Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI was fortunate to engage Federica Salvati to help me find a property. Federica listened to my needs, showed me a variety of options that were spot on in terms of what I was after while also giving me options to extend on what I wanted. Federica is professional, kind, generous with her time and really takes an interest in listening to what you want and delivering on that promise. Thank you so much for helping me I really appreciated your expertise, kindness and understanding and I highly recommend you to others.
Michelle · 11 November 2023
Agent replied · 10 November 2024
Thank you for your wonderful review Michelle. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleI had the pleasure of working with Mauro when he helped me purchase my first home, and I couldn't be happier with his services. Mauro's professionalism and exceptional communication skills stood out throughout the entire process. His extensive knowledge of property, law, mortgages, and the intricacies of the home-buying process were truly impressive.
What sets Mauro apart is his unwavering commitment to integrity. He always chose to do what was right, even when it might have been easier to take shortcuts. This level of honesty and dedication made me feel confident and secure throughout the entire home-buying journey.
I highly recommend Mauro as an estate agent. His expertise and ethical approach make him a standout choice for anyone looking to buy or sell in the area.
Kieran · 11 November 2023
Agent replied · 10 November 2024
Thank you for your review kieran. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleI am very happy with work of Hamptons and especially with Robert Stubbs. He is an amazing real estate agent, very helpful and I am impressed with his work and attitude. I have never met someone who would be that engaged and helpful. Superb service and help. I totally recommend Robert and with him you will find a great place to live and will enjoy smooth experience and great service. If I ever search again my new place, I would only do it with Robert or I hope there will be someone like him.
Olga · 11 November 2023
Agent replied · 10 November 2024
Thank you for your wonderful review Olga. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
TrustpilotThe very fast and efficient response I…
The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.
Ian · 17 March 2026
★★★★★ 5/5
TrustpilotBrilliant Service Throughout
We worked with Mel, Callum, James and the team at Hamptons to sell our house in Dulwich. Despite the market being a bit slow at the time, their access to high quality buyers ensure a quick sale at the price we wanted.
Dodd · 17 April 2026
★★★★★ 5/5
GoogleSarah was a great help. Very proactive and flexible with viewings. Very helpful throughout the whole process.
Abigail · 16 February 2026
Agent replied · 16 April 2026
Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our team. It was our pleasure to be proactive and flexible to make the process as smooth as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRobert at Hamptons helped me find a short let and and made the entire rental process smooth.
He guided me through each step, communication was clear, and he promptly addressed any questions I had along the way.
Thanks to Robert's support, I was able to find a rental without any issue and I'm very happy with my experience with Hamptons.
Yvan · 20 October 2024
Agent replied · 10 November 2024
Hi Yvan, we are delighted that you enlisted Hamptons Estate and Letting Agents Greenwich and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleOur thanks to Federica who was outstanding from the moment we walked into Hamptons Greenwich. She helped us find a beautiful place to stay. Federica then went above and beyond to make everything happen in record time. She was kind, courteous and supportive throughout. I hope Hamptons know how lucky they are to have someone who is exemplary in all her dealings. Thank you.
Asad · 12 August 2024
Agent replied · 10 November 2024
Thank you for your wonderful review Asad. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleGreat help, quick and efficient! Thanks to Sarah Mills at Hamptons!
Jamie · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for the kind review! We are thrilled to hear that Sarah provided you with great help and was able to assist you quickly and efficiently. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotExcellent Property Manager.
David Whiting has been the Property Manager looking after both my Tenanted Properties for the last 10 years and over that time has provided a friendly efficient service. Nothing is too much trouble and problems are solved quickly and without fuss.
Mr · 22 March 2026
★★★★★ 1/5
TrustpilotHamptons Letting Agents APALLING
Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.
Laurie · 3 July 2023
Agent replied · 23 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotDena is a great Property Manager
Dena is my current contact and Property Manager at Hamptons, and she has been extremely professional and a pleasure to deal with. She has been very helpful in assisting with recent parking issues and in resolving ongoing problems with unauthorised vehicles.
Zai · 20 March 2026
★★★★★ 5/5
TrustpilotFabulous service
The staff in the Alton branch, particularly Adam Masters, went above and beyond to get a long winded and complicated sale over the line. Adam is professional, calm and supportive. I have used Hamptons three times now and would wholeheartedly recommend the Alton office.
