnership saw us through safely. Their professionalism and tenacity was fantastic throughout.

Tony · 1 September 2017

Agent replied · 16 October 2024

Good morning Mr HazellThank you for leaving us a review on Trustpilot. I am delighted that The Partnership has been able to help you through what sounds like a tricky transaction and I will be sure to pass your feedback on to your team with us.In the meantime, do please let me know if I can be of any further assistance,Kind regardsNatalie

5/5

Trustpilot

Reliable service

Reliable service. Would recommend

Alex · 18 August 2022

Agent replied · 15 October 2024

Dear Quynh, Thank you so much for your great review. We are pleased you had a good experience with Mohammed and the team. Grateful for your recommendations and happy to help. Tracy Holland Marketing Manager

5/5

Trustpilot

Very helpful

Very helpful, quick, informed

Rahma · 16 August 2022

Agent replied · 15 October 2024

Thank you so much for your great review, Rahma.Pleased you had a good experience and found the team helpful and efficient throughout. Happy to help. Tracy Holland Marketing Manager

5/5

Trustpilot

Very efficient and friendly…

Very efficient and friendly…. Would be happy to recommend!

Customer · 13 December 2021

Agent replied · 15 October 2024

Dear Helen,We are so pleased you found the service efficient and friendly. Buddhima and the team will be so happy to hear it. Thanks so much for your review and grateful for your recommendations. Tracy HollandMarketing Manager

5/5

Trustpilot

Good communications

Helpful people with good communication throughout the process

Leslie · 4 February 2022

Agent replied · 15 October 2024

Dear Leslie,Thanks so much for your review. Pleased to hear you had a good experience with Leah and the team. Always happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

A pleasure to work with the…

A pleasure to work with the Partnership.Very efficient and friendly Thank you

Tracey · 17 May 2021

Agent replied · 16 October 2024

Dear Tracey, Thank you so much for your review. Delighted to hear you had a pleasant experience with Aurelia and the team. Happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Well all on all very good seem to go…

Well all on all very good seem to go very smoothy thank you

Ray · 23 February 2021

Agent replied · 16 October 2024

Dear Ray, We are so pleased to hear that everything went smoothly and you had a pleasant experience with us. Happy to help and thank you for your great review.Tracy HollandMarketing Manager

5/5

Trustpilot

Extremely professionally

Extremely professionally, responsive and helpful. I would thoroughly recommend and use again.

Mark · 5 May 2021

Agent replied · 16 October 2024

Dear MarkThank you so much for your great review. Delighted to hear you've had a good experience with Laura and the team. Grateful for your recommendations and always happy to help. Tracy Holland Marketing Manager

5/5

Trustpilot

Very helpful and always prompt to…

Very helpful and always prompt to answer and explain any questions I had.

KJ · 12 February 2021

Agent replied · 16 October 2024

Dear KJ,Thank you so much for your review. Delighted to hear such great feedback and always happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Professional

Professional SLA is very goodThanks for your help

Ss · 14 January 2022

Agent replied · 15 October 2024

Dear Oluwaseun,Thank you so much for your review. We are pleased you had a good experience with Helen and Ismail, they will be pleased. Always happy to help. Tracy HollandMarketing Manager

5/5

Trustpilot

Excellent service and the online portal…

Excellent service and the online portal is really helpful in keeping track of progress.

Stuart · 29 October 2020

Agent replied · 16 October 2024

Good afternoon StuartThank you for taking the time to leave us a review on Trustpilot.I am delighted that your experience with The Partnership has been so positive. We work hard on our portal to keep our clients safe and I am glad that you have enjoyed using it.I will pass your feedback on to your legal team and do let me know if you need any further assistance at any stage.Kind regardsNatalie

5/5

Trustpilot

Brilliant

Brilliant I couldn’t recommend more....The best experience I’ve had moving houseGo no where else!

Peter · 28 October 2020

Agent replied · 16 October 2024

Dear Peter, Thanks so much for your fantastic review. Really grateful for your recommendations and so pleased that you had such a great experience.Tracy HollandMarketing Manager

5/5

Trustpilot

Timely Updates

The weekly updates received during the course of the conveyancing process were excellent

Glen · 25 January 2021

Agent replied · 16 October 2024

Dear Glen, Thanks so much for your great review. Delighted to hear that you have had a pleasant experience with us. Happy to help,Tracy HollandMarketing Manager

4/5

Trustpilot

Helpful online system for monitoring…

Helpful online system for monitoring progress. Helpful when issues occurred with completion.

Beth · 14 April 2021

Agent replied · 16 October 2024

Dear Beth, Thanks so much for your review. Pleased to hear you had a good experience and found the portal helpful. Happy to help.Tracy HollandMarketing Manager

5/5

Trustpilot

They were professional and always…

They were professional and always helpful.There portal is particularly good and makes communication easy.

Tafazul · 21 October 2020

Agent replied · 16 October 2024

Dear Tafazul, Thank you for your review. Glad to hear that the portal was helpful for you and that communication was easy and the team were helpful and professional. Always happy to help.Tracy HollandMarketing Manager

5/5

Trustpilot

Useful purpose build technology

Useful purpose build technology, communicative and helpful. Thanks for your help.

Alexander · 26 June 2021

Agent replied · 15 October 2024

Dear Alexander,Thanks so much for your review. Delighted you have had a great experience with Michaela and Ilknur and liked our online portal. Always happy to help!Tracy HollandMarketing Manager

5/5

Trustpilot

Excellent

Excellent. I have used the Partnership twice now and will use them again. Very good.

Toby · 24 June 2020

Agent replied · 16 October 2024

Hi TobyI'm always delighted to see that our consistency shows through - one of the the most challenging aspects of the business is ensuring that we always deliver a great service.So pleased that we've helped get you through to exchange - thank you for taking the time to review us!Peter AmbroseManaging Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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