Samanthajane Limited Greenwich reviews

★★★★★ 4/5

Google

As someone currently living in one of SamanthaJane's property I will say the experience has been really good, I feel comfortable around Chidi, he's very fun and talkative. I like the freedom in terms of living (not a strict landlord situation lol). Because of the charismatic nature, if there are any problems you can always ask and they can be answered. There was a time I had a problem with the sink and it got fixed. However in terms of tenant living I feel there are more things that need to be put in consideration, such as making sure communal or private areas are hygienic(e.g. leaking fridge), and effective pest control. I love and respect the fact we are responsible for looking after the place but I feel there are things that need to be put more in consideration and that the agency should be responsible for since we as tenants are experiencing the living situation. A good example of this is a dishwasher that doesn't work, it can be demolished and used as extra kitchen storage space, it may even solve the mouse problem or be the root of it. Overall, I am really liking my experience.

Justine · 10 April 2024

★★★★★ 5/5

Google

Title: Exceptional Experience with Samantha Jane ltd I recently had the pleasure of working with Samantha Jane ltd, and I must say, my experience was absolutely outstanding. From the initial point of contact to the final stages of closing the deal, they exceeded my expectations in every aspect of the process. First and foremost, their team displayed the utmost professionalism and exceptional knowledge in the real estate market. They took the time to understand my specific needs and preferences, ensuring that every property they presented met my requirements. Their responsiveness and communication were second to none. Whether it was via email, phone calls, or in-person meetings, Samantha Jane LTD were always prompt and attentive. They made sure I was well-informed throughout the entire process, answering any questions or concerns I had promptly and thoroughly. Furthermore, what impressed me the most was their dedication to finding the perfect property for me. They went above and beyond to search for suitable options, presenting me with a carefully curated selection of homes that matched my criteria. Their attention to detail was impressive, as they took the time to understand even the smallest specifics that I was looking for in a property. During property viewings, their agents demonstrated extensive knowledge about the features and potential of each home. They were patient and accommodating, allowing ample time for me to explore the property and envision myself living in it. Their expertise helped me make an informed decision based on both my desires and their professional input. Another remarkable aspect of working with Samantha Jane Estate Agents is their commitment to providing excellent customer service. They genuinely care about their clients and work diligently to ensure complete satisfaction. Their friendly and personable approach made the entire experience much more enjoyable and stress-free. Lastly, their negotiation skills were exemplary. They navigated the process with finesse, securing the best possible deal for me while maintaining open and transparent communication with both parties involved. I felt confident and supported throughout the negotiation process, all thanks to Mr Chidi Duru In conclusion, my experience with Samantha Jane LTD was nothing short of exceptional. Their professionalism, knowledge, responsiveness, and dedication to finding the perfect property were exemplary. I highly recommend their services to anyone in search of a reliable and trustworthy estate agent. I am grateful for their assistance and thrilled to have found my dream home with their help.

Emeka · 10 April 2024

★★★★★ 5/5

Google

Having interviewed 5 other agencies in Oct/Nov 2018, I was very glad to have Samanthajane (SJL)'s Chidi Duru manage my property. Chidi came highly recommended by another landlord pal of mine. he fully appraised the property and listened to my needs, he has been very forthright and professional. The vetting of tenants was thorough. Chidi will carry out regular inspections and see to any repairs. Feedback from the tenants has been positive. Thank you Chidi. Please keep up the great work!PositiveResponsiveness, Professionalism

Wee · 25 October 2021

★★★★★ 5/5

Google

I am delighted with Samanthajane Limited and only have positive feedback to offer. Chidi is reliable, professional and addresses all queries efficiently. If one likes the guarantee of a great service, I could not recommend Samanthajane more highly.

Cheng · 10 April 2024

★★★★★ 5/5

Google

Amazing Service so far received. I have been dealing with Samanthajane Limited for a years. They had always deliver excellent and professional services with staff that are welcoming.Chidi is very polite and friendly and provide each and every information regarding letting or renting properties. Highly recommend.

Harry1994 · 21 February 2025

★★★★★ 5/5

Google

One of the best Real estate agent in London, England i Highly recommend them if you want to take a house in Woolwich London or Greenwich. Chidi and Team are very helpful and they always respond to calls and emails . Guide you at every step . worth taking their services