Clare · 21 February 2026
★★★★★ 1/5
TrustpilotVery bad experience
Very bad experience. Incompetent staff who don’t listen and try to fob off repairs. The property we were given is so badly built whereby there’s massive gaps in doors that Hampton came and put some cello tape to stop the cold drafts. Absolute joke of a company. An emergency toilet repair was reported and Hamptons said to manage with buckets of water down the toilet till office opens after bank holiday. A washing machine provided with property was left for over 3 weeks until somebody bothered to respond to my constant reports almost everyday. No apology just absolute incompetence from staff who simply don’t care about repairs just collecting rent. We are a family which includes vulnerable tenants yet completely ignored and almost bullied not to report repairs
Sim · 24 May 2026
★★★★★ 5/5
GoogleFederica has been extremely helpful in finding my flat and has been lovely to deal with.
Mariana · 16 January 2026
Agent replied · 16 April 2026
Thank you for your kind words! Our team is dedicated to providing exceptional service and we are grateful for the opportunity to assist you in finding your dream flat. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotVery good service
Daniel Johnson [Hampton's St Alban's] has been intrepid in following up a number of difficult challenges arising from the rental of our flat. He is committed to helping both property owner and tenant resolve differences and move on to successful outcomes. Daniel is polite and professional. I can fully recommend his work and the work of his company.
Liz · 13 October 2025
★★★★★ 5/5
TrustpilotI have been using Hamptons to help me manage a property
I have been using Hamptons to help me with the rental of my property since they moved to Blackheath. I recently have upgraded to their management service and I couldn’t be more delighted with the service I’ve received from the entire team there. My point of contact there is Abida Tasnim who is simply superb. Her response time is immediate and her attention to detail and professionalism second to none. I feel in very safe hands there with her and Alan Van and could not rate this Blackheath branch highly enough.
Ailish · 15 May 2026
★★★★★ 5/5
TrustpilotExperiences renting a flat managed by Hamptons
I have been renting a flat managed by Hamptons and compared to my experience with number of other property managers, they are very responsive, helpful and flexible. Any issues I’ve had in the flat have been resolved super quickly - particularly our property manager Danish Ashraf has been super helpful throughout. Would happily recommend Hamptons.
Elina · 25 October 2025
★★★★★ 1/5
TrustpilotUnprofessional and costed me more money . Avoid !!
Very disappointing and unprofessional service despite taking so much money for fully managing the rental of my apartment. Hamptons property in charge mismanaged payments on the property on multiple multiple occasions leading to damages being paid out and most recently Hampton’s completely washed their hands of any accountability on debt from non-payment of a service charge despite managing the property at the time forcing me to make payments of several hundreds to close the case. During the rental period services such as routine inspections that were handled by Hampton did not notice and report a massive leak and mould which again led me to spending a lot in maintenance and replacement costs. This could’ve been avoided if the inspection service was thorough. All in all Hampton has costed me a lot of money when managing my apartment while taking a lot of money for nothing. Avoid at all costs. I will certainly not be listing my apartment again with Hampton’s.
Krupa · 7 May 2026
★★★★★ 5/5
GoogleOur search for a rental property was made seamless all thanks to Federica. Federica was always available and super prompt with her response and follow-through. Since we are pet owners she was able to relate to our requirements and made every effort to make it possible to find a place that we liked. Thank you Federica!
Sangeet · 11 September 2024
Agent replied · 10 November 2024
Hi Sangeet, we are delighted that you enlisted Hamptons Estate and Letting Agents Greenwich and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleI had an excellent experience working with Robert Stubbs as my lettings agent. He demonstrated professionalism, reliability, and a deep understanding of the property market. His communication was clear and prompt, always keeping me informed.
I would highly recommend Robert Stubbs to anyone looking for a knowledgeable and trustworthy lettings agent.
Shreya · 18 November 2024
Agent replied · 9 December 2024
Thank you for your review Shreya. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 4/5
TrustpilotMya is a great property manager
Mya is a great property manager. She has been attending to my matters for years now & proven to attentive. She is prompt with her replies, humble and does her best. She deserves a promotion!
Wong · 8 April 2026
★★★★★ 5/5
GoogleWhen I was looking to rent in the area I needed to know what was available and could expect to pay. I didn't know the area well either. Rob Stubbs was so helpful. He really listened to my needs and showed me relevant properties, driving me to them so I could get an idea of the surrounding streets and shopping areas. I wouldn't hesitate to recommend Robert as a dedicated agent.
Indira · 11 November 2023
Agent replied · 10 November 2024
Thank you for your wonderful review Indira. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
★★★★★ 5/5
GoogleJust wanted to say how awesome Robert Stubbs has been! Super helpful, quick to respond, and really easy to work with. Made the whole process way less stressful, seriously appreciated!
ChunYiJoey · 24 July 2025
Agent replied · 22 September 2025
Thank you for your kind words about Robert Stubbs! We are glad to hear he provided such excellent service and made the process stress-free for you. Kind regards, Lucy Mawer, Customer Feedback and Support Team
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