Strutt and Parker Guildford reviews

★★★★★ 5/5

Google

Oliver at Strutt & Parker Guildford has been excellent throughout the purchase of our new business premises. He worked hard to prioritise our transaction, kept everything on track, and did a fantastic job coordinating with some particularly challenging solicitors along the way. His professionalism, communication, and proactive approach made a real difference to the process. I wouldn’t hesitate to recommend Oliver and the team at Strutt & Parker to anyone purchasing or selling a property.

Freddie · 12 June 2026

★★★★★ 5/5

Google

Thanks to Oliver Truelove and the team at Strutt and Parker my sister and I have had a very positive and straightforward experience selling our Mum's property on her behalf. Whilst the initial financial checks took longer than we'd perhaps anticipated, Olly (as our main S+P contact) was an excellent, prompt communicator throughout the process, found us fantastic buyers and the whole process from live marketing of the property to exchange/completion took just over two months! Whilst there was no onward chain this is still remarkable, given this was actually the second attempt to sell the house this year. The first attempt, with a different estate agent was an entirely different experience. Whilst similarly we had had a no chain situation, the initial process dragged on for months and ended up with us having to walk away with the initial buyer trying to 'gazunder' us just days from exchange. We felt that the initial estate agent had allowed this situation to unfold by not being on top of proceedings and through poor management of the process on their part. We had initially chosen them over Strutt and Parker as they were more local to the property (given we were selling on behalf of Mum and not local ourselves), so we thought that gave them the upper hand. Nevertheless, we had kept in touch with Olly and he had even given us advice on the sale which was invaluable and above and beyond! So we already felt that moving to Strutt and Parker for a second sale attempt of the property, was a sound decision. It ultimately made no difference that the property was in Brookwood but our Strutt and Parker office was Guildford. Olly managed the whole process with aplomb, guiding us where necessary and keeping all parties up-to-date. Our exchanges were always enjoyable and personable; whilst he kept us all on track we never felt pressured and we trusted him implicitly throughout. Olly and the wider team at Strutt and Parker were a significant factor in the smooth and stress-free nature of the sale, and we are incredibly grateful to Olly for his support, good humour and guidance throughout the process. What a Rolls Royce of an estate agency!

Samantha · 16 January 2026

★★★★★ 5/5

Google

Holly Pearn acted for the seller in our recent purchase, and she was excellent throughout. Even though we weren’t her clients, she was calm, straightforward and kept communication clear and timely, which made the whole process much easier on our side too. No drama, no over-selling, just professional, balanced and on the front foot when it mattered. Helped keep things moving and took the stress out of the trickier moments. A excellent professional agent, would definitely recommend. Thank you Holly

Matthew · 16 January 2026

★★★★★ 5/5

Trustpilot

Andrew Ligertwood from Strutt & Parker was incredible.

From the first time we met Andrew we felt confident he was the person to take our home to market. He understood us, how much a home we had built and lived in for 30 years was a bittersweet move, however the time was right to down size. He definitely understood the market, we did have some hard conversations. However time PROVED he was absolutely correct. From start to finish everything was pretty easy, and to be honest we still cannot believe how easy. This was thanks to Andrew and all the Strutt & Parker Team in Edinburgh. Everything was explained carefully and clearly. We felt looked after and cared for. Always with the upmost professional care, respect and attention to detail. Our home was under offer in 3 weeks, with 3 very good offers. We sold and moved leaving our home with a lovely new family (so important to us) in about 3 months. Which in these times is incredible, Thank you Andrew and all the Team in the Edinburgh Office. Heather and Malcolm McLennan

Heather · 12 August 2026

★★★★★ 5/5

Trustpilot

Edward Church at Strutt & Parker in Canterbury

My fellow Executor and I instructed Edward Church at Strutt & Parker in Canterbury having had no luck with a previous firm of estate agents in trying to sell a challenging property in Kent. Edward came forward with some imaginative ideas to help us sell the property and using his vast experience and diplomatic style guided us to a successful completion. I would highly recommend Edward and his team

Stephen · 13 October 2026

★★★★★ 5/5

Google

We worked with Strutt and Parker on the sale of our property and they did an absolutely tremendous job. They managed to find a buyer quickly and leveraged their experienced network to get us to exchange in under 4 weeks. We could not be more impressed by Holly and the team in Guildford and would highly recommend to anyone looking to sell their home.

