Trusted Agent profile · Guildford
★★★★★
439 reviews across 1 platform
229 High Street, Guildford, GU1 3BJ
Leaders Lettings's office in Guildford, at 229 High Street, is rated 4.6 out of 5 across 439 reviews on 1 platform, including 439 Google reviews rated 4.6.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
GooglePrompt solving of leak by Larissa
Dear Robin Knibb Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLeaders and Larissa have been excellent agents and are always there and responsive.
Dear Douglas Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent service from Larissa Hall, property manager. Efficient, professional and great communication skills.
Dear Elaine Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GooglePredominately good service, particularly by Larissa
5/5
GoogleFriendly and helpful staff
Dear Rob “brick Stone & Clay” Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Google5* treatment from our property manager Leanne thanks for the help
Dear Billy Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHighly recommend their services. Working with Michael McGiff was an absolute delight, and he was most helpful in finding me a home here. Felt very welcome!
Dear, Nikhil Raut Suri, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleVery efficient and friendly service from Lucy. Thank you.
Dear Celine Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGuildford lettings are always so helpful, easy to talk to and always willing to go the extra mile. I can’t thank them enough for making my move so easy and hassle free!
Hi Lee, we appreciate your positive review about your recent experience with the Leaders team at Guildford. We're pleased to hear that the team were so helpful, easy to talk to and were able to go the extra mile. We will pass your thanks onto the team. Kind Regards, Leaders
5/5
GoogleGreat services from Melanie and the Team at Leaders Letting & Estate Agents Guildford, would definitely recommend, thanks again for getting me my next home.
Hello Ashley W Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleLarissa always does a great job.
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat customer service from Michael McGiff at Leaders. The renting process was smooth, quick and painless thanks to Leaders' dedicated, hardworking team.
Hi Charli, thank you for taking the time to let us know how we did. We hope you have a great day. Kind regards Customer Relations Team
5/5
GoogleExcellent service 5 star
Dear Sasan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GooglePoor experience of trying to find a property to rent. Pet Owners - proceed with caution. I had two offers fall through because they hadn't checked if the property landlord was accepting pets when they told me pets were considered, which lead me to lose out on other opportunities. They were slow to respond and didn't keep me informed.
5/5
GoogleMichael McGiff was extremely helpful with our move, excellent service 👍 …
Dear Adam Henderson-smith, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleNot very happy with tje maintenance service and deposit waiting time someone needs to look in to that every time i want to contact the property manager they are on the phone on a lunch break not in the office they are going to give me a call back which i never get....
5/5
GoogleExcellent service received; Michael McGiff's exceptional professionalism, efficiency, knowledge and kindness were most impressive.PositiveQuality, Professionalism
Hello Etienne Laverse Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
GoogleRecently contacted Leaders regarding a flat to rent. Found them extremely helpful and very professional. A first class service that I would thoroughly recommend
Hi there, thank you for taking the time to leave a review. We are delighted you have been happy with the service and would thoroughly recommend us.
3/5
GoogleNot bad service. They got really slow and noncooperative with covid-19
Dear Sir/Madam, thank you for taking the time to leave us a review. We always want to offer the highest level of service wherever possible to our customers so would be interested to know what we could do differently in future to deliver a better and hopefully 5* level of service. If you would be willing to provide more feedback, please write to us at customerrelations@lrg.co.uk Customer Relations Team
5/5
GoogleReally easy and responsive service with Mel! Thank you!
Hello Margo Keegan Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
4/5
GoogleRecently moved into a new property and the agent I had via Leaders was extremely helpful, approachable and friendly. I would recommend using Leaders for anyone looking to move.
5/5
GoogleExcellent service both in finding tenants and property management. I highly recommend.
Hi Huw, thank you for taking the time to leave us a review about your experience with the Leaders team in Guildford. We are delighted to hear that the teams have been able to provide you with such great service during the marketing of the property in the search for Tenants as well as the management of the property. If there is anything else we can do to help then please do not hesitate to get in touch. Kind Regards, Leaders
5/5
GoogleI have rented with 3 other agencies and have struggled with all of them but Leaders have been prompt with everything! Elisa from Guildford has sorted our washer problem faster than I expected and was lovely in doing so. Really thankful!
5/5
GoogleGreat service from the lettings team in Guildford 😄 …
Hi there, thank you for your kind words and this great review about the lettings team in Guildford. We will pass this review onto them. Kind Regards, Leaders
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