Elizabeth Hunt and Associates Guildford reviews

★★★★★ 5/5

Google

I would HIGHLY RECOMMEND Paolo and Elizabeth Hunt & Associates. Paolo is the BEST estate agent, very professional and the best quality is he is trustworthy and honest. He responded promptly to all my queries during the entire process and even after the completion as well. Being a first time buyer is not an easy process, however I received all the required support from Paolo. Many thanks Paolo for providing such a wonderful service during the entire process.PositiveResponsiveness, Quality, Professionalism, Value

Sukhjit · 9 November 2022

★★★★★ 1/5

Google

We rented an apartment through this agency and encountered several issues that I feel should be noted. After moving in, I discovered mould and mildew on the bathroom ceiling that were not disclosed at the time of tenancy. When I raised these concerns, the owner explained that certain features, such as the shower over the bath, were not designed for regular use and declined to address the aged and peeling paint. At the end of the tenancy, I found that deductions were being made from my deposit to cover flooring replacement and cleaning costs, despite the property condition being within normal wear and tear. The inventory report appeared to exaggerate discrepancies between check‐in and check‐out conditions. Fortunately, my deposit was protected by the DPS, and I was able to obtain a full refund after submitting a statutory declaration. I have heard similar concerns from other tenants, particularly international renters, regarding disputes at tenancy end. I advise prospective tenants to thoroughly inspect any property before committing. While the agency may offer cost-effective solutions for some landlords, potential renters should be cautious and fully assess the property’s condition.

M · 16 March 2025

★★★★★ 5/5

Google

Cannot fault the service I received from Elizabeth Hunt when buying a new home through them. Paolo was a delight to deal with, keeping me up-to-date throughout the entire process. When the transaction got delayed (due to a problem with my buyer) he was extremely patient and reassuring, helping to keep the whole move on track. Communication was excellent throughout, and we are now delighted to be in our new home. The bottle of champagne left by Elizabeth Hunt when we moved in was also a nice touch. Would highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

Charlie · 9 November 2021

★★★★★ 5/5

Google

The standard of service and professionalism we received from Elizabeth Hunt Associates is what every Estate Agent should aspire to. Throughout our selling experience Paolo was there to guide and advise , calmly and effectively. This small independent company is able to deliver personal service immediately answering any questions or queries and giving reassurance and advise where necessary . Paolo is highly organised and has a wonderful and genuine caring manner whilst understanding the trials and stress of the process of selling or buying a house. He is a delight to deal with and we would highly recommend Elizabeth Hunt Associates to anyone.

Janie · 9 November 2021

★★★★★ 5/5

Google

We engaged Paolo from Elizabeth Hunt & Associates as our estate agent to manage the sale of our property in Effingham. From our very first meeting his professionalism, knowledge of the house sales business and determination to achieve the best outcome for us shone through. Throughout the process Paolo worked with us and the buyers, the solicitors and other estate agents to ensure that all aspects of the sale were being dealt with. He also took the lead in troubleshooting issues before they became critical - even those that should really have been dealt with by others in the chain. In the week before the sale was completed, Paolo was in constant contact with all involved and it is largely through his efforts that we completed on 30 June..... in the nick of time to qualify for the Stamp Duty savings. We cannot praise Paolo high enough....he is a real gem! Thank you Paolo.PositiveResponsiveness, Quality, Professionalism, Value

Ukulele · 9 November 2021

★★★★★ 5/5

Google

Liz has been managing my rental property for over 10 years and I was always very happy with her service, especially as I didn't live in the UK for most of that time. Tenant changeover went smoothly each time and I can't remember the property ever being empty for more than a couple of weeks. When I finally made the decision to sell, EHA also handled the sale of the property and Paolo found a buyer in no time. Sale went ahead and got completed with no issues. I highly recommend EHA for all property rental and sales service to everyone looking in having their property managed.PositiveResponsiveness, Professionalism, Value

Dietmar · 9 November 2021

★★★★★ 5/5

Google

I have used Elizabeth Hunt Associated for over 10 years as Managing Agents for our Surrey properties. They have been fantastic throughout. As a specialist in Customer Service processes I have found them fair, pro-active and professional. They have also done an excellent job in supporting sales of different properties in the Surrey area for us.

Simon · 23 October 2025

★★★★★ 5/5

Google

We couldn't have wished for a better partner to go through the selling process with. They are an all round wonderful team, but we worked with Paolo - who's continued dedication, support and patience was a real comfort. He really went above and beyond for us, and for that, we are so grateful. We will certainly work with Elizabeth Hunt & Associates again. All the best, Lauren

Lauren · 23 November 2022

★★★★★ 5/5

Google

We couldn't have wished for a better partner to go through the selling process with. They are an all round wonderful team, but we worked with Paolo - who's continued dedication, support and patience was a real comfort. He really went above and beyond for us, and for that, we are so grateful. We will certainly work with Elizabeth Hunt & Associates again. All the best, Lauren

Lauren · 9 November 2022

★★★★★ 5/5

Google

Excellent estate agent. Highly professional, great service, and polite lovely people to deal with. Paolo kept me informed throughout the purchase and helped with any questions I had. Despite the lockdown all went smoothly and today we received the keys along with a welcome card and bottle of celebratory fizz for my daughter to toast her new home. Thank you Paolo and all at Elizabeth Hunt & Associates.PositiveResponsiveness, Professionalism

Jackie · 9 November 2020

★★★★★ 5/5

Google

Once big thank you for the work done to by Paolo and team to ensure a sale of my late mother's property. Paolo kepted us posted from the start to the finish of the sale. Thank you

Jane · 9 April 2024

★★★★★ 5/5

Google

I have had the delight of working with Elizabeth & her team for over 10 years. They have let my rental apartments, have always done a truly superb job & I trust them implicitly. They provide prompt and succinct communication, have excellent attention to detail and the tenants they place have always been delightful. They share superb advice and recommendations to support me to ensure the tenants have a lovely home to live in. I travel a lot and have full peace of mind in the fact that Elizabeth & her team look after my properties and tenants with great care and a warm personal touch when I'm not around. I highly, highly, highly recommend Elizabeth Hut & Associates!