Zargar · 25 June 2025

★★★★★ 1/5

Google

Unfortunately I had a bad experience. I was living with the landlady who was not at all comfortable in having my existence and any movement in the house and kept asking me to switch off the electricity, gas and leave the kitchen and bathroom untouched as if no soul has been there. She was very loud and sometimes I also faced issues with the Wifi. It was a scary experience living there and I would recommend the agency to carefully vet the landlords the same way they do the tenants. The agency didn’t inform me that the landlord agreement was final and was not accountable if the landlady would sign it or not, which left me in an ambiguous state where I would keep requesting the landlady to sign it so that I can at least be a legal tenant. After two weeks of moving in, when I expressed to her that I feel uncomfortable with the personal boundaries being crossed and the constant interrogation she asked me to move out of the house, when I had just finished unpacking and settling in. If I were told in advance that I was on a probation, I would have also not unpacked my stuff and tried to settle into the new area. The massive hassle of finding a new house, packing and moving was done by me and the agency didn’t help in it at all giving the reason that it’s a landlords property. I requested them for helping me with the transport for moving in to the new place but the mail was ignored. At least they could have helped me shift or find a new place. They were not ready to budge from the strict conditions of 5 weeks security deposit but when it came to providing the service there was nothing. I don’t like writing bad reviews for anyone but I am sorry, I had a very unpleasant living experience.

Deepanshi · 10 April 2024

★★★★★ 5/5

Google

As landlord, I am glad I chose Samantha Jane as my agency to rent the property. Chidi and his team provide very efficient services help find the suitable the tenants and followed up with professional check in services. All the procedures and documents are covered in high standards. I have no hesitation to recommend Samanthajane.PositiveResponsiveness, Quality, Professionalism, Value

Haoran · 25 October 2021

★★★★★ 5/5

Google

The customer service provided by the agency has been exceptional, and I am extremely pleased with their assistance throughout my relocation. Mr. Chidi, in particular, is a charismatic, helpful, and understanding individual. The entire experience has been effortless for me, as he has been readily available to address any inquiries I had at every stage. Their prompt response to my emails and calls has been greatly appreciated.

Adalgisa · 10 April 2024

★★★★★ 1/5

Google

Chid is rude and unprofessional. For the first time I called him I lost the signal when I called him back he said if I don’t have money to pay the phone bills how am supposed to pay the rent. When I explained to him what happened he didn’t even apologize for his action. I give him a benefit of doubt I ended up living in the property he managed anyways. And during living there he used to go to the property without prior notice.

Stephanie · 25 October 2020

★★★★★ 5/5

Google

Highly recommended Chidi and Samathajane. Very effective and professional service as letting agency. Find us tenants in no time and arranged all the upfront set ups flawlessly. Always very responsive.PositiveResponsiveness, Quality, Professionalism, Value

S&Y · 25 October 2022

★★★★★ 1/5

Google

Oh my god. I cannot believe mr. Chidi tried to flag my review as fake. This is next level. Anyway it is not going to be removed by Google as it is not a fake one, instead probably most of his positive reviews are fake ones from friends and family members I presume. Very disappointed. You can check his agency rating on allagents com for example where you have to prove that you had service from the company and they got only 3 out of 5 stars. Hope he becomes better person in future.

L · 25 October 2022

★★★★★ 1/5

Google

This agency totally wasted my time. I called to arrange a viewing on a flat two days ago, was told they can only carry out viewings on that particular flat between 10am-11am every morning as their office is based in South London, so I scheduled it with work that I can go view this property this morning 11am, the man on the phone told me to call back in case anything changes but otherwise he confirmed over the phone that the viewing is set for this morning. On arriving to the property today, I called the agency and the man on the phone was quite rude and unprofessional, speaking over me almost the whole time. He said the property had already been let and told me it is impossible anyone arranged a viewing for it, as if I would purposely waste my time. He did not believe me, told me it's not their fault I went to the property despite not receiving an email confirmation, but it was confirmed over the phone, and why had no one contacted me to let me know this property is no longer available. Rather than disrupting my work and me driving from East london, for no reason whatsoever. This could have been easily resolved but the manner I was spoken to on the phone, when I was already frustrated, means I would never use this agency again.NegativeProfessionalism

Mila · 25 October 2022

★★★★★ 5/5

Google

Have nothing but good things to say about the service that I received whilst living in a property that was managed by SamathaJane Ltd. Not only were they extremely accommodating and quick to act on any issues that happened to arise, all staff I spoke with were incredibly friendly and happy to help with all scenarios. I would definitely recommend.

Caprice · 10 April 2024

★★★★★ 5/5

Google

Chidi at Samantha Jane has been fantastic. Always helpful and working outside hours where necessary, he has inspected the property, taken care of it and ensured that the rent arrives on time. Not only is he dealing with a difficult landlord and seller (me), but he does so with tact and charm. He has received bids on the property for sales and let it twice for long periods where other agents could not even get a bid. Highly recommend him and would advise anyone to give him a try. Will from Hornfair Road

Will · 27 October 2013

★★★★★ 1/5

Google

Absolutely terrible experience, that guy I`ve been talking to, not sure about his name, I wouldn`t even call that character a MR, rude, arrogant, unable to greet or to introduce himself and talking down like he is the Almighty God. During the phone call, this unprofessional character, was only interested about my income, sarcastically criticising any detail I gave. Avoid at all cost, these so called negotiators supposed to be there to help you, unfortunately they`ve forgot their place, and all they care is the profit, a tenant is just a necessary bad thing for them.NegativeQuality, Professionalism

