Hamptons Greenwich Sales reviews

★★★★★ 1/5

Trustpilot

I am writing this review as a warning…

I am writing this review as a warning to anyone who is thinking of renting a property from Hamptons Sevenoaks estate agents, you will not receive all your deposit back in full even if you leave the property in immaculate condition, We had to make an offer for the property to have any chance for renting we were there for 12 months, the first 3 months of living there involved numerous repair work to the building involving scaffolding being put up,We moved out in June of this year leaving the property cleaner than we moved in even the inspection from Hamptons we’re told the rental left so clean,So our shock came when Hamptons deposit office ranj sunsoa took £800 deduction of our deposit listing a number of things found faulty which we know was a lie and just a way of making extra money, no way we going to pay this money and as we questioned about the items they reduced it eventually down to £220 We still argued about the deduction wanting to charge us for leaving a black bin bag left outside to be removed by the council rubbish collection, we then complained to the TDS to which they in favour of estate agents, we had to accept the amount of £220 deduction or we would not get the rest , apparently we lost out because I was out of time because our email went to the No reply mail box by mistake, be careful when renting from Hamptons in Sevenoaks they are a disgraceful estate agents ,

Lferragamo · 6 December 2022

★★★★★ 1/5

Trustpilot

Untrustworthy agent

Hamptons told us a house we had viewed, and we offered more than asking price They told us Memorandum of sale would follow etc. 24 hours later they told us a higher offer had gone in . They then kept us waiting for days before basically gazumping us and they sold property much lower asking price to some their known person be careful before you give them the property to sale, don’t not trust this agent as far as I can see them, nor would I use them again EVER!

John · 30 November 2022

★★★★★ 5/5

Trustpilot

Hamptons was great to work with!

Hamptons was great to work with!Aggie from the Fulham office was very accommodating and friendly. After one phone call she made sure to immediately squeeze me in for a viewing the day after. She was very informative and did her best to accommodate all my needs for the property. Aggie was very fast to respond to all my messages and would promptly update and solve any problems I had with the property.

Perdana · 12 November 2021

★★★★★ 1/5

Trustpilot

Not helpful at all!!

Not helpful at all!!! Worse service ever!!We are without hot and warm water as the boiler is old and need to be replaced, i have asked to come to fix the problem urgently as we can’t shower and they were very slow in replying, i have to call several times and they were not helpful at all.the person in charge of our appartment is on holiday and every timeI call themI speak with a different person , not even updated on the situation. They said to call directly the people who are going to do the job, i called themalthough Hamptons shoulddo it and they said the first appointment availableIs next monday, can you believe it? And to call backhamptonsto speed the process, i called back hamptons and they said to call the company….a nightmare!!!! Useless!!!!

Chiara · 17 November 2022

★★★★★ 5/5

Trustpilot

Hamptons Lettings Bath

I have used Hamptons Lettings Bath for several years using their fully comprehensive cover to rent out my flat.Melanie Hudson has been excellent in sorting out any problems I have had as a landlord. She responds very quickly to both my tenants and myself, quickly getting quotes and organising any work that has to be done, she is professional, really knows her stuff and I just couldn’t be a successful landlord without her !

Caroline · 28 June 2021

★★★★★ 5/5

Trustpilot

Kind support

I've had to take over responsibility for the property since my husband died in January. Nick Summerfield has been both sympathetic as well as efficient in reporting problems, and getting them sorted. He gets 5 stars but the accounting department of Hamptons gets 4.

Mary · 26 April 2024

★★★★★ 4/5

Trustpilot

Great Property Manager support at Hamptons

Gemma Ward is our Property Manager for one of the properties that we let through Hamptons. Gemma continues to provide excellent service and support to both us and our tenants. Gemma is always fast, efficient and a very good communicator - all essential requirements.Thank you Gemma for all of your great support in 2022 and look forward to working with you in 2023!

Mark · 20 December 2022

★★★★★ 5/5

Google

Great experience with Hamptons Greenwich who helped me and my partner move in to our new flat. Special mention to Sam who was particularly helpful throughout and provided excellent service. Highly recommend!

William · 11 November 2022

★★★★★ 5/5

Trustpilot

Hamptons Maida Vale

We've rented through Hamptons and predecessor companies for nearly a decade. Selen Hurbas who was our last Property Manager has been great. She is very responsive, professional and has kept us updated when issues have arisen.

Sean · 10 September 2024

★★★★★ 5/5

Trustpilot

Millie and Clapham

Millie and the team in the Clapham Office have been a huge support through selling my home. Their advice and marketing was superb; Millie kept me calm if there were any problems along the way. She was wonderful, positive and a pleasure to work with. She ensured I was updated regularly until we completed. Thank you

Suzi · 21 July 2023

★★★★★ 5/5

Trustpilot

Bath property management

Melanie has been looking after management of our house in Bath since the start of the year. She deals with any issues as they arise, efficiently and smoothly, keeping me in the loop as and when needed. She has made the whole process hassle free for us, and I have comfort knowing that the management is in safe hands. It's a great service, thanks Melanie.

Neil · 23 September 2022

★★★★★ 5/5

Trustpilot

We have Rented through Hamptons for the…

We have Rented through Hamptons for the last 3 years. My husband and I have always dealt with David Whiting who is the senior property manager. He is excellent! No problem too big or too small. Always friendly and chatty and always deals with any issues we have very quickly we are just hoping he stays there for a while yet! Great service!

