Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLiam at knight frank changed our…
Liam at knight frank changed our perception of estate agents. He was honest, friendly and hard working in our house purchase
Mr · 3 August 2024
Agent replied · 22 October 2024
Dear Alex & Steph, Thank you so much for your kind words, it was a pleasure to work with you throughout the sales process and I hope you are settling in to your new home. Best wishes,Liam and the Knight Frank Richmond team!
★★★★★ 5/5
TrustpilotLauren always goes the extra mile.
Lauren Hope always goes the extra mile to ensure we are having a good experience with Knight Frank and our rental.
A · 19 September 2025
★★★★★ 5/5
TrustpilotRecommend Vinnie from Renewals
Have had a great experience with Vinnie from Renewals, always gives me useful and practical advise and has helped to negotiate a favourable rate.
Peter · 7 June 2024
Agent replied · 22 October 2024
Dear Peter,It was a pleasure to assist you once again.I am pleased we reached a positive outcome.Thanks.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotSpecial thanks to Josh Ward-Brickett
My thanks to the continued excellence from Josh Ward-Brickett in the management of my flat. I find his proactivity and follow-up outstanding and consider his judgement indispensable.
David · 10 April 2024
Agent replied · 22 October 2024
Thank you David. Your kind words and praise are most appreciated. Best wishes, Josh
★★★★★ 5/5
TrustpilotIve been a tenant for around two years…
Ive been a tenant for around two years and I always find that KF are knowledgeable and responsive to all my queries. It’s a pleasure working with such a professional company
Customer · 18 January 2024
Agent replied · 22 October 2024
Thank you ever so much for leaving such a kind review.
★★★★★ 5/5
TrustpilotVinnie from Renewals helped me a lot…
Vinnie from Renewals helped me a lot with my renewal process. I got really quick answers. Thanks
Miray · 1 October 2024
Agent replied · 22 October 2024
Dear Miray,Thank you very much for your lovely review.Thank you for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotInes Barbieux at the south ken/Chelsea…
Ines Barbieux at the south ken/Chelsea office deserves a shout out - her professionalism, efficient and polite manner - made my search and lease completion hassle and stress free
Emma · 27 February 2024
Agent replied · 22 October 2024
Thank you for your kind review Emma. It was a pleasure working with you as well! Hope you will enjoy your time in the flatInes
★★★★★ 5/5
TrustpilotCertainly
Certainly! Please provide the text of the review you would like to be rephrased.
Jusang · 22 November 2025
★★★★★ 5/5
TrustpilotIncredible service and fast turn around…
I can highly recommend the Lettings team at Knight Frank. I recently started my search for a rental property in Fulham, after experiencing difficulties with other agents, I was introduced a beautiful flat in Parsons Green by Summer White. It was perfect for me and Olivia Firmin worked with myself and the landlord to turn things around quickly. A very happy customer.
BH · 2 February 2024
★★★★★ 5/5
TrustpilotToru Yoshioka's service is a true…
Toru Yoshioka's service is a true testament to his commitment to excellence. I highly recommend him to anyone seeking quality service, , from Jing Jiang
Jing · 10 May 2024
Agent replied · 22 October 2024
Dear Jing Jiang,Thank you for your time to leave such a positive review.I am very pleased to have been able to assist you.Please do not hesitate to reach out if you need more assistance or support.Kind regardsToru Yoshioka
★★★★★ 5/5
TrustpilotLouna’s fantastic work ethic made…
Louna’s fantastic work ethic made everything done in an organised and effective manner. Easy and informative communication - and super friendly.
Kays · 17 July 2024
Agent replied · 22 October 2024
Dear Kays,Thank you for your kind review. I wish you and Adjie the very best in the new apartment.Kind regards,Louna
★★★★★ 5/5
TrustpilotVinnie from Renewal assisted us in…
Vinnie from Renewal assisted us in renewing the tenancy. She works efficiently and lets all steps move smoothly.
Wilinda · 2 September 2024
Agent replied · 22 October 2024
Dear Wilinda,Thank you for the lovely review.It was a pleasure to assist you in the renewal process.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotJyan Alkhalidi
I’m writing a genuine review to express my appreciation for Julia Slack from Knight Frank. She is an exceptionally professional agent who found me a tenant that met all my requirements.