Daniel · 16 February 2026

★★★★★ 5/5

Trustpilot

We sold our house through Strutt &…

We sold our house through Strutt & Parker Canterbury, having had no joy with another agent prior. We were looked after throughout by Jane Layfield who kept us up to date and in the loop at all times. All in all, Jane made the process as stress free as a stressful experience can be! We thoroughly recommend Strutt & Parker. Nick

Mrs · 12 October 2026

★★★★★ 5/5

Trustpilot

Aaron Turner at Strutt and Parker - excellent sales agent and negotiator

We don’t normally write reviews, but in this case, my wife and I were so impressed and happy with the service provided by Strutt and Parker, and in particular by Aaron Turner, that I felt I should, in the true spirit of reviews, to offer help to those who are seeking insight into Strutt and Parker! We selected Strutt and Parker because we liked the clear market insights and the realistic approach to marketing our house, offered by Aaron Turner at our initial meeting. Once selected Aaron Turner was directly responsible for acting on our sale, but he did so much more, working to coordinate agents and solicitors above and below us in the chain, as well as keeping communications open and frequent with our buyers even when things went temporarily wrong in the chain. Friendly, calm, sensible, frequent and reliable communication from Aaron, what more could be desired?

Tim · 2 June 2026

★★★★★ 5/5

Trustpilot

Flawless Sale

We were delighted with the service we received from Sarah Cull at Strutt & Parker. Selling a higher-value property in the Salisbury area can be challenging, given the smaller pool of buyers at this level, but she handled the process with top professionalism and insight. She managed all viewings thoughtfully and provided clear, well-judged advice throughout. When we adjusted the asking price, she made excellent use of her carefully maintained contact list, which helped generate renewed interest at exactly the right moment. Sarah is highly personable and a genuinely good listener, having taken the time to understand our situation and priorities, Her perspective, built on over twenty years experience, was evident at every stage of the sale process and gave us great confidence in her guidance. We were also touched by her kindness, when we had a difficult experience unrelated to the sale, she went out of her way to send a thoughtful gift, which really speaks to the level of care she brings to her work. We would not hesitate to recommend Sarah Cull and Strutt & Parker to anyone looking to sell a premium property. Terence & Barbara Herlihy

Mr · 31 May 2026

★★★★★ 5/5

Trustpilot

Best estate agent we have dealt with

We have just exchanged contracts on a house marketed by Strutt & Parker, and Aaron Turner has been a delight to work with. Although he was acting for the vendor, he invested more time and energy in keeping our purchase moving than our own estate agents did with our sales. He is calm, measured, experienced, and a great communicator. When my partner’s sale fell through and we had to pull out of the chain temporarily, Aaron was constructive and realistic about the steps needed to get things moving again quickly. Today we exchanged not only on our purchase, but also on the sales of both our properties, and Aaron has kept up momentum behind the scenes by proactively contacting all parties involved. Having experienced good, mediocre and poor estate agents in the past, Aaron, and by extension Strutt & Parker, stands out as the best we have dealt with.

Sally · 29 May 2026

★★★★★ 5/5

Trustpilot

We are very grateful to Edward Church…

We are very grateful to Edward Church and Jane Layfield for their assistance in purchasing our new home. There were several tricky and unusual elements to the transaction, but Edward and Jane helped us navigate through these issues. I doubt we would have got the deal over the line in time if Edward and Jane weren't so proactive and helpful.

James · 9 October 2026

★★★★★ 5/5

Trustpilot

Market insight and experience

Most of the houses at the top end of the market in the Canterbury are sold by Edward Church and his team at Strutt & Parker. This means that they have good market knowledge and insight and lots of relevant experience. Their viewing agents were excellent and Edward Church was very responsive, considered and helpful throughout our sale process.

Mr · 11 October 2026

★★★★★ 5/5

Trustpilot

From the very first day I met Ashley…

From the very first day I met Ashley Harwood from the Cirencester branch of Stutt & Parker I found that I could communicate with him, which in today’s world is not something to take for granted, he was the agent that was the closest in valuation to what the cottage archived, the price was not inflated, just realistic. Throughout the sale his support team did everything they needed to do to keep me up to date with any progress and fed back from the potential buyers, if I had another home to sell I would definitely take to Ashley and his team at Strutt & Parker.