Sarah · 6 December 2022

★★★★★ 5/5

Trustpilot

Great Rental Experiences

Property rented through Hamptons for over 3 years this time around. Some years previously also successfully rented apartment.In all cases excellent rental prices achieved at the absolute top end of expectations and where tenants have moved on new tenants have been sourced and ready to move in with either no void periods or just a day or two on tenant changeover.Current property manager is Harleigh Doherty and she has simply been the best of the best. Nothing is too much trouble and everything has been extremely well managed both for me as the landlord and for my tenants. Even better Harleigh has a great personality so is exceptionally easy to work with always exhibits good humour and together we make light of resolving any issues that did arise.

Alan · 8 November 2024

★★★★★ 5/5

Trustpilot

Excellent support from Hamptons (Bath)

After recently experiencing a leak in our property, our property manager (Melanie) was outstanding. Her response was swift and effective and helped us resolve the issue very quickly. We really appreciate Hamptons swift response and thank Melanie for all her help !!

Chao · 7 May 2021

★★★★★ 5/5

Google

We were so impressed with Federica and the Hamptons team in managing the listing of our rental. They showed an understanding of the property and what we were looking for in a tenant, not just an interest in a quick sale. Their communication was excellent and I'm very glad we went with them. I would not hesitate to recommend them to anyone looking to let their property.

Nora · 11 November 2023

★★★★★ 5/5

Trustpilot

Sarita Sainsbury has been an…

Sarita Sainsbury has been an exceptional Property Manager for many years for our portfolio of flats held with Hamptons. She is extremely professional, knowledgeable, diligent, proactive and trustworthy. All this plus an all important sunny disposition and sense of humour! Sarita truly understands the client relationship and is able to push back constructively in a sensitive way as and when required. We have a great working relationship and I respect her abilities enormously.

Amanda · 29 June 2021

★★★★★ 1/5

Trustpilot

Awful experience dealing with Hamptons…

Awful experience dealing with Hamptons and especially Rebecca Voller at the fleet office. Hamptons need to think about the experience of the customer and the agent was truely offer in her dealings. Quite frankly I would never deal with Hamptons for buying and selling houses.

Gemma · 16 March 2024

★★★★★ 1/5

Trustpilot

Avoid to use Hampton as a tenant or landlord

The worse Letting agency that I have used in UK. When I make my offer and we have agreed for the price with confirmation email from them, they have informed after 5 days that they had better offer, they never remove from advertisement. According my tenancy they never fix the heating problem in the flat and they said me to buy a heater. Before the check out they advice me to use their own professional cleaning charging me £265 for one studio (after a research on online it's only £130). and at the end they try to charge me for FWT and when I informed them that I will send for dispute they increased the amount. Avoid to use this agent.

Efi · 29 September 2022

★★★★★ 5/5

Trustpilot

Kellie Williams has been managing my…

Kellie Williams has been managing my property for the past year and at all times is professional and efficient. She is always quick to respond to queries and uses initiative when required. I’m lucky to have her managing my property. Thank you Kellie.

Sara · 21 April 2024

★★★★★ 5/5

Trustpilot

Elle Seaby - Great Property Manager

We've been with Hamptons for a while, and they've always provided a great service. Our property manager Elle Seaby is a superstar. She is extremely patient, knowledgeable and is always happy to help. We previously had some issues and challenges with tenants, and she was so helpful and professional throughout. We don't worry about our portfolio with her as they're in good hands!

Erika · 2 November 2022

★★★★★ 1/5

Trustpilot

NOT RECOMMENDED

NOT RECOMMENDED. These people will charge you a fortune in management fees for absolutely nothing. I have had to do all the emailing and sorting out from overseas despite paying for a full management service. I have complained but been ignored. I have asked for my complaint to go into the formal complaints procedure but I am still ignored. Classic attitude of companies these days. They just ignore your complaint. No customer service at all.

Bonita · 19 March 2023

★★★★★ 5/5

Trustpilot

Highly recommended!

We've had the pleasure of working with Hampton for some time now, and I can't speak highly enough of the service we've received. Nikki and Emma, in particular, have been nothing short of fantastic, always professional, attentive, and incredibly responsive to any queries or issues that arise. Their commitment to ensuring everything runs smoothly is clear, and they consistently go above and beyond in managing our property.The rental team, too, deserves a special mention for their diligent work and efficiency. Whether it's handling tenants or addressing day-to-day matters, their expertise and promptness make a world of difference. It's reassuring to know our property is in such capable hands.Thank you to the whole team at Hampton for your hard work and dedication. Highly recommended!

Menghan · 23 October 2024

★★★★★ 1/5

Trustpilot

I would leave zero stars if I could

I would leave zero stars if I could. Had my property on the market for 8 weeks with them, 3 of which were over the summer holiday. They undervalued initially then asked me twice to reduce the price despite an identical house selling for £75k more than they had valued mine at. Did nothing to pro actively market and seemed interested only in the commission they wanted to make. Then sent me an email telling me as I would not reduce the price any further they were withdrawing their services. Just abhorrent behaviour. DO NOT USE.

Greg · 21 October 2024

★★★★★ 1/5

Trustpilot

I caution anyone planning to buy/sell a…

I caution anyone planning to buy/sell a property with Hamptons Chelsea, especially using Nick Hubner, Senior Head of Sales Chelsea after Mr Hubner sold me a flat without running water in the kitchen and refused to help in sorting problem. In his own words: 'I can only sympathise. I wouldn't have a clue'. To which I fully agree. Big talker, no action, arms 'length, unhelpful, grab the money and run, is how I would describe Mr Hubner. Terrible experience. Great shame.

Francoise · 8 September 2022