Juliet · 9 April 2024

★★★★★ 5/5

Google

5 stars are simply not enough! Elizabeth and Paolo of Elizabeth Hunt & Associates Limited, are like no other Estate Agents I have ever come across. They make what is usually a very stressful, painstaking and tiresome process, pleasant, relaxing and simply a dream. So much so, that I'd happily move each week, just to deal with them again. My partner and I have really been left quite gobsmacked by the whole experience if I'm honest; the level of care, genuineness, honesty and transparency and likeableness that both Elizabeth and Paolo possess, is simply unmatched and nothing I've ever come across before in the many years of renting and also buying/selling. With that, whilst I was trying to find the perfect words to give this review the justice it so much deserves, I stumbled across the Cambridge Dictionary's definition of 'incomparable'. And so, for this review I'm going to simply use that instead, as I couldn't put it any better if I tried. "So good or great that nothing or no one else could achieve the same standard". Elizabeth and Paolo, both Rachel and I would like to say once more just how grateful we are for everything, and we very much hope to bump into you again soon. P.s. Paolo we're holding you to the Neapolitan coffee promise and look forward to having you over soon to join us for a beer, and the much needed continuation of our conversation on the best driving routes to Italy. All the best, Dylan & Rachel

Dylan · 9 April 2024

★★★★★ 5/5

Google

Liz and her team helped my partner and I to find a new rental property to move in together at the beginning of August, just as lockdown was easing, and they were incredible in every way. They also manage the property for the landlord and are really responsive and helpful with any maintenance requests. Thank you! :)PositiveResponsiveness, Quality, Professionalism

Ben · 9 November 2020

★★★★★ 5/5

Google

Great, professional service from Liz and the team. They responded swiftly to any maintenance issues during our tenancy and made the whole rental experience easy and efficient! Can't recommend them enough! :)

Roshni · 23 November 2023

★★★★★ 5/5

Google

These are the estate agents to do business with. Small independent and that personal touch really shows. Thank you Paolo and Elizabeth

Paul · 13 June 2024

★★★★★ 5/5

Google

We recently rented a property through Elizabeth Hunt and it was a brilliant experience. Liz went above and beyond at every stage, answering all our questions and keeping us updated throughout. We couldn't recommend going through Liz and the team enough!

Hattie · 9 November 2022

★★★★★ 5/5

Google

Paolo was great throughout the whole buying process, and was always on hand to deal with any queries and issues that arose. As the buyer, I always appreciated Paolo's transparent approach and he made what is often a stressful transaction much easier. Would highly recommend.PositiveResponsiveness, Professionalism

Alex · 9 November 2021

★★★★★ 5/5

Google

Although I was selling a property in Sussex, Paulo and Liz gave such good advice and recommended a trusted Estate Agent in the area who have been amazing. We have just accepted the asking price on my parents property so we are thrilled. Thanks Guys.

Karen · 9 November 2020

★★★★★ 5/5

Google

Elizabeth and Paolo are the best! I have had the pleasure of working with them both. When I inherited my aunts house, I was not sure whether to rent out or sell. Both spent all the time I needed, were very professional and took care of everything. Without a doubt I highly recommend them both. Paolo sold the house and kept me informed of every step. He is a joy to work with and I would definitely work with him again if the need arises!

Tracey · 9 November 2022

★★★★★ 5/5

Google

Buying our home through Elizabeth Hunt Associates - a boutique estate agency based in Surrey - felt like a very different experience from the word go. Obviously we were on the books with lots of estate agents as we were looking to buy a house in a specific area but things just felt more personal with Elizabeth and Paolo . They were easy to deal with, friendly, helpful and straightforward. They were very clear about how they would deal with all prospective buyers for the house we were interested in (and went on to buy) regularly keeping us up-to-date with key information and thereby minimising anxiety. Upon completion they seemed genuinely delighted for us. I would thoroughly recommend them.

Adele · 9 November 2022

★★★★★ 5/5

Google

The BEST agents I have ever worked with! Liz & Paolo are brilliant. They have found two rental properties that I have lived in, each time the have absolutely delivered on what I was wanting. Exception service, impeccable attention to detail, speedy comms and fun to work with. Wish there was an option to give them more stars! Highly recommended!

Jessica · 9 April 2024

★★★★★ 5/5

Google

Paolo was very knowledgeable and easy to deal with. The extra service that you get from an independent experienced agent like him makes the whole process stress free. I cannot recommend Paolo and the team highly enoughPositiveResponsiveness, Quality, Professionalism

Sarah · 9 November 2021

★★★★★ 5/5

Google

Liz is fantastic. We can’t thank Liz enough for organising our tenancy, very professional, responsive and incredibly easy to deal with, making what can be a stressful experience very calm. Thanks!PositiveResponsiveness, Quality, Professionalism

Will · 9 November 2021