Jyan · 21 May 2025
★★★★★ 5/5
TrustpilotRental renewal
Recently had a smooth experience renewing a rental agreement with Vinnie. He explained everything clearly and responded to my queries promptly.
George · 12 July 2024
Agent replied · 22 October 2024
Dear George,Thank you for the lovely review.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotVinnie from renewals was a great help
Vinnie from renewals was a great help, she ensured we understood everything before proceeding and really went out of her way to make sure everything was streamlined.
ALI · 20 March 2024
Agent replied · 22 October 2024
Dear Ali,Thank you for the lovely review.All the best in your home.Kind regards,
★★★★★ 5/5
TrustpilotExtremely professional &Efficient service
They are effective persistent followers when and if a problem arises & really take good care of the customer interests
Erdogan · 26 July 2024
Agent replied · 22 October 2024
Thank you so much for your kind words, we always strive to ensure we provide the best service to our clients so very glad to hear you have been happy with us to date. Best wishes, Sophie
★★★★★ 4/5
TrustpilotExcellent service provided by Vinnie…
Excellent service provided by Vinnie from Renewals. Extension of our lease was quick and smooth.
Richard · 14 October 2024
Agent replied · 22 October 2024
Hi Richard,Thank you for the lovely review.It was a pleasure to assist you and thank you for choosing Knight Frank again.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotJason Property Manager - Excellent
Jason - Property Manager, was looking after our properties for a number of years and has done an excellent job. Highly recommended.
Roger · 20 June 2024
Agent replied · 22 October 2024
Hi Roger,Has been a pleasure managing the portfolio Good luck with all in future!Have a great remainder of the weekWarm Regards,Jason
★★★★★ 5/5
TrustpilotMy experience with renewals has been…
My experience with renewals has been very good and all queries answered and resolved quickly. Charlotte from renewals has been exceptional
Fazil · 4 July 2024
Agent replied · 22 October 2024
Thank you so much for your kind words. It has been a pleasure working with you.Please don’t hesitate to contact me should you require anything else. Kind regards Charlotte 020 7483 8338
★★★★★ 5/5
TrustpilotJane Wallworth
I was living overseas when I rented an apartment in Wapping. I was very fortunate to pick Knight Frank and Jane Wallworth. She completely took the stress away in what was a difficult time for me. Ever since, for nearly 5 years, the service has been unwaveringly excellent. Thank you so much for the continuous support
Nick · 26 March 2021
Agent replied · 22 October 2024
Dear Nick, Thank you for your kind words. It has been a pleasure. Jane
★★★★★ 5/5
TrustpilotWe had a very efficient experience…
We had a very efficient experience working with Brigette from Renewals, and we are glad to have been in contact with her.
Francisca · 12 June 2024
Agent replied · 22 October 2024
Dear FranciscaIt was pleasure assisting you with your lease renewal. I hope to work with you again soon!Kind regardsBrigette
★★★★★ 5/5
TrustpilotGood property managers
Great service provided by Charlotte Mackintosh. Promptly responded to any questions or concerns regarding the property. She’s been a good property manager, courteous and friendly.
Tanya · 17 April 2024
Agent replied · 22 October 2024
Thank you so much for the lovely review. So glad to hear you have been happy with my service, it has been a pleasure working with you. Kind regardsCharlotte
★★★★★ 5/5
TrustpilotChervon has provided excellent
Chervon has provided excellent, attentive and proactive support in respect of the letting of our property. An asset to Knight Frank
Matt · 27 June 2024
Agent replied · 22 October 2024
Thank you very much for the kind words, it has been a pleasure working with you. Please feel free to reach out anytime. Best wishes,Chervon
★★★★★ 5/5
TrustpilotHighly professional
Highly professional, the team of Angharad, Beth and Harrie have always been prompt and knowledgable and guided me through the whole process. Would recommend.
Neil · 30 April 2024
Agent replied · 22 October 2024
Hi Neil, thank you so much for your kind words. It has been a pleasure to work with you again and glad to hear you have a very happy Tenant.Angharad, Beth and Jamie - Elmbridge Lettings
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