Albert · 25 October 2021

★★★★★ 1/5

Google

WORST customer service EVER. This man hung up the phone on me twice and the first thing he spoke about was prove you can afford the property or you cannot view. This is no exaggeration, he refused to give me his name and said it quickly (Duru) and literally spoke over me. A client who is looking to make him money. I can't believe he is the managing director of this company. SHOCKING! I never leave bad reviews but the way in which I was handled made me leave this because I suggest you find an agency which is professional enough to at least have a decent conversation with you rather that say, can you afford it and prove it as his opening statement. Disgusting that this is the example the director is giving. Horrible. I wish there was a complaints procedure. STAY AWAY guys it is so shocking I had to laugh with frustration. - Also, in regards to your response below, my calls are also recorded and anyone with interest is more than welcome to listen to the recording. Can you please share this recording with myself via e-mail since you are so adamant that I abused you which 100% is not the case. Also, just an FYI I have properties and can assure you that I will genuinely be buying one and definitely not from you. You are the only one with a loss here as you did not want to conversate with me regarding a few questions I had before going into speculating if I could buy it. All reading this, I work with clients everyday and this person is not genuine and lied about the conversation, I have nothing to lose here so please ask him for the recording and you will see for yourself who the abuser was HAH! Also, by threat he means that I asked him for his complaints procedure to which he hung up, hilarious. His response alone shows you a great deal. He could not care less that he has really pushed someone like me who never leaves bad reviews to do this. I am a professional and would not have wasted my time to call him if I was not interested in a property. Anyway, I'm sure sooner or later people will understand for themselves. Please share the recording Mr Duru! It is welcomed by me :)NegativeResponsiveness, Quality, Professionalism, Value

Leyla · 25 October 2021

★★★★★ 5/5

Google

Really professional, helpful and responsive staff. Thanks to chidi my couple and me we could to rent our first flat just for us. Two years later we decided to move somewhere more bigger, we had a max. budget and we checked some flats from other agencies without much successful. Finally chidi warned us that they had a flat completly new for the same price that we asked for and guess what we decided took it. Many thanks guys, Carmen and PeterPositiveResponsiveness, Professionalism

Carmen · 25 October 2021

★★★★★ 5/5

Google

Samanthajane is a very professional estate agency who takes pride in the services they provide. I have known this estate agency for many years and have never been disappointed with their services. The staff are polite, helpful, honest and straightforward in their dealings with you. They do not just give you tenants but tenants that have been properly vetted. No matter their services you have chosen, they are always their to assist with both landlords and tenants. I would recommend this estate agency for their professionalism.PositiveResponsiveness, Quality, Professionalism, Value

Doris · 25 October 2021

★★★★★ 5/5

Google

I had rented a flat in Woolwich area from Samanthajane. From the very beginning of our transaction related to tenancy Mr. Chidi had been very professional and clear in sharing all the details. Discovered some minor issues with plumbing etc after moving into the flat, and these were addressed promptly, in a satisfactory way. Even received a new washer/dryer within 2 days of reporting a drainage issue with the older one. Very impressed with the way Chidi and the agency handled all the issues and concerns during my tenancy. I have now moved from the property as the term has ended and I am happy with the deposit settlement. Highly recommended, would love to rent with them in future, if I go looking for another one.

Bikram · 25 October 2020

★★★★★ 5/5

Google

We lived for 3 years in one of the properties managed by Samantha Jane. Every time we had a problem with the washing machine , rear decking or the electrics in the house , they resolved the issues ASAP and professionally. I would definitely recommend them both as a tenant and a landlord. Thank you Chidi !

Alin · 25 October 2021

★★★★★ 1/5

Google

They ask you for money and after when you sent money to them, they do not give you the room and they say to you :" We will not refund you the money you transfer us..." So you only give money for free to this people, and they do not give you a room!! The reply is not completly truth!! I was waiting many time, I did not pull out and this man did not even reply and blocked me!! Give me my money back!! I did not give you a money for nothing!!

Shyla · 26 October 2019

★★★★★ 5/5

Google

Highly recommended Chidi and Samathajane. Always very responsive to tenants and effective in handling any issues.

Oludamilola · 25 October 2022

★★★★★ 5/5

Google

I would like to thank Mr. Chidi for trusting us five years ago , when nobody give us any chance in renting a decent house . We had a huge chance with him , and I would encourage anyone to choose this agency , and Mr Chidi. They're going to be greeted by great service , and a wonderful experience. Once again , Thank You Mr Chidi Duru !

Alin · 25 October 2020