Tracy · 20 May 2026

★★★★★ 5/5

Trustpilot

Excellent level of service

I contacted Strutt & Parker's Lewes office on behalf of a client as we were in need of a third opinion on a property valuation. I dealt with Adrian Passingham who was incredibly helpful and acted quickly in providing our client with the information needed to make an informed decision on an offer. A big thank you to Adrian for such excellent service - F Jeffries

F · 21 August 2026

★★★★★ 5/5

Google

We've recently worked with Holly to purchase a house on behalf of our clients and found her to be extremely proactive, an excellent communicator and quick to respond to any queries. The whole process went incredibly smoothly and our clients are absolutely delighted with their new home. We wouldn't hesitate to recommend her and will look forward to working with her again soon!

Maranda · 16 November 2025

★★★★★ 5/5

Trustpilot

Annabel is fantastic!! NHILL BRANCH

From the very beginning, Annabel has been outstanding. Her communication has been consistently clear, responsive, and proactive - she was always willing to come and view the flat whenever I needed reassurance, which made a huge difference throughout the process. She was excellent on the phone, quick to follow up, and incredibly reliable when it came to handling references and keeping everything moving smoothly. Beyond that, she brings such a warm, approachable presence that immediately puts you at ease. Annabel has been genuinely helpful at every stage, going above and beyond what you would normally expect. I wouldn’t hesitate to work with her again on any property - she’s absolutely brilliant.

Kellie · 18 March 2026

★★★★★ 1/5

Google

I had a very disappointing experience with Strutt & Parker when inquiring about a rental property. I expressed my interest in the property immediately and was told by Poppy that she would send me the application form and explain the next steps. Unfortunately, I never received anything. I followed up by email to check whether she had received my message and asked if there were any updates. She replied saying she would get back to me, but I never heard anything further. I then tried calling the office multiple times over the following weeks. Each time I was told that Poppy was unavailable, and despite leaving messages, I never received a call back. After repeatedly chasing the matter, I eventually received an email saying they would update me by the following Friday. Once again, no one got back to me. I was never informed whether I had been unsuccessful, nor was I given any update or next steps. The lack of communication throughout the entire process was extremely frustrating and unprofessional. Being left waiting for weeks with no clear response was very upsetting and made what should have been a straightforward rental inquiry a very negative experience.

Ellie · 16 March 2026

★★★★★ 5/5

Trustpilot

Exceptional estate agent and fantastic communication

We used two other estate agents at the beginning of selling our home, but eventually we turned to Strutt and Parker in Canterbury. Aaron Turner was exceptional throughout the process. He coordinated the sale and exchange professionally and calmly. I cannot recommend enough how good Strutt and Parker are.

Kirsty · 29 September 2026

★★★★★ 5/5

Trustpilot

Outstanding in all aspects of selling a house!

Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.

Victoria · 14 February 2026

★★★★★ 5/5

Trustpilot

Thank you Lauren!

Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.

Hugo · 26 August 2026

★★★★★ 5/5

Trustpilot

Excellent service for 10+ years

Have been using Strutt and Parker Sunningdale as my Lettings agents for over 10 years, Caroline and the team are always professional, responsive and very easy to deal with. Wouldn’t hesitate to recommend them to other Landlords in the area!

Jordan · 8 October 2026

★★★★★ 5/5

Trustpilot

Sam Bookman of the Notting Hill office of Strutt and Parker

I worked with Sam Bookman in the Notting Hill office recently and I highly commend Sam for not only his knowledge but for really listening to what I was looking for in a property. He curated the mountain of possible choices to the ones that suited me most. He is an utmost professional but also a kind, personable individual.

Sora · 22 May 2026

★★★★★ 5/5

Trustpilot

David Law (Director and Head of…

David Law (Director and Head of Edinburgh Residential Agency) provided a very professional, helpful and informative level of service for a recent house sale. He went above and beyond in helping market the property and successfully conclude the sale. S&P were involved in the sale of the property many years ago, and the same level of professionalism was provided once again - which is why we chose them. Out of the “Big Three” estate agents, S&P are clearly one of the best! Why look elsewhere? Thank you David, the Team and the S&P network for delivering the successful sale of a unique property.

ADownie · 10 November 2025

★★★★★ 5/5

Trustpilot

Edward Thomson of Strutt and Parker is…

Edward Thomson of Strutt and Parker is the real deal in a tank full of sharks in the London real estate market. His advice when I bought a short-lease apartment in Cadogan Place was invaluable. I have since gone on to refurbish the property and extended the lease to create some real value. I’d trust Ed, whether on the buy or sell side. He’s in it for the long-term, and repeat business is his goal. A relationship, not just a quick fling!

Gary · 3 November 2025